Recent Water Damage Posts

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Water Damage Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully! Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

When Water Attacks: A SERVPRO of Kingston/New Paltz story

3/20/2019 (Permalink)

Water Damage When Water Attacks: A SERVPRO of Kingston/New Paltz story Sheet rock and insulation can only hold the weight of water for a short period of time before saturation kicks in and gravity is the winner.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's been 10 degrees there for days, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom, parts of ceilings have come down and the crawl space is an igloo.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, the experienced crews from SERVPRO of Kingston/New Paltz were able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz

2/25/2019 (Permalink)

Water Damage Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz Know the types of flood waters that can damage your home!

When you think about the water that causes water damage, it is easy to think that it is all the same. But did you know that there are three different classifications for it: clean, gray and black?

It won’t matter what type of water has caused damage, though, there will always be a cleanup and restoration process you will have to go through in every situation. The most important step to take—no matter what type of water is involved—is to remove all of the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

First: Clean Water

This type of water is exactly what the name infers, “clean,” and not the type to pose an immediate threat to your health. This water does not contain contaminants and is the product of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Clean water will be the easiest kind of water damage to clean up after as there will be fewer microbes living in the water. However, after 48 hours and contact with building surfaces, clean water can move up to category two and become gray water.

Second: Gray Water

Gray water is where water damage cleanup and restoration starts to become a little bit more complicated. This is water that may pose a health risk, due to it containing some chemical and/or biological contamination, which means it will be necessary to thoroughly treat it before it is consumable.

Gray water examples are waters that come from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, since gray water will turn into black water if not treated.

Third: Black Water

Black water situations are considered the most serious of the three classifications. This type of water is considered highly contaminated by hazardous chemicals and biological matter.

This will be floodwaters that contain soil and sewage. Sewage is contaminated with microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

The best way to treat all floodwater is to consider all waters involved are black water since it will pick up contaminants along its path.

All of the three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization which certifies and sets the protocol for the cleaning and restoration industry. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Kingston/New Paltz is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz

2/15/2019 (Permalink)

Water Damage Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz Water damage can be one of the costliest damages to experience in a home or business.

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or storm damage are just some of the many ways water damage could strike your home.

There are a number of steps you can take to protect your home from water damage. Read on as we take a look.

Protecting Your Home

Water damage may not seem like much of a hassle for you to deal with, but drying out and cleaning up will prove to be tedious, not to mention there is a good possibility mold will follow. Mold is a very common side effect of water damage, as mold can begin to grow and flourish within 24–48 hours of moisture exposure.

When considering ways to safeguard your home, it may be helpful to break it down by areas of impact, such as by basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage, which can be done by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Kitchens and bathrooms may experience water damage as a result of plumbing issues and/or appliance failures.

Make it a point to regularly:

  • Inspect all appliances for issues with hoses and faucets
  • Check the seals and caulking around your showers and tubs to make sure there is no leakage
  • Know where the main shut-off valve is in your home
  • Don’t leave your washing machine or dishwasher running when you are not home

While we would like to protect our possessions in our home from water damage, that is not always possible, but there are things you can do to at least decrease the amount of damage. When storing items in a basement, it is best to use waterproof bins, as well as store items on shelves up off of the floors.

Recovering From Water Damage

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

The three types of water are:

  1. Clean water is water from rain, condensation, leaky pipes, etc.

  2. Gray water is water from dishwashers, washing machines, clean toilets, etc.

  3. Black water is water from sewage or serious flooding from nearby rivers, etc. and can cause serious health problems.

Following a water damage disaster, you will need to dry your home out quickly by removing wet objects and dehumidifying the area. You must then disinfect all remaining materials.

Pro tip: By freezing wet books, photos and papers in a frost-free freezer, you allow yourself some extra time to deal with them. Doing this prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Kingston/New Paltz at 845-255-4334. We are here to make it "Like it never even happened."

Is you vacant home winterized? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Water Damage Is you vacant home winterized? Best practices for avoiding frozen pipes Keep an eye on your vacant property to help avoid this water damage!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

Water Damage It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem! This is an extreme example of the damage a frozen pipe can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Kingston/New Paltz is here 24/7 for when water damage happens. Call us at 845-255-4334 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

Examining Common Causes of Water Damage in the Home | SERVPRO® of Kingston/New Paltz

12/7/2018 (Permalink)

Water Damage Examining Common Causes of Water Damage in the Home | SERVPRO® of Kingston/New Paltz Severe weather is not always the main culprit in water damage.

Severe weather and water damage can often go hand-in-hand, so when many think about water damage, it’s usually one of the first things that comes to mind.

While storms and flooding can cause catastrophic water damage, they are often not the main culprits. Instead, various items or systems in your home can be responsible for many situations resulting in water damage.

Issues From Water Damage

Unfortunately, water damage is something many homeowners will face, and it was the third most common reason for a homeowners insurance claim between 2011 and 2015, paying out an average per claim of $8,861.

There is a difference between water damage and gradual water damage, each of which can impact insurance claim payouts. Examples of gradual water damage are things that have been occurring over time, such as plumbing issues in the walls that can cause damage to walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Items That Can Cause Water Damage in Your Home

According to the Insurance Institute for Business & Home Safety (IBHS), here are the leading causes of water damage:

  • Plumbing supply system failures can involve frozen pipes that may burst due because the backup caused by frozen water creates an increase in water pressure or when materials used in the plumbing supply system fail, resulting in leaking or bursting pipes. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses and cost an average of $5,092 per incident after the deductible. It was also found that homes over the age of 16 to 40 years made up a larger group of supply system material failure claims.

  • Plumbing drain system failures can occur when a sewer drain backs up and overflows into a home or from material malfunction issues. IBHS found in its study that 52% of drain system failures were caused by sewer backups and 37% were related to poor material performance issues—and these types of failures are more expensive in southern region states than in northern region states.

  • Toilet failures are the second highest source of residential water damage loss after plumbing supply system failures and can result from faulty fill valves or clogged drain lines. Interestingly, according to IBHS, toilet failures that occur on the first floor of a home resulted in more extensive claims than those that occurred in basements or upper floors.

  • Water heater failures can happen when your water heater has reached its life expectancy and the tank begins to rust and corrode, which creates leaking or bursting issues. IBHS found that 69% of all water heater failures resulted from a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures are generally caused by supply hose failures, machine overflows and drain line failures. Washing machines are one of the top 10 source of residential water losses, and per IBHS, supply hose failures accounted for over half of all washing machine-related losses.

If your home ever experiences any water damage, rest assured that our professionals at SERVPRO® of Kingston/New Paltz are available to help with cleanup and restoration and make it “like it never even happened.” Call us at 845-255-4334.

Our team is trained and equipped to handle any water damage situation!

11/2/2018 (Permalink)

Water Damage Our team is trained and equipped to handle any water damage situation! It's the water you don't see that causes the most damage.

A mop and common household cleaning products may not be enough to thoroughly clean unseen water intrusions. Our team of trained professionals at SERVPRO of Kingston/New Paltz will safely clean and restore your home utilizing the following procedures:

-Identify the source/type of water

-Measure temperature and humidity for drying analysis.

-Survey the extent of damage and inspect the premises.

-Perform emergency water extraction.

-Move and block furniture.

-Provide floor service.

-Inspect carpet pad, carpeting and provide service.

-Apply necessary treatments (disinfectants/deodorization).

-Utilize drying equipment and monitor drying.

-Dispose of refuse.

The science of drying can be complicated but we have it down to an art form.

Contact SERVPRO of Kingston/New Paltz at 845.255.4334, we'll make that water damage "Like it never even happened."

SERVPRO of Kingston/New Paltz- Faster to any water damage disaster!

11/2/2018 (Permalink)

Water Damage SERVPRO of Kingston/New Paltz- Faster to any water damage disaster! We'll make it "Like it never even happened."

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ne Paltz arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Types of Pollution Found After Water Damage | SERVPRO® of Kingston/New Paltz

10/24/2018 (Permalink)

Water Damage The Types of Pollution Found After Water Damage | SERVPRO® of Kingston/New Paltz Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help! Call us at 845-255-4334.

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Kingston/New Paltz

10/24/2018 (Permalink)

Water Damage Water Damage 24 Hour Emergency Service Available! | SERVPRO of Kingston/New Paltz Call 845-255-4334 for help with your water damage!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kingston/New Paltz has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do until help arrives- Water Damage in your Kingston/New Paltz home.

10/24/2018 (Permalink)

Water Damage What to do until help arrives- Water Damage in your Kingston/New Paltz home. Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz professionals arrive. Keep our number in your phone- (845)255-4334.

The Types of Water Damage Pollution | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Water Damage The Types of Water Damage Pollution | SERVPRO® of Kingston/New Paltz Call 845-255-4334 to help with your water damage today!

If you’ve ever researched water damage, you’ve likely seen terms like “black water” and “clear water” to describe the severity of damages. While the implication is that clear water is less dangerous than black water, the reality is that they can both cause quite a bit of damage to your home or office.

Because every category of water damage has its own needs and considerations, we wanted to break down the different types to help you be prepared.

Water Damage Categories

Category 1: The first category or “clear water” classification covers water that has originated from a clean source. This is water free from contamination, normally due to a broken pipe or supply line, a faucet leak, or rainwater that’s come directly from a rainfall. Category 1 water is not harmful if consumed.

Category 2: Grey water, or category 2, is a bit more serious. Referring to wastewater generated from daily household water sources such as appliance overflow or a “flush” from sink or shower drains, category 2 water contains contamination and can cause illness if consumed.

Category 3: This is the most dangerous category, and is commonly known as black water. This highly contaminated water originates from sewer overflows, water that has remained stagnant and leads to breeding bacteria or rising flood waters. Category 3 can cause illness or death if consumed and should be regarded with extreme caution.

Categories Aren’t Static

Though these categories are fairly straightforward, just because something starts as a category 1 does not mean it cannot become a category 3. When the water comes into contact with surfaces, such as soil or contaminated areas, the pollution levels will change..

Additionally, any water left standing will begin to breed harmful bacteria, which is something you may not be able to determine from looks alone. This is why professional cleanup is essential to peace of mind and a properly restored property.

If your home or business has been affected by water damage from any category, SERVPRO® has a team of professionals that can help!

Preventing Broken Pipes!

5/11/2017 (Permalink)

Water Damage Preventing Broken Pipes! Broken Pipes can lead to additional damage so it's important to fix them immediately.

Broken Pipes? Water Damage in your home? Let SERVPRO of Kingston/New Paltz help you!

When it's getting very cold out there and winter is upon us, don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-255-4334 if you’d like a complimentary tag!

Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/20/2017 (Permalink)

Water Damage Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration! Basements can easily flood from heavy rains or melting snow in Ulster County homes & businesses.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 845-255-4334

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 845-255-4334  

Faster to your Ulster County Water Damage!

3/20/2017 (Permalink)

Water Damage Faster to your Ulster County Water Damage! SERVPRO of Kingston/New Paltz provides 24/7 fire & water damage services in Ulster County!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ice Damming Tips for Ulster County!

2/27/2017 (Permalink)

Water Damage Ice Damming Tips for Ulster County! Explanation of how Ice Damming occurs at your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

 

When will ice dams occur?

  • The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 

How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

 

What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

 Call our SERVPRO of Kingston/New Paltz office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-255-4334! 

Preventing Broken Pipes!

1/12/2016 (Permalink)

Water Damage Preventing Broken Pipes! Broken pipes in the winter can cause a lot of damage.

It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-831-3600 if you’d like a complimentary tag!

Flooding Tips

4/11/2014 (Permalink)

You know what they say...April Showers, Bring May Flowers. Well its that time of year...rain, rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

1. Remove as much excess water as possible by mopping and blotting.

2.Remove and prop up wet upholstery cushions to help even out the drying process.

3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

What is an Ice Dam?

2/25/2014 (Permalink)

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas.

Helpful Preventative Tips: Pipe Breaks

1/14/2014 (Permalink)

Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

Helpful Preventative Tips:

· Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

· Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

· Keep your home at a temperature no lower than 55°F (12°C).

· When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

· Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

· Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.