Recent Water Damage Posts

There’s Water Damage in My Rosendale Home, Where Do I Start?

9/23/2020 (Permalink)

Crumpled, collapsed and broken up ceiling tiles having fallen from the weight of the water damage above it Don't let water damage get away from you! If you have water damages, call us immediately to get remediation started!

Finding water pooling in your basement, on the bathroom or kitchen floor or anywhere else it’s not supposed to be can lead to stress and confusion as to how to get the problem repaired and restored properly. Here are a few of our most frequently asked questions for handling water damage:

What do I do first? When it comes to water damage, the cause of the problem must be repaired first. Call a plumber or a service professional to get the problem repaired right away. The longer you wait, the worse the damage will become.

**We highly recommend you file a claim with your insurance company. Water damages can sometimes be costlier than anticipated and there are a lot of variables that make each one different. Insurance can be the best route to go in this case.

Then, call SERVPRO of Kingston/New Paltz no matter the size of the disaster and no matter what time of day. Our highly experienced professionals will gather all needed information and schedule an estimator to meet you to assess the damage and formulate a custom plan of remediation.

This sounds expensive, how much? Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In some cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the best course of action depending on your specific situation.

What about my damaged things? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We specialize in unique situations and have over 28 years’ experience in contents cleaning.

I’m worried about mold; how do I stop it?  Having the repairs done quickly and drying out all affected areas with the proper equipment and protocols helps deter the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we’ll use anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take? This depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step and answer any questions you have along the way. We pride ourselves in using effective methods and our goal is to get you back to preloss condition as quickly and effectively as possible. We understand how stressful this type of situation is and we’re eager to help get your life back to normal.

Water damage never happens when it’s convenient. Whether it’s 2am or you’re at the office, our live staff is ready to assist 24/7. SERVPRO of Kingston/New Paltz is always here to help at (845)255-4334.

Troubleshooting a Mysterious Ceiling Leak in your Saugerties Home

5/11/2020 (Permalink)

A large tear, split and hole in a kitchen ceiling from water damage in a burst pipe above. Don't underestimate the weight of water, if you're noticing changes in your ceiling and walls, call a plumber and SERVPRO asap!

If you’re starting to notice wet spots, bubbling paint, discoloration, sagging or buckling on your ceiling or at the top of your walls, you’re likely wondering where the moisture could be coming from to get to this point of damage. 

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more challenging to figure out and treat as there are many elements that are obscured by your home’s finishes. Here are some handy indicators regarding the two most common types of ceiling leaks: 

How to Identify a Roofing System Leak

If you have an attic and you have a leak in the ceiling below it, that may be due to a roofing system issue. In most cases, a roof leak will be due to water getting into a hole or through another compromised area in the roof. Roofing system leaks can generally be identified by:

  • Leaking that occurs when it’s raining, heavy snowfall or pops up shortly after a
  • Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the You’ll want to have this addressed quickly as this water has contaminants in it from traveling through levels and insulation.
  • If the leak is correlated with a buildup of ice along the eaves of your home, it may be due to the ice partially melting and seeping into the This is also known as Ice Damming.
  • Attic insulation that is wet, soggy, has a noticeable dirty and musty odor or has evidence of mold and mildew, is a sign that it is absorbing some of the water from the Water-logged insulation gets very heavy and can cause damage if it falls.
  • Musty smells or signs of mold around the area above the leak in the Sometimes you might notice a fuzzy, white growth or even mottled black spots near that area. The leak is providing a constant food source to naturally occurring mold spores. Once you remedy the leak, the mold (which must be cleaned first), will stop growing in an unfavorable environment.

How to Identify a Ceiling Leak That Is Due to Plumbing

If a ceiling leak is located in an area where plumbing pipes or fixtures run above it, that may be evidence that you have a plumbing-related problem. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drainpipes located within the ceiling. These can be identified by:

  • Dripping water that is clear, if it is from a supply line in the Not to be taken lightly, this water source has some potential to do heavy damage if it goes unnoticed.
  • Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe Call a plumber asap, once that issue is resolved, the water damage process can begin.

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Address That Water Damage Quickly in Your New Paltz Home!

3/12/2020 (Permalink)

A water damaged, moldy ceiling buckling downward The longer you wait to remedy water damaged areas of your home, the worse of a headache and expense it will be!

Water damage is a headache for any Ulster County homeowner to deal with, no matter if it’s caused by a an appliance leak, a storm or something else entirely.

Water damages need to be addressed and remedied immediately to make your home livable. If the damage occurs in a more remote part of the house, it may be tempting to wait to have it taken care of at a more convenient time. Waiting is the worst thing you can do.

Allowing time to pass can increase the damages, which will, increase the timeline and the cost of water restoration.

What can happen if water damage is not handled quickly:


-Where There Is Water, There Will Be Mold
While water damage is enough of a hassle to deal with, if mold begins growing, there are
new issues that will be involved in the restoration. Mold can begin to grow within 24 hours of water damage, if conditions are right, leading to a more involved (and more costly) restoration process and health concerns. Mold wastes no time in moving itself in after water damage, so making the restoration call quickly is the best way to prevent it.


-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home like carpets, boxes and personal possessions, the structure of the property can also become damaged if the water is allowed to sit untreated. Moisture can seep into floors and walls, causing swelling and deterioration among the structural aspects of the home. While more common in situations of flood damage or burst pipes, this can also occur from smaller leaks if they are not treated in a timely manner.


-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Or perhaps the appliance has caused the water damage. Due to their limited visuals, it’s often difficult to determine the water damage on your own, (the back of the fridge is hard to get to!). Calling in a professional to assess and repair as well as determine if your appliances are safe, is the best course of action to take.


If you have experienced water damage in your home, don’t put off giving us a call. We’ll guide you through every step of the way. We are here to help 24/7 to begin the restoration process right away.

How Heavy Rains Can Lead to Water Damage | SERVPRO of Kingston/New Paltz

2/27/2020 (Permalink)

Heavy rains pelting a home's gutters Protect your home from the damage that heavy rains can cause!

When most people think of water damage in Ulster County, they probably bring to mind images of flooding or busted pipes overflowing uncontrollably. However, many instances of water damage occur much more subtly than this, such as in the event of heavy rain.

When rain falls with enough heaviness to soak everything in sight, it can unearth problems you did not even know were an issue with your home.

Water Can Seep in Through Small Exterior Openings
When it rains enough for things to become perpetually soaked, vulnerable, miniature cracks and openings in your home’s exterior can begin to let water through and lead to water damage.
Installing weatherstripping around doors and windows is one of the best methods to prevent this, as well as keeping up with your home’s exterior paint to avoid any gaps or peeling that allows water through.

Gutter Clogs Can Lead to Water Damage
Clogged gutters can cause water to back up and pool in concentrated areas, which can then be
absorbed into your home’s roof line and lead to damages. This is especially true during extremely
heavy rains, which can inundate even normally functioning systems with an overload of water.
Cleaning out gutters every spring and fall is the best remedy for this.

Improper Drainage Can Cause Foundation Damage
If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making updates to your landscaping to divert water far away from your home’s foundation can prevent this from happening.

Heavy Rains Can Unearth Roof Leaks
You may not be aware you have a roof leak, but a bout of heavy rain can be enough to turn a mild,
unnoticed leak into one that is a serious problem. Seeing wet spots or discoloration on your home’s
ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for
immediate repairs.

If your home has experienced water damage due to heavy rains, you can count on us to be
there for you. Call us at any hour to begin the water restoration process right away.

Do you own a vacant home in Ulster County?

2/12/2020 (Permalink)

A ceiling collapse inside a living room of a home. Preparing your 2nd home, rental property or vacant home for winter's extremes will save you a ton of stress and money!

Are you a landlord with a rental property, have an unoccupied home for sale or perhaps a 2nd home? Avoid expensive and stressful damages by following some best practices for avoiding frozen pipes this winter season:

-While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

-Have someone local and available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time.

-Don't turn the heat off in the colder months, keep the temperature set at 55 but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked regularly and make sure you have fuel deliveries set up in advance if needed.

-Seal windows and doors if possible, check outside spigots and water sources.

-Have your roof inspected ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent about tips they have and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with experienced and certified technicians utilizing the best technology around.

Call us immediately, no matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

Have you thought about installing a sump pump in your Ulster County home? Here’s why you should-

1/29/2020 (Permalink)

Water pooled on a basement floor due to a malfunctioning sump pump It's important to think about installing a sump pump but always make sure there's an alternate power source if the electricity ever goes out!

It was the thought, in the past, that you only need a sump pump when you have a finished basement AND live in a flood prone area. There are numerous advantages to having a sump pump regardless of where you live and how your basement is situated.

Sump pumps are installed in the lowest lying area of the home, either in a crawl space or a basement, and are housed in a specially crafted pit. If water accumulates, the pit will be the first place to fill up and the sump pump will pump the water out of the area and away from the home rather than creating a flood in that room.

The top reasons a sump pump is recommended:

  1. The biggie- Preventing Water Damage- Any type of water damage can cause structural issues and damage to your personal items. Water damages can range in costs to remediate too, a sump pump can really help save your wallet. -Check with your insurance company as to what changes might need to be made to your policy when installing a sump pump.
  2. Ability to Receive Flood Alerts- Many new models of sump pumps come with new technology that includes early water detection which can alert you to when the water levels in the basement or crawl space are rising. This can help reaction and remediation times greatly.
  3. Decrease chances of mold growth- Moisture build-up, cozy temps and organic food sources like cardboard and wood are pure bliss for mold (or microbial) growth. A sump pump can help reduce the moisture and keep humidity levels lower as well to discourage growth.

-Helpful tip- Always have a back-up battery or power source for your sump pump should the power ever go out.

No matter how much you prepare, things just happen sometimes. If you ever suffer water damage or mold growth anywhere in your home or business, call SERVPRO of Kingston/New Paltz 24/7 at (845)255-4334. Our expert remediation technicians are ready to help and will make it “Like it never even happened.”

How Appliances In Your Home Can Lead to Hidden Water Damage

1/13/2020 (Permalink)

Water pooled in a kitchen from a dishwasher malfunction Home appliances need to be checked more than once a year to avoid hidden water damages!

Water damage in your New Paltz home is never a fun or even pleasant experience but discovering hidden damage can bring another layer of frustration.

Appliances are some of the most common causes of water damage—they are often in areas of the home not noticed, or larger ones like refrigerator and dishwashers are rarely moved, so discovering damage can be difficult and often not until there’s a leak. Thankfully, through home check-ups, you can can stop this from getting out of hand.

Perform Regular Checks on Appliances

Unless you’re already noticing problems, it’s smart to check these appliances at least every 6 months.

Hot Water Heaters-

A hot water heater will generally last between 8-12 years, but premature leaks are not uncommon from its pipes and seals. If you’re noticing diminished performance, standing or dripping water or other signs of water damage, call a plumber or heating professional as soon as possible. When a hot water heater bursts, it can release a large amount of water that will affect more than the room it’s in.

Refrigerators-


Refrigerators are rarely moved, this means water damage can occur under and behind them long enough to become severe before it is even noticed. As part of your regular home maintenance schedule, move the refrigerator away from the wall to look for any dark or soft spots with the wood, and test the water dispenser and direct water line to watch for any drips.

Dishwashers-


Dishwashers pose an even higher risk and are moved about as irregularly as a refrigerator is. Dishwashers require gallons of water when they run and their leaks can be costlier and more severe as they can affect many rooms and levels of your home, checking them as often or more than you check the fridge is warranted. Give your insurance agent a call to make sure you’re clear if dishwashers are or are not covered by your homeowners policy.

Washing Machines-


Washing machine hoses are some of the most common sources of leaks. As these hoses are notorious for this, we recommended that they are inspected at least once a month by homeowners so you can be sure you’re not in for a nasty surprise. It’s also a good idea to fully replace the hoses every five years in order to prevent hidden deterioration.

Air Conditioners-


Air conditioners contain a drain that is designed to handle any accumulated condensation that occurs when the unit is operating. However, issues to this system can create hidden water damage quickly, as the water can pool inside the unit and can cause damage to surrounding structures. The manufacturer’s maintenance schedule is the best defense against this—stick to it to be made aware of any issues before they start to cause serious problems.

If you’ve suffered water damage for any reason or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help. We’re ready to help 24/7 for all emergencies!

Helpful Tips to Prevent Pipe Breaks This Winter in Your New Paltz Home

12/18/2019 (Permalink)

A frozen water fall in a garage from a frozen pipe bursting This is an unfortunate example of how un-insulated water pipes can freeze and burst in the winter months!

In the coldest months, water damages from a pipe break are one of the most common damage calls that we receive here at SERVPRO of Kingston/New Paltz.

When water freezes it expands. If water freezes inside a pipe, that pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It's the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause water damage in your home or office.

Helpful Preventative Tips:

  • Keep cabinet doors open during cold spells in any room that has a sink and especially in the laundry room or basement areas. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or un-insulated areas of your property.
  • Keep your home at a temperature no lower than 55°F. When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
  • Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in. Door and window drafts, garage door areas, basement back doors, etc. should all be considered.
  • Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing. Pipe insulation is quite inexpensive and sold in most hardware and home goods stores.

If you do end up experiencing any kind of water damage, SERVPRO of Kingston/New Paltz is here to help 24/7. No matter the size of the damage, we’ll make it “Like it never even happened.”

Kingston Homeowners: We Specialize in Flooded Basement Cleanup and Restoration!

12/17/2019 (Permalink)

A dried out basement with plastic containment sheets up to prevent further damage Call SERVPRO of Kingston/New Paltz to get your basement, crawl space or lower level dried out and remediated the right way the first time!

A basement, lower level or crawl space can really flood at any time; however it most often occurs during heavy rainfall and/or snow melt. These areas are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Kingston home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home (ground water)
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • Sump pump failure
  • Appliances above/adjoining the rooms (toilets, sinks, refrigerators) malfunction and cause multiple floor damages.

Have Questions about Flooding in your Kingston Home?

Call Today - 845-255-4334

If water damage is not handled quickly and properly, it can jeopardize your health and safety, and cause additional damages to your home.  Remember, the longer you wait, the worse the problem will get.

The bottom line: It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Water Damage and Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week, No Matter The Emergency
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Work With Your Insurance Directly – One Less Thing For You To Worry About
  • We Offer Flexible Financing Options If Needed
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use only IICRC Restoration Standards
  • We Utilize Advanced Inspection and Extraction Equipment

Basement Flooded? Water Damage Issues? Call Us Today – We’re Ready to Help and Are Faster To Any Size Disaster, 845-255-4334

How to Avoid Frozen Pipes This Winter at Your New Paltz Home or Business

11/8/2019 (Permalink)

A water pipe and valve frozen and covered in ice Just a few easy steps can really help in avoiding frozen pipes in your home or business this winter!

Pipe bursts resulting from frozen pipes are one of the most common water damages that the professionals of SERVPRO of Kingston/New Paltz handle during the winter months. Hudson Valley winters are notoriously unpredictable so a few tips to protect your home and office from water damage can help deter a potential disaster.

The simple truth is, when water freezes, it expands. A pipe can only allow that water to expand so far before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough force to break a pipe and cause water damage anywhere. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If you’re going to be away, have someone check on your house or business daily to make sure it's warm enough. Many of our customer’s have come home from vacation to find their home heavily damaged by unknown burst pipes.

-Seal leaks that allow cold air inside where pipes are located. Weather stripping and caulking are inexpensive ways to help the cold air stay out.

-Insulate pipes in crawl spaces, basements and attics. These are the area’s most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. The longer you wait, the worse the damage can be.

Should you experience any kind of water damage, call the trained professionals at SERVPRO of Kingston/New Paltz at (845)255-4334, we’re here to help 24/7 for emergencies and will get that disaster taken care of “Like it never even happened.”

24 Hour Emergency Water Damage Services ALWAYS Available for Your Highland Disaster!

11/6/2019 (Permalink)

SERVPRO drying equipment set up in a living room. Call the experts in the industry if you suffer water damage in your home or business!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. There’s a ton of questions and the feeling of not knowing where to even start. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available on site?

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. We can handle sewage issues, mold problems and other biohazards as well. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

Know the Differences between Flood Damage and Water Damage SERVPRO® of Kingston/New Paltz

10/31/2019 (Permalink)

A bathroom with the walls and appliances removed and green drying equipment placed throughout. There are distinct differences between flooding and water damage. Speak with your insurance agent ahead of time to determine what coverage you need!

While the terms “water damage” and “flood damage” are terms often used similarly, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help tremendously as you begin restoration in your Kingston, Saugerties, Highland and New Paltz homes. 

-What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are high that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home

-You are the only person affected

-The above list isn’t the source of the water

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

-It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have.

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7 so we can make it Like it never even happened.

Water Leak? Check these spots in your Ulster County home | SERVPRO® of Kingston/New Paltz

10/14/2019 (Permalink)

leaking water line against a green wall Water leaks can be tricky to locate, they might not be where you most commonly look!

Water leaks don’t always make themselves known in the sound constant dripping of water or puddles on the floor under the sink. You might notice a moldy-musty smell in the basement or perhaps your hardwood floors have started to buckle. Some only find out there is a leak somewhere in their home once they notice an unusually high water bill.

Because leaks can account for up to 10,000 wasted gallons of water a year, you will need to take care of them quickly. Additionally, mold growth is an unwelcome partner of an unnoticed leak and can start to grow and flourish quick. 

Take a look at these hints and make yourself a list of go-overs every fall and spring:

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

  1. The Bathroom

Between the sink, toilet and shower, there are options galore for water to leak. Check the seal around the base of the toilet, check for drips from the faucet and the pipes under the sink to rule the bathrooms out.

  1. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Most of this normal condensation isn’t usually a high-enough humidity level to attract mold, so if you smell musty-ness, start looking for fuzzy-ness.

  1. In the Basement

Most basements contain the majority of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture. Basements are notorious for leaks, ground water, foundation cracks, pipe or sump pump back ups and a host of other piping and systems make this area a common location for problems.

  1. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines, water dispensers, use a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

  1. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

If youve discovered water damage or mold growth in your home, were here to help!  We have trained professionals and can restore water damage and handle mold remediation "Like it never even happened." Contact us today!

Fall is the time to get your New Paltz home prepped to avoid Ice Damming during an Ulster County Winter!

10/10/2019 (Permalink)

Icicles, snow and ice build-up on the roof and gutters of a home Help prevent ice damming from occurring in your Ulster County home this winter!

If you live in the Hudson Valley, you’re familiar with the amount of snow and freezing cold temps that can occur in the winter months. You might have experienced or have heard the stories about ice damming and the headaches it can cause.

Ice Dams can occur when there are several inches of snow on the roof and the outside air hovers in the low 20’s for many days. Poor attic insulation increases the chances of a problem too. Ice dams form when heated air melts roof snow down into water stuck behind ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home.

The goal is to stop snow and ice from melting, keeping your attic as cold as possible and clearing icicles and snow build up from the roof and gutters.Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
  • Install more insulation in the attic floor to prevent warm household air getting into the attic.
  • Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
  • Keep the bottom 3-6 feet of your roof clear of snow but be careful not to damage any shingles.
  • Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
  • Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
  • Do some research to see IF installing a heat cable along the eaves is right for your home.
  • Inspect, or have your roof and attic inspected for proper ventilation and insulation.
  • Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof. That mildew smell is telltale of mold growth, SERVPRO of Kingston/New Paltz offers FREE mold inspections. Mold isn’t something that should wait to be remedied.
  • If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming happens despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Kingston/New Paltz to remediate the water damage. We’re available for emergencies 24/7 at (845)255-4334. Our certified water damage technicians will take care of the damage Like it never even happened.

Categories of Water to Consider if you Have Water Damage in your New Paltz, Kingston, Highland or Saugerties home

10/9/2019 (Permalink)

Crumbled sheet rock and insulation from a ceiling laying on a bathroom toilet and vanity Call the professionals in water damage restoration to get you back to pre-damage condition!

Don’t assume its harmless water when you suffer a water damage in your home! There are 3 distinct categories of water in this situation: clean water, gray water and black water.

The 1st step is always the same, clean it up and dry it out, as soon as possible is best to avoid the threat of mold growth. Keep these things in mind as it will vary the type of cleaning and remediation depending on what you’re dealing with:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of bacteria, microbes and other contaminants and can be the result of snow or rain water, broken water lines, toilet holding tanks, and malfunctioning appliances.

Important Fact- it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2- Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the 3 categories, as its considered highly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO of Kingston/New Paltz is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

How to Make the Right Choice in Restoration for Water Damage in your Ulster County home

10/7/2019 (Permalink)

Wet sheet rock and insulation collapsed onto bathroom cabinets Numerous damages can come from water damage, choose the right restoration company to handle any size disaster!

If you’ve discovered that you’ve suffered water damage in your home, a common reaction is confusion and not knowing the right steps to take. Between consulting with home-owners insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. SERVPRO of Kingston/New Paltz will help guide you the rest of the way.

There are a lot of companies out there so it can be difficult to determine what is important when researching restoration companies. Here’s a guide of what to look for to make the right choice: 

*A Full Restoration Provider

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Our professionals are  highly trained and   certified in every type of water damage remediation and will provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians. We pride ourselves on constantly evolving as new technology is introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)255-4334- one less thing to worry about!  We’ll help get you back to preloss condition, Like it never even happened.

Hidden Water Damage, Here’s Where You Can Find It | SERVPRO® of Kingston/New Paltz

9/30/2019 (Permalink)

A large puddle of water on the carpet inside a home Water damage can be a tricky thing to locate! Give us a call if you've noticed water damage in your home, we're here to help!

Sure, extreme rains and flooding increase the chances of water damage inside your home but, these are not the only reasons it will occur. Many things inside can cause water damage, and quite a few of them occur in places that are easily missed. (Why would you think of moving your dishwasher around?)

If water damage is left untreated, it can become more severe and cause more problems like mold, flooring replacements, and lower room damages. Water damage claims can get costly, and it’s not uncommon for insurance to not accept water-related claims at all. It’s always a good idea to be familiar with the terms of your homeowner’s insurance policy and what is and isn’t covered.

Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to take care of.

Where You Can Look for Water Damage-

  • Below exterior windows- The seal around a window is not the most durable piece of construction, with time it can slowly begin to let water seep into the wood below.
  • Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water. If there is a leak there, it can affect many levels in your home.
  • Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften. This can be common in older homes that dot the Hudson Valley.
  • Inside dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises. Don’t wait for a puddle to form on the kitchen floor before checking this area!
  • Inside bathroom walls.Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
  • Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble. Mold is a common culprit of this type of water damage as bathrooms tends to be more humid consistently.

If you’re dealing with water damage, we’re here to help no matter what! SERVPRO of Kingston/New Paltz is certified in water damage AND mold remediation!

Prevention for Household Flood Damage | SERVPRO® of Kingston/New Paltz

6/29/2019 (Permalink)

Never worrying about flooding and natural disasters would be ideal, but unfortunately that is not the reality for most homeowners in Kingston, Esopus, New Paltz, Highland or Saugerties areas.

Some form of flooding is involved in 90% of natural disasters, making it a real risk to people everywhere.

Household Flood Damage That Can Be Prevented

Homeowners should take this knowledge and use it to prepare themselves in case a flood becomes a possibility in the future. Here are ways homeowners can prevent water damage associated with a flood:

Know your risk. The FEMA Flood Map Tool will give you a greater understanding of your specific flooding risks as they relate to your precise location. A great tool you can customize to many different locations.

Have a conversation about emergency procedures. In case you are away when disaster strikes, ensure every family member is aware of evacuation procedures and can locate emergency supplies if required.

Digitize valuables. Go paperless with your valuables if you need them on hand often, and keep your paper copies in a weatherproof location such as a safety deposit box at a local bank.

Turn off electricity. Electricity can cause serious damage when mixed with floodwaters. Prevent shock or electrocution by cutting electricity to the affected parts of the house.

Anchor fuel and propane tanks. Keep propane and fuel from floating away by anchoring it securely to a solid surface. This will prevent hazards like pollution and fire, as well.

Planning ahead can make a big difference if you are concerned with flood damage to your home. By taking precautions ahead of time, you will have more peace of mind should an emergency occur.

If you’ve experienced flood damage or water damage from other causes, SERVPRO® of Kingston/New Paltz is here to help. Our technicians are fully trained in water remediation, and our 247 Emergency Line means we’ll be there for you when you call.

Important steps to take if you have water damage in your Kingston/New Paltz home

6/4/2019 (Permalink)

Our water damage restoration teams will have your property back to preloss condition the right way!

When experiencing a water damage emergency in your Kingston home, there are a hundred questions and thoughts running through your mind. When you’re in the moment, it’s normal to want to get going on the fix immediately, but safety is most important and there are some key do’s and don’ts to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-If possible, remove as much excess water as you can by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Stay safe and follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz trained professionals arrive. Programour number in your phone- (845)255-4334.

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

When Water Attacks: A SERVPRO of Kingston/New Paltz story

3/20/2019 (Permalink)

Sheet rock and insulation can only hold the weight of water for a short period of time before saturation kicks in and gravity is the winner.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's been 10 degrees there for days, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom, parts of ceilings have come down and the crawl space is an igloo.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, the experienced crews from SERVPRO of Kingston/New Paltz were able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz

2/25/2019 (Permalink)

Know the types of flood waters that can damage your home!

When you think about the water that causes water damage, it is easy to think that it is all the same. But did you know that there are three different classifications for it: clean, gray and black?

It won’t matter what type of water has caused damage, though, there will always be a cleanup and restoration process you will have to go through in every situation. The most important step to take—no matter what type of water is involved—is to remove all of the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

First: Clean Water

This type of water is exactly what the name infers, “clean,” and not the type to pose an immediate threat to your health. This water does not contain contaminants and is the product of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Clean water will be the easiest kind of water damage to clean up after as there will be fewer microbes living in the water. However, after 48 hours and contact with building surfaces, clean water can move up to category two and become gray water.

Second: Gray Water

Gray water is where water damage cleanup and restoration starts to become a little bit more complicated. This is water that may pose a health risk, due to it containing some chemical and/or biological contamination, which means it will be necessary to thoroughly treat it before it is consumable.

Gray water examples are waters that come from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, since gray water will turn into black water if not treated.

Third: Black Water

Black water situations are considered the most serious of the three classifications. This type of water is considered highly contaminated by hazardous chemicals and biological matter.

This will be floodwaters that contain soil and sewage. Sewage is contaminated with microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

The best way to treat all floodwater is to consider all waters involved are black water since it will pick up contaminants along its path.

All of the three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization which certifies and sets the protocol for the cleaning and restoration industry. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Kingston/New Paltz is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or storm damage are just some of the many ways water damage could strike your home.

There are a number of steps you can take to protect your home from water damage. Read on as we take a look.

Protecting Your Home

Water damage may not seem like much of a hassle for you to deal with, but drying out and cleaning up will prove to be tedious, not to mention there is a good possibility mold will follow. Mold is a very common side effect of water damage, as mold can begin to grow and flourish within 24–48 hours of moisture exposure.

When considering ways to safeguard your home, it may be helpful to break it down by areas of impact, such as by basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage, which can be done by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Kitchens and bathrooms may experience water damage as a result of plumbing issues and/or appliance failures.

Make it a point to regularly:

  • Inspect all appliances for issues with hoses and faucets
  • Check the seals and caulking around your showers and tubs to make sure there is no leakage
  • Know where the main shut-off valve is in your home
  • Don’t leave your washing machine or dishwasher running when you are not home

While we would like to protect our possessions in our home from water damage, that is not always possible, but there are things you can do to at least decrease the amount of damage. When storing items in a basement, it is best to use waterproof bins, as well as store items on shelves up off of the floors.

Recovering From Water Damage

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

The three types of water are:

  1. Clean water is water from rain, condensation, leaky pipes, etc.

  2. Gray water is water from dishwashers, washing machines, clean toilets, etc.

  3. Black water is water from sewage or serious flooding from nearby rivers, etc. and can cause serious health problems.

Following a water damage disaster, you will need to dry your home out quickly by removing wet objects and dehumidifying the area. You must then disinfect all remaining materials.

Pro tip: By freezing wet books, photos and papers in a frost-free freezer, you allow yourself some extra time to deal with them. Doing this prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Kingston/New Paltz at 845-255-4334. We are here to make it "Like it never even happened."

Is you vacant home winterized? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Keep an eye on your vacant property to help avoid this water damage!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

This is an extreme example of the damage a frozen pipe can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Kingston/New Paltz is here 24/7 for when water damage happens. Call us at 845-255-4334 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

Examining Common Causes of Water Damage in the Home | SERVPRO® of Kingston/New Paltz

12/7/2018 (Permalink)

Severe weather is not always the main culprit in water damage.

Severe weather and water damage can often go hand-in-hand, so when many think about water damage, it’s usually one of the first things that comes to mind.

While storms and flooding can cause catastrophic water damage, they are often not the main culprits. Instead, various items or systems in your home can be responsible for many situations resulting in water damage.

Issues From Water Damage

Unfortunately, water damage is something many homeowners will face, and it was the third most common reason for a homeowners insurance claim between 2011 and 2015, paying out an average per claim of $8,861.

There is a difference between water damage and gradual water damage, each of which can impact insurance claim payouts. Examples of gradual water damage are things that have been occurring over time, such as plumbing issues in the walls that can cause damage to walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Items That Can Cause Water Damage in Your Home

According to the Insurance Institute for Business & Home Safety (IBHS), here are the leading causes of water damage:

  • Plumbing supply system failures can involve frozen pipes that may burst due because the backup caused by frozen water creates an increase in water pressure or when materials used in the plumbing supply system fail, resulting in leaking or bursting pipes. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses and cost an average of $5,092 per incident after the deductible. It was also found that homes over the age of 16 to 40 years made up a larger group of supply system material failure claims.

  • Plumbing drain system failures can occur when a sewer drain backs up and overflows into a home or from material malfunction issues. IBHS found in its study that 52% of drain system failures were caused by sewer backups and 37% were related to poor material performance issues—and these types of failures are more expensive in southern region states than in northern region states.

  • Toilet failures are the second highest source of residential water damage loss after plumbing supply system failures and can result from faulty fill valves or clogged drain lines. Interestingly, according to IBHS, toilet failures that occur on the first floor of a home resulted in more extensive claims than those that occurred in basements or upper floors.

  • Water heater failures can happen when your water heater has reached its life expectancy and the tank begins to rust and corrode, which creates leaking or bursting issues. IBHS found that 69% of all water heater failures resulted from a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures are generally caused by supply hose failures, machine overflows and drain line failures. Washing machines are one of the top 10 source of residential water losses, and per IBHS, supply hose failures accounted for over half of all washing machine-related losses.

If your home ever experiences any water damage, rest assured that our professionals at SERVPRO® of Kingston/New Paltz are available to help with cleanup and restoration and make it “like it never even happened.” Call us at 845-255-4334.

Our team is trained and equipped to handle any water damage situation!

11/2/2018 (Permalink)

It's the water you don't see that causes the most damage.

A mop and common household cleaning products may not be enough to thoroughly clean unseen water intrusions. Our team of trained professionals at SERVPRO of Kingston/New Paltz will safely clean and restore your home utilizing the following procedures:

-Identify the source/type of water

-Measure temperature and humidity for drying analysis.

-Survey the extent of damage and inspect the premises.

-Perform emergency water extraction.

-Move and block furniture.

-Provide floor service.

-Inspect carpet pad, carpeting and provide service.

-Apply necessary treatments (disinfectants/deodorization).

-Utilize drying equipment and monitor drying.

-Dispose of refuse.

The science of drying can be complicated but we have it down to an art form.

Contact SERVPRO of Kingston/New Paltz at 845.255.4334, we'll make that water damage "Like it never even happened."

SERVPRO of Kingston/New Paltz- Faster to any water damage disaster!

11/2/2018 (Permalink)

We'll make it "Like it never even happened."

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ne Paltz arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Types of Pollution Found After Water Damage | SERVPRO® of Kingston/New Paltz

10/24/2018 (Permalink)

Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help! Call us at 845-255-4334.

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Kingston/New Paltz

10/24/2018 (Permalink)

Call 845-255-4334 for help with your water damage!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kingston/New Paltz has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do until help arrives- Water Damage in your Kingston/New Paltz home.

10/24/2018 (Permalink)

Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz professionals arrive. Keep our number in your phone- (845)255-4334.

The Types of Water Damage Pollution | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Call 845-255-4334 to help with your water damage today!

If you’ve ever researched water damage, you’ve likely seen terms like “black water” and “clear water” to describe the severity of damages. While the implication is that clear water is less dangerous than black water, the reality is that they can both cause quite a bit of damage to your home or office.

Because every category of water damage has its own needs and considerations, we wanted to break down the different types to help you be prepared.

Water Damage Categories

Category 1: The first category or “clear water” classification covers water that has originated from a clean source. This is water free from contamination, normally due to a broken pipe or supply line, a faucet leak, or rainwater that’s come directly from a rainfall. Category 1 water is not harmful if consumed.

Category 2: Grey water, or category 2, is a bit more serious. Referring to wastewater generated from daily household water sources such as appliance overflow or a “flush” from sink or shower drains, category 2 water contains contamination and can cause illness if consumed.

Category 3: This is the most dangerous category, and is commonly known as black water. This highly contaminated water originates from sewer overflows, water that has remained stagnant and leads to breeding bacteria or rising flood waters. Category 3 can cause illness or death if consumed and should be regarded with extreme caution.

Categories Aren’t Static

Though these categories are fairly straightforward, just because something starts as a category 1 does not mean it cannot become a category 3. When the water comes into contact with surfaces, such as soil or contaminated areas, the pollution levels will change..

Additionally, any water left standing will begin to breed harmful bacteria, which is something you may not be able to determine from looks alone. This is why professional cleanup is essential to peace of mind and a properly restored property.

If your home or business has been affected by water damage from any category, SERVPRO® has a team of professionals that can help!

Preventing Broken Pipes!

5/11/2017 (Permalink)

Broken Pipes can lead to additional damage so it's important to fix them immediately.

Broken Pipes? Water Damage in your home? Let SERVPRO of Kingston/New Paltz help you!

When it's getting very cold out there and winter is upon us, don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-255-4334 if you’d like a complimentary tag!

Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/20/2017 (Permalink)

Basements can easily flood from heavy rains or melting snow in Ulster County homes & businesses.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 845-255-4334

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 845-255-4334  

Faster to your Ulster County Water Damage!

3/20/2017 (Permalink)

SERVPRO of Kingston/New Paltz provides 24/7 fire & water damage services in Ulster County!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ice Damming Tips for Ulster County!

2/27/2017 (Permalink)

Explanation of how Ice Damming occurs at your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

 

When will ice dams occur?

  • The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 

How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

 

What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

 Call our SERVPRO of Kingston/New Paltz office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-255-4334! 

Preventing Broken Pipes!

1/12/2016 (Permalink)

Broken pipes in the winter can cause a lot of damage.

It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-831-3600 if you’d like a complimentary tag!

Flooding Tips

4/11/2014 (Permalink)

You know what they say...April Showers, Bring May Flowers. Well its that time of year...rain, rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

1. Remove as much excess water as possible by mopping and blotting.

2.Remove and prop up wet upholstery cushions to help even out the drying process.

3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

What is an Ice Dam?

2/25/2014 (Permalink)

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas.

Helpful Preventative Tips: Pipe Breaks

1/14/2014 (Permalink)

Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

Helpful Preventative Tips:

· Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

· Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

· Keep your home at a temperature no lower than 55°F (12°C).

· When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

· Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

· Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.