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Fire & Water - Cleanup & Restoration

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

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