How We Can Help When You Have Water Damage at Your New Paltz Home
A burst pipe at 11pm is a nightmare to deal with, but SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with any kind of water damage, immediate action is crucial for several reasons. A delay of a just a few hours can increase the severity of the water damage and can cause secondary damages to occur like structural issues and mold growth.
We Answer the Phone Ready to Help No Matter the Time
We understand that when you call us, you’re probably feeling overwhelmed, stressed, and nervous. There’s a ton of questions you don’t know how to get answered and the feeling of not knowing where to even start. We have the experts to guide you through this crisis and we have the specific water damage training, certifications and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's been the cornerstone of our business for over 28 years.
Here’s What to Expect-
When you call, our local staff will ask important questions regarding your water damage emergency. This will help us determine pertinent insurance info (if available), vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Staff will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Has the cause of loss been fixed?
- Is there electricity and heat available on site?
About SERVPRO of Kingston/New Paltz-
Our company specializes in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our professionals are trained and experienced to handle sewage issues, mold problems and other biohazards as well as COVID-19 cleaning on either a preventative level or for a confirmed exposure. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our goal is to restore vs. replace and get you back to preloss condition quickly and effectively.
Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!