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Fire & Water - Cleanup & Restoration

There’s Water Damage in My Rosendale Home, Where Do I Start?

9/23/2020 (Permalink)

Crumpled, collapsed and broken up ceiling tiles having fallen from the weight of the water damage above it Don't let water damage get away from you! If you have water damages, call us immediately to get remediation started!

Finding water pooling in your basement, on the bathroom or kitchen floor or anywhere else it’s not supposed to be can lead to stress and confusion as to how to get the problem repaired and restored properly. Here are a few of our most frequently asked questions for handling water damage:

What do I do first? When it comes to water damage, the cause of the problem must be repaired first. Call a plumber or a service professional to get the problem repaired right away. The longer you wait, the worse the damage will become.

**We highly recommend you file a claim with your insurance company. Water damages can sometimes be costlier than anticipated and there are a lot of variables that make each one different. Insurance can be the best route to go in this case.

Then, call SERVPRO of Kingston/New Paltz no matter the size of the disaster and no matter what time of day. Our highly experienced professionals will gather all needed information and schedule an estimator to meet you to assess the damage and formulate a custom plan of remediation.

This sounds expensive, how much? Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In some cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the best course of action depending on your specific situation.

What about my damaged things? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We specialize in unique situations and have over 28 years’ experience in contents cleaning.

I’m worried about mold; how do I stop it?  Having the repairs done quickly and drying out all affected areas with the proper equipment and protocols helps deter the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we’ll use anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take? This depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step and answer any questions you have along the way. We pride ourselves in using effective methods and our goal is to get you back to preloss condition as quickly and effectively as possible. We understand how stressful this type of situation is and we’re eager to help get your life back to normal.

Water damage never happens when it’s convenient. Whether it’s 2am or you’re at the office, our live staff is ready to assist 24/7. SERVPRO of Kingston/New Paltz is always here to help at (845)255-4334.

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