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Fire & Water - Cleanup & Restoration

You Found Water Damage in Your New Paltz Home, Now What?

1/7/2022 (Permalink)

Several pieces of SERVPRO drying equipment placed throughout a room to dry it out from water damage. Why SERVPRO of Kingston/New Paltz is the trusted pro in water damage restoration!

On a daily basis, about 14,000 Americans encounter water damage in their home. It’s a common issue, full of stress and hassles. SERVPRO of Kingston/New Paltz is here 24/7 to help remedy any kind of damage and take the stress off of you.

By contacting your local SERVPRO, we will get you through the tough times. Here’s what you can expect when you have our team handing your water damage cleanup:

~Emergency Contact. We understand that when an emergency happens, you need help instantly and don’t have time to spare. When you call us, we get right into formulating a customized solution for you. We’ll ask targeted, specific questions to determine the nature of your disaster and set up an appointment to visit your home for an in-person assessment.

~Inspection and Water Damage Assessment. When our estimator comes to your home, the first thing they will do is ensure that the water has been turned off at the main source or the problem has been remedied. Obviously, stopping the water leak or other source of water damage is the most important step. Then we will walk around your home, assessing the levels of moisture remaining, any damage and noting any potential hazards. We’ll take photos, measurements and gather more info as needed. From there, we’ll develop a plan for next steps.

~Water Removal. If needed, the first thing we need to do is remove the standing water in your home. To do this, we have powerful pumps and extraction units that will get rid of hundreds of gallons of water. This will help reduce the overall drying time for your home and avoid mold growth.

~Damaged Material Removal. Anything that water has touched in your home will either need to be replaced or restored. Our goal is to restore as much as possible, but some items may be damaged beyond repair. We’ll swiftly remove those and prepare for replacement. Flooring, carpeting, sheetrock walls, insulation, anything that is too saturated to remain in place.

~Cleaning, Sanitizing and Deodorization. Water that seeps into furniture or sheetrock can leave behind nasty odors and hazards, so it’s important to sanitize and deodorize the home. We have the cutting-edge equipment to do just that.

~Drying. After standing water is removed, it’s important to remember that there is probably still excess moisture in the home. Excess moisture from any source can quickly contribute to mold growth. Microbial growth can begin in as little as 24 hours in the right environment of moisture and humidity. We’ll use powerful drying and dehumidifying equipment to restore a normal moisture balance. In certain cases, we’ll bring in additional types of equipment depending on the size of the damage and how many areas it’s affected.

~Monitoring. As your home dries out, we will remain in constant contact with you and make daily visits to ensure that it’s drying properly. We’ll take daily readings of all equipment, ensuring each area of material is drying to the right percentage and at the right degree.  We will adjust equipment if needed and monitor the entire situation to make sure things are proceeding smoothly and quickly.

~Repairs and Construction. At the end, the last and final step is to restore your home to preloss condition. Whether your home requires a minor repair or something large like a rebuild, we will get it done for you. Consider us your one-stop-shop for water damage repair and restoration.

When water damage strikes, make the call to SERVPRO of Kingston/New Paltz for A-to-Z cleanup and restoration. We’ll make your damaged property look "Like it never even happened."

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