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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Natural Gas Furnace Safety Basics to Help Prevent Winter Fires at Your Ulster County Business

1/6/2021 (Permalink)

A photo of several rows of blue flames from a gas furnace lighting Extra fire safety in the winter time is a must for any Ulster County business!

Winters can be long and cold, especially in the Hudson Valley. While most businesses find themselves turning up the heat during the cold months of the year to accommodate for drafty doors and windows, it’s especially important to help keep everyone safe as well during our cold, snowy winters.

Natural gas furnaces have become more popular in recent years because they provide steady heat and can be both affordable and efficient options. Since a lot of businesses are housed in old homes and not necessarily a large commercial structure, residential gas furnace safety measures should be followed. Take care to learn the type of furnace your company or property has so you can stay ahead of the maintenance.

However, if you choose a natural gas furnace, then you’ll need to remember to take some safety precautions that aren’t necessary when using electric heating.

Making Your Property Safer with a Natural Gas Furnace

Here’s what you need to know about heating with natural gas:

Be sure you have carbon monoxide detectors installed. These inexpensive detectors are a vital safety feature for any building with natural gas heating. They detect carbon monoxide, which is odorless before it becomes dangerous to humans. Many are combination smoke detectors/carbon monoxide detector and are an efficient way cover all the bases for detection.

Keep anything flammable away from the furnace. To use your natural gas furnace safely, it needs to be clear of papers, wood, fabric and debris on all sides. Also, consider sweeping around the furnace on a regular basis, so the area stays clear. Don’t store items like paint cans and chemicals near the furnace, keep cardboard and storage boxes away and on shelves. Avoid propping up ladders, shovels and other maintenance tools on the furnace as well.

Check your filters regularly. Looking to see if your filter needs to be changed once a month is enough to make your furnace safer.

Don’t neglect regular service. Even if your furnace is working, it’s worth having a heating and air professional take a yearly look at it to let you know it’s in good shape. This is a great way to also catch issues before they become more expensive repairs.

Evacuate the building if you smell natural gas. Most people note that natural gas smells like rotten eggs. If you notice this odor, shut off your gas and leave the building. Call 911 to report it and follow their instructions for safety and the next steps. Then call to have your unit serviced and the gas leak found and repaired asap.

If you’re dealing with any type of fire, water, sewage or storm damage to your business, don’t hesitate to call SERVPRO of Kingston/New Paltz. We’ve been the LOCAL experts in commercial property remediation for over 29 years. We’re available and here to help 24/7 for any emergency.

The Way Water Damage Incidents Are Classified and Categorized In Your New Paltz Home or Business

12/16/2020 (Permalink)

A section of a white ceiling with bubbled, brown-stained paint showing damage Every water damage situation is different. Contact the local experts at SERVPRO of Kingston/New Paltz today no matter what type of damage!

Water damage is always a serious and frustrating thing to discover in your business or home, but did you know that all water damage events are not considered equal? There are some types of water damage that are not as severe as others, and while any water damage should receive professional attention, the restoration work can range from minor to extensive.

Water damage is divided into classes and categories—the classes have to do with the amount of water and how densely the impacted area is soaked, while the categories have to do with the type of water causing the damage.

Below, we will take a look at both so you can be better prepared when your restoration team arrives.

The Classes of Water Damage-

Class One Water Damage: Class one water damage impacts a small area of a room and low-absorbent materials such as wood, tile or concrete.

Class Two Water Damage: Class two water damage impacts an entire room and has soaked into materials such as carpets or cushions but does not rise higher than two feet up the walls.

Class Three Water Damage: Typically from overhead sources such as burst pipes, class three water damage will saturate insulation, walls, carpets and subfloors in an entire room.

Class Four Water Damage: This water damage refers to specialty situations, such as when plaster, hardwood, brick and stone are impacted by water damage in any regard.

The Categories of Water Damage-

Category One: Category one water, often referred to as clear water, is water from any sanitary source such as a faucet or toilet tank.

Category Two: Also known as gray water, category two water comes from washing machines, drains or dishwashers, and contains contaminants that can be harmful if touched or ingested.

Category Three: The most dangerous of all types, category three or black water, is sourced from sewer backups or floodwaters which have become contaminated or category one or two water that has been allowed to sit for some time.

No 2 water damages are the same. Each class and category are analyzed carefully and then a custom strategy of remediation to your contents and structure is planned and executed. 

If you have water damage of any kind, we can tackle it. Contact our expert restoration specialists at any time to report your repairs or just to learn more. SERVPRO of Kingston/New Paltz will help make it "Like it never even happened."

Think Ahead and Prepare Your Port Ewen Business for Disaster

12/16/2020 (Permalink)

a man sitting on the floor of an office on a cell phone with an orange banner above him saying "Call us." Having a plan in place for disaster recovery for your business can help you get back on your feet again efficiently and effectively!

It's vital to have an Emergency Plan in place should your business ever suffer a disaster!

Experiencing a disaster like storm damage, a fire, or a long-term, unexpected closure, as a business owner, can be a massive issue. There are so many questions about what to do and how to recover, with the priorities being to ensure everyone’s safety and if or how to continue operations as quickly as possible. 

To help avoid being overwhelmed after a disaster strikes, it’s important to have a plan in place now for how you can handle a disaster that impacts your business. Planning in advance can reduce the damage a disaster causes, keep your staff safer—and most importantly, help you in reopening quicker after the danger passes.

Take a look at these strategies for success:

Reduce the Damage a Disaster Causes to Your Business 

Disasters can cause major damage to businesses even when the owners do everything right. Accidents happen, weather occurs, but a little bit of planning can help reduce the losses:

-Make copies of important documents and keeping them in a secure, offsite location so you don’t lose anything critical due to flooding, fires or other scenarios.

-Creating a technology-focused disaster plan can help you protect any electronics in the workplace and recover your digital files even if your main computer systems are impacted by the disaster. 

Increase the Safety of Your Workplace 

All employers should have a written and tested emergency plan in place. Communicate it to staff as well, they are the best testers of an emergency plan and can offer valuable feedback. Train employees on the protocols and procedures of a disaster, as well as assigning people with roles and responsibilities. Ask them for revisions or additional input to help you execute a safe emergency evacuation. This, in turn, increases the safety of your workplace and helps ensure that everyone in the building feels prepared and understands how to be safe in extreme situations. 

Decrease the Time it Takes to Reopen After a Disaster 

The most important reason to prepare for a workplace disaster is helping to shorten the time it will take you to reopen. The Small Business Administration states that 25% of small businesses do not reopen following a disaster. If your business is your livelihood, that can be positively devastating. Do what you can in advance to prevent damage and have a plan in place for restoring your property and recovering following the disaster and your business can reopen quicker.

If you’re planning ahead to help protect your Ulster County business from a disaster, give SERVPRO of Kingston/New Paltz a call to learn more about our commercial restoration processes and how we can help you recover quickly and get your business back on it’s feet. "Like it never even happened."

How to Tell If Your Kerhonkson Basement Has Water Damage

12/14/2020 (Permalink)

A large and extended puddle of water covering areas of an unfinished basement floor. Don't stress if you find water damage in your basement, call the local experts from SERVPRO of Kingston/New Paltz! We're always here to help!

Whether finished or unfinished, basements are a great way to provide extra storage and square footage to your home and often serve as access points for plumbing, electrical and other household systems as well as extra living, sleeping or playing space. While basements are quite convenient, they also suffer the unfortunate reputation of being harbors for water damage—but fortunately, that does not have to be the case.

It is estimated that around 60% of homes with basements experience water damage, but do not let that scare you. Knowing what to look for in regard to basement water damage is simple and can help you catch small problems before they morph into major issues.

What to Look for to Find Water Damage in the Basement:

Condensation in the Area-

Condensation is what happens when warm, humid air comes into contact with cool surfaces, creating water droplets where it does. Condensation in the basement often appears on pipes, metal and appliances, though it can also be present on ceilings or walls or windows. If you have condensation in your basement, it generally means that the air is too humid, which could point to there being a moisture issue somewhere in the vicinity.

White Spots on Walls, Floors or Ceilings-

When water seeps into an area and then evaporates, it can leave behind white, chalky marks that are made up of the minerals the water contains. This generally means that water has been seeping in through the walls or the floor and is then evaporating away. If you notice any cracks or fractures in your basement walls, this is often where water will be able to seep in and create damages.

Wet Spots on the Floor-

Just as water can seep in through the walls, it can also work its way up through the floor and seep in that way. While this might not result in full-on puddles, you will generally be able to see evidence of wet spots on the floors, which are often especially prevalent after heavy rainfall. This can create musty odors, mold and a humid environment that should be addressed.

If you experience water damage in your basement or anywhere else, we are here to help. You can get in touch with us 24 hours a day, 7 days a week for any type or size water damage.

How SERVPRO Helps If You’ve Had a Fire in Your Kingston Home

12/9/2020 (Permalink)

2 firemen going into a home with flames shooting out of a front window Call SERVPRO of Kingston/New Paltz when you've suffered a fire in your home.

Having a team on your side after a disaster and knowing what will be done to restore your home can help relieve the overwhelming feelings after a fire.

SERVPRO of Kingston/New Paltz is always here to help when a fire strikes.

Any time of year is a good time to practice fire preparedness, but homeowners should be especially careful during the winter months. The highest number of home fires occur in the winter, with December being the peak.

Planning for a fire in advance is one of the best ways to keep yourself and your loved ones safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do after the fact can also provide valuable peace of mind. That is where picking a restoration company in advance comes into play.

The Process of Fire Restoration

When you pick your fire restoration company in advance, you want to know that you can call them any time of day and have them respond quickly. Your call will be answered by a live agent, ready to take your information and get help on the way. Not only do we guarantee that for our clients, but we also guarantee that we will send highly trained and experienced technicians to the scene who are well-versed in a variety of cleanup scenarios. Here are the ways we can help:

Structural Cleaning

Correctly repairing a home’s structure after a fire is essential, and it is something we take very seriously. We will work directly with your insurance company for a stress-free claims process and create a custom strategy of remediation. By first performing testing to determine the true extent of the damage, we will then move in with our specialized equipment and begin the restoration process. We handle all forms and level of fire damage, water and extinguisher damage, soot removal and cleaning on walls, doors and floors, and get all surfaces gleaming clean and ready for fresh paint.

Contents Cleaning

With our restore vs. replace mentality, our goal is to bring your home and personal effects back to preloss condition. Restoring contents is typically less costly than replacing all your belongings and allows you to keep the things you already own. We have both wet and dry-cleaning procedures and equipment to ensure each item gets the care it needs, from art to area rugs and most things in between. A full cleaning and deodorizing ensure the items are still safe to use and do not have any lingering odors.

Deodorization Services

The smoke and soot left behind in the air after a fire are harsh and sometimes acrid odors due to the chemicals and compounds in combusted material. We utilize air scrubbers to take care of these particles, not only removing acrid odors but improving air quality once again throughout your household.

Trust the local restoration company that has been restoring your Ulster County community for over 25 years. If you’ve been affected by a fire of any type or size, we’re here to help you recover 24/7 and will make it "Like it never even happened."

Mold Can Grow in Your West Hurley Home Even in The Coldest Temperatures of the Winter!

11/20/2020 (Permalink)

Black, brown and gray mold spore colonies on a white wall in the lower corner of a room. Confused about mold? Call the local pros in mold remediation, SERVPRO of Kingston/New Paltz!

Sometimes you’ll be able to see it, sometimes it can be hiding behind a wall, but mold has a smell that is always distinctive. At times, all you might be able to notice is an earthy, dirty, “off” type odor where it most definitely shouldn’t be. However, mold growth, or microbial growth ALWAYS stems from water damage. So, if you’re able to pinpoint an area where there might be a leak or perhaps an older damage that got out of hand, get to the source of water and have that repaired as soon as possible.

Mold can’t be remediated until its environment is no longer inviting. Though these mold spores naturally occur in the air, an ideal place for it to thrive is damp and above 55 degrees so a basement, crawl space, attic, hot water heater area, toilets, sinks and bathtubs or near a pipe behind a wall, are all good places to start looking. Even circumstances like previous ice damming or a burst pipe can lead to mold growth if the area of damage wasn’t dried out properly to start. No matter the type of structure, commercial or residential, mold can be a nuisance. Our mold remediation technicians see cases of mold throughout every season in the Hudson Valley, it’s not just an issue in the warmer temps.

Contact your insurance company as soon as you notice it too, there are damages that may be covered under your policy depending on the source. Coverage varies from policy to policy and company to company so speaking with your local insurance agent should get you a direct answer whether to file a claim or not. Regardless of that, we’ve got the trained and certified mold remediation experts to handle any type of microbial growth condition you’re facing.

Not all mold is the same, there are distinct characteristics to each spore and therefore to its treatment for removal. A mold assessor, or mold tester is the best way to pinpoint the type of mold you’re dealing with and from there we will come up with the best strategy to remediate it from your home or business.

We understand there are many questions and worries that come discovering mold. SERVPRO of Kingston/New Paltz are the local experts in the industry utilizing the latest technology and products to mitigate mold damage. Our staff will walk you through the process and help ease your worries and our free estimates conducted by our trained professionals will guide you in the right direction to getting the problem solved.

Making property damage "Like it never even happened," since 1992. Call us at 845-255-4334.

The First Steps to Handle Fire and Smoke Damage at Your Kingston Home or Business

11/18/2020 (Permalink)

An image of a clock surrounded by flames and the SERVPRO orange house logo showing in the upper left corner of the image. Time is of the essence when dealing with a property fire. Call your insurance company, then call SERVPRO of Kingston/New Paltz!

What to do, who to call and how to deal with any kind of fire damage brings on a whole set of emotions, choices and decisions that you most likely haven’t had to deal with before and can leave you feeling overwhelmed.

SERVPRO of Kingston/New Paltz is here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t) and you’ve called your insurance company to file a claim, here are some important things to consider in this situation:

-DO NOT attempt to consume and food or beverages that have been stored close to fire, heat or water damage that might’ve stemmed from the fire suppression. They could be contaminated. Even if the fire was on the other side of the house, smoke and soot will ALWAYS travel and end up inside cabinets, in drawers, even inside closed closets. Soot is made up of tiny carbon particles created by incomplete combustion of fossil fuels (wood, oil, coal, and more). It contains lots of acids, as well as chemicals, metals, soils, and dust. None of this should be ingested and therefore…..

-DO NOT wander around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling. It’s understandable you’ll want to remove valuables, important papers and the like but this should be done as quickly as possible and with the smallest amount of traveling in and out of the house as possible.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters. Even if you still have electric, that ceiling fan will only make the soot and smoke fly around more.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting your insurance company AND SERVPRO of Kingston/New Paltz professionals. It’s likely that your insurance company will instruct you not to touch or clean anything, they have an investigation of their own to do.

Once permitted to do so, our trained and certified fire damage restoration techs utilize the most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Our goal is to restore versus replace. Let our teams take care of the hard part, it’s one less thing for you to have to consider in a time like this.

We will work directly with your insurance company to help get your home and life back to preloss condition as effectively and efficiently as possible. You’ll be amazed at how clean, fresh and back to normal your home or business can be using the experts from SERVPRO of Kingston/New Paltz.

Call us 24/7, we’re always here to help.

Understanding Common Fire Risks of Winter in your Ulster County Home

11/17/2020 (Permalink)

A strand of multi-colored holiday lights laying on a wooden tabletop Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Kingston/New Paltz is always here to help!

Its always wise to consider how to implement fire safety tactics into your daily life regardless of the time of year, but during winter, it is even more of a concern. Winter is the top time for house fires to begin according to the Red Cross, but by being aware of the risks, you can reduce your risks tremendously.

As people cook and bake more, there is an increase in kitchen-related fires every winter season. Additionally, the use of space heaters, fireplaces and holiday decorations all present fire concerns that are worth noting—but by understanding where the risks lie, you can be sure to have an enjoyable winter while keeping fire safety as a top consideration.

The Top Risks of Fires Around the Holidays

Keep safe when cooking. Gatherings with large meals and baked goods are synonymous with winter, but as the usage of kitchens increases, so does the likelihood of house fires. Cooking is always a leading cause of house fire incidents, but you can protect yourself by practicing fire safety every time you turn on the stove. Staying aware of the location of flammable items such as potholders or dish towels and always keeping a fire extinguisher handy can go a long way towards safety.

Heat the house with proper precautions. Warming up your home with the use of a space heater or fireplace is a great way to save on your heating bill, but it is important to always be safe when you do so. Space heaters are much safer than they once were, but only if you are using models equipped with proper safety features. Whether you use a space heater or a fireplace, never leave them going while unattended and always keep flammable items far away from the heat.

Decorate with care. When adding festive, holiday cheer to your home, electrical wiring can be a concern after sitting in storage for the rest of the year. Lights cause many Christmas tree fires each season, which is why it is important to check for frays in the cords and never overload outlets with multiple strands of lights at once.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and get a quick response from our certified restoration technicians. 

A Look at the Different Types of Floods That Can Cause Damage to Your Home | SERVPRO® of Kingston/New Paltz

11/13/2020 (Permalink)

The Hudson River having flooded over it's banks into a parking lot and park, each standing in several feet of water. Living in the Hudson Valley doesn't protect us from all flooding, stay in the know and be prepared.

Flooding is an extremely dangerous weather event, while you might not think it can occur in Ulster County, it can and does, and can happen when least expected.

However unlikely floods might seem, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In the easiest terms, floods occur when there is too much water, let’s look at the various types of floods and why they happen.

There are 5 major types of floods that can occur due to different conditions. Each can be destructive in varying ways and they can cause issues for those impacted by them in vastly different ways.

Types of Floods That Can Lead to Damage to Your Ulster County Property

-A River Flood

A river flood can happen when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow. Living near the Hudson River and its many tributaries, we’ve seen some disasters from their banks overflowing.

-A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

-Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood. There have been a few notable hurricanes in our area that have caused considerable storm surges. Remember Super Storm Sandy?

-Inland Flooding

When a rain-producing storm lingers over an area for a long time or heavy rains fall quickly, inland flooding can occur, creating too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

-Flash Floods

The most dangerous type of flooding, flash floods usually occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is due to the lack of notice and preparation or evacuation time.

If your home, property or business has received any damage due to a flood or another incident, we are here when you need us most. You can reach us 24/7, we’re always here to help and faster to any size disaster!

The Seamless Way to Get Your New Paltz Business BACK to Business After a Disaster

11/13/2020 (Permalink)

A SERVPRO employee dressed in full white PPE utilizing a water extractor machine in a business office. There's no need to call anyone else when your business has suffered any sort of disaster. No matter what and when, we'll handle it all!

Commercial property disasters always have a way of happening. Some can be biohazards like viral illnesses, some accidental, some due to appliances or electrical issues, some weather-related and some due to back-ups. COVID-19 exposures, storms hitting hard, pipes breaking, structural problems from flooding, electrical fires occurring, sewage drain back-ups happening are all problems that occur more often than you think in Ulster County.

SERVPRO of Kingston/New Paltz is ONE phone call away to get you back to business quickly following any kind of damage. Our experienced LOCAL professionals offer countless and customizable strategies for disinfecting, cleanup & restoration services for any type commercial property, no matter the size or the damage.

Our teams are ready and always here to help, 24/7. Having been a local business since 1992, our pros have extensive experience at restoring commercial properties to preloss condition in an effective and efficient manner. We understand how crucial it is to get back up and running as soon as possible and will work directly with your insurance and with your schedule and/or restrictions to get the cleanup, disinfecting, mitigation and restoration done right the first time.

If you’re concerned or have questions in regard to COVID-19 preventative-based cleaning services and having a plan in place with us for sanitizing your business for confirmed exposure cases, we’re the only call you need to make. We’re certified in biohazard remediation and our products are approved by the CDC and the EPA for effectiveness.

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified. The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. We have a network of strategically positioned storm teams on standby should a disaster strike near you.

Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

It doesn’t matter what size business you have; a disaster is a disaster and the interruption can be detrimental to you and your employees. Let us help you mitigate the damages quickly to get back on course for success and back to business fast

Everything you need to get back to business, "Like it never even happened."

Call 845-255-4334, our teams are always ready to help 24/7.

SERVPRO of Kingston/New Paltz Has What it Takes to Handle Any Size Damage!

11/12/2020 (Permalink)

A photo of a SERVPRO green Dessicant Dehumidifier sitting on a trailer being towed by a SERVPRO truck No matter what the damage, SERVPRO of Kingston/New Paltz has the experience and equipment to handle it!

No matter if it’s residential or commercial in size, no two water damages are the same. It could be the result of a pipe burst, an appliance malfunction, a leak from a hot water heater, maybe an HVAC unit on the roof of a building or a flood, each one must be remedied in its own customized way. SERVPRO of Kingston/New Paltz has been restoring water damaged properties since 1992 and has been the cornerstone of our local business to this day.

For commercial damages that affect a greater area, our professionals have the experience and the specialized equipment to get it done the right way, the first time. We make sure that extensive and ongoing training is always a top priority for all staff members as well as possessing the necessary tools on hand. This eliminates waiting for specific tools or personnel to arrive from elsewhere and helps make the mitigation process seamless and efficient. This in turn, helps the insured keep remediation costs down and re-open their business quicker or in a residential base, get the family’s home back to preloss condition faster.

For example, when there’s a large amount of insulation in a basement or crawlspace that’s been saturated by a burst pipe, it needs to be removed cleanly and safely. Our professionals utilize an insulation vacuum to make this type of job quick and effective. Using this machine helps contain the affected insulation in an easy to dispose of fashion and can be utilized outside to decrease space restrictions.

For large water damages that need to get dried out, like an auditorium, arena, or commercial structures, we use a powerful industrial machine called a Desiccant Dehumidifier. Desiccant dehumidifiers utilize chemical attraction instead of condensation to remove water from the air. Because they do not use condensation, they are not limited by low dew point temperatures, and produce the lowest vapor pressure of any dehumidifier. Portable desiccant dehumidifiers work best in cool and/or dry environments. The cooler and drier the air going into the desiccant, the drier the air will be coming out.

Additionally, we are Large Loss Certified,. Should a storm or disaster affect an area, we are able to call in many additional resources to help everyone get back to normal quickly. 

If your home, property or business has suffered any level of water damage, call the local pros who have been taking care of properties for over 28 years. We’re available and ready to help 24/7, and we’ll make it "Like it never even happened."

Indicators That Your Kingston Home May Have Been Damaged by a Storm

11/6/2020 (Permalink)

A woman standing outside her home on a windy day looking at pieces of roof shingles Knowing what damages to look for after a storm will help get the damage remedied faster!

Severe weather can be a frightening thing for your family to endure, and cleaning up in the aftermath may feel overwhelming. Rain, wind, hail and water can all damage your home during a storm, but unfortunately, this damage may not always be evident and can cause even more issues the longer it remains unnoticed.

Knowing what to look for is key when determining if your home has sustained any storm-related damage, so below we will go over some top indicators that severe weather may have created an issue.

What to Look for After a Storm to Check for Damage

-Make Sure Your Roof Still Looks Intact

Wind, hail and debris can all cause damage to your home’s roof, which is one of the most common places that storm damage will manifest. In most cases, your homeowners’ insurance policy will cover this damage, but it is important to catch it early to prevent leaks and water damage from developing. Once the storm has passed, go outside and do a visual inspection of your roof from the ground, being sure to look for things like missing shingles, debris on the roof or pockmarks from where hail has struck, as these might indicate a bigger problem.

-Check for Standing Water Around Your Home

If water is not able to properly drain away from around your home, it can seep in and cause significant water damage to your foundation, basement or crawlspace. Check for any standing water around the home shortly after the rain subsides to determine if this may be a concern.

-Look for Ceiling Discoloration

Ceiling discoloration is another indicator that something has gone awry, especially if it occurs after a heavy rain shower. Ceiling discoloration is a common sign that there is water leaking from somewhere up above, so it may mean that a storm has led to a leak developing. This is extra common on areas of the ceiling that are upstairs or right below an attic, as this is where leaks are commonly located.

If you have damage to your home due to a storm, do not hesitate to reach out to us. You can get in touch with us at any hour damage and receive a quick response from our expert storm restoration technicians.

Fire Safety Tips Just in Time for Cozy New Paltz Winters

11/6/2020 (Permalink)

A small, black space heater glowing on a hardwood floor Space heaters and fireplaces are wondering as heating alternatives but they require smart fire safety to avoid a disaster.

As fall marches on to the holidays in Ulster County, and we begin preparing our homes and our outdoor spaces for winter, it’s important that you give some thought to fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you should be cognizant of throughout the year, but as the weather gets colder, there are other elements to consider.

The fact is that property fires happen more when the weather turns cooler, often due to the use of heating appliances, more candle use, fireplace and chimney issues, extra cooking during the holidays and home décor becoming a fire hazard.

Here are some key tips to help you and all family members stay safe from these risks.

Stay Safe with Space Heaters-

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room. Do NOT use an extension cord or power strip, plug it directly into the wall.

Smart Candle Habits-

Candles are cozy, smell great and really help give a holiday feel, but they can also be dangerous. As warm and inviting as candles are, they do still contain an open flame—meaning they do present a level of risk. It is best to never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high. Holiday décor or any home décor can be a fire hazard if placed too close to a candle.

Keep Your Fireplace Functional-

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended. Make sure it’s extinguished properly before going to bed and put any ashes in a metal container with a lid that can be stored outside, at least 3 feet away from your home.

*If you’re using a wood stove, have your chimney inspected and cleaned each year by a professional. · Keep anything that can burn at least 3 feet from the stove. · Do not burn paper in your wood stove. · Before you go to sleep or leave your home, put the fire out completely.

If you have had fire damage in your home or business, we are here to help!. Call us 24/7 and our certified fire damage restoration technicians will start the damage remediation process right away.

Contact us at any time, we’ll help make it "Like it never even happened."

Commercial Fire Damage Restoration for Your Ulster County Business

11/6/2020 (Permalink)

An image of a fire with heavy smoke in the stairwell of a commercial building Planning in advance for a fire at your business is highly recommended to help the reopening process go quicker.

If your business or commercial property has suffered a fire, there are many things that you as the owner will need to consider as you work towards getting the doors reopened again. It is crucial that you implement a reopening plan quickly so you can get your business operating, minimizing your lost revenue and the overall impact of a fire on your business—but as you do this, there are several special considerations to think of.

Fortunately, SERVPRO of Kingston/New Paltz is the leading commercial fire restoration company, we are experienced, certified and well-versed in all the things you must consider as you pursue the full restoration of your commercial space and we are here to help you navigate a challenging time. Read on to learn more about how we can help you get back to business quickly.

Thoughts for Reopening Your Business After a Fire

How Large Is the Restoration Job?

Depending on your industry and the size of your commercial space, a fire restoration job may range from a few hundred square feet to a full warehouse and administration areas, so it is important that you choose a restoration company that can handle any size job you bring to them. Fortunately, our elite Commercial Large Loss Division that is well-versed in commercial restoration jobs of every size and here to support you every step of the way. No job is too large or too distant, our emergency response teams are strategically placed throughout New York so no matter where the disaster, you can count on us to be there.

How Will I Handle Insurance?

As a business owner, you already have some different types of insurance in place, but you should always be sure to have adequate fire coverage for your business, whether you own the building or rent a space, as fires are one of the leading causes of business closures. If you do have a fire, contacting your insurance company immediately after safety is restored is key, so you can begin the process of filing a claim as soon as possible. If you work with us for restoration, we will work directly with your insurance company on your behalf throughout the process, one less thing to have to worry about while your business recovers.

How Soon Can I Reopen?

While every fire damage is different, reducing the amount of time your business has to remain closed after a fire is your main priority, and ours as well. We understand that time is absolutely of the essence when your business must remain closed for restoration, so we will work quickly to get the restoration done as soon as possible.

If you have a fire at your business, do not hesitate to give us a call at any hour. Call us 24/7 for a rapid response, we’re faster to any size disaster!

How We Can Help When You Have Water Damage at Your New Paltz Home

11/6/2020 (Permalink)

Water pouring out of the insulation and sheet rock inside a bedroom We've got your back 24/7 for all water damage emergencies!

A burst pipe at 11pm is a nightmare to deal with, but SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with any kind of water damage, immediate action is crucial for several reasons. A delay of a just a few hours can increase the severity of the water damage and can cause secondary damages to occur like structural issues and mold growth.

We Answer the Phone Ready to Help No Matter the Time


We understand that when you call us, you’re probably feeling overwhelmed, stressed, and nervous. There’s a ton of questions you don’t know how to get answered and the feeling of not knowing where to even start. We have the experts to guide you through this crisis and we have the specific water damage training, certifications and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's been the cornerstone of our business for over 28 years.

Here’s What to Expect-

When you call, our local staff will ask important questions regarding your water damage emergency. This will help us determine pertinent insurance info (if available), vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the cause of loss been fixed?
  • Is there electricity and heat available on site?

About SERVPRO of Kingston/New Paltz-

Our company specializes in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our professionals are trained and experienced to handle sewage issues, mold problems and other biohazards as well as COVID-19 cleaning on either a preventative level or for a confirmed exposure. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our goal is to restore vs. replace and get you back to preloss condition quickly and effectively.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

How to Avoid Frozen Pipes In Your Vacant New Paltz Home

11/6/2020 (Permalink)

A frozen water inside a vacant home coming from the ceiling through the sheetrock and insulation to a frozen puddle below Some key preventative measures can save your vacant home from a frozen pipe disaster in the winter.

Perhaps you own a rental property or maybe you live at your home in New Paltz seasonally, but regardless of how often the home is occupied or not, preventative steps must be taken each winter to avoid pipes freezing and bursting. It's important to have it winterized or take precautions against the extreme elements the Hudson Valley throws at us in the winter months.

Follow these tips to avoid a major and expensive disaster in your un-occupied home! 

While there are always unforeseen issues that can happen, like appliances failing or storm damage, it's the water that causes the most damage. Water will ALWAYS get into everything, forever seeking a way out is the name of the game. As we say in the remediation industry, "water always wins."

Couple of key tips for your vacant property to help stave off water damage:

-Don't turn the heat off in the colder months, keep it set to at least 55 degrees and make sure you’ve had an oil delivery or are on a schedule for a rotating one if needed.

-Protect your pipes like wrapping them with pipe insulation, keeping windows and doors sealed and emptying outside spigots and water sources. Any additional insulation around windows and door is always helpful. Additionally, caulking or weather stripping around pipes leading outside could mean a big difference in temps too.

-Have your furnace, heating systems and hot water heater maintained regularly by a professional. All too often, our restoration technicians see these systems fail in the winter for various reasons and they can cause significant water damage and secondary issues like structural problems and mold growth.

-Have someone check on your house regularly for any issues, making sure to pay attention to mechanicals, pipes and leaks. Make sure to leave them with all pertinent service provider information (like the plumbers, the oil guy, the hvac person). The last thing you want is to be notified from 500 miles away that your house is now an igloo or has water gushing out of the windows.

- Speak with your insurance agent before the winter about tips they have and make sure your policy is where it needs to be. If you have a sump pump in the basement or crawl space, make sure you have the necessary coverage for it should there be a system failure. In the event of a power outage, a back-up generator can keep the sump pump going but you certainly don’t want that running with no one to monitor and refuel it.

-Keep our name and number in your phone and taped to your fridge if anyone ever needs it on your behalf.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 28 years, we're here to help 24/7 with certified technicians, extensive experience and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

How to Prevent Mold Growth in Your Highland Home

11/6/2020 (Permalink)

A close up view of black, green and gray mold spores Preventing mold in your home can be easier than you think with these tips!

Mold spores occur naturally in the environment so there is no way to actual eradicate them from the air BUT, mold spores thrive in dark and humid areas, which are perfect homes for microbial growth to spread and flourish. If you have a basement, crawl space or attic, chances are good that you already know how persistent mold can be. 

Due to mold’s possible effects on one’s health, it’s important to try to inhibit any growth of colonies and have it remediated immediately if it does occur. However, having mold in your home does not have to be something you just deal with.

Here’s some great tips for mold prevention for any household space:

  1. Reduce Humidity-

Mold loves high humidity and needs it to grow, this is often present in basements (you might notice it around your hot water heater or furnace) and other tight quarters in a home. Try to keep humidity levels within 30 to 50%. A dehumidifier can help a good deal, just be sure to check it often for any malfunctions or needing to empty the water out.

  1. Store Soil Somewhere else-

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source that it needs to keep growing. Keep these items stored somewhere other than the basement to discourage growth.

  1. Keep Clutter to a Minimum-

Having clutter, items or debris in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Try using plastic sealable totes rather than boxes. Store items away from having direct contact with walls or floors. If you’ve had water damage in those areas, get it dried out and remediated quickly to discourage mold growth.

  1. Direct Water Away from Your Home-

Mold spores need moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be directing water away from the home and not allowed to gather around the structure. Keep an eye on your downspouts from the gutters and other drainage spots during your regular home maintenance. Additionally, foundation leaks can cause problems, speak with a contractor to seal up any leaks or holes in the foundation where water/moisture could be coming in.

  1. Don’t Let Leaks Linger-

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water and the costs to treat and remediate it. Neglected water leaks can cause costly structural issues and mold growth, so fixing them ASAP is best. Get a good handle on your homeowner’s insurance policy as well, some leaky situations might be covered, but some may not. No two policies are the same, best to get the clear facts of coverage from your insurance agent.

  1. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry. Get that dryer vent cleaned yearly to avoid mold spores collecting.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Kingston/New Paltz has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services and to schedule a FREE ESTIMATE.

The Steps of Fire Damage Restoration At Your Esopus Home

11/5/2020 (Permalink)

An overwhelmed woman standing in a burned kitchen Knowing who to contact for damage restoration and the steps involved can help reduce the uncertainty afterwards when suffered fire damage.

Any time of year is a good time to practice fire preparedness and revise your family’s escape plan as needed, however everyone should be especially careful during the winter months. The highest number of home fires are in the winter, with December and January being the peak months. Holiday decorations, dried out Christmas trees, electrical issues, candles burning, clogged chimneys, and space heaters running, the chances climb significantly.

Having a plan in place for a fire is one of the best ways to keep you and your family safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do afterwards is valuable and far less overwhelming than being in the dark about it all. Picking the right fire damage restoration company is vital in this process.

What is Their Process of Fire Restoration?

When you pick your damage restoration company in advance, one of the first things you’ll want to know is that you can call them no matter when and have them respond quickly. Not only is SERVPRO of Kingston/New Paltz ready to help 24/7, but we also guarantee that we will send highly trained, certified and experienced professionals to the scene.

No two fires are the same, here are just a few of the ways we can help:

Step 1: Emergency Contact

The restoration process begins immediately when you call us. Our staff will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our certified technicians will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a customized course of protocol and action. We’ll work directly with your homeowner’s insurance for any necessary emergency services and further remediation.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, if needed, we’ll board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

Drying out the structure quickly is key to avoiding secondary damages. The water removal process will begin almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment, proprietary products and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Following a “restore vs. replace” mentality, our teams will clean, sanitize, and disinfect all the salvageable and restorable items and structure that were damaged by the fire utilizing a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. The goal is to salvage everything we possibly can for you, rather than you having to replace everything.

Step 7: Restoration

Restoration is the final step—getting your home back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Kingston/New Paltz has your back every step of the way, from start to finish. If you’ve been affected by a fire, call us right away! We are here 247 to help you recover.

Wintertime Thoughts on Indoor Air Quality in Your Highland Home

11/5/2020 (Permalink)

A section of duct work in a home clogged with gray-colored debris, dust and allergencs Think about the indoor air quality of your Ulster County home before hunkering down for the winter temperatures!

We’ve been dealing with temps swinging from below freezing to an Indian Summer lately but no matter what, the winter temps will arrive and force us all to shutter indoors and hunker down. Indoor air quality becomes a focus as it’s driven by having to be in closed up environments for a period of time.

The big questions:

  1. Have you had your home duct work and dryer vents cleaned this year?
  2. Is your gas fireplace/gas stove checked yearly for emissions? Has the chimney been cleaned?
  3. Have you had water damage that created a mold problem?

The major answers:

  1. Have your air ducts and dryer vents cleaned, yearly is preferable. This can eliminate contaminants like mold and irritants. If you’ve had any renovations or work done in the home or experienced a fire, it’s vital to have the duct work cleaned out. A clogged dryer vent not only decreases the effectiveness of your dryer, traps irritants, dust and debris but can become quite a fire hazard.

-Have your fireplace and chimney inspected and cleaned (swept) as needed no matter if it’s gas or wood, also recommended yearly.

-Any type of water damage should be remedied asap. A plumbing professional and a water damage remediation company will address and stop the problems and therefore avoid secondary damages like mold growth and structural problems.

Some Causes of Indoor Air Pollution:

-Asbestos building products (Usually found in very old buildings and when the materials dislodge or are no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Indoor tobacco use

-Some household cleaning products that have volatile ingredients like bleach and ammonia. (AKA, Volatile Organic Compounds or VOC’s).

SERVPRO of Kingston/New Paltz’s cornerstone of work has been the remediation of water damage, but we also offer both duct cleaning and dryer vent cleaning. Our professionals use a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Call us today to schedule your duct or dryer vent cleaning and to learn more about how we can help you get your home ready for winter, our estimates are free, 845-255-4334.

Making an Emergency Plan for Your Kingston Business | SERVPRO® of Kingston/New Paltz

11/3/2020 (Permalink)

A white paper with the words "Emergency Preparedness Checklist" written in black with a blue & yellow pen laying on top. Contact SERVPRO of Kingston/New Paltz to get your business's complimentary Emergency Response Plan created today!

Emergency preparedness for your business is one of the best things you can do. Having a plan in place will not only help to keep your staff safe and informed, but it will also help your business open quicker following a disaster.

An emergency plan should be comprehensive, easy to understand and shared with employees. It’s important to have all the materials you need at your fingertips in the event of a disaster or emergency in order to take care of the vital steps and phone calls.

Here is an easy guide to making your business emergency plan: 

  1. What are the Most Likely Threats?

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If you have a lot of employees or workers in and out and are worried about COVID-19 exposures, if your business is in an area prone to flooding, or if you have a restaurant and are more likely to have a fire, all of these are factors should be considered when making your plan and to be prepared for anything that could cause harm, loss or a need to close the doors.

  1. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that every single employee should automatically know what to do when an emergency occurs. Create a clear step-by-step plan so employees are aware of where they should go for safety, where emergency access and shut offs are for utilities, who they should check in with and what next steps are no matter the situation. Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

**Let our emergency experts help create a FREE Emergency Response Plan for your business, just give us a call to set it up, there is zero charge to you for this vital snapshot for your business.

  1. Determine How You Will Get Back to Business

Workplace emergencies can have a huge impact on a business, almost 40% can fail to reopen following a disaster. It is important to plan how you will get back to business following a disaster by creating a business recovery plan. This should cover topics such as staffing issues, data management, equipment failures, insurance specifications and what commercial restoration company to work with to get your business back up and running smoothly.

If your business has suffered any kind of damage or loss, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Call SERVPRO of Kingston/New Paltz today to make us part of your emergency response plan!

Were here to help, 24/7! Dont wait if youve suffered any kind of damage at your business, well get you back to normal in no time!

Our Incomparable, Comprehensive Fire Damage Restoration Methods| SERVPRO of Kingston/New Paltz

11/2/2020 (Permalink)

A photo of the top of a chimney on fire on a home You never have to worry about what to do in the event of a fire at your home or business, we're here to help 24/7 for all fire restoration needs!

When you need fire damage restoration in your Ulster County home or business, it can be difficult to know where to even start. Not only is fire damage on its own extremely difficult to deal with, but because of the way that smoke and soot spread through a home during and after a fire in addition to the water damage caused by the extinguishing process, there are many aspects to consider throughout the restoration process.

After having handled the restoration of fire damage for over 28 years, we are well aware of all that goes into returning your home or business to its pre-damaged state and have created a comprehensive restoration process to handle everything from start to finish. Between restoring, cleaning and rebuilding, we are here to help you after fire damage of any extent.

What to Consider When Looking for Fire Damage Restoration

Will They Handle All of the Damage?

When you call us for fire damage restoration, you can be certain that all of your damage will be handled. Our experienced professionals will work seamlessly with your insurance company to take care of it all. Not only will we handle the charring from the flames, but we will also handle smoke odors, soot residues, water damage and any cosmetic elements that the fire has damaged. From getting fire odors out of your favorite couch to putting on a final coat of paint to make your house feel like home, we are here to help with all the restoration requirements from start to finish.

Will They Get to Me Quickly?

The last thing you want to do after discovering fire damage to your home is have to wait aimlessly for help to arrive. That is why we are here for you 24 hours a day, 7 days a week. Our expert technicians are local, always on standby and ready to respond to calls in the community so you never have to wonder if or when help will ever arrive.

If your home has been damaged due to a fire, you can count on us to handle every aspect of the restoration. Contact us at any time to report your damage and receive a quick response from our expert technicians.

Why You Should Choose SERVPRO of Kingston/New Paltz For Fire Damage Restoration in Kingston

11/2/2020 (Permalink)

2 women hugging each other facing the aftermath of a kitchen fire in their home. SERVPRO of Kingston/New Paltz can be the friend you didn't know you needed when it comes to property damage restoration.

Dealing with a house fire is something none of us ever plan to do, and hopefully, won’t have to. However, as part of a comprehensive fire preparedness plan, knowing what you can do in the event of a fire is key to making a speedy recovery and having the damage to your home handled efficiently and comprehensively. 

When you prepare for a fire, the first thing you should do is make sure your family has a proper evacuation plan in place and the second is to make sure you know exactly who to call if a fire causes damage to your home. Once your homeowner’s insurance company has been notified, call us immediately, day or night, and we’ll take care of the rest.

WHY SERVPRO OF KINGSTON/NEW PALTZ IS DIFFERENT THAN OTHER DAMAGE RESTORATION COMPANIES

You’ll get a live person, every time

When you call us for restoration, you won’t be hitting endless prompts or listening to hold music for long periods of time or made to leave an unanswered voicemail. We have staff waiting to take your call 24 hours a day. You can count on getting quick answers and response time regardless of what time you need to report your damage. We’ll get all the pertinent information and dispatch an emergency response team to you right away so you are not left waiting around for help. Our team of professionals will then walk you through the next steps when they meet you on site or wherever is comfortable for you.

Our Technicians Are Experts in Their Fields

Not only is it our goal to hire the best of the best, but we invest extensively in their training both initially and as an ongoing basis to keep abreast of the newest technologies and certifications. When our technicians respond to your damage call, you can be certain that you will be getting experienced and talented professionals who will be able to fully handle your fire damage with expertise and care.

You Will Receive a Customized and Comprehensive Damage Restoration Plan

We handle many types of restoration, meaning that when you have fire damage, you can count on it being fully restored. Whether the fire has caused structural issues, water damage, extinguisher dust remnants or exterior issues, you can count on us to handle it all so that your home feels how it did before the damage occurred. Our goal is restore vs. replace and we’ll help make it "Like it never even happened."

If you have damage due to a fire, you can count on us for restoration. Call us at any hour for a live person and an emergency response at (845)255-4334.

Is it Flooding or Is it Water Damage Affecting Your Port Ewen Home?

10/29/2020 (Permalink)

An image of a water droplet into a puddle next to an image of the ocean to compare size Both can cause issues in your home, but it's important to understand the differences between flooding and water damage!

There are quite a few distinct differences between the 2 water events. Here’s some helpful info so you know what your homeowner’s insurance policy will govern as to what is and isn’t covered for remediation and restoration.

*It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have. Each policy and insurance carrier are different, your local agent is a great resource for this type of information.

While the terms “water damage” and “flood damage” are terms often used easily, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help in order to begin remediations to your Ulster County home.

-What Is a Flood? A flood is a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are good that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home (a pipe leak or burst, a malfunctioning appliance or a water line problem).

-You are the only person affected (unless you live in a multi-unit building like a condo or apartment where more than one floor is affected from the source inside yours or their homes).

-The above list of flooding examples isn’t the source of the water

If any of these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

Protect Against Water and Flood Damage 

Regardless of whether the damage is from a flood or from water, you’ll want to do your best to safeguard your home against it.

Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

*Consider a sump pump in your basement if your home is prone to water intrusion. However, a generator back up might be needed in the case of power outages to keep the sump pump working.

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7, no matter the cause. We’ll help make it "Like it never even happened."

How to Arm Your Ulster County Business for Quick Recovery from Water Damage

10/21/2020 (Permalink)

An image of a black computer keyboard with dirty water pouring onto it from above Prepare your business to recover quickly from water damage!

Water damage of any variety at your place of business can happen to anyone at any time. It’s rarely convenient, never at a perfect time and always tricky to determine. Water damage can be as simple as a toilet overflow, plumbing problems or an appliance malfunction but can also be as complicated as a full-on flood, a sewage back up or stemming from fire damage. 

Making sure that your business is as resilient as possible to water damage is a vital way to anticipate, protect your investment and be sure you are prepared.

Ways to Lessen the Impact of Water Damage on a Commercial Level-

  1. Look into Purchasing Flood Insurance 

Don’t wait until it’s too late that flood insurance is not included in their commercial policy—and depending on the extent of damages, this can be devastating. The National Flood Insurance Program set up through FEMA provides coverage to businesses to help them recover, and even if you are not in a known flood plain, it might be worth considering the addition of this to your policy just in case. If that isn’t an option for your situation, talk to your insurance agent about other ways you can amp up your business coverage in the event of a water problem.

  1. Back Up All of Your Files

Digital filing or paper filing, it’s important that you have everything essential saved in a safe and accessible spot. A sudden flood or a burst pipe can wreak havoc on both paper filing systems as well as office computer equipment and that can be impossible to recover if they become fully submerged in water. Determine the best process for your business to back up its data and keep up with this regularly to make sure you have most recent copies of everything.

  1. Get Going on a Restoration Plan

One of the best things you can do is ensure that you are able to start on the restoration process quickly is to have a plan of restoration. This will be a big help in preventing mold growth and other secondary damages from occurring. Be sure you have done your research regarding commercial restoration providers in your area and call them as fast as possible after the damage to your business and get the restoration process started right away. The quicker the better in this case. Removing water, drying out the structure and mitigating other damaged areas as soon as possible will greatly decrease the chances of secondary issues that will become far more costly to handle.

If you are ever in need of commercial restoration for water damage, we are always here to help. Our certified water damage restoration teams are on standby and ready when you need us at 845-255-4334.

We’ll help make it “Like it never even happened.”

How to Evaluate Your Disaster Preparedness as a Kingston Business Owner

10/18/2020 (Permalink)

A man's hand controlling a dial with the words "stop, start" and an arrow pointing to "disaster recovery plan." Investing in disaster preparedness for your business will allow for a smoother recovery in the event of a disaster!

Planning for all potential risks for your business is a wise undertaking for an owner, especially when planning ahead for a natural disaster. For those that are not prepared, natural disasters can be extremely detrimental, causing a loss in revenue and extensive damages to the structure.

By investing in disaster preparedness, you can set yourself up for a smooth recovery following a disaster.

Identifying all potential scenarios may seem intimidating, which is why we recommend that business owners focus on three main categories—insurance coverage, evacuation planning and a restoration plan—to make sure everything is fully considered.

Your Commercial Insurance Coverage

In the aftermath of a natural disaster, many business owners are dismayed to learn that their commercial insurance does not provide as much coverage as they thought that it might. General commercial policies are often not set up to cover the extensive damage a disaster can cause, often excluding flooding and revenue losses explicitly from what is included.

Your Emergency Plan and Supply Kit

When a natural disaster is on the way, you often will not have much time for a reaction. By planning ahead, you will know exactly what to do and can do so quickly. Consider the risks that are the most likely to impact your business, such as fire or severe weather, and tailor your plans with these in mind. Planning for evacuating quickly is crucial, but do not forget to pack an emergency kit for the event that you and your staff must stay put and await assistance.

Your Plan for Restoration and Recovery

Taking measures to reduce the time that your business is closed in a disaster’s aftermath is the best way to limit the negative impacts that it has on your business. Choose your commercial restoration company ahead of time so you can call immediately following a disaster and begin the recovery process. You may also be eligible for disaster recovery assistance thanks to the Small Business Administration, so it is worth looking into that as well.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Check These Common Spots for Water Damage After Heavy Rainfall at Your Saugerties Home

10/14/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Western Dutchess County's highly trained water damage pros can fully restore your home.

Sustaining household water damage is an unfortunate event regardless of the type and can be especially disheartening and stressful when the damage itself has snuck up on you. 

Following periods of heavy rainfall, we often have homeowners call in with water damage that may have been going on for ages that they are just now noticing. Understanding how rain can cause water damage can help you be aware of where to check in order to avoid a compounding problem.

Know Where to Check for Leaks Following Heavy Rainfall

Around clogged gutters. Clearing debris from your gutters is best to do every six months as it is a great way to be proactive against water damage. Debris can trap water into your gutters, where it can work its way into your home’s roofline and cause damage over time. This is also essential for winter as ice damming from gutters can cause serious interior damage as well.

Leaks around windows and doors. A home’s exterior seals will wear down with time, which we commonly see around windows and doors. As the seals age, they become less impervious to water seeping inward and damaging the wood and structures underneath. These are common hiding spots for mold growth as well. Mold loves moisture and indoor temps, so keep it dry.

Poor drainage around the foundation. A foundation may be fairly resilient, but if the water is allowed to pool against it, damage can be caused in time. Moisture seeping into the blocks can lead to structural issues later on, but proper drainage can prevent this. Read your homeowner's insurance policy carefully, not all insurance's cover damages from ground water.

Leaks in and around the roof. Any roof has the potential for leaking, even if it is fairly new. While roof leaks can be sneaky, checking for loose or missing shingles as well as any spots of sagging can help you understand if you are at risk for developing one. If you've spotted mold growth in your attic, you've got a leak somewhere. Call a roofer right away to have the source of the leak repaired and then call us to have the mold remediated the right way.

Malfunctioning of a sump pump system. If you have a sump pump, checking up on it and doing your regular maintenance is key. While they are great tools, they can malfunction if not maintained and end up causing serious flooding themselves. A backup generator is important to have to keep the sump pump going if the power goes out

Leaks around chimneys and skylights. Just as with door and window seals, the seals around chimneys and skylights can also start to decay with time. If you have these features, check on them when you check on your roof in order to determine if they might be in danger of leaking.

If you’ve experienced water damage to your home, we are here to help. You can contact us 247 and our trained technicians will respond quickly and begin your restoration.

Does Your Staff Know What To Do In An Emergency At Your New Paltz Business?

10/7/2020 (Permalink)

An image of an Ipad and an Iphone with the SERVPRO Emergency Ready App displayed on each Get emergency help for your business in the palm of your hand!

Emergencies that affect local businesses can vary in extremes from storms, flooding, fires, technical issues, winter extremes to health hazards and structural issues. The very definition of emergency is “a serious, unexpected, and often dangerous situation requiring immediate action.”

As a business owner, you know who to call and where things are in case of a crisis, but do your employees? Let SERVPRO of Kingston/New Paltz help with an Emergency Ready Profile (ERP).

We know how important it is to be ready for whatever happens, that’s been a cornerstone of our company for over 28 years, that's why we are working with local businesses to develop an easy tool with all vital building information, contacts, access locations and photos. This valuable information is free to all businesses and can be completed as both a mobile app for on the go and a convenient binder to keep at your company location.

What is it?

A snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations and descriptions (water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols (locations, exits, management notification, processes)

Why do it?

  • It’s FREE! We do the work for you!
  • Concise and comprehensive tool that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7

We have completed over 700 Emergency Ready Profiles for other local businesses in the Hudson Valley area. Let us help you be prepared; you never know when disaster may strike! 

Call our office today at (845)255-4334 for more information and to schedule your onsite profile!

The Clear Solution to Keeping Your Ulster County Business Open

10/6/2020 (Permalink)

An image of a woman with cup of coffee inside a cafe with the words 'Peace of Mind' and the Certified: SERVPRO Cleaned logo Let our professionals help keep your Ulster County business clean, sanitized and Certified: SERVPRO Cleaned!

SERVPRO of Kingston/New Paltz's defensive cleaning program gives your business a clear path forward by providing your staff, customers and clients ongoing safety and confidence.

Since businesses have reopened in areas like New Paltz, Kingston, Saugerties, Kerhonkson, Rosendale and Highland, the expectations of visitors, customers, clients and employees who come into our establishments have changed and staying safe and well is the top concern.

The facts are simple: 89% of consumers are concerned about returning to brick and mortar businesses and 40% cite cleanliness as a top concern.*

SERVPRO has developed a program to help keep your business at the new higher standard of clean that is now expected. This pandemic has redefined what it means to be clean and we’ve created a strategy no matter what type or size of business you may have.

Introducing: Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program that we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes far beyond what your staff or janitorial services can do.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher quality cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on over 25 years of LOCAL experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, our professionals are trained and experienced in bio-hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

Multiple products in our SERVPRO product line carry the EPA-approved emerging pathogens claims. Taking the utmost care while applying disinfectants, we will ensure you and your business are set up to inspire consumer confidence as our communities continue to reopen.

3 C’s – Consult, Clean, and Certify

As a business owner, these are the times of high stakes. You want to partner with a trusted company who has developed an industry leading, proprietary training program, cleaning solutions, and proven remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a customized program to meet your needs. This protocol will be developed based on your business type, size of space, amount of high frequency touch-areas, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products and always adhering to protocols set forth by the CDC. Our employees have years of experience and certifications and go well beyond the scope of work that a regular janitorial staff can do. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.

 **In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your property has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. Additionally, we will maintain the day, month, and year to that proprietary stamp of clean. Your clients, customers and staff will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this high standard. They are looking for safety and confidence that they are entering a clean environment in your local business.

Whether you’re interested in preventative cleaning measures or dealing with a confirmed exposure, we’re here to help, 24 hours a day, seven days a week – even after we’ve adjusted to the new normal in the communities and neighborhoods, we call home.

Call SERVPRO today at (845)255-4334 and let us help you with a higher standard of clean.

* THE HARRIS POLL CONDUCTED ONLINE ON BEHALF OF FAST, BETWEEN APRIL 28 AND APRIL 30, 2020. ABOUT 2,048 U.S. ADULTS AGED 18 OR OLDER PARTICIPATED.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a Certified: SERVPRO Cleaned experience.

Each SERVPRO franchise is independently owned and operated.

Surprising Ways That Moisture Damage Can Occur in Your Kerhonkson Home | SERVPRO® of Kingston/New Paltz

10/6/2020 (Permalink)

A large hole in the kitchen ceiling showing exposed framing and ripped sheetrock stemming from water damage above it. There are plenty of ways for water damage to surprise you but being diligent and aware will go a long way in the end!

Generally, when we discuss moisture damage to homes, we are talking about damage from incidents such as flooding or burst plumbing pipes—but it is important to remember that moisture damage can occur in a variety of ways. Just because you do not have a major water damage event such as these does not mean you are immune, and it is important to stay vigilant against moisture working its way into places it should not be.

Fortunately, knowing what to look for can go a long way and help in avoiding secondary issues. If you’re watching out for water damage and catching it early on, it’s key to a smooth and simple restoration process. 

Places to Watch for Water Damage in Your Home

-Around Doors and Windows

While your home may appear to be impervious to the weather, if your seals around the windows and doors leading to your exterior are even slightly damaged, water can begin to work its way in. This will often be evident by discoloration or peeling paint around the frame, which will often get worse when it rains. These exterior seals should be caulked regularly to seal any gaps and keep out any moisture for good.

-Under Any Appliances

Washing machines and dishwashers don’t get moved often, but they are also often sources of leaks in the home. It is important to check under and behind these appliances (as well as any others that utilize water) frequently in order to catch any leaks early on instead of letting them get worse with time.

-In the Ceiling Under Bathrooms

If you have bathrooms on multiple floors of your home, it is important that you are aware of which part of your ceiling is directly under them so you can watch for any leaks to develop. While these leaks are notoriously hard to catch, watching for them carefully can help you be aware of them early on. Look for any sagging, spots or chipped paint directly under where the shower, toilet and sink are located, in case any of the pipes within the walls are leaking.

If you discover water damage or leaking in your home, we are here to help you. You can get in touch with us at any hour to get the restoration process started or learn more. Contact us today!

What To Expect From Water Damage Restoration If It Happens at Your Rosendale Home

10/5/2020 (Permalink)

A photo of a radiator inside a home with a large puddle of water underneath it and debris strewn around. Don't handle a water damage hassle yourself, call the experts at SERVPRO of Kingston/New Paltz!

No one expects to have to deal with water damage, so it is unsurprising that so many are shocked once it happens to them. But when looking at the numbers, you’ll find that water damage is surprisingly common—14,000 people experience a water damage emergency each day.  

Because there are some health hazards associated with water damage as well as structural or secondary damages, it is important that your property is restored quickly and correctly by certified experts to prevent further complications.

The Steps of Water Damage Restoration

Following water damage, you want to know what to expect from the restoration company that will be entering your home or business. Here are the steps of our water damage restoration process:

  1. Emergency Contact
    When you make the initial call to our live 24/7 Emergency Line, you will be greeted by a representative who is eager to help. They will ask you questions regarding the details of the water damage in order to help our technicians know what to expect when they are dispatched.
  2. Water Damage Inspection
    Our experienced technicians will come on-site to assess the water damage to better understand the extent of damage and the full scope of areas that have been impacted. This allows them to better plan a remediation strategy to facilitate the proper restoration methods.
  3. Removal and Extraction of Moisture
    To prevent further damage and discourage mold growth, our teams will begin extracting moisture as soon as possible following the inspection. Because mold growth can occur as quickly as 24 hours after water exposure, acting fast is essential for this step.
  1. Dehumidifying and Drying
    The pumps and vacuums will remove the largest amount of water, and then our technicians will move in with more specialized equipment to remove the remaining water from the structures of your property via fans and dehumidifiers.
  2. Thorough Cleaning
    Depending on where the water damage occurred, it is quite common to have personal items and furniture impacted as well. Our technicians will be able to assess what can be restored and utilize scientific cleaning techniques for these items. Using special fogging equipment and antimicrobial treatments, they will also remove odors and treat items to prevent mold growth.
  3. Restoration
    Restoration of your property to its pre-damaged condition is the final step. Whether this means major reconstruction or minor wall patching, we are able to help you from start to finish.

If you have experienced water damage, we are always here to help! Contact our 24/7 Emergency Line to learn more about our restoration process and get your water damage fixed today.

Winter Weather Will Be Knocking on Your Saugerties Business’s Door Before You Know It, Are You Ready?

10/5/2020 (Permalink)

A photo of a commercial plowing vehicle driving through a business parking lot on a snowy day Make sure your Ulster County business is winter-weather ready!

If you own or operate a business in Ulster County, you’ve probably learned to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another, layers of ice that never seem to melt, deep freezes lasting for weeks on end and rock salt and puddles inside your business that you can never seem to get rid of. 

Protecting and preparing your business for the winter is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter:

-Check your property for downed tree limbs and branches. Any type of debris that been tossed around, signs or decorations that have become unsecured can be potentially dangerous when winds hit. Weather such as wind, rain, ice and snow can cause all sorts of things to become projectiles which could cause damage to the property and possibly a person.

-Examine the property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards like lifted concrete, potholes and cracks and make the needed repairs quickly to keep those areas free and clear (this is a good idea all year long). Adding any snow or ice to those already tricky conditions can lead to far worse and liabilities you can try to avoid.

-Inspect all handrails, doorways and frames, stairwells and entry ways to address and correct potential slippery or dangerous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Have this area inspected and cleaned several times a day in the snowy/icy months to avoid rock salt accumulation and hazardous puddles. Make sure any potential leak areas have the water diverted away from foot traffic spots.

-Consult a roofer for an inspection, accumulation of ice, water and snow can make for big water damage problems. You’ll want to look for leaks, tears, missing shingles or holes. Don’t forget about gutters, downspouts and roof drains, keep them free and clear of debris as well. Water damage from the roof can make for a large interruption to service if you have multiple floors of water issues.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Kingston/New Paltz about starting a FREE Emergency Ready Profile for your business. All the vital information about your business in case of an emergency, right at your fingertips. Call us today at 845-255-4334.

If you end up dealing with any kind of damage to your business, call our experienced professionals 24/7 and we’ll get you back to preloss condition efficiently and effectively!

Check your Highland Home Regularly for Water Damage

10/2/2020 (Permalink)

A photo of ankle deep water in a carpeted basement with toys floating in it. Check your home regularly as part of your regular maintenance so you don't end up with a water damage disaster!

It is so important to take proper care of your home in order to preserve its longevity, especially when it comes to preventing water damage from compounding. Water damage can cause unsightly cosmetic issues, but it can also lead to serious structural damage throughout the home.

Doing your own water damage checks is a great way to catch any damage early on so you can get a professional team out to remedy it. This will lessen the damages caused and the overall cost associated with restoration, too.

Doing a Water Damage Check in Your Home

Inspect your walls and ceilings. Drywall panels are designed to hide all the “bones” of a house from view, but they can also hide water damage that could damage the structural integrity of the house, too. Check for signs of peeling paint, bubbles on the surface or soft, swollen spots, as this might be a sign that water damage is under the surface.

Don’t forget to look down. When your home’s floor is laid, it will be put on top of a subfloor to support it structurally over the years. However, the subfloor can absorb moisture if there is a leak, swelling and causing issues with the cosmetic floor above. If you notice that your floors are uneven or pulling away from the walls in spots, that might be indicative of water damage.

Inspect your roof. If your roof is in good shape, it is equipped to do its job of keeping water damage out well. However, if there are loose shingles, raised spots of flashing or other wear and tear, water can quickly begin to work its way in. By going outside with a pair of binoculars, you can do an inspection from the ground to alert you to any potential issues.

Pay close attention to the basement. It was once a given that basements would be musty, but now, we know how detrimental this can be to your home. If you notice signs of water damage, such as indicators of water on the walls or floor or a general musty odor, it is advised to get it taken care of quickly.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Kingston Commercial Restoration Services after a disaster- like no one else can- SERVPRO of Kingston/New Paltz

10/1/2020 (Permalink)

An image of a flooded warehouse with boxes and contents sitting in puddles of water. When disaster strikes your business, trust the leaders the commercial damage restoration. Call SERVPRO of Kingston/New Paltz 24/7!

SERVPRO of Kingston/New Paltz has been locally owned and operated since 1992 with all areas of property restoration and remediation being the cornerstone of our business.

Our certified restoration professionals have years of experience with properties of every type and unique spaces are our specialty. We are an IICRC certified firm with an A+ rating from the BBB (Better Business Bureau).

From fire and smoke damage to water, sewage or biohazard problems and full reconstruction, we can handle whatever damage you’re dealing with. We understand that every single day counts, we’ll respond quickly and work with you, your staff and your insurance company quickly and efficiently from startup to restoration completion to get your business back to preloss condition.

Apartment buildings, warehouses, small specialty shops and large chain stores, our teams have the expertise as well as state-of-the art technology and equipment to handle it. No two damages are the same, so we’ll create a customized strategy to success. Whether it be a small affected area or a large portion of the building, our experts will get you back up and running, “Like it never even happened.”

We’re staffed with a live person 24/7 for all emergencies, no matter the day or holiday.

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified.

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Does That Musty Smell Keep Coming Back In Your Saugerties Home?

10/1/2020 (Permalink)

Green, black and white fuzzy mold growth on a white interior wall. Mold can be a tricky tenant to evict from your home! SERVPRO of Kingston/New Paltz is always here to help!

Every time you walk in your kitchen, you get a whiff of that telltale musty, damp, organic smell of mold but you just can’t seem to find where it’s coming from. Maybe the pipe under the sink has a slow leak, maybe the refrigerator water line isn’t connected properly. There could even be a leak in the ceiling above from the bathroom. But how do you even begin to find it?

First things first, mold needs consistent moisture to start forming, so every attempt should be made to find the source of the leak or where the water could be coming from. Get a plumbing professional or other service pro as soon as possible to fix the problem as soon as you can. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is much harder to treat and can cause secondary damages to the structure of the home.

Additionally, and equally as important, call your insurance agent or company to see what your policy might cover for the repair and remediations.

When it comes to insurance coverage for mold remediation, there are all kinds of terms and restrictions and everyone’s situation is different. Ask your agent about your specific problem. The more info you have, the more you’re prepared for the next steps.

It’s important to have the remediation done by certified, trained experts to ensure its remediated properly. There’s a common misconception that bleach will kill mold, but that is false. While bleach might be able to address some growth on the surface, it can’t get to the bigger problem inside. There are plenty of products in the stores claiming to eliminate mold, but very few can actually do the trick.

We are experts in the mold removal industry. Every technician is highly trained and certified in mold remediation, utilizing the most advanced technology and specific treatments for your situation. No two microbial growth problems are the same and we see cases of mold throughout every season in Ulster County, it’s not just an issue in the spring or summer temperatures.

We understand the stressful nature of mold and we’re here to help ease that. SERVPRO of Kingston/New Paltz offers free estimates conducted by our professionals that will help guide you to getting the problem solved the right way with the right results.

Fire Safety Tips Just in Time for Fall in Ulster County

10/1/2020 (Permalink)

An image showing the rafters of a basement ceiling burned, charred and scorched. Be in the know about fire safety tips no matter the season!

As summer has drawn to a close and we begin preparing our Kingston, Rosendale, New Paltz, Highland and Saugerties homes and our outdoor spaces for fall, it is important that we consider how to update our fire safety efforts to complement the season. Many fire safety tips will be the same as the ones you should be cognizant of throughout the year, but as the weather turns chilly, there are new considerations as well.

Statistically, fires tend to happen more when the weather turns cooler, often due to the use of heating appliances and an uptick in candles.

Fortunately, there are plenty of tips to help you stay safe from these risks.

Fall Fire Safety Tips for Your Household

-Stay Safe With Space Heaters

When it turns chilly, many of us will reach for the space heaters before turning our central system on. While space heaters can be used safely, they are a leading cause of household fires because of how often they are used improperly. Be sure to keep a three-foot buffer around heaters that is free of flammable objects, and always unplug them if you are not in the room.

-Practice Good Candle Habits

Candles smell great and are super cozy, but they can also be dangerous. As nice as candles are, they do still contain an open flame—they always present a level of risk. Never leave candles unattended when lit and to extinguish them before leaving the room. Also be certain that there are no flammable items near a candle that could potentially catch fire if the flame burns too high (decor, papers, clothing, drapery).

-Keep Your Fireplace Functional

If you have a fireplace, make sure you get it inspected before ever lighting a fire in it. There are many issues that can develop with chimneys that can cause smoke or fire hazards inside the home. Always use a fireplace grate to avoid any accidents and never leave a fire burning unattended.

If you have had damage in your home or business due to a fire, we are here to help you. You can get in touch with us at any hour so our fire restoration technicians can take care of your fire damage.

Contact us today.

Why You Shouldn’t Try to Clean Smoke and Soot Yourself at Your Kingston Home

9/25/2020 (Permalink)

An interior room with almost black walls after being heavily covered by smoke and soot. Don't try to clean fire damage yourself, call the experts at SERVPRO of Kingston/New Paltz!

Smoke and soot are very invasive and will get into various cavities within your home, ones you never thought of and can cause hidden damage and odor. For example, if you had a fire in your kitchen, the linens on your bed on the other side of the house were probably affected as well. The closed closet doors in the hallway can’t stop smoke and soot from getting in either.

Smoke Facts:

-Hot smoke migrates to cooler areas and upper levels of a structure.

-Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

-The type of smoke greatly affects the restoration process.


Different Types of Smoke and Soot:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kingston/New Paltz will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.


Wet Smoke – Plastic and Rubber: Low heat, oxygen starved, smoldering types of fires. Usually a pungent odor and are sticky and smeary. This produces smoke webs that are more difficult to clean. 

Dry Smoke – Paper and Wood: Oxygen-rich, fast burning, high temperatures, heat rises therefore smoke rises. Occurs with natural materials, the odor is less intense than wet smoke.

Protein Fire Residue – Produced by evaporation of material rather than from a fire. Virtually invisible, discolors paints and varnishes, extreme pungent odor, clings to all surfaces, requires extensive cleaning to achieve deodorization and remove residues.

Fuel Oil Soot: Occurs from furnace or oil burner puff back or misfire due to a cracked heat exchanger or internal combustion in the heating system.. Attaches to every surface and the odor varies from very light to very heavy.


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. The fire remediation teams from SERVPRO of Kingston/New Paltz have the experience, the knowledge and the right equipment to restore your fire and smoke damaged property efficiently and effectively. We’ve been locally owned and operated for over 28 years and pride ourselves on being able to make it “Like it never even happened.”

Call us 24/7, our emergency response teams are always here to help.

There’s Water Damage in My Rosendale Home, Where Do I Start?

9/23/2020 (Permalink)

Crumpled, collapsed and broken up ceiling tiles having fallen from the weight of the water damage above it Don't let water damage get away from you! If you have water damages, call us immediately to get remediation started!

Finding water pooling in your basement, on the bathroom or kitchen floor or anywhere else it’s not supposed to be can lead to stress and confusion as to how to get the problem repaired and restored properly. Here are a few of our most frequently asked questions for handling water damage:

What do I do first? When it comes to water damage, the cause of the problem must be repaired first. Call a plumber or a service professional to get the problem repaired right away. The longer you wait, the worse the damage will become.

**We highly recommend you file a claim with your insurance company. Water damages can sometimes be costlier than anticipated and there are a lot of variables that make each one different. Insurance can be the best route to go in this case.

Then, call SERVPRO of Kingston/New Paltz no matter the size of the disaster and no matter what time of day. Our highly experienced professionals will gather all needed information and schedule an estimator to meet you to assess the damage and formulate a custom plan of remediation.

This sounds expensive, how much? Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In some cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the best course of action depending on your specific situation.

What about my damaged things? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable, clean and dry them and return them to you promptly. We specialize in unique situations and have over 28 years’ experience in contents cleaning.

I’m worried about mold; how do I stop it?  Having the repairs done quickly and drying out all affected areas with the proper equipment and protocols helps deter the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we’ll use anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long does this whole process take? This depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step and answer any questions you have along the way. We pride ourselves in using effective methods and our goal is to get you back to preloss condition as quickly and effectively as possible. We understand how stressful this type of situation is and we’re eager to help get your life back to normal.

Water damage never happens when it’s convenient. Whether it’s 2am or you’re at the office, our live staff is ready to assist 24/7. SERVPRO of Kingston/New Paltz is always here to help at (845)255-4334.

Easy Ways to Help Stop the Spread of Mold in Your Highland Home | SERVPRO® of Kingston/New Paltz

9/21/2020 (Permalink)

White microbial growth on the rafters inside an attic of a home Follow these easy steps to help deter mold growth in your home.

While mold is crucial to outdoor ecosystems and composting efforts, having mold growing in your Highland home is not beneficial at all. Because of the health effects associated with mold exposure and the long-term damage it can cause to structures, leaving mold untreated can cause extreme and pricey problems in the near future. 

So how do you handle mold? Understanding the nature of microbial growth, deterring its spread with proven methods and knowing when it is time to call the experts will help keep your home mold-free.

How Does Mold Spread Through the Home?

Mold spores are found in almost every natural environment, both indoors and out, all throughout the year. As airborne spores, they float around and search for the perfect place to land and multiply. Could be on clothing, shoes, pets or anything brought in from outside.

Mold spores commonly travel through air ducts to areas of the home that have high moisture or humidity. By preventing mold from locating an ideal environment, one can generally stop the problem before it has a chance to begin.

Ways to Prevent Mold from Growing

Mold spores are always present, therefore there is no way to completely remove it from the environment. However, using methods to be proactive about preventing mold spores from spreading can help you stop it before growth begins:

1. Low Humidity Levels: Mold is moisture’s biggest fan, so keeping the overall moisture levels in the home down is the best start. Dehumidifiers keep indoor humidity low, especially in areas such as bathrooms and basements.

2. Get That Leak Fixed ASAP: If water is entering your home, either through the roof or seepage into the foundation, make necessary repairs to stop leaks and making landscaping updates to get water routed away from your home.

*If you discover a plumbing or appliance leak, call a plumber right away. Getting the source of the water fixed is crucial to inhibiting mold.*

3. Use exhaust fans. In the bathroom and        kitchen, exhaust fans are a great tool to              move steam out of the room and consider          opening windows when washing dishes or            showering to increase circulation of dry air          to replace saturated air.

4. Always call the pros. When you find            mold or smell something “off”, it is essential        to get it promptly and professionally                    addressed to stop it from growing or                  spreading to other areas of the house                  through the air or HVAC system. 

If left untreated, mold can lead to health issues. By reducing moisture and getting professional help when necessary, you can discourage mold from growing in the first place and keep the problem from getting out of hand if it does.

If you have mold growth in your home, it is important to get it addressed right away! SERVPRO of Kingston/New Paltz’s experts are fully certified in mold remediation, we can stop the problem from spreading. Call us for a free evaluation and estimate at (845)255-4334.

Why SERVPRO of Kingston/New Paltz is the Preferred Water Damage Restoration Company in Ulster County

9/14/2020 (Permalink)

A photo taken at night of 3 SERVPRO vehicles parked in front of a commercial property handling water damage on the top floor. Day or night, SERVPRO of Kingston/New Paltz will remediate any water damage!

No matter what type of business you operate, SERVPRO of Kingston/New Paltz is always ready to help! Locally owned and operated since 1992, our professionals are trained and certified to restore your unique property quickly and effectively so you can get back to business faster.

Our experts have extensive experience at restoring commercial properties to preloss condition in efficient manner utilizing the latest equipment and technology. We understand how vital it is to get your business back up and running as soon as possible, so you can count on us to have live staff and restoration technicians available around the clock to help cleanup and restore any kind of water damage.

Our teams of professional restoration and remediation technicians are extensively and continuously trained and certified by the IICRC to handle the remediation of all damages as well as the reconstruction afterwards, no matter the type and no matter the time.  All of our staff is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints or utilizing your insurance protocols.

Being centrally located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get your Kingston, New Paltz, Highland or Saugerties property back in business!

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your Ulster County business or commercial property experience fire, water, sewage or any kind of storm damage, we’re here to help. Keep our number in your phone, (845)255-4334.

How To Be Storm Safe At Your New Paltz Home

9/9/2020 (Permalink)

A bolt of lightning striking behind a home Being storm safe and prepared can help deter some serious storm damage at your home!

We’re all used to thunderstorms in Ulster County, but we don’t often think that they can also be dangerous or deadly. Just because they happen frequently does not mean they shouldn’t be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right. However, through practicing storm safety, you can evade many of the issues that could arise due to storms.

Storm Safety for Every Element of Your Home

-Outside of your home-

Storms can lead to serious household damage that can be stressful to deal with. To help prevent this damage from occurring, you can take several steps:

  • Inspect your roof regularly for missing or loose shingles. Take a look in the attic for any wet or damp spots (or even mold growth).
  • Clean out your gutters at least twice per year. Debris and leaves can clog up the downspouts and cause water intrusion.
  • Bring in or secure patio furniture, potted plants and any other objects that could become projectiles in high winds. This includes pool furniture, outside toys, trampolines, pet supplies and garbage cans. We’ve all seen garbage cans flying down the sidewalks and roads from time to time.
  • Consider installing a lightning protection system for your home.
  • Trim trees near your home regularly to reduce the chances of dead limbs falling on your home. If you notice any near power lines, notify your electric provider immediately so they can deal with them quickly. Don’t try to trim any branches near power lines or transformers.

-Inside your home-

If severe weather is on the way, the best thing you can do is stay put where you are or stay safe at home—and having a plan in place can help you make that happen:

  • Keep a weather radio, flashlights and batteries and spare car chargers or cell phone battery chargers as part of your emergency preparedness kit.
  • Designate a safe area of your home for your family to shelter from the storm—it should be an interior room without any windows. Make sure all family members know the plan and location and that your pets can be with you indoors too.
  • Use surge protectors on every outlet in case of lightning strikes.

-When you are away from home-

If you will be going out of town for more than a day, it’s wise to make sure your home is still protected from a storm that might come through while you are away.

  • Unplug all appliances and electronics in case of lightning strikes.
  • Secure all outdoor furniture and possible projectile objects before you go away just in case. Think along the lines that pretty much anything outside can be a dangerous projectile.
  • Be sure a trusted neighbor or family member knows you are going out of town so they can contact you if any issues arise. This is also helpful when it comes to home invasions that can occur when there’s less security.

If your home sustains any kind of storm damage, we’re here to help 24/7. Contact us today, we’ll be with you step by step, work with your insurance company help get you back to preloss condition quickly and effectively.

High Winds Can Cause Severe Damage to Your Saugerties Home or Business

9/8/2020 (Permalink)

A fully grown tree leaning against the roof of a home, having fallen due to high winds. Getting your property prepared for high winds can make a huge difference when it comes to storm damage!

There are many things that can be dangerous regarding severe weather events in Ulster County.

The average severe thunderstorm can contain heavy rains, hail, lightning and high winds—any one of which can be scary, disorienting and cause serious damage to a home or business.

While there is nothing anyone can do in order to stop severe weather from occurring, we have always encouraged a preparedness mindset. No one can accurately predict what manner of damage a storm will do, but understanding its threats (such as high winds) and knowing how to prepare for them can make all the difference in your overall safety.

The Dangers of High Winds During Severe Weather-

High winds are defined as sustained winds at 40 miles per hour or more, which can be extremely intense. Here are some of the issues that high winds can present and how you can protect against them:

Objects Can Become Projectiles

Depending on the strength of the wind, almost any unsecured object outside can become a projectile. Think about outdoor toys, plant containers, pool and patio furniture, grills and firewood can all be picked up and moved considerable distances, which poses a risk for any home or property in the object’s path, whether yours or your neighbors. Bring in any small, loose items before a large storm, and secure any larger outdoor objects with weights or tie downs so they do not get picked up.

Downed Trees and Power Lines

High Winds can easily blow over trees, power lines and pull down transformer boxes if the force is correctly applied, all which can be extremely scary. While there is not much you can do regarding power poles on your street, trimming back any overgrown trees and have any weakened or dead ones removed so they are less of a liability. Downed trees that are pulling on power lines can quickly pull the electrical boxes right off your house as well (if you have one directly connected). The local electric provider is responsible for this trimming but certainly call Central Hudson if you notice a potential problem.

Secure EVERY Door and Window

Making sure all doors and windows are closed and latched is something that can be easily forgotten, but is so important. Broken glass is extremely hazardous, and if a window or a door is not properly sealed, water damage can become a secondary hazard after the storm passes.

If you have damage to your property from severe weather, you can always count on us. We are here for you 24/7 to respond quickly to your damage claims. Contact us no matter where and when.

What Does Mold Remediation Mean for my Kingston Home?

9/8/2020 (Permalink)

Black-green mold spores growing underneath a bathroom sink When you spot mold growth, call in the certified experts at SERVPRO to remediate it effectively and properly.

Is there a difference between mold removal and mold remediation?

Since microscopic mold (or microbial) spores exist organically almost everywhere, both indoors and outdoors, removing all mold from a home or business is NOT possible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold, but this is completely false. We at SERVPRO understand mold behavior and mold growth and we have the training and expertise to remediate the mold in your home or business.

When water intrudes into your property, like a leaking pipe, flooding or appliance malfunction, mold growth can start in as little as 48 hours. Consider the following facts:

  • Mold is present almost everywhere, indoors and outdoors. It occurs naturally so there is no way to eradicate it completely.
  • Mold spores are microscopic, floating along in the air, and can enter your home through windows, doors, or AC/heating systems or even hitch a ride on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies, when left untreated, may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be fixed. Otherwise, the mold will return.
  • Mold often produces a strong, musty odor that can smell damp, earthy or dirty. The odor will only go away when the mold is remediated.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. A humidifier in a basement, a fan in the bathroom, well-sealed basements and pipes are great ways to reduce indoor moisture levels.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Once you’ve had the cause of the moisture repaired, call SERVPRO of Kingston/New Paltz, our protocol will be customized to your property’s specific need including:

  1. Inspection and Mold Damage Assessment
  2. Mold containment and/or encapsulation
  3. Air filtration systems
  4. Removing mold and mold-infested materials
  5. Cleaning of contents and belongings

In some cases, we’ll have a different course of recommendations and procedures. No matter the damage, we’ll get your property back to normal quickly and efficiently. SERVPRO of Kingston/New Paltz is locally owned and operated— we live and work here too and are proud to be part of this community.

We understand you’ll have questions, we’ve got the answers and we’re here to help 24/7 at (845)255-4334.

Let the CERTIFIED professionals at SERVPRO of Kingston/New Paltz remediate the mold in your home or office!

Easy Kitchen Fire Safety Tips for your Kingston Home

8/19/2020 (Permalink)

A dish towel on fire laying on an open flame next to a pot on a stove Cooking fire safety tips can help prevent a major disaster from happening in your kitchen and your home!

Fact- Cooking fires are the leading cause of household fires every year. An astonishing 48% of home fires were a result of cooking!

Preparing meals is something most of us do in our Ulster County homes for virtually every meal, but being so used to it can lead to relaxed safety measures that can put you and your family in danger.

The good news is that when it comes to fires in the kitchen, many can be prevented. If you practice a bit of safety every time you cook, you can significantly reduce your chances of experiencing a kitchen fire. Accidents happen, but some helpful tips can really go a long way for kitchen safety.

Important safety tips to get you started:

-Stay alert and attentive. Unattended cooking can be extremely dangerous, as equipment can catch fire and quickly turn to a disaster if no one is in the room to catch it early. Always stay in the kitchen while the stove, oven or other appliance is on, and it’s highly recommended to completely avoid cooking if you are sleepy or have consumed alcohol.

-Keep items away from stove tops and ovens. While potholders, wooden cooking utensils and dish towels are an integral part of being in the kitchen, they are also quite flammable. Keep these things at a good distance from the stove top to avoid having them accidentally catch fire.

-Create a safety buffer around your stove. This should be a 3-feet area around you and your stove that stays free of children and pets in order to prevent burns and spills that could become injuries and fires.

-Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, having one handy can prevent a small accident from turning into a major disaster.

Make sure your fire extinguisher is classified to extinguish grease fires, as these are quite common in the kitchen and should never be doused with water.

If you experience a grease or kitchen fire in your home, don’t hesitate to reach out to us immediately. As the experts in fire damage restoration in the Ulster County area, we’ll help make it "Like it never even happened."

Choose the Right Restoration Company for your Storm Damage in New Paltz

8/10/2020 (Permalink)

A huge tree fallen over and laying on a home from a storm Hiring the right restoration company for storm damage can make all the difference and take the stress off your shoulders!

When severe weather, like Tropical Storms, move through an area, finding that your New Paltz home or Saugerties business has suffered damage, can be stressful. With the severity and cost of storm damage recovery on the rise, it is natural to feel overwhelmed. However, there are steps everyone can take now to be prepared and help make the repairs less overwhelming in case this does occur.

The most important thing you can do is choose a respectable, long-standing and local restoration company. The company you work with will provide you with valuable peace of mind and allow you to worry less about the process from start to finish. Choosing the right restoration company makes all the difference.

Choosing the Right Restoration Company for Your Specific Needs

Choose based on their reputation. If you have storm damage, you will likely be inundated by calls and flyers at your home from companies offering restoration services—but many of these may be totally fake. To avoid falling victim to a restoration scam, check up on the company’s restoration website and reviews to make sure they are both locally and nationally respected.

Choose based on their commitment to service. When many people experience flooding or storm damage all at once, there are many companies that fall behind on their restoration workload simply due to lack of resources. We have the national SERVPRO® network behind us—this means we can always rely on our partners for backup and extra resources, helping us to guarantee exceptional service regardless of the extent of the damage.

Choose based on their availability. Storm damage tends to happen at the worst possible time, but your restoration company should never make you feel like it is a burden you have called. With our 247 emergency phone line staffed by live team members, you can call us any time you need to. Even if it’s 2am on a Wednesday, or a weekend or holiday, we will spring into action and formulate your damage response strategy right away.

If you suffer any kid of storm damage to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips to Avoid Electrical Fires in Ulster County Businesses

8/6/2020 (Permalink)

A power strip loaded up dangerously with too many electronics plugged in to it This is a huge fire hazard that most business owners don't think about. Use safe electrical practices in your business.

Most business owners in Kingston, Highland, Saugerties and New Paltz are likely familiar with the fire codes in order to make sure their business is as safe as possible. However, outside of fire codes, there are still necessary fire safety steps to take. 

If your building contains an office where many electronics are in use, educating everyone on electrical safety is a great fire prevention strategy.

Electrical Fire Safety in the Workplace

As a business owner, it’s imperative to do your part for fire safety and educating your employees so they can do the same- go hand in hand. Have your property regularly inspected by a licensed electrician and keep an eye out for areas that could use the installation of additional outlets, so you are not relying too heavily on power strips or extension cords in their place.

Additionally, the majority of electrical fire safety tips involve cord management and the safe usage of electronic devices. Here are some tips you can share with your employees to make sure they are practicing electrical safety throughout their day-to-day tasks:

  • Do not overload outlets or power strips with several electronics at one time.
  • Do NOT plug a power strip into another power strip.
  • Place all power strips in areas that are well-ventilated, in order to disperse heat.
  • Never tie knots in electrical cords.
  • Cables should never be placed under carpets or rugs in the workplace.
  • Make sure that grounded cords are not used with ungrounded outlets.
  • If a cord or cable is frayed, don’t use it
  • Always unplug cords by the plug instead of tugging the cable.
  • Don’t try to handle plugs and cables with wet hands.
  • If you see smoke or smell burning, stop using the electronic immediately, get your manager immediately, this could become a fire.
  • Alert your supervisor to any outlets that have loose-fitting plugs.
  • Extension cords are not a long-term solution. Have an electrician install another outlet if needed.

 If your business is dealing with any kind fire/smoke damage, SERVPRO of Kingston/New Paltz is here to help 24 hours a day, 7 days a week, we are only a phone call away. Contact us at any hour to receive a rapid response to your restoration needs.

Do You Have A Disaster Plan in Place for Your Ulster County Business? Here’s Why You Should-

8/4/2020 (Permalink)

A booklet on a desk with the title "Business Continuity Plan" surrounded by a cell phone and office desk accessories You can't prepare your business too much in the event of a disaster, the more you do, the better off you'll be!

With a disaster plan in place for your business in Ulster County, it will help increase your chances of reopening quickly after an emergency- if you’re able to re-open at all.

Putting a plan in place that covers your emergency protocols from beginning to end will allow you to better prepare for any situation and make sure your business can survive even the worst of situations.

While every disaster is different, having general protocols in place you can better prepare for anything that could occur.

What to Consider When Setting Up an Emergency Plan for Your Business

-PREVENTION FIRST. While certain things like natural disasters will be out of your control, there are emergency scenarios you can prevent to some extent, including fires and some types of water damage issues. Be sure your business is up to code, conduct regular evacuation drills and have frequent seminars with your employees about workplace fire safety procedures.

-Double check and check again that your insurance is where it needs to be. Commercial insurance will often fall short in situations of emergency, which is why many business owners might want to consider purchasing coverage for specific scenarios such as flooding or an interruption in income. If there’s a sump pump in the basement, make sure you have the most up to date information regarding insurance for sump pumps.

-Keep your records safe. If your records are destroyed in a disaster, your recovery might become much more difficult than it needs to be. Protect your records by creating digital backups or storing physical papers in a secondary location so that way you do not lose everything if your business is damaged. In the event they are water damaged, SERVPRO has document drying options that can be considered.

-Keep your contact information up to date and secure. Being able to contact your employees, vendors, insurance company, tenants or landlord and other parties vital to your daily operations after a disaster is critical. Be certain you have everyone’s contact info, that it is accurate and that it is stored in a safe place. This way you and other employees can get in touch with everyone easily in case of a disaster scenario.

If your business has been impacted by a disaster or emergency, you can count on us to help. Our team of restoration experts has extensive experience with commercial properties, and we can help you at any hour.

Contact us today for a guaranteed quick response, we're always here to help.

Fire Safety Hazards When Grilling at Your Home in Saugerties!

7/29/2020 (Permalink)

Hot dogs and hamburgers cooking on a grill with an active flame around them. If you suffer any kind of fire damage to your property from grilling, call SERVPRO right away so we can help!

Nothing says “summer” like a barbecue! Beautiful weather in Ulster County, great tasting food and less mess in the kitchen, but it is important to note that with fires as a concern, precautions must be taken. Having an understanding of grilling safety can help avoid a disaster in injuries and fire damage to your home.

Grill fires are all too common, occurring over 5,700 times annually according to the National Fire Protection Association. There are a number of ways to help prevent a grill fire:

-Stop Grill Fires From Starting With These Tips-

  1. Create a safe zone around your grill. Closer is not better. A flare-up from your grill can be quite large, or thinking your grill is cool enough to move back against the house are quick ways to lead to fire damage, it’s recommended to have 10 feet of empty space away from a structure of any kind as precaution.
  2. Clean your grill grates often. With each use, your grill grates can become saturated with food and grease that have become stuck over time. Brushing down your grates after each use is always recommended—not only will this keep your grill’s temperatures consistent, but it will also prevent these food bits from becoming too hot and catching fire.
  3. NEVER leave the grill unattended. The difference between a close call and a full-on fire is often a nearby person with a fire extinguisher. If you must take a break, be sure to have someone watch the grill in your place just in case, have a fire extinguisher ready and know the safety plan.
  4. Inspect the grill regularly. All things can become worn with age, including the gas connections on your grill. Because this can lead to hazardous gas leaks, you can make a habit to visually inspect your grill before each use to reduce the chances of an issue arising. If it looks wrong, it probably is. Best not to attempt danger with a malfunctioning grill.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts. Here to help since 1992.

SERVPRO's Commitment to Restoration in the Ulster County Community

7/16/2020 (Permalink)

Several green SERVPRO trucks lined up in front of a warehouse No matter the damage, SERVPRO of Kingston/New Paltz is always here to help!

If you're dealing with fire, smoke, water or sewage damage to your New Paltz home or business, choosing the right restoration company is one of the best things you can prioritize as you work towards recovery. You want a company that can handle the issue quickly and seamlessly.

If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every damage in between, we will always be there with unparalleled customer service and rapid response to help you.

What Is The SERVPRO® Difference?

Our commitment to our community in Ulster County

Unfortunately, after a large-scale disaster, there will many unethical restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are such an active member of the local communities in Highland, Kingston, Woodstock, New Paltz, Saugerties, Esopus and Kerhonkson, you never have to worry about that with us. We have been locally owned and operated since 1992 and have assisted more than 50,000 area customers with their residential and commercial damages ever since.

Our Commitment to Our Employees

When you hire a restoration company, you are hiring a crew to come into your home, handle your personal items and return your life to preloss condition, this is not something we take lightly. To further ensure you are always getting the best service possible, we only hire the best technicians and constantly train them using restoration industry standards so you can rest assured that your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is always staffed by live people ready to take your call, it's not just for show. You can call us no matter the hour to report your damage. We'll begin assembling and dispatching crew to get your damage treated quickly. When it comes to restoration, acting quickly is of utmost importance, we'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process.

If you need and kind of damage restoration services for your home or business, we are always here to help. Call us anytime and let SERVPRO® be your trusted restoration partner.

Your Ulster County House Fire Recovery Process, Rely on SERVPRO of Kingston/New Paltz

6/26/2020 (Permalink)

A soot laden interior doorway and walls after a fire occurred If you experience a house fire, SERVPRO of Kingston/New Paltz is here to help 24/7.

Making preparations ahead of time in case of a house fire at your Kingston home, is a smart way to keep yourself and your family safe and prepared just in case one were to break out. Not only is it crucial to plan, but you should also have an action plan for the recovery process so you will know what to expect, who to call and be able to handle it with ease.

By being prepared, you can significantly reduce your stress and the feelings of overwhelm that can come with the aftermath of a house fire.

Prepare yourself for what to expect. 

You won't know what your home will look like before you go into it, but understanding how fire causes damage can help prepare you for what to expect. Not only do flames cause charring on objects they come into contact with, but smoke and soot are airborne and can damage other parts of the home as well.

Wait to enter your home. Safety is always our top recommendation, including in the aftermath of a fire. Never go back into the home before officials deem it safe, as they will need to assess the damage and potentially stabilize the structure to lessen the risk of injury.

Contact your insurance company. Filing an insurance claim as quickly as possible is always recommended so you can maximize the value of your coverage, but every insurance company varies on what this looks like. Contacting them early on is recommended so you know exactly what to do. They have a full process in place for these situations and will be giving you helpful information.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. The stress and emotional trauma that can linger after a house fire is something to take seriously, as it can be long-lasting. Working with a restoration company you can put your faith into will help you during this delicate process, because you will know your home is in qualified, professional hands.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Prepare your Ulster County Home For Storms BEFORE They Happen!

6/26/2020 (Permalink)

A large tree laying on the side of a damaged home after a storm Preparations ahead of time can truly help in case of a damaging storm!

Thunderstorms are a common part of life in Kingston, but they can also be dangerous or even deadly. Just because they happen frequently does not mean they should not be taken seriously every time.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning if conditions are right, all of which can be harmful to you and your home.

Thankfully, through practicing storm safety, you can circumvent many of the issues that could arise due to storms.


Storm Safety for Every Element of Your Home

-Storm safety for the outside of your home:

Storms can lead to serious household damage
that can be a headache to deal with. To prevent this damage from occurring, you can take
several steps:


-Inspect your roof regularly for missing or loose shingles.


-Clean out your gutters at least twice per year.


-Bring in or secure patio furniture, potted plants, sports equipment, garbage cans and any other objects that could become projectiles in high winds.


-Consider installing a lightning protection system for your home.

-Trim trees near your home regularly to reduce the chances of dead limbs falling on your
home.


Storm safety inside your home:

If severe weather is on the way, the best thing you can do is stay put and stay safe at home—and having a plan in place can help you make that happen:


-Keep a weather radio, flashlights, batteries and cell phone car chargers handy as part of your emergency preparedness kit.


-Designate a safe area of your home for your family to shelter from the storm—it should
be an interior room without any windows. Don't forget your pets!


-Use surge protectors on every outlet in case of lightning strikes.


Storm safety when you are away from home.

If you will be going out of town, your home still needs to be protected from a storm that might come through while you are away.


-Unplug all appliances and electronics in case of lightning strikes.


-Secure all outdoor furniture and possible projectile objects before you go away just in
case. (see list above)


-Be sure a trusted neighbor knows you are going out of town so they can contact you if
any issues arise.


If your home sustains any kind of storm damage, you can count on SERVPRO of Kingston/New Paltz to help 24/7/365. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

An image of an orange and green shield bearing the words Certified: SERVPRO Cleaned Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing certainty and safety.

Let us help you get back to business in Ulster County

As our communities start to head towards re-opening in Ulster County, we’re all thinking towards a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, SERVPRO professionals are trained and experienced in bio hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a  custom cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch-points, foot traffic and congestion areas.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – even after life is back to normal in the communities we all call home.

Call SERVPRO of Kingston/New Paltz today at (845)255-4334 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

Each SERVPRO franchise is independently owned and operated.

Troubleshooting a Mysterious Ceiling Leak in your Saugerties Home

5/11/2020 (Permalink)

A large tear, split and hole in a kitchen ceiling from water damage in a burst pipe above. Don't underestimate the weight of water, if you're noticing changes in your ceiling and walls, call a plumber and SERVPRO asap!

If you’re starting to notice wet spots, bubbling paint, discoloration, sagging or buckling on your ceiling or at the top of your walls, you’re likely wondering where the moisture could be coming from to get to this point of damage. 

Unlike a burst pipe or clear appliance leak, ceiling leaks can be more challenging to figure out and treat as there are many elements that are obscured by your home’s finishes. Here are some handy indicators regarding the two most common types of ceiling leaks: 

How to Identify a Roofing System Leak

If you have an attic and you have a leak in the ceiling below it, that may be due to a roofing system issue. In most cases, a roof leak will be due to water getting into a hole or through another compromised area in the roof. Roofing system leaks can generally be identified by:

  • Leaking that occurs when it’s raining, heavy snowfall or pops up shortly after a
  • Dripping water that is off-colored or murky looking, as it may have picked up debris as it traveled from the You’ll want to have this addressed quickly as this water has contaminants in it from traveling through levels and insulation.
  • If the leak is correlated with a buildup of ice along the eaves of your home, it may be due to the ice partially melting and seeping into the This is also known as Ice Damming.
  • Attic insulation that is wet, soggy, has a noticeable dirty and musty odor or has evidence of mold and mildew, is a sign that it is absorbing some of the water from the Water-logged insulation gets very heavy and can cause damage if it falls.
  • Musty smells or signs of mold around the area above the leak in the Sometimes you might notice a fuzzy, white growth or even mottled black spots near that area. The leak is providing a constant food source to naturally occurring mold spores. Once you remedy the leak, the mold (which must be cleaned first), will stop growing in an unfavorable environment.

How to Identify a Ceiling Leak That Is Due to Plumbing

If a ceiling leak is located in an area where plumbing pipes or fixtures run above it, that may be evidence that you have a plumbing-related problem. This is common in rooms located below bathrooms, kitchens or laundry rooms, which are an indicator that the leak is due to supply pipes or drainpipes located within the ceiling. These can be identified by:

  • Dripping water that is clear, if it is from a supply line in the Not to be taken lightly, this water source has some potential to do heavy damage if it goes unnoticed.
  • Steady leakage that occurs every time you utilize something that might be routed to the plumbing pipes above, or leakage that occurs slowly but regularly, which could indicate a supply pipe Call a plumber asap, once that issue is resolved, the water damage process can begin.

Regardless of what type of ceiling leak you have, it is always recommended that you begin the restoration process as quickly as possible to mitigate any further damages.

If you have water damage to your ceiling, call us right away to begin the water restoration process and reduce the likelihood of further damages.

Great Ways to Stay Engaged While Social Distancing At Home In Ulster County

3/25/2020 (Permalink)

A woman sitting at home next to a large window with a laptop and a cell phone in her hand. It's not easy staying active and engaged during this unusual time, take a look at some of the ways to help!

We are all negotiating long periods of time at home during this pandemic so the staff at SERVPRO of Kingston/New Paltz has put together some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-We all know the kids need a break from school work (so do the parents!), take a look at this website loaded with FREE crafts for kids of all ages!

-A personal favorite also geared towards children, Virtual Field Trips! This jam-packed article has plenty to tour no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

-At a loss for recipes? We love this website for social distancing cooking.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly!

Our certified cleaning professionals are actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have questions about how we can help during this tough time, please don’t hesitate to call us at (845)255-4334. We’re always here to help

SERVPRO of Kingston/New Paltz- Trust the Cleaning Experts in Ulster County

3/19/2020 (Permalink)

An image of black and bright green pathogens floating on a dark green background. SERVPRO of Kingston/New Paltz has been the trusted, local, cleaning company for over 25 years.

SERVPRO of Kingston/New Paltz is Here to Help during this sensitive time.

While this unprecedented time caused by the global pandemic of coronavirus is ever-changing, this is a reminder to our Ulster County community that we are the LOCAL specialists in cleaning services and are trained to adhere to the highest cleaning and sanitation standards.

Specialized Training

We have always been available 24/7 and are prepared to sanitize and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Additional, not optional, spaces in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for More Information

You have questions, we have answers. If your home or business needs deep cleaning, sanitizing and disinfection services, call the certified professionals today at SERVPRO of Kingston/New Paltz. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Specialty Deep Cleaning For Any Property in Ulster Is ALWAYS Available

3/13/2020 (Permalink)

An image of grey and white microorganisms on a red blood cell background Let SERVPRO of Kingston/New Paltz offer you peace of mind for all cleaning and sanitizing needs in your business or home!

SERVPRO of Kingston/New Paltz can help minimize the spread of germs with proactive deep cleaning at any type of property in Ulster County, whether it be residential or commercial.

We’re trained to adhere to the highest cleaning and sanitizing standards. We are considered the #1 LOCAL choice for cleanup and restoration.

Our professionals utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.


We know you have questions and concerns and we're happy to help be your guide. Call us today at (845)255-4334 to see how we can help give you peace of mind in your home or business. We’re always Here To Help.

Address That Water Damage Quickly in Your New Paltz Home!

3/12/2020 (Permalink)

A water damaged, moldy ceiling buckling downward The longer you wait to remedy water damaged areas of your home, the worse of a headache and expense it will be!

Water damage is a headache for any Ulster County homeowner to deal with, no matter if it’s caused by a an appliance leak, a storm or something else entirely.

Water damages need to be addressed and remedied immediately to make your home livable. If the damage occurs in a more remote part of the house, it may be tempting to wait to have it taken care of at a more convenient time. Waiting is the worst thing you can do.

Allowing time to pass can increase the damages, which will, increase the timeline and the cost of water restoration.

What can happen if water damage is not handled quickly:


-Where There Is Water, There Will Be Mold
While water damage is enough of a hassle to deal with, if mold begins growing, there are
new issues that will be involved in the restoration. Mold can begin to grow within 24 hours of water damage, if conditions are right, leading to a more involved (and more costly) restoration process and health concerns. Mold wastes no time in moving itself in after water damage, so making the restoration call quickly is the best way to prevent it.


-Your Home’s Structure Can Become Damaged
Though we generally think of water damage as damage to objects within the home like carpets, boxes and personal possessions, the structure of the property can also become damaged if the water is allowed to sit untreated. Moisture can seep into floors and walls, causing swelling and deterioration among the structural aspects of the home. While more common in situations of flood damage or burst pipes, this can also occur from smaller leaks if they are not treated in a timely manner.


-Appliances Can Pose a Hazard
As household appliances like refrigerators, ovens and washing machines sit in water
damage-impacted areas, they can become hazardous and even pose a fire risk. Or perhaps the appliance has caused the water damage. Due to their limited visuals, it’s often difficult to determine the water damage on your own, (the back of the fridge is hard to get to!). Calling in a professional to assess and repair as well as determine if your appliances are safe, is the best course of action to take.


If you have experienced water damage in your home, don’t put off giving us a call. We’ll guide you through every step of the way. We are here to help 24/7 to begin the restoration process right away.

How Heavy Rains Can Lead to Water Damage | SERVPRO of Kingston/New Paltz

2/27/2020 (Permalink)

Heavy rains pelting a home's gutters Protect your home from the damage that heavy rains can cause!

When most people think of water damage in Ulster County, they probably bring to mind images of flooding or busted pipes overflowing uncontrollably. However, many instances of water damage occur much more subtly than this, such as in the event of heavy rain.

When rain falls with enough heaviness to soak everything in sight, it can unearth problems you did not even know were an issue with your home.

Water Can Seep in Through Small Exterior Openings
When it rains enough for things to become perpetually soaked, vulnerable, miniature cracks and openings in your home’s exterior can begin to let water through and lead to water damage.
Installing weatherstripping around doors and windows is one of the best methods to prevent this, as well as keeping up with your home’s exterior paint to avoid any gaps or peeling that allows water through.

Gutter Clogs Can Lead to Water Damage
Clogged gutters can cause water to back up and pool in concentrated areas, which can then be
absorbed into your home’s roof line and lead to damages. This is especially true during extremely
heavy rains, which can inundate even normally functioning systems with an overload of water.
Cleaning out gutters every spring and fall is the best remedy for this.

Improper Drainage Can Cause Foundation Damage
If the drainage around the base of your home is not adequate, serious water damage can happen as a result—especially during exceptionally wet periods. Making updates to your landscaping to divert water far away from your home’s foundation can prevent this from happening.

Heavy Rains Can Unearth Roof Leaks
You may not be aware you have a roof leak, but a bout of heavy rain can be enough to turn a mild,
unnoticed leak into one that is a serious problem. Seeing wet spots or discoloration on your home’s
ceiling often only happens after heavy rains have increased a leak’s severity, creating a need for
immediate repairs.

If your home has experienced water damage due to heavy rains, you can count on us to be
there for you. Call us at any hour to begin the water restoration process right away.

Why SERVPRO® of Kingston/New Paltz’s Commercial Restoration is Key for Ulster County Businesses

2/17/2020 (Permalink)

SERVPRO green drying equipment set up throughout a commercial utility room. Put SERVPRO of Kingston/New Paltz at the top of your list for commercial property restoration!

It’s important to have a restoration plan in place for your businesses in Saugerties, Highland, New Paltz or Kingston, in case of an unforeseen disaster or damage. FEMA’s most recent report states that at least 40% of businesses fail to reopen following a disaster event,  so being able to have restoration services respond right away, no matter the hour, can make a big difference in how quickly your business is able to recover and everyone can go back to normal.

If you are looking for a commercial restoration company to help you recover, here are some of the things that set SERVPRO ® of Kingston/New Paltz apart from others.

-We are industry leaders with a variety of experience and knowledge, and available 24/7 to respond to your call after damages occur.

-We Have Years of Experience Remediating and Restoring a Variety of Building Types

-Some of the commercial buildings we can tackle restoration for include:

  • Small and large office buildings
  • Schools
  • Apartment complexes and rental properties
  • Industrial plants and warehouses
  • Restaurants, hotels, retail operations and other customer-focused businesses

Regardless of the type of building or business you are operating in, our certified professionals will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage- With our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage,  smoke odor removal, water damage, storm damage, sewage and mold remediation and plenty of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us- We are proud to be a locally owned and operated restoration company, but we also have the benefit of having the SERVPRO family and other franchises behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we work with other SERVPRO owners across the country to obtain extra resources, additional technicians and more equipment—in short, we can handle any disaster, regardless of the size.

If your property needs restoration, we are here for you 24/7. Contact us at any time, we’re faster to any size disaster and will make it “Like it never even happened.”

Do you own a vacant home in Ulster County?

2/12/2020 (Permalink)

A ceiling collapse inside a living room of a home. Preparing your 2nd home, rental property or vacant home for winter's extremes will save you a ton of stress and money!

Are you a landlord with a rental property, have an unoccupied home for sale or perhaps a 2nd home? Avoid expensive and stressful damages by following some best practices for avoiding frozen pipes this winter season:

-While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

-Have someone local and available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time.

-Don't turn the heat off in the colder months, keep the temperature set at 55 but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked regularly and make sure you have fuel deliveries set up in advance if needed.

-Seal windows and doors if possible, check outside spigots and water sources.

-Have your roof inspected ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent about tips they have and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with experienced and certified technicians utilizing the best technology around.

Call us immediately, no matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

We're the right choice for Ulster County storm damage remediation!

2/11/2020 (Permalink)

A large tree leaning on a home with the roof partially torn off. Having a company in place that specializes in damage remediation is key to handling storm damage quickly and effectively!

Storms of all shapes and sizes happen in Ulster County, and with how common they are, it might feel easy to forget how destructive they can be in the winter months. In 2018, $2 billion in household damages was attributed to storms, making them the top reason for insurance claim filings.

Preparing for restoration is the best protection strategy for your home or business. Choosing a restoration company to work with in advance, prepares you to make the call as soon as damage is discovered, prevent it from getting worse or causing secondary issues.

WHY IS SERVPRO OF KINGSTON/NEW PALTZ IS THE RIGHT CHOICE FOR STORM DAMAGE?

*How We Handle Your Storm Damage Restoration by Starting With a Custom Restoration Plan-
Every occurrence of storm damage is inherently different, so we approach every situation prepared to create a custom restoration plan. No 2 damages are alike and storms can cause issues with moisture, structural damage and mold, so we make sure that we are prepared to handle whatever damage Mother Nature has brought your way.

*By Training Our Technicians Well
Technicians who are knowledgeable in their field are the key to our high-quality work, which is why we invest heavily in our training programs. We begin with training from the Institute of Inspection Cleaning and Restoration Certification and provide ongoing training opportunities throughout our technician’s careers to make sure they stay up-to-date on the latest restoration techniques and technology.

*By Having Unlimited Resources
As a locally owned business with a national brand affiliation, we can provide however many resources are required after widespread storm damage occurs. We can call in SERVPRO® technicians and equipment from nearby locations that are not impacted in order to make sure everyone in the community receives quick and quality service.

*By Living Up to and Exceeding Our Reputation
We have been in the restoration business for over 25 years and are considered leaders in the industry. Because there are so many scams that pop up after severe storms impact an area, choosing a reputable company to work with is vital to make sure you are not getting scammed during the restoration process.

If you have experienced storm damage of any kind, you can call us 247 for help, we’re always here to help.

Putting Fire Safety Measures in Place Around the House | SERVPRO® of Kingston/New Paltz

2/7/2020 (Permalink)

A person putting a fresh log in a burning fireplace. A house fire can occur when you least expect it. SERVPRO of Kingston/New Paltz is on call 24/7 and will guide you through any fire restoration project

Regardless of their size, fires that break out in your Ulster County home can be a traumatic event. Fires can start for an alarming number of reasons, but thankfully, by practicing fire safety, households can drastically reduce the chance that one will occur.

By putting the right fire safety measures in place around the house, individuals can be much less likely to experience a fire and much safer if one does occur. To help you prepare, we have put all of the top tips in one convenient article for your reference.

An Overview of Fire Safety Measures

*Frequently Check Smoke Detectors. Installing and maintaining smoke detectors in the home is the clear first step against fire safety. Having operational smoke detectors reduces the risk of fire injury or death, and it can ensure you can call the fire department much more quickly to reduce the damage to the home.

*Have a Fire Escape Plan. Having a clear and efficient plan for evacuation in the event of a fire is the best way to make sure everyone gets to safety once the alarm sounds. Make sure each room has two designated exits and that fire alarms can be heard from every area of the home.

*Know How to Operate a Fire Extinguisher. Owning and knowing how to operate a fire extinguisher can help stop the problem of a house fire before it starts. Make sure you and all family members know how your model works and where it is located just in case.

*Never Leave Flames Unattended. Unattended flames cause a significant number of fires each year. No matter the size of the flame, they all pose a fire risk that can quickly get out of hand if no one is nearby. When cooking, burning candles or using a fireplace, be sure someone is always around.

*Keep a Closed-Door Policy. The house fires that break out during the night are some of the most deadly, due to the decreased reaction time of sleeping victims. The good news is that sleeping with a closed door can dramatically slow down a fire’s spread as it makes its way toward the sleeping rooms of your home, giving everyone more time to react.

Learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Have you thought about installing a sump pump in your Ulster County home? Here’s why you should-

1/29/2020 (Permalink)

Water pooled on a basement floor due to a malfunctioning sump pump It's important to think about installing a sump pump but always make sure there's an alternate power source if the electricity ever goes out!

It was the thought, in the past, that you only need a sump pump when you have a finished basement AND live in a flood prone area. There are numerous advantages to having a sump pump regardless of where you live and how your basement is situated.

Sump pumps are installed in the lowest lying area of the home, either in a crawl space or a basement, and are housed in a specially crafted pit. If water accumulates, the pit will be the first place to fill up and the sump pump will pump the water out of the area and away from the home rather than creating a flood in that room.

The top reasons a sump pump is recommended:

  1. The biggie- Preventing Water Damage- Any type of water damage can cause structural issues and damage to your personal items. Water damages can range in costs to remediate too, a sump pump can really help save your wallet. -Check with your insurance company as to what changes might need to be made to your policy when installing a sump pump.
  2. Ability to Receive Flood Alerts- Many new models of sump pumps come with new technology that includes early water detection which can alert you to when the water levels in the basement or crawl space are rising. This can help reaction and remediation times greatly.
  3. Decrease chances of mold growth- Moisture build-up, cozy temps and organic food sources like cardboard and wood are pure bliss for mold (or microbial) growth. A sump pump can help reduce the moisture and keep humidity levels lower as well to discourage growth.

-Helpful tip- Always have a back-up battery or power source for your sump pump should the power ever go out.

No matter how much you prepare, things just happen sometimes. If you ever suffer water damage or mold growth anywhere in your home or business, call SERVPRO of Kingston/New Paltz 24/7 at (845)255-4334. Our expert remediation technicians are ready to help and will make it “Like it never even happened.”

Puff Backs: A Nasty Hazard that can happen in your Kingston, Saugerties, Highland or New Paltz Home

1/28/2020 (Permalink)

An oil powered furnace covered in soot, debris and soot webs Don't try to clean a puff back yourself, most household products just can't do it. Call the experts at SERVPRO to get your house back to normal!

If you have an oil furnace, hot water heater or boiler, this is for you.

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? When your hot water heater or furnace burners don’t ignite upon start up, this causes excess oil fumes to combust, basically an explosion of un-burned oil.  While this is a malfunction and should be fixed asap, the main problem is that this reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Have you’ve noticed oily, black-looking webs on your ceiling? Those are soot webs, exactly the bi-product of a puff-back. If you think it’s only going to found in the areas where the vents might be, think again. The only thing soot is good at is traveling and hiding. Most likely you’ll start noticing an oily film or see blackish spots and more webs in other rooms too. Forced air systems will do just that, force the air everywhere along with whatever soot is hitching a ride.

Inhaling soot can be dangerous to your health, as it contains dirt, dust, chemicals, acids, and other harmful items. Inhaling those particles can lead to serious health issues. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot. The absolute safest and easiest course of action is to contact a professional restoration company.

Some Quick Tips-

-Turn off the furnace and call an HVAC specialist to fix the furnace.

- Don’t touch the soot and limit movement in the house. Don’t turn on fans or open windows, that will only force the soot to further move around your home.

-Don’t stay in the home if you really don’t need to. Cover your mouth and nose with a cloth if you must go inside for any reason. (Same for pets!). Do not eat or drink any exposed or uncovered food or beverages.

-Do call your insurance company and file a claim.

**Call SERVPRO of Kingston/New Paltz 24/7. Our trained experts will get to work immediately getting your home back to preloss condition. We’ll walk you through every step and work directly with your insurance company to help expediate the process. Program our number in your phone, (845)255-4334.

We’ll help make it “Like it never even happened.”

Winter storms can cause structural and water damage in your Ulster County home or business! Here's some “best practices” to keep damage at bay.

1/21/2020 (Permalink)

A tree fallen on a home during a winter storm Prepare your home or business for winter storms to help keep damages to a minimum.

Whether winter or summer, storms in the Hudson Valley can be completely unpredictable! Some of them can lead to water damage, roof damage, broken pipes & ice damming. SERVPRO of Kingston/New Paltz wants to make sure you are prepared for storms and know what to do in case you do have damage! 

Tips for Preparing your Home for Winter Weather:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. Rooms like basements and any other weather-susceptible rooms are a must for this step.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home.
  • Consider shutting off or winterizing outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off". The open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. Contact a plumber about winterizing steps, especially if you won’t be home for periods of time.
  • Keep your gutters are clean, free of debris and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. It’s smart to have them cleaned at least annually.
  • Furnaces and hot water heaters need proper and regular maintenance to help reduce the risk of puffbacks and unwanted water damage.

Preparing your Business for Winter Weather:

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and/or snow, can cause branches to fall which would cause damage to the property and potentially cause personal injuries.
  • Inspect the property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. Keep an eye out for broken concrete or raised areas that could be hazardous, collect ice or prevent proper drainage.
  • Inspect all handrails, stairwells and entryways to locate and fix potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.  

Ask SERVPRO of Kingston/New Paltz about creating an Emergency Ready Profile (ERP) for your business for any future or potential emergencies. This FREE, comprehensive tool is vital and packed with all the important info you and your staff could need in the event of an emergency or disaster, all right at your fingertips! 

If your Ulster County home or business experiences water damage, broken pipes or ice damming, don't hesitate to contact SERVPRO of Kingston/New Paltz at 845-255-4334. We’re here to help 24/7 for all emergencies and will make it "Like it never even happened." 

Frozen Pipes Can Lead to Serious Damage in Your Kingston Home!

1/13/2020 (Permalink)

A photo of a frozen copper pipe Just a few easy steps can help protect your home from frozen pipes this winter!

During the bitter cold of the winter months in Ulster County, frozen pipes are a serious concern we often get calls for. In fact, burst pipes are one of the biggest causes of water damage during the winter months, costing homeowners and insurance companies anywhere from $2,000 to over $10,000.

Why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. The understanding of the why is critical in doing your part to protect your home from water damages.

How Pipes Freeze? Why Do They Burst? 

When the weather is cold enough, the threshold is typically 20 degrees and under- any pipe can freeze. The most vulnerable are those pipes running through unheated areas such as exterior walls or basements, even pipes inside the home can become frozen if conditions are right (usually not maintaining a temperature above 55 in the home).

When the water inside the pipes begins to freeze, it can create issues as you will not be able to access running water. Additionally, pressure will begin to build behind the backup. If no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, it often fails pipes further up the line, in between a closed faucet and where the blockage occurs and not where it’s frozen. This is usually inside a wall or under a sink, which may not be discovered immediately. This allows water to begin coursing through the breakage and flow freely through your home, often affecting more than one level and therefore increasing the likelihood of contaminants from building materials flowing through as well.

Easy Ways to Prevent Pipes From Freezing 

There are steps that homeowners can take to prevent their pipes from freezing and avoid costly water damage: 

  • If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. Arrange to have someone check on your home often, you don’t want to return to a block of ice.
  • Leave faucets on a slight drip so water is constantly running through the pipes, specially in non-insulated rooms like garages and basements.
  • Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
  • Add insulation to exterior areas with water pipes and/or to the pipes themselves. Insulation is very inexpensive and only takes a few minutes to put on the pipes that are vulnerable.
  • Keep garage and cellar doors closed tightly if there are water lines inside. Consider extra window and door insulation in these specific areas to help keep the warmth in.

SERVPRO of Kingston/New Paltz has the experts in the Water Damage industry. We’re ready to help 24/7, call us whenever you need us at (845)255-4334!

How Appliances In Your Home Can Lead to Hidden Water Damage

1/13/2020 (Permalink)

Water pooled in a kitchen from a dishwasher malfunction Home appliances need to be checked more than once a year to avoid hidden water damages!

Water damage in your New Paltz home is never a fun or even pleasant experience but discovering hidden damage can bring another layer of frustration.

Appliances are some of the most common causes of water damage—they are often in areas of the home not noticed, or larger ones like refrigerator and dishwashers are rarely moved, so discovering damage can be difficult and often not until there’s a leak. Thankfully, through home check-ups, you can can stop this from getting out of hand.

Perform Regular Checks on Appliances

Unless you’re already noticing problems, it’s smart to check these appliances at least every 6 months.

Hot Water Heaters-

A hot water heater will generally last between 8-12 years, but premature leaks are not uncommon from its pipes and seals. If you’re noticing diminished performance, standing or dripping water or other signs of water damage, call a plumber or heating professional as soon as possible. When a hot water heater bursts, it can release a large amount of water that will affect more than the room it’s in.

Refrigerators-


Refrigerators are rarely moved, this means water damage can occur under and behind them long enough to become severe before it is even noticed. As part of your regular home maintenance schedule, move the refrigerator away from the wall to look for any dark or soft spots with the wood, and test the water dispenser and direct water line to watch for any drips.

Dishwashers-


Dishwashers pose an even higher risk and are moved about as irregularly as a refrigerator is. Dishwashers require gallons of water when they run and their leaks can be costlier and more severe as they can affect many rooms and levels of your home, checking them as often or more than you check the fridge is warranted. Give your insurance agent a call to make sure you’re clear if dishwashers are or are not covered by your homeowners policy.

Washing Machines-


Washing machine hoses are some of the most common sources of leaks. As these hoses are notorious for this, we recommended that they are inspected at least once a month by homeowners so you can be sure you’re not in for a nasty surprise. It’s also a good idea to fully replace the hoses every five years in order to prevent hidden deterioration.

Air Conditioners-


Air conditioners contain a drain that is designed to handle any accumulated condensation that occurs when the unit is operating. However, issues to this system can create hidden water damage quickly, as the water can pool inside the unit and can cause damage to surrounding structures. The manufacturer’s maintenance schedule is the best defense against this—stick to it to be made aware of any issues before they start to cause serious problems.

If you’ve suffered water damage for any reason or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help. We’re ready to help 24/7 for all emergencies!

Is Your Saugerties Business Prepared For a Disaster?

1/8/2020 (Permalink)

A large SERVPRO semi truck parked at a commercial building Too many businesses can't reopen after a disaster, follow these tips to be prepared for anything!

As a business owner, the last thing you want happening is your business not able to re-open after a disaster, whether natural or not. Being prepared well in advance can help in a multitude of ways and scenarios. Creating a disaster plan is the smartest and safest way to keep your Ulster County business above ground and your employees safe.

The top 3 things to consider when developing a plan:

-Providing protection for your staff

-Safely securing assets

-Getting your business up and running again quickly

FEMA and Ready.gov have excellent resources and checklists that will help you assess current preparedness as well as how to be as prepared as possible.

Remember the key factors:

-Safety: evacuation routes, exits, alternate shelters

-Protection: Structural areas, roofing, windows, upgrades to the building if needed. Equally as important- Inventory lists, network and data control safeties, vital documents and information, back up measures.

-Back to Business: Disaster funds, insurance coverage, service providers, contractor relationships, government and local authorities.

Establishing relationships with service providers like SERVPRO of Kingston/New Paltz can take a lot of worry off your mind. Should you ever experience a disaster of any kind at your property, our remediation experts can handle it all and work directly with your insurance company so you can focus on getting back up and running quickly. We’ll help make the damage "Like it never even happened."

Helpful Tips to Prevent Pipe Breaks This Winter in Your New Paltz Home

12/18/2019 (Permalink)

A frozen water fall in a garage from a frozen pipe bursting This is an unfortunate example of how un-insulated water pipes can freeze and burst in the winter months!

In the coldest months, water damages from a pipe break are one of the most common damage calls that we receive here at SERVPRO of Kingston/New Paltz.

When water freezes it expands. If water freezes inside a pipe, that pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It's the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause water damage in your home or office.

Helpful Preventative Tips:

  • Keep cabinet doors open during cold spells in any room that has a sink and especially in the laundry room or basement areas. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or un-insulated areas of your property.
  • Keep your home at a temperature no lower than 55°F. When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
  • Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in. Door and window drafts, garage door areas, basement back doors, etc. should all be considered.
  • Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing. Pipe insulation is quite inexpensive and sold in most hardware and home goods stores.

If you do end up experiencing any kind of water damage, SERVPRO of Kingston/New Paltz is here to help 24/7. No matter the size of the damage, we’ll make it “Like it never even happened.”

Why You Should Prepare Your Saugerties Business for a Disaster

12/18/2019 (Permalink)

An image of a pen and an Emergency Preparedness Checklist It's crucial to have an Emergency Plan in place should your business ever suffer a disaster!

Experiencing a disaster as a business owner can be a major issue. There are so many questions about what to do and how to recover, with the priorities being to ensure everyone’s safety and to continue operations as quickly as possible. 

To avoid being overwhelmed and uncertain after a disaster strikes, it’s best to have a plan in place now for how you would handle a disaster that impacts your business. Planning ahead can reduce the damage a disaster causes, keep your staff safer—and most importantly, help you reopen more quickly after the danger passes. Here’s how: 

Reduce the Damage a Disaster Causes to Your Business 

Disasters can cause major damage to businesses even when the owners do everything right. Accidents happen, weather occurs, but a little bit of planning can help reduce the losses:

*Make copies of important documents and keeping them in a secure, offsite location so you don’t lose anything critical due to flooding, fires or other scenarios.

*Creating a technology-focused disaster plan can help you protect any electronics in the workplace and recover your digital files even if your main computer systems are impacted by the disaster. 

Increase the Safety of Your Workplace 

All employers should have a written emergency plan in place and communicate it to staff as well as creating a written one even if they are not required to do so. Train employees on the protocols and procedures of a disaster, as well as assigning people with roles and responsibilities. Ask them for feedback and revisions to help you execute a safe emergency evacuation which will increase the safety of your workplace and make sure that everyone in the building feels prepared and understands how to be safe in extreme situations. 

Decrease the Time it Takes to Reopen After a Disaster 

The most important reason to prepare for a workplace disaster is helping to shorten the time it will take you to reopen. The Small Business Administration states that 25% of small businesses do not reopen following a disaster. If your business is your livelihood, that can be positively devastating. Do what you can in advance to prevent damage and have a plan in place for restoring your property and recovering following the disaster and your business can reopen quicker.

If you’re planning ahead to help protect your Saugerties or Ulster County business from a disaster, give SERVPRO of Kingston/New Paltz a call to learn more about our commercial restoration processes and how we can help you recover quickly.

Kingston Homeowners: We Specialize in Flooded Basement Cleanup and Restoration!

12/17/2019 (Permalink)

A dried out basement with plastic containment sheets up to prevent further damage Call SERVPRO of Kingston/New Paltz to get your basement, crawl space or lower level dried out and remediated the right way the first time!

A basement, lower level or crawl space can really flood at any time; however it most often occurs during heavy rainfall and/or snow melt. These areas are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Kingston home could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home (ground water)
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • Sump pump failure
  • Appliances above/adjoining the rooms (toilets, sinks, refrigerators) malfunction and cause multiple floor damages.

Have Questions about Flooding in your Kingston Home?

Call Today - 845-255-4334

If water damage is not handled quickly and properly, it can jeopardize your health and safety, and cause additional damages to your home.  Remember, the longer you wait, the worse the problem will get.

The bottom line: It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Water Damage and Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week, No Matter The Emergency
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Work With Your Insurance Directly – One Less Thing For You To Worry About
  • We Offer Flexible Financing Options If Needed
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use only IICRC Restoration Standards
  • We Utilize Advanced Inspection and Extraction Equipment

Basement Flooded? Water Damage Issues? Call Us Today – We’re Ready to Help and Are Faster To Any Size Disaster, 845-255-4334

Fires Happen More in the Winter! Precautions for your Kingston home-

12/10/2019 (Permalink)

A Christmas tree on fire in front of a fireplace in a home There are numerous precautions you can take to avoid winter season fires!

In any given year, winter is the most common time for residential fires. Not all of the common winter fire causes are specific to the season, but they are more common during cold weather and thus increase the chances for a fire to occur in your Ulster County home.

Why the Increase of Winter Fires?

More Cooking-
At any time of year, cooking errors are the No. 1 cause of residential fires in the country, but this increase in the wintertime. With more baking, holiday meals and group cooking and more people near flames, the chances are higher during the winter months, leading to an increased fire rate.

Home Heating- 
Wood stoves, fireplaces and space heaters are all common forms of additional heating during cold weather, and as long as precautions are taken, they are generally safe. However, errors in heating are the second leading cause behind residential fires during the winter months, making safety features, smart thinking and supervision a crucial part of these methods.

Candles and Decorations-
Safety in decorating is not commonly discussed, but candles, holiday trees and wreaths and other decorations are another leading cause of residential wintertime fires. Candles are inherently hazardous due to the open flame—it can spread to surrounding areas quickly. Keep them at least 12 inches away from anything that could burn. For electronics, frayed wires and general overheating can pose a fire risk, so it is important to be cautious with those as well.  A heat source close to a Christmas tree causes 1 out of 4 winter fires.

Prevention Tips for Wintertime Fires:

Understanding the common causes of winter fires is an important step in prevention. By going about these activities with a safety-focused mindset and keeping these tips in mind, you can help prevent any accidental fires from occurring this season:

  • Check smoke alarms every 30 days and replace every 10 years. Have at least 1 alarm per floor!
  • Always monitor open flames including fireplaces, cooking areas and candles.
  • Select space heaters with automatic shut-offs in case they tip over. Do not run  overnight or plug them into an extension cord.
  • Utilize a screen every time you use a fireplace. Keep your holiday décor far from any open flame but especially Christmas trees.
  • Create and practice an emergency escape plan with your household. Don’t forget about pets during this crucial time as well!

If you've suffered fire and smoke damage, call us right away. Our experienced professionals are here to help 24/7 and are faster to any size disaster. We’re leaders in restoration and can help you recover quickly after a fire occurs.


Mold After Water Damage in your Highland Home

11/21/2019 (Permalink)

A stairwell in a home with all walks covered in mold growth This home suffered an extreme amount of mold damage due to a pipe bursting while the homeowners were away for 6 months.

Water damage in your Highland home is overwhelming in any situation. Due to the problems it causes to the property and all its contents, water can pose unknown risks and health hazards during the cleanup process.

One of those dangerous health hazards is mold growth. There are many symptoms of mold exposure, and after moisture seeps in, it can begin growing in the first 24 hours.

If there is a concern about microbial growth after you’ve had water damage, here are some preventative steps you can take to help stop it:

Before You Begin

  • Never re-enter before you are sure all water has receded, and it’s been deemed safe to go in. Depending on severity, there could be compromised electrical components and potential structural issues.
  • Contact your insurance company and file a claim (if you haven’t already).
  • Take photos and video of the damage for insurance purposes, including all damage done to furniture and walls and contents, if possible.
  • Contact SERVPRO of Kingston/New Paltz asap, we’re here to help 24/7.

Begin Drying Right Away

  • If it’s safe to do so, set up fans, dehumidifiers and heaters to speed up drying time.
  • Open windows and doors if weather allows. The goal is to get the humidity and moisture levels lowered to deter mold from growing.
  • Before our professionals arrive, vacuum up what you can with a heavy-duty, outdoor vacuum. NEVER use a household vacuum, water is not it’s friend.

Sort Items Exposed to Floodwater

  • Any porous material like wood, upholstery and paper of any kind, will trap mold and should be discarded.
  • Metal, plastic and glass can often be cleaned, disinfected and reused as they are not absorbent.
  • Once mold spores begin to grow on carpets and clothing, simply drying them will not remove the growth. If they are to be kept, mold remediation procedures will begin.

Consult a Professional Immediately

Bear in mind that mold can often go unnoticed but will cause foul odors and discolorations. Our team of experienced mold remediation technicians will conduct a comprehensive and FREE estimate of the water damages and potential for mold growth.

If you need help after water damage and/or mold growth, SERVPRO® of Kingston/New Paltz can help you restore your home back to normal no matter the size of the damage. Call (845)255-4334, we’re available 24/7 for emergencies!

Fireplace Safety For Those Freezing Hudson Valley Nights!

11/20/2019 (Permalink)

A chimney on fire from the bottom to the top of a 2 story home. Take extra safety precautions when using a fireplace this winter!

When the colder temperatures start to set in around Ulster County, many homeowners will turn to their fireplace, wood or pellet stoves for cozy comfort. Keep in mind the following precautions to help ensure a safe winter season:

Keep Your Chimney, Fireplace and Stoves Clean

  • Have your chimney, fireplace, wood or pellet stove inspected and cleaned annually by a licensed chimney specialist for maximum efficiency and safety.
  • Be sure to keep the area around them clear of debris, decorations and any other combustible materials.
  • If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional instructions for operation and venting.

Keep Fires Burning Safely

  • Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
  • When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
  • Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
  • Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
  • Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
  • Never burn anything but wood in the fireplace.
  • Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
  • Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 ft. away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

  • Firewood should be stacked at least 30 feet away from your home.
  • Your roof and chimney should be kept clean of leaves, pine needles and other debris. Keep a close eye on branches and limbs near the chimney and have them pruned as needed.
  • Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent embers or sparks from escaping and creating a fire hazard.

Keep the inside of your home safe with smoke and carbon monoxide detectors. We recommend that you take the time to test your smoke and carbon monoxide detectors monthly, and after you change the batteries to ensure they work properly. A smoke detector is the most effective way to get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas.

Should you ever suffer fire damage in your home or business, SERVPRO of Kingston/New Paltz is ready to help 24/7. Our professionals will work directly with your insurance company and make it “Like it never even happened.”

More Than Just Flames: All The Ways Fire Can Damage Your Home or Business | SERVPRO® of Kingston/New Paltz

11/19/2019 (Permalink)

A living room area damaged by fire and coated with soot Looks can be deceiving! Fire, smoke and soot WILL travel anywhere in the home, even the furthest areas from the fire itself.

Whether they occur at your Saugerties home or your Kingston business, fires are a devastating occurrence. Despite how often house fires occur, there is often a lack of knowledge regarding what their cleanup entails and what exactly is damaged when a fire breaks out. 

Though rampant flames are what most thoughts of fire bring to mind, flames are not always what causes the most damage. Smoke, soot and water damage go hand-in-hand with fires, and it is important to work with a restoration company that understands how to handle all of these things when seeking fire restoration. 

The Multiple Types of Damage That Fires Can Cause-

1. Smoke Damage Smoke inhalation is the No. 1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a building can be impacted after a fire. Smoke can seep into everything, damaging furniture, walls, flooring and even jewelry. Even for areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors are all common following a fire due to the impact the smoke can have. 

2. Soot Damage Soot is a pervasive, dangerous substance that can cover nearly any material in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many dangerous chemicals as a result of the burning of plastics and other materials. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business, leading to contaminated air quality that results in health issues. Because of this, getting professional remediation and restoration after a fire is highly recommended in order to remove any harmful soot deposits from the building. 

3. Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined quite closely. Not only can water damage result in more damage to susceptible items such as electronics, but it can also result in mold growth if it is not thoroughly and professionally removed. Though putting out the fire by any means necessary should always be the #1 concern, it is important that cleanup is done properly in order to mitigate as much damage as possible after the fact. 

If your home or business has been impacted by a fire, we are here to help! Contact us 24/7 for residential or commercial fire restoration.

Don’t Clean Up Soot by Yourself, Leave That to SERVPRO of Kingston/New Paltz

11/15/2019 (Permalink)

The hallway of a home heavily soiled with soot and debris from a fire. Don't try to clean any soot stains from fires or puff backs by yourself, leave it to the team from SERVPRO of Kingston/New Paltz!

DIY home improvements make great weekend projects for the entire household. However, not everything can be tackled on your own, even for the handiest of homeowners.

If you’ve been affected by a fire or if your oil burner malfunctioned and caused a puff back, it can be tempting to immediately start the restoration process, but this can often hurt more than it helps. It’s not easy to understand the degrees of cleaning that go into soot removal. That’s why we’ve listed three reasons it should not be something you should tackle by yourself:

  1. Soot Won’t Stay Put-Because soot goes airborne, it doesn’t remain contained to the area the fire originated in. Soot travels into crevices, nestles on ceilings and even infiltrate your HVAC system. Additionally, absorbent things such as fabrics, carpets or upholstery are a soot magnet. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can lead to ruining your belongings beyond repair. Soot from a puff back tends to be mixed with oil making it for a much harder mess to clean up.
  2. Soot Composition Can Vary-Because every fire is different, soot can vary greatly in its composition. While some soot has a powdery texture, others can be thick and viscous. Appearances can be deceiving, and it’s impossible to know what type of soot you’re dealing with before you interact with it. Soot from a puff back tends to be mixed with oil making it for a much harder mess to clean up.

Additionally, soot from fires and puff backs contain noxious odors that are difficult to truly get rid of. Tackling soot without knowing what type is on your hands means you run the risk of making it worse and leading to more costly damage to remedy.

  1. Soot Can Contain Toxic Chemicals-Fires require chemicals to stay active, and all of those chemicals are contained in soot. Carbon dioxide, oxygen and nitrogen are big factors, but there are also chemicals released from every material that was affected by the flames. Materials such as plastics, textiles and paint can be extremely toxic once heated, and improper soot cleaning causes these toxins to be re-released into the air. These toxins are not safe to continue to breathe in and can cause health hazards.

SERVPRO of Kingston/New Paltz has specially trained and experienced fire damage and puff back technicians available 24/7 to get your damaged home back to preloss condition efficiently and effectively.

If you’ve been affected by a fire, don’t risk a DIY disaster. SERVPRO® of Kingston/New Paltz has a restoration team that can get your life back to normal, faster. We’ll make it “Like it never even happened.”

Getting your Ulster County Business Back to Business After a Disaster

11/14/2019 (Permalink)

An office with cabinets hanging and collapsed onto the desks below SERVPRO of Kingston/New Paltz is here to help for any commercial property disaster!

Disasters will always have a way of happening: Storms hit hard, pipes break, structural problems develop, fires occur, spills and messes can be anywhere.

SERVPRO of Kingston/New Paltz is your ONE phone call to get you back to business quickly following a damage. Our experienced LOCAL professionals offer cleanup & restoration services for any commercial property, no matter the size or the damage.

Our teams are here to help in Saugerties, New Paltz, Kingston, Glasco, Highland, Esopus, Port Ewen and Rosendale and have extensive experience at restoring commercial properties to preloss condition in an effective and timely manner. We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 to help cleanup and restore water, fire & mold damages!

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified!

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

It doesn’t matter what size business you have; a disaster is a disaster and the interruption can be costly to you and your employees. Let us help you mitigate the damages quickly to get you back to business fast!

Everything to get you back to business "Like it never even happened."

Call 845-255-4334, our teams are ready to help 24/7.

How Different Storms Can Damage your Kingston Home | SERVPRO® of Kingston/New Paltz

11/13/2019 (Permalink)

A tree fallen against a house causing structural and roof damage. Few things are more unpredictable than a storm. Give us a call to remedy any kind of storm damage you may suffer.

We all have our favorite weather channel, station or app on our phones. It’s true that no one can predict to 100% what a storm will do, but it’s important to take weather advisories seriously every time they are issued. Weather and atmospheric conditions vary greatly and change by terrain, temperature, location and other factors so no two thunderstorms are the same. Though some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. You might hear of your friend down the road getting inundated by a weather system when you’ve gotten barely a thunderstorm.

The effects of a severe storm can range from mild to severe, and it is important to know what your homeowners insurance policy will cover and won’t as well as to prepare for when hazardous weather is coming your way. 

To give homeowners in Highland, New Paltz, Saugerties and Kingston an idea of what to expect when severe weather is forecasted, here are the 4 most common types of storm damages that can happen to a home

Lightning Damage Lightning strikes occur around 25 million times each year, and yes- it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures. If your home is struck by lightning, having an expert inspection by a fire department, building inspector and electrician is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding if conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions for those in affected areas. It’s critical to know what flood insurance you do have and don’t have before it happens. Call your insurance agent today to get clarity.

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, yet they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Severe weather can cause damage beyond recognition, especially if they face an open area or are in a spot where they might be particularly vulnerable to winds. Fires can be ignited; glass and debris can be airborne, and the structure could be dangerous. Seek shelter immediately somewhere else until the area is deemed safe by officials.

SERVPRO of Kingston/New Paltz are storm damage specialists.If you’ve sustained any storm damage to your Ulster County home, call us 24/7 to get your restoration process started right away!

Ways to help prevent mold growth in your Saugerties home

11/9/2019 (Permalink)

Large black mold spores growing on a white interior wall There are a number of ways you can help deter mold growth in your home.

There is no way around it, the plain truth is that mold exists everywhere. Not to panic, as not all forms are harmful or able to thrive. Mold needs moisture and a temperature above 32 degrees to live and thrive, as well as an organic food source to help it along (think wood, cardboard and soap). Mold spores can be found in almost any climate, in any home and often you’ll smell it before you can pinpoint its source.

Mold, or microbial growth, which always comes from water damage in one form or another, is believed the #1 indoor air quality problem in U.S. housing. Untreated or un-remedied water damage can lead to mold growth. Mold itself can cause health issues and can lead to cosmetic problems in the home and structural rot.

Controlling moisture in wood-based products like framing lumber and sheathing (typically used when building a home) by water management principles used by builders, helps deter mold growth by driving water away from the home or sloped away from the structure. Home builders and contractors are under more restriction than ever before with building materials and practices to avoid an environment that would aid in microbial spore growth.

As a homeowner, do your own due diligence and make sure to check for leaks periodically in places like throughout the bathroom, under sinks, around washing appliances of any sort, the basement and attic spaces. If you’ve noticed a leak, can see mold growth or started to smell that famous smell, get it repaired as soon as possible and then call in the experts to get rid of any mold that might have developed.

SERVPRO of Kingston/New Paltz has been taking care of mold remediation since 1992. We offer FREE estimates on mold damage and our professionals are certified in mold remediation.  Trust your home to the local experts, call us today to schedule your free mold estimate, 845-255-4334.

How to Avoid Frozen Pipes This Winter at Your New Paltz Home or Business

11/8/2019 (Permalink)

A water pipe and valve frozen and covered in ice Just a few easy steps can really help in avoiding frozen pipes in your home or business this winter!

Pipe bursts resulting from frozen pipes are one of the most common water damages that the professionals of SERVPRO of Kingston/New Paltz handle during the winter months. Hudson Valley winters are notoriously unpredictable so a few tips to protect your home and office from water damage can help deter a potential disaster.

The simple truth is, when water freezes, it expands. A pipe can only allow that water to expand so far before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough force to break a pipe and cause water damage anywhere. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If you’re going to be away, have someone check on your house or business daily to make sure it's warm enough. Many of our customer’s have come home from vacation to find their home heavily damaged by unknown burst pipes.

-Seal leaks that allow cold air inside where pipes are located. Weather stripping and caulking are inexpensive ways to help the cold air stay out.

-Insulate pipes in crawl spaces, basements and attics. These are the area’s most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. The longer you wait, the worse the damage can be.

Should you experience any kind of water damage, call the trained professionals at SERVPRO of Kingston/New Paltz at (845)255-4334, we’re here to help 24/7 for emergencies and will get that disaster taken care of “Like it never even happened.”

Helping Prepare Your Kingston Area Business for Emergencies

11/7/2019 (Permalink)

An Ipad and an Iphone displaying the Emergency Response Plan app Let us help you get your business ready for anything!

As a business owner in Ulster County, one of the smartest ways to be prepared for an emergency or a disaster is by having all important information at your fingertips. Ann Emergency Response Plan, or an ERP, is a 24-48 hours snapshot of all the building and contact information you and your staff may need in the event of an emergency.

What is an Emergency Response Plan (ERP)?

A comprehensive snapshot of everything you may need to know in case of an emergency. It includes:

Why get an Emergency Response Plan (ERP)?

  • It’s FREE!We’ll meet with you or a staff member and gather all important info and compile it in an easy to use and access file and mobile app.
  • Concise document that has all vital information in one spot. No more locating and flipping through papers or trying to find an important contact in your phone.
  • Easy to understand and read for all personnel. All information is clear and complete.
  • Access Available 24/7 through the mobile app. We can also make several hard copies as needed.
  • Password secured application, your information stays secure and safeguarded.

Let us help get your business and employees prepared before the unexpected!

Call SERVPRO of Kingston/New Paltz today at 845-831-3600 or email Amy@SERVPROwdc.com to get started on your ERP!

If you do suffer any kind of fire, water, mold, sewage or storm damage to your home or business, call us 24/7 at 845-255-4334. We’re here to help make any damage “Like it never even happened”.

SERVPRO of Kingston/NEw Paltz Offers Full Damage Reconstruction Services!

11/7/2019 (Permalink)

A room completely taken down to the studs from water damage, only the wooden frame is still standing. We offer all phases of the reconstruction process in addition to damage remediation!

SERVPRO of Kingston/New Paltz has long been known for being the LOCAL experts at restoring fire and water damaged homes, cleaning up sewage backups and biohazards as well as being one of the few in the area that are certified in mold remediation, but we also have a complete Reconstruction Department as well!

Water damage and sometimes secondary mold damage can really destroy sheet rock and insulation inside the walls of your Saugerties home. Of course, we’ll handle all the cleanup but now there’s no need to find another company to put it all back together, WE’VE GOT THIS!

Fire, smoke and water is detrimental to the structure of your home or business. SERVPRO of Kingston/New Paltz has the expertise, state of the art equipment and cleaning products to get you back to normal but we can also rebuild any part of damaged areas!

Sure, we’ve got your back for any of these problems and will take care of them the right way, but what happens next? Our rebuilding teams will assist you with all your reconstruction needs, work with your insurance company and customize a plan specific to your plans, no need to go to another company and start all over again with someone who doesn’t know what you’re needing.

We’re excited to be able to offer the following reconstruction services:

  • Structural repairs
  • Framing
  • Carpentry
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Tile Work
  • Flooring and Carpeting
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes

We’ve been the locally owned and operated restoration business that the Ulster County home and business owners have come to count on for over 25 years, let us now help you with EVERY PHASE of your damage, no matter the size.

Take a look at our Facebook and Google pages for photos, blogs and info! Give us a call today at 845-255-4334, let us make it “Like it never even happened.”

24 Hour Emergency Water Damage Services ALWAYS Available for Your Highland Disaster!

11/6/2019 (Permalink)

SERVPRO drying equipment set up in a living room. Call the experts in the industry if you suffer water damage in your home or business!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water damage emergencies, no matter the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. There’s a ton of questions and the feeling of not knowing where to even start. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine vital home interior and safety information, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available on site?

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. We can handle sewage issues, mold problems and other biohazards as well. Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keep our number in your phone, one less thing to worry about in a stressful situation. We’re here to help 24/7 and are faster to any size disaster!

Get Your Saugerties Home Ready for Whatever Winter Brings!

11/6/2019 (Permalink)

Snow and icicles hanging from the gutters on a home Don't get caught in a water damage situation, prep your home for whatever winter may bring!

We never know what Mother Nature might do in the winter months, we could have 40 degree days and some minor snow fall or we could have blizzard conditions a few times and negative degree days a week at a time. Either way, take the time now to get your home prepped for whatever winter brings. Weather extremes can lead to water damage, roof damage, broken pipes & ice damming.

SERVPRO of Kingston/New Paltz wants to make sure you are prepped, have the info and know what to do in case you’re faced with a damage situation.

Top Tips for Preparing your Home for Winter Weather-

  • When temps dip below 20 degrees, or the “temperature alert threshold,” keep cabinet and closet doors open to allow heat to circulate in. Especially true in attics, basements and garages. If possible, purchase some pipe insulation material from a hardware store. It’s inexpensive and easy to do.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 
  • Shut off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off". If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  • Have your hot water heater inspected as they also can leak if not properly maintained.
  • Proper maintenance of your furnace can help reduce the risk of puff-backs
  • Have your roof and attic inspected for any leaks or damage. Unknown leaks can cause secondary damage like mold and structural issues. Needing a roof repair or replacement is not something you want to deal with in the winter months.

If your Saugerties home experiences any kind of water damage, broken pipes or ice damming, mold issue or sewage problem, count on the experts at SERVPRO of Kingston/New Paltz to get you back to pre-damage conditions effectively and efficiently. Our trained and experienced professionals are available to help 24/7 at 845-255-4334.

Why Your Best Choice for Damage Restoration is SERVPRO of Kingston/New Paltz

11/5/2019 (Permalink)

A wall outlet with a plug on fire Choose the best in the industry for all of your residential or commercial restoration needs, we're faster to any size disaster!

If you’re dealing with fire, water, storm or mold damage to your home or office, figuring out what your next steps should be can be overwhelming and stressful. Even with the rate of natural disasters continuing to rise, it’s hard to imagine these situations happening to you and your family.

The good news is that we have over 25 years of experience in all types of damage restoration in the Hudson Valley and know exactly what to do to get you back to normal effectively and efficiently.

Our approach to restoration is dynamic, and customized to each person. No 2 damages are alike but you can rest assured you will get a quick response by trained professionals with state-of-the-art equipment any time you call. Our damage remediating specialists are available for emergencies 24 hours a day, 7 days a week.

Why you should choose SERVPRO of Kingston/New Paltz for all your restoration needs? 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time is crucial. Fire, water and storm damages are all best treated early on to prevent the damage from becoming worse or causing secondary damages, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately and get your restoration process set in motion quickly. 

In a large storm or disaster event, SERVPRO of Kingston/New Paltz has the resources at our fingertips comprised of the best of the best in the industry. Our large-loss specialists are stationed throughout the country to handle any size disaster. No damage is too small or too large for our experts!

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the extra SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment and products available, which we can provide. Whether we are dealing with water extraction, sewage spills, smoke and odor removal or mold remediation, we have the best equipment and perform the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date. 

If you ever suffer fire, water, sewage, storm or damage of any kind in your home or business, Give us a call! We are here 24/7 to get the restoration process set in motion for you. We’re here to help and will make it “Like it never even happened.”

Indoor Air Quality in your Kingston and New Paltz homes.

11/5/2019 (Permalink)

A man with an air mask over his mouth holding up a clogged home air filter The time is now to get your indoor air quality where it should be for winter.

Fall is finally in full swing in Ulster County and indoor air quality soon becomes a focus as it’s driven by the need to be in closed up environments.

Here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to let the fresh air in again-

Questions:

-Does your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-**Have you had your duct work and dryer vents cleaned this year?**

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions? Has the chimney been cleaned?

-Do you smoke in your house?

Answers:

-Consider hiring a professional to install exhaust fans if you need them. Mold loves moisture and humidity.

**Have your air ducts and dryer vents cleaned yearly. This can eliminate contaminants like mold and irritants. The dryer vents should be cleaned yearly for performance and fire safety. **

-Store flammable and dangerous cleaning products away from fire or closed in spaces. (See below link for VOC’s.)

-Have your fireplace inspected and cleaned as needed no matter if it’s gas or wood.

-Don’t smoke inside the house, keep it outside at a distance from the home to avoid a fire and preferably near a water source.

Some Causes of Indoor Air Pollution:

-Asbestos building products (Usually found in very old buildings and when the materials dislodge or are no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Indoor tobacco use

-Some household cleaning products that have volatile ingredients like bleach and ammonia. (AKA, Volatile Organic Compounds or VOC’s).

**SERVPRO of Kingston/New Paltz uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of debris, dust, allergens, pollen, dander and dirt.

Call us today to schedule your duct or dryer vent cleaning and to learn more about how we can help you get your home ready for winter, 845-255-4334.

Choosing the Right Fire Restoration Company Should Be Part of Your Home Fire Plan

11/5/2019 (Permalink)

A roof on fire with smoke and flames billowing out of a brick house. SERVPRO of Kingston/New Paltz is the first choice in fire damage restoration!

Homeowners should be especially careful during the winter months when it comes to fire prevention and having a solid emergency plan for the family. The highest number of home fires are in the winter, with December being the peak. Between holiday decorations, electrical issues, candles burning and space heaters running, the chances climb in the winter for sure.

Planning for a fire in advance is one of the best ways to keep yourself and your loved ones safe. A fire escape plan and emergency precautions are helpful in the moment, but knowing what to do afterwards is extremely valuable. That is where picking the right restoration company ahead of time comes into play.

What is Their Process of Fire Restoration?

When you pick your damage restoration company in advance, you want to be reassured that you can call them at any point and have them respond quickly. Not only does SERVPRO of Kingston/New Paltz guarantee that, but we also guarantee that we will send highly trained and highly experienced professionals to the scene who are well-versed in a variety of cleanup scenarios.

Although every fire damage is different, here are just a few of the ways we can help:

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, if needed, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire utilizing a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If you’ve been affected by a fire, call us right away! We are here 247 to help you recover.

The silent fire hazard lurking in your Kingston home

11/4/2019 (Permalink)

A dryer vent pipe on fire Getting your dryer vents professionally cleaned is an easy step in fire prevention.

Getting the laundry done is just another mundane task. However, every year firefighters across the country respond to around 17,000 home fires caused by clothes dryers, according to the Building Performance Institute.

A scary 34% of these fires is caused by an accumulation of lint, the simple task of not cleaning the lint trap in your Ulster County home can set you up for a dangerous situation that can be far more serious than decreased performance caused by constricting a dryer's duct work.

Take a look at these best practices to ensure safety in the laundry room:

  • Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used
  • Clean the dryer lint filter before and after each load of laundry
  • Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged.
  • Completely clean lint out of the vent pipe every three (3) months.
  • Check occasionally through the venting system behind the dryer to ensure it isn’t damaged.
  • Put a cover on outside wall dampers to keep out the elements.
  • Ensure the outdoor vent cover opens when the dryer is on.
  • Consider having SERVPRO of Kingston/New Paltz clean your dryer venting. It’s easy, reasonably priced and will help ensure safety.

If you’re interested in scheduling a cleaning or if your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Kingston/New Paltz is here to help 24/7! Give us call at 845-255-4334, we’ll make it "Like it never even happened."

Think about winter prep in the fall for your Saugerties or Highland home

11/4/2019 (Permalink)

A home window with ice and condensation built up around the inside. Get your home winter ready to help avoid damages from the cold temps.

Sure, you have a pretty good idea of what your family needs for the winter months in Ulster County, but consider what your home needs to keep it running in the cold temps as well. Some simple home strategy in the fall months can help avoid a very costly and inconvenient experience in your Ulster County home this winter.

Creating a list of to-dos’ around the house before winter comes can be a reliable source that you’ll come to count on.

Important things to include:

-Winter heating costs- It’s a great idea to put some savings aside for unexpected issues like plumbing failures, fireplace problems, heating system malfunctions and pipe issues.

-Windows and doors can really cause drafts in the winter, especially in older homes. Don’t forget the basement and check everything for drafts and insulate or seal as needed. Put in storm windows and doors if you have them.

-Consider hiring a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned and to check the fireplace. We recommend these services on a yearly basis.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Use caulking or weather stripping around entry points if any pipes or ducts travel through an exterior wall.

Some solid prep work in the fall can really help in the long and short run of things. Not just peace of mind for safety and security, but for your wallet too.

SERVPRO of Kingston/New Paltz is here to help in any fire or water damage situation, our crews are here 24/7 for your emergencies. Give us a call, we’re faster to any size disaster!

Know the Differences between Flood Damage and Water Damage SERVPRO® of Kingston/New Paltz

10/31/2019 (Permalink)

A bathroom with the walls and appliances removed and green drying equipment placed throughout. There are distinct differences between flooding and water damage. Speak with your insurance agent ahead of time to determine what coverage you need!

While the terms “water damage” and “flood damage” are terms often used similarly, the truth is they have some differences that are important to know in remedying the damage. While all water damage situations should be treated quickly, knowing the cause of the damage will help tremendously as you begin restoration in your Kingston, Saugerties, Highland and New Paltz homes. 

-What Is a Flood? FEMA defines a flood as a temporary event that results in partial or complete water coverage on an area consisting of at least two acres or across at least two properties. If the water is caused by any of the sources below, the chances are high that you’re dealing with flood damage: 

-Any source of runoff or surface water that has accumulated quickly

-Mudflow

-Excess of inland or tidal water

-A collapse of land as a result of erosion or undermining, caused by excessive waves or currents that result in a flood. 

What Is Water Damage? Water damage and flood damage may seem quite similar, but there are distinct differences. You may have water damage instead of flood damage if: 

-The water source is from inside your home

-You are the only person affected

-The above list isn’t the source of the water

If these factors apply, you may be dealing with water damage instead of flood damage. However, if two or more properties are involved or a large portion of your land is affected, you may be dealing with a flood instead. 

-It’s important to speak with your insurance agent BEFORE there is a water issue of any kind so you are clear what coverage you have and don’t have.

Protect Against Water and Flood Damage Regardless of whether the damage is classified as being from a flood or from water, homeowners want to do their best to protect against it. Some of the ways you can do this are: 

* Check areas prone to water damage regularly—basements, attics and bathrooms to name a few.

* Understand the flood alert system to be aware of your risks 

* Be aware of the types of flood insurance available to you, as it is typically not included in homeowner’s policies. 

If you’ve been affected by any type of flood or water damage, we are here to help. Our trained technicians are ready to respond 24/7 so we can make it Like it never even happened.

The Business of Preparing Your Business for Flooding-SERVPRO of Kingston/New Paltz

10/29/2019 (Permalink)

An office space inside a commercial building in with large puddles on the floor and items in disarray after flooding. Having a flood plan in place for your commercial property is valuable no matter what!

For those who own businesses in Highland, Kingston, Saugerties, New Paltz or anywhere in Ulster County, practicing flood preparedness is a wise investment of time. The risk of flooding is underestimated, but 2018, it has been reported that the U.S suffered over $18.8 billion dollars in flood damages JUST from severe thunderstorms. Therefore, even those who do not think they would normally be at risk are wise to prepare.

Safety is the most important part of preparing for a flood, but it can also be helpful for your business continuity, too. By being prepared in a few different ways, you can work toward reopening much more quickly and getting back to business.

How Flood Preparedness Works for Businesses

Making sure your business is prepared might feel like a lot of pressure, which is why we’ve pooled some helpful tips and resources for you to access:

  • Locate your business utilizing FEMA’s Flood Map tool, which will show you your average risk and historical flooding information.
  • Take note of the list below to determine what documents would be helpful to preserve.
  • Communicate the guidelines of your official Emergency Action Plan with employees so they are educated and prepared.
  • Schedule emergency evacuation drills regularly and post maps of evacuation routes near exits.
  • Discuss your insurance coverage with your agent—many business policies require flood insurance to be an add-on. Be clear of what is and isn’t covered, don’t assume a thing!
  • Keep your emergency kit in the office fully stocked and up to date.
  • Elevate routers, servers and computers if possible before evacuation. Even a foot or 2 higher can make a big difference.

Preserving Helpful Documents

Keeping the right documents secured in an offsite location will ensure you have all the paperwork you need once the time to reopen comes. Here are some wise ones to copy, take a photo of, back up on a zip drive, etc:

  • An outline of every task that must occur for reopening to happen
  • Phone numbers of any third parties you should check in with—staff, vendors, etc.
  • Your insurance agent’s phone number, the emergency #, a copy of your policy (and flood policy, if you have it)
  • The how-to’s of recovering backed-up computer files.
  • Information about any outstanding loans, leasing agreements and other bank records
  • The contact info for a damage restoration company, SERVPRO will work directly with the insurance company to get remediation going quickly.

SERVPRO of Kingston/New Paltz also offers a FREE all-in-one resource to help organize and easily maintain all the important info for everyone to access at their fingertips. Call us today and ask about our Emergency Response Plan, we'll take care of it for you!

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Fire Prevention Strategies for Kingston and New Paltz Commercial Building Owners

10/24/2019 (Permalink)

A fireman in front of a blue and white commercial building on fire Fire Prevention steps for your Ulster County commercial building is as important as fire prevention for your own home.

The best fire prevention is to be prepared and have a plan. As an owner of a building, there are numerous ways to prevent fires in your workplace. Yes, accidents occur but having plans, prevention and preparedness will help keep things running smoothly. Some involve your preparation, some need employees or staff members to assist. Having fire prevention knowledge and acting on those steps is key:

-Have an Emergency Plan: Make sure all occupants practice fire drills, know the exit routes, can operate a fire extinguisher and know who to call in an emergency.

-Have accessible equipment: fire extinguishers, sprinklers, alarms, control panels should be easily accessible.

-Get rid of hazardous materials: Flammables and combustibles need to be stored separately and disposed of properly.

-Store safe: Chemicals and other flammables should be kept in a dry, secure room with ventilation.

-Regular Maintenance: Schedule all your fire protection equipment to be inspected and maintained yearly or as often as the manufacturer advises.

-Keep It Clean: Clutter is fuel for a fire and can block escape routes. Keep the building neat and tidy.

-Invest in a Security System: Safety of the employees, peace of mind and to help protect against arson are just some of the reasons to have a system installed.

-Smoking Areas should be far away from the building: Provide plenty of ashtrays placed more than 10ft. away from the building, have them emptied often.

-Stick with OSHA and NFPA Guidelines: These agencies are the experts for rules and requirements to keep your building up to code for safety.

Accidents happen, disasters strike, things are out of our control. As an Ulster County building owner, rely on the experts at SERVPRO of Kingston/New Paltz to get everyone back to business quickly and safely you ever experience fire and water damage. We’re here to help 24/7 and will make it Like it never even happened.

Water Leak? Check these spots in your Ulster County home | SERVPRO® of Kingston/New Paltz

10/14/2019 (Permalink)

leaking water line against a green wall Water leaks can be tricky to locate, they might not be where you most commonly look!

Water leaks don’t always make themselves known in the sound constant dripping of water or puddles on the floor under the sink. You might notice a moldy-musty smell in the basement or perhaps your hardwood floors have started to buckle. Some only find out there is a leak somewhere in their home once they notice an unusually high water bill.

Because leaks can account for up to 10,000 wasted gallons of water a year, you will need to take care of them quickly. Additionally, mold growth is an unwelcome partner of an unnoticed leak and can start to grow and flourish quick. 

Take a look at these hints and make yourself a list of go-overs every fall and spring:

When trying to determine where your leak is located, checking the most obvious spots first will help you narrow your possibilities down by process of elimination. Here are some of the most common spots for water leaks:

  1. The Bathroom

Between the sink, toilet and shower, there are options galore for water to leak. Check the seal around the base of the toilet, check for drips from the faucet and the pipes under the sink to rule the bathrooms out.

  1. Around the Hot Water Heater

Because it is normal for hot water heaters to build up condensation through regular operation, leaks can be difficult to detect at first. Listen closely for a leaking sound when the unit is off and watch moisture levels carefully to determine if this is the culprit. Most of this normal condensation isn’t usually a high-enough humidity level to attract mold, so if you smell musty-ness, start looking for fuzzy-ness.

  1. In the Basement

Most basements contain the majority of your home’s plumbing and water piping, so they are an important spot to check if you suspect a leak. Check the pipes thoroughly where they seal for any accumulated moisture. Basements are notorious for leaks, ground water, foundation cracks, pipe or sump pump back ups and a host of other piping and systems make this area a common location for problems.

  1. Beneath and Behind Appliances

Appliances such as refrigerators, dishwashers and washing machines, water dispensers, use a lot of water and are susceptible to leaks from damaged pipes. Check under and behind appliances regularly for moisture buildup.

  1. Under the Kitchen Sink

Kitchen sinks, especially those equipped with garbage disposals, are notorious for leaking water into the cabinet underneath. There are many seals and connectors that can wear down with age, causing an unseen leak to hike your water bill up.

If youve discovered water damage or mold growth in your home, were here to help!  We have trained professionals and can restore water damage and handle mold remediation "Like it never even happened." Contact us today!

Winter Prep Tips for your Ulster County Commercial Property

10/11/2019 (Permalink)

Water pooled in different areas on a flat commercial roof Winter readiness for your commercial property is just as important as your home!

Living in the Hudson Valley has taught us to expect the unexpected when it comes to winter weather. Protecting your business or commercial property in the cold months is just as important as what you do to prep your home.

Here are some of the useful tips we’ve gathered to help prepare your business for the upcoming winter and help give you some peace of mind:

-Check the external areas or common areas for downed tree limbs and branches.

-Inspect the walkways and parking lots for proper drainage to alleviate flood hazards, icing problems, trip/fall hazards, potholes and cracks and make repairs as needed to keep those areas free and clear (this is a good idea all year long).

-If you have a parking lot at your building, keep it free and clear of snow and ice, keep salt handy and use it often. A snow removal company is a good resource to have on hand in this case.

-Check all handrails, stairwells and entry ways and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Inspect the roof for any problems that could lead to leaks and have the gutters cleaned bi-annually.

-Eliminate any drafts with caulking or weather stripping, as gaps around windows and doors run up heating bills.

-Keep vacant areas heated on a low setting, 55 degrees is ideal and will help prevent pipes from freezing. Burst pipes can have costly repercussions.

-Don’t forget about outdoor irrigation systems, these need to be winterized properly as well.

-Many building owners utilize a facilities manager or property management company to help keep an eye on and maintain things at their properties. Perhaps speak with a neighboring property owner to see what they do in this case.

-Ask SERVPRO of Kingston/New Paltz about starting an Emergency Ready Profile for your business. It’s FREE and a great resource to have at your fingertips in case of a disaster.

The best way to reduce business interruption following a disaster is to plan for it NOW.

If your business suffers any kind of fire, water, sewage or mold damage, we’re here to help 24/7.  We’ll get you back to business quickly, "Like it never even happened." Keep our number in your phone for emergencies, (845)255-4334.

Fall is the time to get your New Paltz home prepped to avoid Ice Damming during an Ulster County Winter!

10/10/2019 (Permalink)

Icicles, snow and ice build-up on the roof and gutters of a home Help prevent ice damming from occurring in your Ulster County home this winter!

If you live in the Hudson Valley, you’re familiar with the amount of snow and freezing cold temps that can occur in the winter months. You might have experienced or have heard the stories about ice damming and the headaches it can cause.

Ice Dams can occur when there are several inches of snow on the roof and the outside air hovers in the low 20’s for many days. Poor attic insulation increases the chances of a problem too. Ice dams form when heated air melts roof snow down into water stuck behind ice. When the water is dammed and has nowhere to flow through the gutter system, it can back flow under shingles and inside your home.

The goal is to stop snow and ice from melting, keeping your attic as cold as possible and clearing icicles and snow build up from the roof and gutters.Here are some helpful prevention tips you can do ahead of winter to avoid an ice damming problem:

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20’s.
  • Install more insulation in the attic floor to prevent warm household air getting into the attic.
  • Have good ventilation in the attic to consistently replace warm air that might rise to the attic with cold outside air.
  • Keep the bottom 3-6 feet of your roof clear of snow but be careful not to damage any shingles.
  • Make sure your gutters are clear of leaves and debris. The more clogged they are, the higher the chances of the heavy ice build-up happening.
  • Check and seal places where warm air could leak from your house to the attic: vent pipes, exhaust fans, chimneys, attic hatches and light fixtures are all possibilities.
  • Do some research to see IF installing a heat cable along the eaves is right for your home.
  • Inspect, or have your roof and attic inspected for proper ventilation and insulation.
  • Look for signs of inadequate ventilation: rust spots, rusty nails or a mildew smell are all signals that moisture has formed on the inside of your roof. That mildew smell is telltale of mold growth, SERVPRO of Kingston/New Paltz offers FREE mold inspections. Mold isn’t something that should wait to be remedied.
  • If you have soffit vents in your eaves, make sure they are not blocked and insulation surrounding them is secured so that air can flow easily.

If ice damming happens despite your best efforts, keep in mind the following:

-Don’t chip away at the ice, that will damage the shingles no matter how hard you try not to.

-Don’t install a water heater or other mechanical equipment in the attic.

-Don’t use salt or calcium chloride to melt the snow, they are super corrosive and can cause problems with gutters, downspouts and flashings. The runoff from these will also cause harm to plants and grass.

The best solution is to call a roofing specialist to locate the leak and seal everything. Then call SERVPRO of Kingston/New Paltz to remediate the water damage. We’re available for emergencies 24/7 at (845)255-4334. Our certified water damage technicians will take care of the damage Like it never even happened.

Categories of Water to Consider if you Have Water Damage in your New Paltz, Kingston, Highland or Saugerties home

10/9/2019 (Permalink)

Crumbled sheet rock and insulation from a ceiling laying on a bathroom toilet and vanity Call the professionals in water damage restoration to get you back to pre-damage condition!

Don’t assume its harmless water when you suffer a water damage in your home! There are 3 distinct categories of water in this situation: clean water, gray water and black water.

The 1st step is always the same, clean it up and dry it out, as soon as possible is best to avoid the threat of mold growth. Keep these things in mind as it will vary the type of cleaning and remediation depending on what you’re dealing with:

1: Clean Water

Clean water doesn’t pose an immediate threat to your health. Clean water is free of bacteria, microbes and other contaminants and can be the result of snow or rain water, broken water lines, toilet holding tanks, and malfunctioning appliances.

Important Fact- it only takes 48 hours and contact with the surfaces of a home for clean water to become a category 2- Gray Water.

2: Gray Water

Gray water means the water damage cleanup and restoration can become a bit more serious. This water may create a health risk since it will contain degrees of chemical, viral or biological contamination. It has the potential to cause illness if contacted or consumed.

Gray water occurs from toilet bowls, sump pump failures, dishwashers, aquariums, washing machines and showers. The 48-hour exposure time applies here as well, since gray water becomes black water if not treated.

3: Black Water

Where there is black water, you now have the most serious of the 3 categories, as its considered highly contaminated by harmful chemicals, fungi and biological matter and will cause severe discomfort and illness. The sources are toilet back flows, sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

It is best to treat all waters associated with water damage as black water because water picks up contaminants along its path. Consider the example of water running inside the sheet rock walls and insulation of your home.

The three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians are certified by IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO of Kingston/New Paltz is here to help get the situation under control. Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

SERVPRO of Kingston/New Paltz offers all phases of Commercial Cleaning, Restoration & Reconstruction

10/9/2019 (Permalink)

A green SERVPRO-branded tractor trailer parked at a large office building Let the professionals at SERVPRO of Kingston/New Paltz handle everything you need at your commercial property!

Whether looking to have the ducts or carpets cleaned at your office, or maybe you’ve suffered a fire or water damage in your building, perhaps you’ve discovered mold in the restrooms, or just had remodeling done, bought a restaurant and needing a full commercial kitchen cleaned? No matter what, there is nothing our professional teams can’t handle! No damage is too big or too small, from a store front or office space to a full warehouse or academic building, we can take care of everything you’re needing quickly and efficiently!

Fire and smoke remediation, odor removal, mold remediation, kitchen sanitizing, sewage backups, graffiti or vandalism, water damage restoration, post construction clean-up, and all phases of reconstruction are just some of the commercial services we can take care of. Something not on this list? Just ask!

Our commercial services are endless, from start to finish, we’ve got the trained and certified professionals, specialized equipment and as always, WE’RE LOCALLY OWNED AND OPERATED.

Let us take the worry and hassle out of your emergency and the stress out of doing it yourself, call us at 845-225-4334, our estimates are FREE and we’re available 24/7 for emergencies.

SERVPRO of Kingston/New Paltz is ALWAYS PREPARED for your commercial property emergency!

10/8/2019 (Permalink)

SERVPRO's specialty remediation equipment lined up in their warehouse ready to go No matter what type of property you have, commercial or residential, SERVPRO of Kingston/New Paltz is always ready to help!

SERVPRO of Kingston/New Paltz is here to help in any residential or commercial property. We are proud to say that we too, have been a locally owned and operated company since 1992 and have extensive experience at restoring commercial properties to preloss condition in efficient manner. We understand how vital it is to get your business back up and running as soon as possible, so you can count on us to have a live staff and restoration technicians available 24/7 at 845-831-3600 to help cleanup and restore water, fire & mold damages!

Our teams of professional restoration and remediation technicians are extensively and continuously trained and certified by the IICRC to handle the remediation of all damages and the reconstruction afterwards, no matter the type and no matter the time.  Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

Being centrally-located, our offices and warehouse have the specialized equipment and resources to get to your location quickly to help minimize the damages and get your Kingston, New Paltz, Highland or Saugerties property back in business!

We are Large Loss Response Team Certified

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.

Should your Ulster County business or commercial property experience fire, water, sewage or any kind of storm damage, we’re here to help. Keep our number in your phone, (845)255-4334.

How to Make the Right Choice in Restoration for Water Damage in your Ulster County home

10/7/2019 (Permalink)

Wet sheet rock and insulation collapsed onto bathroom cabinets Numerous damages can come from water damage, choose the right restoration company to handle any size disaster!

If you’ve discovered that you’ve suffered water damage in your home, a common reaction is confusion and not knowing the right steps to take. Between consulting with home-owners insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. SERVPRO of Kingston/New Paltz will help guide you the rest of the way.

There are a lot of companies out there so it can be difficult to determine what is important when researching restoration companies. Here’s a guide of what to look for to make the right choice: 

*A Full Restoration Provider

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Our professionals are  highly trained and   certified in every type of water damage remediation and will provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians. We pride ourselves on constantly evolving as new technology is introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 25 years, we also have a nationwide network of other franchises that we can work with if a disaster were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)255-4334- one less thing to worry about!  We’ll help get you back to preloss condition, Like it never even happened.

Do you know how to use a fire extinguisher and which type in your New Paltz home?

10/4/2019 (Permalink)

A multi-colored chart displaying what type of fire extinguisher to use for what type of fire. Be sure to know what type of fire extinguisher you have in your home and to learn the PASS System to use it before you have a fire!

Sure, you probably have a fire extinguisher in your kitchen, maybe even one in the garage too. A fire extinguisher can really help put out a small fire before emergency personnel arrive at your Ulster County home and can help you exit your safely.

Keep in mind though, that not every extinguisher is for every type of fire, so what type do you get?

All household fire extinguishers have the top 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. Some models are for commercial use or industrial specifications, classified as D or K extinguishers.


-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (think more like stove-top fires)

-C is for electrical equipment

A good note to remember, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?


To use the extinguisher properly, you want to use the PASS method:


-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets super cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Always read the instructions on the fire extinguisher and get familiar before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. Do not assume anything when it comes to fires!


Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 


SERVPRO of Kingston/New Paltz has the trained experts in the industry of fire damage remediation. If you experience fire damage in your home, don't hesitate to call us, 24/7 for emergencies. We’re here to help and will make it Like it never even happened. 

Is your Ulster County business ready for an emergency?

10/3/2019 (Permalink)

A black Ipad and black Iphone displaying the same app Take advantage of our FREE and EASY Emergency Ready Profile for your business preparedness!

Being a business or commercial property owner in Saugerties, New Paltz, Highland or Kingston, there are some ESSENTIAL STEPS that you and your employees need to be aware of in case of a disaster or emergency:

-Do you have an Emergency Evacuation Plan in place? Has your staff reviewed it as well?

-Does everyone know where the emergency shut-offs are for utilities like electric or gas?

-Do you have the vital contacts and phone numbers available at a moment’s notice to everyone at your business?

SERVPRO of Kingston/New Paltz offers an Emergency Ready Profile (ERP) for at zero cost to you. Our business is about being prepared and taking care of disasters at a moment’s notice, so we know how important it is to be ready for whatever happens!

We work with local businesses to develop an easy tool, customized to your business’s information, available as an app for your phone and in hard copy as well, loaded with the vital information you and your employees can keep for super quick access! 

What is it?

A 24-48 hour snapshot of everything you may need to know in case of an emergency at your building or property. This includes:

  • Photos, location, and contact info for utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information, updated as often as needed
  • Emergency Protocols, plus recommendations as businesses change
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • Cell Phone App and Hard Copy Binder for quick access of info no matter where.

Why do it?

  • It’s FREE and It’s EASY, we’ll take care of it all for you!
  • Comprehensive document that has all the vital information needed in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 600 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared. We’re here to help no matter when and will get you back to business quickly if disaster ever strikes!

Contact Corey or Amy at 845-255-4334 at the SERVPRO of Kingston/New Paltz office for more info!

The OTHER problems that can come from a hoarding situation in an Ulster County home

10/2/2019 (Permalink)

A room in a home filled with possessions, debris and refuse creating a dangerous hoarding situation It's vital to work with a certified cleaning and restoration company when it comes to the dangers stemming from a hoarding situation.

Compulsive hoarding affects approximately 700,000 to 1.4 million people in the US. It’s a serious mental illness, a subtype of OCD, that causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

Hoarding dangers in an Ulster County property can include: unknown water damage, subsequent and potentially dangerous mold growth, bug and rodent infestations, structural damages, and fire hazards.

A home or property that’s been impacted by hoarding warrants a series of procedures to restore it to a safe and livable environment. Call in the restoration professionals, who will clean up the property the right way and ensure its safely rehabbed.

What Cleanup Involves:

Cleaning up after hoarding requires special consideration and a company that understands how to create, execute and complete a comprehensive protocol to handle the hazards. There could be numerous bio hazards involved so health and safety regulations must be put in place accordingly.

Removal of Items:

This is the cleaning phase—sweeping the space of the objects and refuse that have piled up over time, removing contaminated items and discarding properly. These items can become hazardous over time, or considered a bio hazard, professionals will need to ensure safe removal.

Removal of Dangerous Substances:

Hoarding can hide dangerous health-related hazards, including varieties of mold and other pathogens, along with insects, rodents and other pests.

Make sure the property is being properly handled by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning:

Once the clutter and debris are removed and the space is cleared, a licensed team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In some cases, and especially when mold has been growing, flooring and sub-flooring and/or structural damages will need to be addressed and repaired before the property can be safe to reside in. Working with a company that handles both the remediation and reconstruction like SERVPRO of Kingston/New Paltz will ease the stress of the situation and decrease the chances having to hire multiple companies

In need of a team to help restore a space where hoarding has been an issue? Contact our certified professionals at SERVPRO® of Kingston/New Paltz at (845)255-4334. We’re here to help and will make it Like it never even happened.

Before, During and After a Fire....Do you know what to do at your New Paltz home?

10/1/2019 (Permalink)

A white smoke detector on a brown wall with a large plume of smoke heading towards it. There's a lot to think about when a home fire occurs, we've made an easy list for you to follow for before, during and after.

Do you know what to do in the event of a house fire? Of course, we all hope a fire will never happen to us, but the reality is that there are an estimated 358,500 home fires occur every year . Though they are always alarming situations, planning ahead can go a long way in helping you feel safe and prepared. While practicing general fire safety is best, knowing what to do at every stage is also essential for keeping you and your family safe.

We’ve compiled resources from the National Fire Protection Association and Ready.gov, we’ve assembled a complete overview of preparedness, safety precautions and actions to take after the flames subside:

Before a Fire:

-Install smoke alarms in each bedroom and on each floor of the home, and be sure to check them once per year at least.

-Ensure the house number is visible from the road and/or on a mailbox for emergency responders to easily see.

-Identify two ways out of each room and create a drawing of the floor plan reflecting escape routes. Review this with every member of your family.

-Agree on an outdoor meeting place for the whole family, such as a neighbor’s mailbox or a visible landmark far from harm.

-Alert any visitors or overnight guests to the plan should an emergency occur.

-If you have young children or family members who have limited mobility, assign them to a “buddy” who can make sure they get out safely. This should always include family pets.

-Make sure all escape routes are free of clutter and easily accessible for all family members. Check on potential obstacles like door locks that might stick or windows that can be an issue for evacuating.

-Take photos of all rooms in your home for when you might need to file an insurance claim.

During a Fire:

-Call 911 as soon as you are able.

-Smoke rises, stay low to the ground to avoid inhalation as much as possible.

-Always feel the door and doorknob for heat to determine if a route is safe (that’s why 2 ways out is so important).

-Open doors with extreme caution in case the fire is just beyond.

-If your clothes catch fire, remember to stop, drop and roll right away.

After a Fire:

-Contact The Red Cross or other local emergency relief service, they have numerous resources to assist in home fires and other emergencies.

-Call your insurance company and a restoration company that is certified is fire and smoke damage restoration.

-Do not go back in the home until the fire department has told you it is safe to. Make sure you have a professional reconnect utilities like electric and gas.

-Take an inventory of all damaged items, as best as you can before cleanup begins. The photos taken before hand will come in handy here, it’s impossible to remember everything you own in a crisis like a house fire.

-Save any receipts for any expenditures accrued due to the fire to submit to your insurance company.

If your home has been damaged in a fire, don’t hesitate to reach out to us 24/7! We are fully certified in fire damage restoration and will respond quickly to damages. We’re here to help and will make a stressful situation "Like it never even happened."

Hidden Water Damage, Here’s Where You Can Find It | SERVPRO® of Kingston/New Paltz

9/30/2019 (Permalink)

A large puddle of water on the carpet inside a home Water damage can be a tricky thing to locate! Give us a call if you've noticed water damage in your home, we're here to help!

Sure, extreme rains and flooding increase the chances of water damage inside your home but, these are not the only reasons it will occur. Many things inside can cause water damage, and quite a few of them occur in places that are easily missed. (Why would you think of moving your dishwasher around?)

If water damage is left untreated, it can become more severe and cause more problems like mold, flooring replacements, and lower room damages. Water damage claims can get costly, and it’s not uncommon for insurance to not accept water-related claims at all. It’s always a good idea to be familiar with the terms of your homeowner’s insurance policy and what is and isn’t covered.

Knowing where to find hidden water damage can make a big difference in how much of a headache it will be to take care of.

Where You Can Look for Water Damage-

  • Below exterior windows- The seal around a window is not the most durable piece of construction, with time it can slowly begin to let water seep into the wood below.
  • Connection points of siding- Where siding overlaps or meets a corner, it is sealed against the elements. However, damage to the siding can also mean damage to the seal, leaving the plywood below exposed to water. If there is a leak there, it can affect many levels in your home.
  • Exterior painted surfaces- Multiple layers of paint can form miniature gaps between them, letting water in and causing the paint to bubble or soften. This can be common in older homes that dot the Hudson Valley.
  • Inside dishwasher cubbies- It is not typical to move the dishwasher unless it is being replaced, but often homeowners discover water damage during the upgrade process. Inspecting it regularly will help ensure there are no surprises. Don’t wait for a puddle to form on the kitchen floor before checking this area!
  • Inside bathroom walls.Water pipes heading toward the sink or tub can begin to leak with time, causing water spots in the paint as the water seeps into the wall.
  • Around toilets- A toilet has many seals to keep water in, but these can become weaker with time. Many homeowners will not notice until the floor begins to feel unsteady and the toilet develops a wobble. Mold is a common culprit of this type of water damage as bathrooms tends to be more humid consistently.

If you’re dealing with water damage, we’re here to help no matter what! SERVPRO of Kingston/New Paltz is certified in water damage AND mold remediation!

Easy ways to prevent mold in your Ulster County attic, basement or crawl space.

9/27/2019 (Permalink)

Mold growth in wood rafters of attic There are some easy steps to follow so you don't find this nasty microbial growth in your attic!

Mold spores thrive in dark and humid areas, these environments create the ideal place for microbial growth to spread and flourish. If you have a basement, crawl space or attic, it is likely that you already know how persistent mold can be. 

Due to mold’s effects on health, it is extremely important to prevent it when possible and have it remediated immediately when it occurs. However, having mold in your home does not have to be a way of life.

Here’s some great tips for mold prevention in your basement, attic or crawl space (really for any cramped or tight household space):

  1. Reduce Humidity-

Mold loves high humidity and needs it to grow, this is often present in basements and other tight quarters in a home. Try to keep humidity levels within 30 to 50% with a dehumidifier to discourage microbial growth.

  1. Store Soil Somewhere else-

Potting soil, mulch and indoor plants provide spaces for mold to thrive and an organic food source that it needs to keep growing. Keep these items stored somewhere other than the basement to discourage growth.

  1. Keep Clutter to a Minimum-

Having clutter, items or debris in an area reduces airflow and ventilation in the room. Reduce general clutter, especially when it comes to cardboard boxes, clothing, fabric and books. Try using plastic sealable totes rather than boxes. Store items away from having direct contact with walls.

  1. Direct Water Away From Your Home-

Mold requires moisture to thrive, so ensuring there is as little moisture as possible flowing toward the home will discourage it from growing. Landscaping and drainage paths should be crafted in such a way that water is directed away from the home and not allowed to gather around the structure. Keep an eye on your downspouts from the gutters and other drainage spots during your regular home maintenance.

  1. Don’t Let Leaks Linger-

Leaks provide the perfect environment for mold to develop, and they can cost you an extensive amount of money in wasted water and the costs to treat and remediate it, so fixing them ASAP is best. Get a good handle on your homeowner’s insurance policy as well, some leaky situations might be covered, but some may not.

  1. Make Use of a Fan-

Using a fan helps with air circulation and further reduces humidity. Airing out the basement and crawl spaces will help ventilation and discourage mold from occurring. Be mindful of the electricity and connections involved to make sure there are no fire hazard risks.

  1. Reduce Factors That Create Humidity

If you have laundry or air conditioning units in the basement, be sure they are properly ventilating to the outside. Avoid carpeting or rugs, which can hold moisture. Do not dry wet clothes in the basement as the air can grow more humid as they dry.

If you’ve discovered mold in your basement or anywhere else in your home, we are here to help! SERVPRO of Kingston/New Paltz has licensed mold technicians on staff. Give us a call immediately to learn about our mold remediation services and to schedule a FREE ESTIMATE.

Make Your Workplace Safety Drill Effective in 3 Steps | SERVPRO® of Kingston/New Paltz

9/23/2019 (Permalink)

A green and white exit directional sign hanging from a ceiling in an office building Practice, revise and repeat your workplace safety drill.You can't ever be too prepared for the unexpected!

If you’re a business owner in New Paltz, Saugerties, Highland or Kingston, you understand how important it is to keep your workplace free of hazards and your employees safe from harm. However, have you considered what would happen should an emergency occur in the workplace? There are 3 significant actions you should take to make a workplace safety drill understandable and effective.

Because of how negatively a disaster can impact a small business, it is important to create a plan for what to do should an emergency occur. Creating a plan that accounts for multiple possibilities, gathering feedback and then using that feedback to improve are all important components to coming up with a fool-proof plan. 

Here’s how business owners can work toward creating a workplace safety drill that works: 

  1. Plan Your Drill 

In order to create a effective and properly executed drill, it is important to plan it thoroughly and in advance to ensure it is as effective as possible. Be sure to plan for every scenario that could put your staff in harms’ way, such as fires, storm damage, power outages or any other emergency including those that are specific to your industry. Prepare for specific checks such as: 

  • Designate a meeting point for all employees outside of and away from the building. Be clear of the location to all departments and staff. 
  • Choose someone to perform a headcount and ensure that everyone in the building takes part.
  • Train some employees how to perform any emergency shutdown procedures such as turning off electric, machinery, gas or water lines before exiting the building.

It’s also important to schedule drills at various times if you have personnel who work a variety of hours or shifts so everyone can experience them. Emergencies don’t always happen from 9-5.

  1. Determine Where to Improve 

After conducting a few safety drills, the most important thing to do is take note of where improvements could be made. Make sure to get feedback from employees on their suggestions or recommendations. Even things that seem small can make a large difference in an emergency scenario, such as choosing a different exit route, more lighting or better signage.

  1. Make Changes and Repeat 

As important as it is to practice the drill, it’s equally as important to put any changes into effect immediately too. Notify all involved and as you continue to make improvements and run drills, it is important to note how more recent drills compare with earlier ones. Tracking the improvements and results of each round is a great way to ensure that drills are as efficient as they can be, that way everyone will stay safe should a real emergency occur. 

It’s highly recommended that you document and keep these practices in a safe and easily obtainable location. In an emergency, it’s hard to remember exactly what you’ve been told, having it on paper and handy to all makes for a less-stressful situation for all involved.

SERVPRO of Kingston/New Paltz has experts in damage restoration and can help you plan for emergencies with our FREE Emergency Ready Profile! It’s simple, effective and highly useful tool for all business owners. Give us a call today to learn more. 

Make Sure To Include Your Pets In Your Emergency Escape Plan | SERVPRO® of Kingston/New Paltz

9/11/2019 (Permalink)

2 dogs standing in a creek in a field. Our furry family members need an emergency escape plan in case of a disaster.

When making household emergency plans, it’s most common to create one plan for the entire family. However, it is important to remember your pet’s needs as well and theirs can be quite different than the others members of your family. 

Prepare Everyone Before An Emergency-

When making your own flood preparedness plan, be sure to remember these pet-specific items as well:

~Know the differences between a flood watch and flood warning to understand weather reports.

~Use the FEMA Flood Map Service Center or other trusted service to assess your overall risk.

~Obtain copies of your pet’s vaccine records and microchip information and include those with your own important documents stored in a waterproof location.

~Find a designated location to take your pets if you must evacuate, such as a pet-friendly shelter or hotel. It's recommended you research this in advance, you don’t want to be turned away in a crisis. Make sure your family and neighbors know which you’ve chosen so others can assist if needed.

~Coordinate with other pet-owning neighbors and develop a plan should one of you be away from home when a flood strikes. Show them where your pet emergency supplies are, paperwork, and designate a meeting spot. This offers a much-needed piece of mind in a stressful situation. The less questions, the less worry.

Making An Emergency Kit For Your Pet-

This most likely contains many of the same things as one would for a human, with some special considerations:

  • A picture and detailed description of your pets, as well as any special needs or warnings (ex. “Startles easily or Is fearful of dogs”)
  • Proof of ownership and Vaccination records, Microchip info too
  • An extra leash and collar
  • Bowls for food and water
  • Required medications
  • Enough sealed food, water and treats needed to last several days
  • A pet first-aid kit
  • An identical replica of a favorite toy for entertainment and something from home like a blanket for reassuring smells and comfort. 

Surviving a Flood With Your Pets-

When a flood becomes imminent, the most important thing to do is to tune in to local weather channels and emergency stations to stay aware of authorities’ instructions. Do not fall victim to fake news and rumors the social media can hype up.

Here are some other tips for surviving a flood with your pets:

  • Bring ALL outdoor pets inside and head to the highest area of your house.
  • If authorities are advising to evacuate, do so and bring your pets, as animals are required to be included in state and local emergency plans. If you’ve made arrangements for them to be SAFE elsewhere, get that plan in motion ASAP.
  • Make sure everyone in the family has the correct contact info to reach all involved pet parties.
  • Keep your and your pets’ emergency kits handy so they can easily be taken with you.

Flooding situations can be traumatizing, and pets can get easily scared and confused, having an emergency plan in place for their safety as well as yours can truly help in a disaster.

SERVPRO of Kingston’s/New Paltz is here to help 24/7. Get in touch with us today to learn how we approach water restoration differently and can help you after an emergency.

Wondering if that’s mold in your Ulster County home?

9/4/2019 (Permalink)

Mold growth found behind base molding that had been removed from the wall. Mold growth isn't always visible but the smell is pretty distinct!

The short of it is that Mold spores occur naturally in the environment, but if you’re noticing some unusual looking growth on any surface inside your home along with a musty and dirty odor, you could have a mold issue. Here’s some facts that help clarify the WHY and WHAT of microbial growth:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. The spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Mold needs lots of moisture or a small water source to flourish so locating and repairing the source of the water is the first step. Usually a small, consistent leak is the culprit.

Now the HOW:

SERVPRO of Kingston/New Paltz and our certified mold remediation experts will guide you in the right direction to getting rid of it, and our estimates are FREE. We’ll explain the process of remediation, assist with any questions and ease your worries so you don’t have to stress about how you’re going to deal with it.

In the meantime, keep these steps in mind:

If you see mold, leave it alone. You can accidentally spread it throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What You Should Do:

  • Stay out of affected areas, this includes pets too!
  • Turn off your heating/ventilation system and all fans.

What You Shouldn’t Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself. Our experts use specialized microbial products that you can’t purchase in the store.
  • Don’t spray bleach or other disinfectants on the mold. Bleach won’t do a thing and the mold will continue to grow.

SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are experienced and highly trained restoration professionals that use advanced, specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Call Us Today (845)255-4334 to schedule your free estimate, we’re here to help, 24/7.

Let SERVPRO of Kingston/New Paltz help you prepare your business for a disaster.

9/3/2019 (Permalink)

Holes and tears in ceiling sheet rock from water getting in. Commercial or business owners need to prepare for disasters, let SERVPRO of Kingston/New Paltz offer you that piece of mind.

September is National Preparedness Month, an yearly awareness promotion sponsored by the Federal Emergency Management Agency (FEMA) to help everyone get a leg up on preparing themselves, families and businesses in the event of a disaster. This year’s theme is “Prepared, not scared.” That statement couldn’t be more on-point.

While we’re all watching Hurricane Dorian travel this way and that and seeing the absolute devastation it’s wreaked on the Bahamas, it should serve as a reminder for business and commercial property owners to review their emergency and disaster plans.

While Ulster County has seen some significant property damage in the months of September and October in recent years, we have been spared from such forces as hurricanes like Dorian. Flooding, roof leaks, broken windows, electrical fires, sewage back-ups and downed trees are always possibilities in our area, regardless of hurricane status or not.

Commercial restoration presents unique challenges in and of itself due to the sheer nature of size and layout. Building structures, employees, clients or customers, inventory, files, documents, and other crucial elements can all be affected and with varying degrees.

It’s important to have a solid emergency plan that has critical information about the location of shut-off valves, fire system controls, network info and emergency contact numbers in addition to emergency escape plans and other critical disaster information. Having this all at your fingertips can save emergency responders precious time and help contain damage and minimize injury.

SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program (ERP) for any business owner to have at their facility, at no charge. It’s a simple process involving one of our team members and the business working together to gather information that is crucial to have when a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s mobile app. If needed, we’re happy to provide a full hard-copy for your employees as well.

There is some piece of mind in knowing that you can to help protect your business, employees or commercial property from storm damage by having a plan in place and by calling SERVPRO of Kingston/New Paltz. We’re always here to help. Call us to schedule your ERP at 845-255-4334.

How to pick the right restoration company after your Kingston/New Paltz business has suffered a loss.

8/28/2019 (Permalink)

A display of SERVPRO green vans, trucks and tractor trailers SERVPRO of Kingston/New Paltz has the efficiency, training and expertise to remediate any size commercial damage.

Any kind of disaster and sustaining property damage is devastating for anyone. Business owners are put in an especially precarious situation as their livelihood and their employees are at risk. An astonishing fact: Over 40% of businesses don’t reopen after a disaster.

It’s important for business owners to work with a restoration company they trust. One with local, reliable and trust-worthy business practices. Here are some questions to ask to ensure you are picking the right remediation company:

  1. How fast Can They Get to You?

Damage can get out of hand quickly if left untreated, so a quick response is mandatory. Get information about their emergency response procedures and hours of operation to understand what to expect.

SERVPRO of Kingston/New Paltz offers a faster response time with our emergency line, staffed 24 hours a day. This allows us to quickly respond when a disaster is called in so business owners can use their time on other disaster recovery tasks.

  1. How Does the Company Train Their Technicians?

Consistent training is vital to ensuring the technicians’ work is of a high caliber, so customers should always inquire about the company’s education and certification standards. Knowing your business is in good hands will provide peace of mind and ensure the work is done properly.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets forth the most comprehensive standards in the industry, and that is what SERVPRO bases our technicians’ education off of. From their initial training to e-learning and new certification opportunities, we ensure they are always learning whether it be in the field or in private instruction.

  1. Ask What Their Equipment Lineup Is Like?

Technology has truly revolutionized restoration equipment, so maintaining an up-to-date fleet of equipment is vital to performing a highest caliber of work. A company’s fleet of tools and equipment needs to be modernized and updated consistently, so you can be sure the best and most current technology is being used at your business.

SERVPRO of Kingston/New Paltz chooses our own equipment based on the IICRC guidelines, which guarantees that we are utilizing the industry standard. Whether removing water damage or scrubbing the air of soot particles, you can rest assured that you have made the right choice for your business.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.

Building Your Family’s Emergency Kit | SERVPRO® of Kingston/New Paltz

8/22/2019 (Permalink)

A large backpack filled with essentials to pack in case of weather-related disaster. Having a well-stocked emergency kit offers peace of mind in a very stressful situation.

Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster at your Ulster County home. When a weather emergency strikes, there might not be time to gather your supplies before heading to a basement or other safe space.

Many experts suggest that your emergency kit contain at least 72 hours of provisions and some necessities such as personal hygiene supplies and emergency radios. Keep in mind, that it’s also a smart idea to fill up the gas tanks on your vehicles beforehand, many alerts come with enough time to get to a gas station.

The Basic Emergency Kit:

While every emergency kit should be for your individual needs and considerations, to build a kit with the bare necessities, this is what the American Red Cross recommends:

  • At minimum, one gallon of water per person per day for at least three days
  • A three-day supply of non-perishable food per person
  • Plenty of portable cell phone and electronics chargers and cords.
  • A battery-powered radio for local alerts and a NOAA Weather Radio for national alerts
  • Flashlights for each person
  • A well-stocked first-aid kit
  • Any prescription medications your family members may require
  • A surplus of batteries for the flashlights
  • Dust masks for filtering debris-filled air
  • Paper towels, garbage bags, hand sanitizer and any other personal hygiene supplies
  • A non-electric can opener and utensils for food
  • Local maps of the area with shelters clearly marked
  • Important personal and financial documents sealed in a plastic Ziploc bag

Other Suggestions of Supplies:

The items above are an ideal place to begin, but if you have the space and ability to build out a larger kit, there are some additional items you may want to include:

  • Tools such as wrenches, hammers, nails and pliers
  • Plywood in case it is necessary to barricade doors or windows
  • Duct tape and plastic sheeting in case an impromptu shelter needs building
  • Solar-powered chargers for using electronics long-term
  • Weather-appropriate spare clothes
  • Thin, camping-style blankets, small carry-along pillows
  • Unscented bleach, which can be used as a disinfectant or water purifier
  • A deck of playing cards, a few board games, pens and paper
  • Cash and coins

If you have sustained water or storm damage, SERVPRO® of Kingston/New Paltz is always here to help. Our trained technicians are available 24/7, we’re faster to any size disaster.

Smart fire prevention tips for your New Paltz, Kingston, Saugerties and Highland homes

8/20/2019 (Permalink)

Fire Prevention Plans can offer security and peace of mind.

Not only can damage from residential fires can be significant, they cause both structural and property damage and put the household in danger. Practicing proper fire prevention techniques in your Ulster County home is essential to staying safe and helps offer a piece of mind.

Residential Fire Numbers: Many consider fires to be an uncommon occurrence, but according to according to FEMA, in 2017 there were over 3,400 fatalities attributed to fires, with 23.0 billion dollars’ worth of losses from over 1.3 million fires that year.

Over half of residential fires are caused by cooking in some manner. Utilizing caution when cooking with open flames can go a long way in residential fire prevention. Make sure children and adults all know how to be safe in the kitchen, what to do in a fire emergency and what to USE should one arise.

Fire Prevention: Because of how quickly fires can grow, preventing them from starting is the most effective method of fire safety. Household objects can quickly turn hazardous if conditions are right, but there are many ways to prevent fire hazards.

Inspection of the smoke detector: Use the smoke detector’s test button to check the batteries once each month. Purchase a new one every 10 years. They’re not expensive and the technology has been upgraded since your last one.

Dryer vents and lint: Have your dryer vent cleaned once a year. An excessive amount of lint can be a fire hazard due to the heat of the dryer. Dispose of dryer lint in the tray after each load as a cautionary measure.

Stay in the kitchen if you’re cooking with an open flame: Just because one uses a flame each day for cooking or fireplaces does not mean that it cannot pose a hazard. Always attend to open flames and never leave the room when one is burning.

Cords, cable and wires: Cords come with a safety coating that protects the wires and lessens the fire risk. When the cables become frayed and worn, the wires become exposed and create a threat. Check cables often and dispose of frayed ones immediately.

Properly store products. Everyday household products can also pose a fire risk. Most cleaners, household chemicals and aerosol cans should be kept away from high heat and incendiary devices. Check their labels to determine the safest way to store them.

If your Ulster County home has suffered damage from a fire, give us a call. We are certified in fire and soot remediation, and here to help 24/7.

Making an Emergency Plan for Your Business | SERVPRO® of Kingston/New Paltz

8/7/2019 (Permalink)

An Emergency Plan for your business is key for safety and preparedness.

When it comes to emergency preparedness for your business, making a plan is one of the best things you can do. Not only will having one help to keep your staff safe and informed, but it will also help you as a business owner reopen more quickly following a disaster.

A comprehensive emergency plan should be thorough, include information to share with employees and include all the materials you need to get the business reopened in the disaster’s wake. Here is a three-step guide to making your business emergency plan: 

  1. Determine the Most Likely Threats

The first thing to do to prepare your business for an emergency is to understand what types of damages you might be likely to face. If your business is prone to flooding, or if you have a restaurant and are thus more likely to have a fire, these are factors you should consider when making your plan. It is also essential to plan for natural disasters, such as storm damage, fire from lightning strikes or any other severe weather that could cause harm. 

  1. Create an Emergency Response Plan & Share it With Employees

The most beneficial aspect of a disaster plan is that everyone should automatically know what to do if an emergency occurs. Create a plan so employees are aware of where they should go, who they should check in with and what next steps are in all the scenarios you outlined in the step above.

Tip: Schedule workplace emergency drills so employees can rehearse the actions they will take in the case of a real scenario.

  1. Determine How You Will Get Back to Business

Workplace emergencies can have a big impact on a business, even forcing them to close in almost half of reported cases. It is important to plan how you will get back to business following a disaster by creating a thorough business recovery plan. This should cover topics such as staffing issues, equipment failures and what commercial restoration company to work with to remediate the damages done.

If your business has been hit with emergency damage, we can help! We are fully certified in commercial restoration and can respond quickly when you call. Get in touch today to make us part of your emergency response plan!

Were here to help, 24/7! Dont wait if youve suffered any kind of damage at your business, well get you back to normal in no time!

How clean are the air ducts in your Ulster County home?

8/1/2019 (Permalink)

Routine Servicing of your HVAC system and duct work is beneficial!

The fault for pollutants is often pointed at outdoor air, but you might be surprised to learn that indoor air quality can be far worse. By re-circulating air throughout the home, HVAC systems (heating, ventilation, air conditioning) allow the allergens in the air to be spread throughout the home.

Not sure if your ducts need a cleaning? We’ve put together some tips on when you should think about scheduling an appointment:

  • Allergies: Air moving through an HVAC system picks up all contaminants along the way, including naturally occurring allergens and pollen. Cleaning the ducts is highly recommended to aid sensitive groups who might have adverse reactions to allergens.
  • Rodents: Unfortunately, homes are never completely sealed against rodents and pests that can bring disease and infestation. They seek the same warm and dry shelter for their families as we do. If you’ve seen signs of animal nesting, call an exterminator as well as a certified cleaning services like SERVPRO of Kingston/New Paltz to get rid of all contaminants.
  • Mold: Mold can be the culprit in causing some health issues and because it can spread through the air, it can really get into the ducts quickly. If you’ve seen mold growth anywhere in your home, not only should you contact a mold remediation company like SERVPRO, but a duct cleaning should be scheduled as well to help eliminate further spreading of the spores.
  • Remodeling: Renovations, even small ones naturally cause dirt and debris to become airborne in your home, and these contaminants can easily find their way into the ducts. The HVAC system will continually cycle this throughout the home, so it’s a good idea to get those filters changed out and the system checked thoroughly.
  • High Energy Bill: The Department of Energy has found that 48% of a home’s electricity bill is from the heating and cooling system. If the system is weighed down with debris, dirt, dust and contaminants, it has to work harder to produce the same amount of air, using more energy than usual and therefore raising your utility bill.
  • Routine Contaminants: In addition to these scenarios, general household debris, pet dander and dust can all accumulate with time. There are a multitude of natural pollutants that can accumulate over time.

Getting the air ducts cleaned and your HVAC system serviced routinely is important for several reasons. Call SERVPRO of Kingston/New Paltz today to schedule yours!

What Mold Remediation Really Means | SERVPRO® of Kingston/New Paltz

7/31/2019 (Permalink)

Microbial growth can be a tricky situation to deal with, call the experts at SERVPRO of Kingston/New Paltz to take care of it for you.

If you are learning about mold and what problems it can cause in your home, you might be confused about what mold removal and mold remediation really mean. 

While "mold removal" is an often-advertised service, its name is a bit misleading—making mold remediation the more accurate term. Read on to learn what mold remediation really means:

Mold Removal vs. Mold Remediation

In nature, mold serves a useful purpose by helping to break down decaying matter and do its part in the circle of life, but mold growing in your house is not quite as useful to the ecosystem. 

Not only is it unsightly, but mold can also lead to a variety of health issues for people and pets. Due to the functional nature of mold, it exists nearly everywhere, waiting to find a spot to land and carry out its job. 

Mold spores are microscopic and ever-present, both inside and outside and during every season. They are airborne and can travel through the air, HVAC units, ducts or even hitch a ride on pets or clothing. 

Because of the characteristics of mold, “mold removal” is a misnomer—it is impossible to remove all mold from any home or business. Therefore, be wary of companies advertising full mold removal guarantees, as there is no way to stop nature from its process.

What Encourages Mold to Grow?

It might sound like mold should be growing everywhere all of the time because of how prevalent it is, but thankfully it needs specific conditions to begin to grow. 

Most importantly, mold thrives on moisture—a single spore can quickly form a colony when there is water present. Even excessive indoor humidity can create an ideal environment for mold, so experts recommend to keep indoor humidity below 50%.

The Mold Remediation Process

Even if you have not seen mold, if you have noticed a musty odor in a damp area of the home, you may have a mold issue on your hands. If you think it’s time to call in the professionals, here is what you can expect from the mold remediation process:

  • Get in touch with SERVPRO of Kingston/New Paltz, they have mold remediation experts on staff.
  • The trained and certified techs from SERVPRO will perform a full assessment of the extent of the damage.
  • In some cases, due to the amount of mold present, there are additional assessments that might be recommended.
  • The restoration team will contain the mold.
  • Air is filtered to reduce the number of spores.
  • Mold and mold-infiltrated materials are removed.
  • Structures and belongings are cleaned.

If you think you may have mold in your house, give us a call and we will send our team of mold remediation experts out to do a full inspection. Learn more about our mold remediation process, and get in touch with us today.

Still noticing that smell in your Ulster County home from that grease fire 3 weeks ago?

7/25/2019 (Permalink)

Fires caused by burned protein can get into more places than you think!

You thought you got the grease and melted things cleaned up when it happened, but there are some little-known facts about food fires that make the smell and potential damage tricky get rid of.

Protein fires usually start from food that is burnt in the kitchen. Think about cooking pan on the stovetop and the grease has caught fire and created a significant problem.  Due to the chemical makeup and structure of food proteins, it can make an especially unique restoration challenge and create odor issues that are difficult to mitigate when they burn.

Important things to know regarding protein/food fires:

*Generally, these types of fires leave little visible residue, often confusing to someone who isn’t trained locate and get rid of. The smell is there but hard to pinpoint where it could be coming from.

*They create a significantly more distasteful smell than most other fires. Pungent, noxious, thick and sometimes can cause irritation to sensitive people.

*The nature of the burn causes odor to permeate even more completely than other fires, into everything. Items or belongings you never thought would’ve been affected could have some lingering and unforeseen issues. Sometimes the damage can require a sealing agent or even repainting to completely eradicate the odor. Often, it’s recommended to let a damage restoration company take care of getting the smell out of everything, usually that gives the best results.

*Keep in mind that the damage may require multiple attempts and methods to achieve the best results. Using a certified remediation company can decrease the attempts as they are effective and efficient.

Don’t tackle this issue by yourself, let the trained and certified experts at SERVPRO of Kingston/New Paltz take care of it. There is no damage too small or large and with over 25 years of  LOCAL experience, we can tell you that When fire and odors take control of your life, we’ll help take it back!.

Be sure to maintain your HVAC unit at your New Paltz home!

7/19/2019 (Permalink)

Have your HVAC unit maintained regularly to avoid costly repairs!

In this type of summer heat in the Hudson Valley, we are thankful for air conditioning in our homes, but if you haven’t had regular maintenance, your HVAC system could suffer an untimely breakdown, and be costly in repairs and aggravation.

By keeping your AC unit regular maintained as well as having duct cleaning in your home taken care of, you are investing in a future of climate-controlled comfort, improving your home’s indoor air quality and helping your system run more efficiently. 

How Can HVAC Cleaning Make My System More Efficient?

A Heating & Ventilation unit that must deal with dust and debris to function properly and pump out air will have to work harder and expend more energy to get the same amount of cool air moved around your home. Considering that about half of your home’s energy usage goes to heating and cooling, helping things run more efficient can make a big difference in your overall bill.

Once the dirt and grime that builds up in your vents and ducts is cleaned out, air can flow more freely through the home, permitting your system to expend less energy to adjust the temperature as well as removing more dust and allergens from the air.

Can That Make My HVAC System Last Longer?

With proper maintenance and cleaning, one can expect an HVAC unit to last 15–20 years—but without proper cleaning and avoiding regular maintenance, that might not be the case. A dirt-saturated HVAC unit is constantly under stress when the system is on, therefore it will deteriorate quicker due to the energy it’s spending. 

Also, substances like mold and mildew can build up within your ducts and not only cause irritants in the air but also cause damage to the unit, which will need a professional to address in order to prevent further spread of allergens, mold and mildew throughout the house. 

Rodents and pests can also make themselves at home in your ducts, it’s an ideal safe and warm spot for them to set up shop and that could lead to an extreme pest control issue if left undisturbed. Having your ducts cleaned regularly ensures you can identify problems early and before they lead to costly breakdowns instead of waiting until a big problem happens.

By maintaining and keeping your HVAC ducts clean and the system working at it’s ideal levels, you are protecting the investment you have made in your home. Calling a professional to assess if your ducts need cleaning is the surest course of action to be proactive about problems before they become bigger than necessary.

Do you think your air ducts might need to be cleaned? Call SERVPRO of Kingston/New Paltz today to have one of our certified technicians take a look!

Smell something musty in the bathroom of your New Paltz home?

7/10/2019 (Permalink)

Mold doesn't have to be a scary situation when you've got SERVPRO of Kingston/New Paltz's certified experts on your side.

Perhaps that bathroom exhaust fan has seen better days?  Maybe there's a leaking pipe somewhere? Mold has a distinct musty, dirty, damp smell that is unlike other odors.

First things first, mold needs water to start forming, so try to find the source of the leak or where the water could be coming from. Contact a plumbing professional or other service pro to take care of the issue as soon as you can. Meanwhile, give your homeowner’s insurance agent or company a call to see what your policy might cover for the repairs, damages or remediation, if needed. 

**Coverage terms vary so it’s important to be clear as to what the specifics are on your homeowner’s insurance policy. ** Insurance agents are a wealth of knowledge, so ask all the questions!

Conditions that can lead to a mold problem in your home always start with a water issue like flooding, an unknown or hidden leak, a burst pipe, ice damming, roofing or gutter failures, sump pumps, refrigerator water lines, etc. If you don’t have a professional take care of the source of leak, the mold will continue to thrive and create a more aggressive situation that is harder to treat and could be costly.

Our Production Technicians see cases of mold throughout every season in Ulster County, it’s not just an issue in the spring or summer temperatures. Mold or microbial growth needs water or consistent moisture and an organic food source to thrive. Though it can be tricky to treat and remove, we have experts in the industry who can walk you through the process and help ease some of the stress. Call SERVPRO of Kingston/New Paltz, our free estimates conducted by our trained and certified professionals will help guide you to getting the problem solved.

Understanding Thunderstorm Damage | SERVPRO® of Kingston/New Paltz

7/5/2019 (Permalink)

Don't underestimate the power of thunderstorms!

Thunderstorms are not uncommon occurrences during the summer months in the Hudson Valley. However, with these storms comes a chance for storm damage caused by those severe thunderstorms.

How familiar are you with the different types of damage that thunderstorms can cause?

Thunderstorm 101

Within the United States, there are typically around 100,000 thunderstorms per year with 10% of those that are considered severe. This is just a small portion of the estimated 16 million thunderstorms each year that occur worldwide.

Thunderstorms require three components to form—moisture, rising air, and a “lifting” mechanism caused by either hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion. This is why you often hear meteorologists reference when cold and warm fronts are about to intersect, creating dangerous conditions.

The lifetime of a thunderstorm includes three stages, including the formation, the mature phase and the dissipation. The mature phase is when most danger and damage occur.

Damage From Thunderstorms

Thunderstorms can create many different dangerous situations that can occur during a thunderstorm, but debris flying around due to high winds is among the most dangerous to both property and humans.

Wind speeds can gust in a severe thunderstorm up to and over 57.5 mph. That is enough to cause damage to your property.

If you have anything in your yard that’s not secured, including things like bikes or trash cans, those items can become projectiles quickly, causing damage to houses and personal injuries.

Thunderstorms can also produce the following damage besides wind damage:

Lightning damage. When lightning strikes a building, electricity moves through the wiring of the home. This can lead to appliances blowing out, along with an increased risk of fire.

Tornado damage. Consider this—the average storm has winds around 60 mph. The wind in a tornado can gust upward of 200 mph, which can wreak some serious havoc.

Hail damage. Did you know that according to NOAA, the cost of hail damage can reach $1 billion a year?

Flood damage. During storms, a lot of rain often falls in a small amount of time. This can make it impossible for the water to soak into the earth, leaving pools of water everywhere. This flash flooding can have dangerous consequences.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Kingston/New Paltz is available 247 to help with cleanup and restoration.

Summer Grilling Fire Hazards and Tips to Avoid Them | SERVPRO® of Kingston/New Paltz

7/1/2019 (Permalink)

Be prepared with these grilling safety tips to help avoid a dangerous situation.

It’s important to be aware of what conditions can cause a grill fire—and how to prevent one—so you can stay safe while having summer fun in Ulster County.

Grill fires are not only dangerous to people and animals, they can cause serious damage to your deck and home. In fact, the National Fire Protection Association reports that grills were involved in over 10,000 home fires in a four-year span, with July being the most popular time for these incidents. May, June and August were all a close tie in those scary statistics.

What Causes Grill Fires?

While there is a fire risk anytime someone is cooking either indoors or out, because of the open flame and direct contact, grills pose a unique risk for flare-ups. Common causes of grill fires include:

*Leaving grills unattended

*Uncleaned grill grates

*Grilling near combustible materials- heat can really radiate, you’d be surprised how far!

*Burner tubes blocked due to debris or insects

*Overfilled grease pans

How to Prevent Grill Fires

The easiest way to avoid accumulating damage from a grill fire is by being familiar with and taking steps to prevent one from happening in the first place. 

Here are a few ways you can care for your grill and prevent fires:

  1. It’s easy to forget they’re in there but you need to clean your drip pans frequently. Cleaning your grill helps prevent grease fires and flare-ups. Under the cooking grids and burners, every grill is equipped with a drip tray. When these trays become full and reach high temperatures, grease fires can occur. Check your pans or trays every time you use the grill to ensure they are not getting overfilled. If you let the grease cool, it’s easier to scrape off and then clean with soap and water.   
  2. Coated, sauced, gristle-covered cooking grates need to be scraped down. These dried-on bits harbor bacteria that can affect the taste and outcome of your meal, but they can also cause dangerous fires. After preheating your grill, use a grill brush to scrape off grates—and scrape again after cooking. It is also advised to frequently give grates a scrub with soap and water while the grill is cool. There are lots of great choices of grill scrapers out there no matter what type you like, it’s an important tool to have on hand whenever you’re grilling!
  3. ALWAYS Keep safety supplies nearby. Baking soda quickly cuts off oxygen the fire needs. Keep baking soda and a fire extinguisher nearby each time you grill to smother any flames. 

Tip: Never use water to put out a grease fire, as it can cause the flames to spread.

SERVPRO of Kingston/New Paltz is here to help, 24/7 for emergencies! N matter the type of fire damage, we’ll make it “Like it never even happened.”

Prevention for Household Flood Damage | SERVPRO® of Kingston/New Paltz

6/29/2019 (Permalink)

Never worrying about flooding and natural disasters would be ideal, but unfortunately that is not the reality for most homeowners in Kingston, Esopus, New Paltz, Highland or Saugerties areas.

Some form of flooding is involved in 90% of natural disasters, making it a real risk to people everywhere.

Household Flood Damage That Can Be Prevented

Homeowners should take this knowledge and use it to prepare themselves in case a flood becomes a possibility in the future. Here are ways homeowners can prevent water damage associated with a flood:

Know your risk. The FEMA Flood Map Tool will give you a greater understanding of your specific flooding risks as they relate to your precise location. A great tool you can customize to many different locations.

Have a conversation about emergency procedures. In case you are away when disaster strikes, ensure every family member is aware of evacuation procedures and can locate emergency supplies if required.

Digitize valuables. Go paperless with your valuables if you need them on hand often, and keep your paper copies in a weatherproof location such as a safety deposit box at a local bank.

Turn off electricity. Electricity can cause serious damage when mixed with floodwaters. Prevent shock or electrocution by cutting electricity to the affected parts of the house.

Anchor fuel and propane tanks. Keep propane and fuel from floating away by anchoring it securely to a solid surface. This will prevent hazards like pollution and fire, as well.

Planning ahead can make a big difference if you are concerned with flood damage to your home. By taking precautions ahead of time, you will have more peace of mind should an emergency occur.

If you’ve experienced flood damage or water damage from other causes, SERVPRO® of Kingston/New Paltz is here to help. Our technicians are fully trained in water remediation, and our 247 Emergency Line means we’ll be there for you when you call.

What commercial property managers should prep for a storm in the Kingston, Saugerties and New Paltz areas

6/25/2019 (Permalink)

Some things you can't prep for as a property manager, but there are plenty of emergencies you can be ready for!

Storms are accountable for countless injuries across the country each year. If any of those occur, your company could be facing liability if any injuries happen on your property and substantial costs to remedy avoidable damage. Where do you even being for storm prep in the Ulster County market?

Use these tips to get a handle on this important bit of planning:

Make A Storm Plan

Every multi-building property or multi-unit property needs an inclusive storm preparation plan and should cover things like-

  •  Disaster-relief information
  •  Emergency contacts
  •  Evacuation plans
  •  Nearby shelters

Create your plan several months in advance as part of storm preparedness. Review, get input and tweak it with your staff and colleagues, then make sure you distribute it to residents, tenants and other facilities staff.

Always secure loose objects around the property

A powerful storm can make furniture and even garbage cans dangerous projectiles that can cause harm and damage. Inspect for anything that could be picked up by strong winds. Remove portable items to indoor storage. For stationary items like playground equipment, use tarps, ties, locks and similar securing devices to keep things in place. Trees and bushes should be trimmed regularly to prevent them from causing damage but certainly before a pending storm.

Supply stock

In the midst of a storm, important supplies can run out. Prepare by stocking up on essentials months before the storm season. Keep lots of water and batteries on hand, candles, matches, a first-aid kit, a battery-powered radio and non-perishable foods if possible. It’s also a good idea to invest in backup generators and the fuel they need to run.

We’ve all seen photos and news stories about how storms can be so dangerous, sometimes deadly. Being prepared can be a lifesaver. Having a storm plan, securing loose items and keeping important supplies on hand can help keep your residents and property safe and overall, will help things go smoother.

In the event your property suffers storm damage, SERVPRO of Kingston/New Paltz is here to help. Our teams are available for emergencies 24/7 and can make it “Like it never even happened.”

Let SERVPRO of Kingston/New Paltz help prepare your business for a storm event! Are you ready in case of an emergency?

6/23/2019 (Permalink)

Would you or your employees know what to do in case of a storm emergency at your business?

We offer the Emergency Ready Profile (ERP) program at no cost. This handy tool has been developed into an app with all vital building information to keep right at your fingertips as well as hard copy for any Highland, Kingston, Esopus or Saugerties business location. It’s an incredibly important resource to have handy in a storm event and we know how important it is to be ready for whatever happens!

What is an ERP?  It’s a clear snapshot of everything you may need to know in case of an emergency custom and it's completely tailored to your business. This includes:

  • Photos, location and contacts for utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information and locations
  • Emergency Protocols and suggestions
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARD COPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE! We take care of it all for you!
  • Concise document that has all vital information in one spot
  • No need to worry about what to do, it’s easy to understand and read for everyone.
  • You, or any designated staff can access this program 24/7
  • Password secured document

You never know what you might need as far as information in case of an emergency. SERVPRO of Kingston/New Paltz has completed over 600 ERPs for local businesses in the Hudson Valley area to aid them in storm and emergency preparedness. Let us help you be prepared, you never know when disaster may strike! 

Why SERVPRO of Kingston/New Paltz is your GO-TO for storm damage.

6/19/2019 (Permalink)

It might not be just "some rain," water really does the most damage.

Even when you’re super prepared, mother nature can still do a number on your home in Ulster County when a storm hits just right. If you find yourself dealing with storm, water, and flood damage, taking immediate action is essential. Choose the company with storm damage experience, resources and equipment to handle the job. SERVPRO of Kingston/New Paltz can respond immediately to storm and flooding conditions.

-24/7 Emergency Services-there is ALWAYS a live person who will answer your call, no matter the day or time. Our crews can take care of any emergency at any time of day.

-We're Faster to Any Size Disaster: You need help right away when a storm hits your Kingston, Highland, Saugerties or New Paltz home or business. Our fast response will help prevent secondary damage and therefore reduce restoration costs.

-We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, food and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. These skills help quickly dry your home and restore it back to pre-storm condition.

-We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local 25+ years in the restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources.

-We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the capability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

We're here to help-  (845)255-4334.

Check and test your smoke detectors regularly in your New Paltz home

6/13/2019 (Permalink)

A disabled or malfunctioning smoke detector can put your family at risk.

According to the National Fire Protection Association (NFPA), approximately 3 out of 5 fire deaths in a home are due to either non-working smoke alarms or no smoke alarms. About half of the fires that had smoke alarms installed did not work due to missing batteries or disconnected wiring. Properly installed and working smoke alarms in your Kingston home can give you and your loved ones extra time so everyone can get out quickly.

A good rule of thumb is to have smoke detectors outside every sleeping area, inside every bedroom, and one on each level, including the basement. You can’t be too safe, so if your home is larger, install extra ones.

Test your smoke alarms once a month, check the batteries, check the wiring. If it starts chirping, the batteries need to be replaced. If you have one that has non-replaceable batteries, the entire unit will have to be replaced every 10 years. Read and understand the manufacturers specific instructions as some units need new batteries every year and some do not.

Never disable a smoke detector for any reason, you might think you’ll remember to replace the batteries tomorrow or buy a new one before there’s a fire, but it’s a very risky chance to take. Contact your local fire department if you need help or more information.

When life takes a turn and you suffer fire, smoke or water damage, SERVPRO of Kingston/New Paltz is here for you, ready to help no matter what. Program our number into your phone, Google us too, we’ll help make any disaster “Like it never even happened.”

Helpful facts about mold growth in Kingston/New Paltz homes

6/10/2019 (Permalink)

Some prepping can help deter mold growth in the basement or other damp areas of your home.

The warmer temps in our Ulster County areas have kicked spring cleaning into high gear. You might've noticed some damp cardboard boxes in the basement and thought nothing of it, but those wet boxes can lead to mold growth in your home. Most generally, -Mold spores are everywhere in our environment and can enter homes easily.

Check out these facts about mold, they are eye-opening!

-Basements are notoriously damp and have ideal temperatures for mold growth, which is between 60 and 86 degrees Fahrenheit. A dehumidifier in your basement can be good idea to help deter moisture and avoid damp and fuzzy cardboard boxes. Try to keep items on shelves in sealed containers rather than boxes. Check through contents regularly to check for mold spores.

-Most mold grows quickly when it has a source for water and organic food, (think about the decaying cardboard, it's food for them!). Perhaps there's a slow leak from the foundation or pipes in the ceiling of the basement are dripping? If you do notice a leak, get the source of the water repaired as soon as possible.

**If you think you might have a mold issue in your home or business in the New Paltz, Kingston, Highland, and Saugerties areas, or just need some answers, give us a call, our teams are certified in Mold Remediation services, 845-255-4334.

Find more facts and photos HERE!

Dirty air ducts and clogged dryer vents equals hazard for your New Paltz, Kingston or Saugerties home.

6/9/2019 (Permalink)

Home dryer fires cause $35 million in property loss, according to FEMA.

If you notice your dryer taking longer to get your clothes dry or perhaps you can’t recall the last time the vent was cleaned, NOW is a good time to call SERVPRO of Kingston/New Paltz to take care of it for you. Our trained experts will have it cleaned for you in no time. In the meantime, make sure you clean out the lint filter before and after each use. Also, if you notice a nest of any kind or any blockage including the vent flap, get rid of those obstacles as soon as possible.

While we’re taking care of the dryer vents, we can look at the duct work in your home as well. All too often, your HVAC system has been running for some time without being cleaned or maintained as it should. Dirty ventilation systems circulate odors, irritants like dust and contaminants like mold throughout your home and is the culprit for poor indoor air quality.

Keeping the HVAC system clean can help expand it’s working life and let it operate at peak condition. That could help save money and future headaches! Should you suffer a fire or have suspected mold growth, then duct cleaning is positively essential.

SERVPRO of Kingston/New Paltz offers a variety of valuable services no matter what you might need in your home or business. We’re your one-stop-shop from remediation to reconstruction and everything in between! Give us a call to see how we can help 845-255-4334.

You’ll be amazed how SERVPRO of Kingston/New Paltz can clean your home or business like never before!

6/5/2019 (Permalink)

We're so much more than fire and water damage, call us today to get your property in tip-top shape!

When you’ve lived or worked in the same environment for a while, it’s easy to not notice the ground-in dust, dirt, stains or odors that might’ve accumulated over time or that you never realized were there before! Perhaps you’re looking to sell your home in Saugerties or just purchased new in New Paltz and want the property in the best possible shape?

SERVPRO of Kingston/New Paltz has experienced technicians to clean every area of your home from bathrooms to carpets to garages to that little nook in the kitchen you could never get to. Our teams utilize the latest stain and odor-removing technology and equipment. We’re also a proud member of the EPA’s Design for Environment initiative (EPA/DFE) and offer GREEN cleaning alternatives.

There is an endless list of cleaning services we’re happy to provide, including dryer vent and duct cleaning, post- construction cleaning, furnace puff-backs, bio hazards and sewage issues. We’re trained and certified in all areas of mitigation for both residential and commercial properties and can work with your budget to give you the results you’re looking for!

SERVPRO of Kingston/New Paltz, always here to help. (845)255-4334.

Important steps to take if you have water damage in your Kingston/New Paltz home

6/4/2019 (Permalink)

Our water damage restoration teams will have your property back to preloss condition the right way!

When experiencing a water damage emergency in your Kingston home, there are a hundred questions and thoughts running through your mind. When you’re in the moment, it’s normal to want to get going on the fix immediately, but safety is most important and there are some key do’s and don’ts to be aware of during this overwhelming time:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-If possible, remove as much excess water as you can by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist.

*DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Stay safe and follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz trained professionals arrive. Programour number in your phone- (845)255-4334.

Dealing with hoarding issues in Kingston/New Paltz homes

6/3/2019 (Permalink)

Hoarding situations can lead to other issues in a home like water damage and mold.

A person with a hoarding issue in any residence in Highland, Kingston or New Paltz has difficulty getting rid of or parting with possessions due to their perceived need to save them. The thought of disposing of items causes distress and sometimes, that person doesn’t think their habits are a problem. Often, these items are things that others would throw away like wrappers, packaging, and garbage.

This sensitive situation can lead to several problems such as accumulation of items for years making for dangerous areas filled to capacity. Rodents, fleas, bugs, and other vermin may be present which creates an unsanitary living area. The inability to access and address appliances needing repairs can lead directly to water damage and possibly mold infestation. Each case is very different and handled sensitively by SERVPRO of Kingston/New Paltz professionals.

Sometimes, our teams are called to address a fire, smoke or water damage situations and will encounter hoarding issues when they arrive at the home. Our staff will work with the insurance company regarding the contents, and once approved, they will clean and pack the items up to be stored while the other damages are remedied to preloss condition.

Occasionally we are called to a home following a tragedy of a loved one and will work with the family members in locating important or sentimental things or legal documents. The SERVPRO staff will assist the family in whatever way possible in a difficult time.

If you are faced with a hoarding situation, no matter the size, our trained professionals will help make it “Like it never even happened.”

Understanding and planning for severe storms in the Kingston/New Paltz areas

6/3/2019 (Permalink)

Having a plan in place for severe weather will help more than you know in an emergency situation.

We have all been dealing with some pretty good storms recently in the New Paltz, Hurley and Kingston locales that have had the potential to cause damage to homes, property and daily life. It’s essential to understand the jargon, be prepared ahead of time and have a solid plan for your family.

-It’s important to have an emergency kit ready to go and a strong plan in place for evacuating, meeting up, staying put, electric issues, etc. Discuss these ideas with your family often. It’s also helpful to have small notebooks made up for each emergency plan and keep them throughout the home where everyone can grab quickly.

For outside the residence, make sure to:

-Bring any loose furniture, planters, toys, and yard décor that could be uprooted or thrown around in a storm.

-Cut or tie down and limbs or dead branches that could pose a hazard when high winds come through. Trees can do a lot of damage to a home; even smaller branches can be hazardous.

**If you happen to get caught in a severe storm when you’re in your vehicle- STAY INSIDE the car (not a convertible with a soft top), a home or building until the threat is over.

Here’s some clarity on severe weather definitions from the National Severe Storms Laboratory:

*A Severe Thunderstorm WATCH is issued by the NOAA Storm Prediction Center meteorologists who are watching the weather 24/7 across the entire U.S. for weather conditions that are favorable for severe thunderstorms. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued. 

*A Severe Thunderstorm WARNING mean there is a serious threat to life and property to those in the path of the storm. ACT NOW to find safe shelter! A warning can cover parts of counties or several counties in the path of danger. Tuning in to the NOAA Weather Station on your radio, phone or tv can be of great use and give you ample time to prepare.

Having a plan for severe storms is important. SERVPRO of Kingston/New Paltz can be part of your plan to get your property back to preloss condition no matter the size, and no matter the time, we’ll make it “Like it never even happened. We’re available for all Rosendale, Lake Katrine, Highland, New Paltz, Esopus, Kingston, Saugerties emergencies 24 hours a day, 7 days week.

FAQs About Mold Remediation | SERVPRO® of Kingston/New Paltz

5/29/2019 (Permalink)

Proper mold remediation by our certified technicians will take care of this mold in no time!

You may not think of mold as a household pest, but due to its small size and the prevalence of spores, it’s one of the peskier creatures that can take up residence in your New Paltz home.

 Outdoors, mold serves an important function as it helps with the degradation of organic matter, but because of its moisture-loving composition, it can quickly cause damage inside a home or office following water damage or other damp situations.

If you’ve found yourself with mold on your hands, don’t panic! Our trained technicians are fully certified in mold remediation for both residential and commercial properties, and thanks to our unique remediation services, you're life will be back to normal in a flash.

Here are some questions we often receive surrounding mold and remediation:

What Does Mold Remediation Mean?

While the nature of mold makes removing it entirely an impossible feat, we can restore your mold-damaged area to its former state and provide you with guidance to prevent any further growth.

After assessing the damage, we will contain the mold to prevent any further spreading and then begin cleanup and restoration. With our advanced air-filtration technology combined with our experts, we provide you with a custom remediation solutions tailored to your home or business needs.

Why Won’t Cleaning the Area Suffice?

If you’ve discovered a mold problem, don’t fall victim to the temptation to simply clean it away. Because of its persistent nature, mold is notorious for lurking behind-the-scenes and reemerging down the line. This is why we always recommend full-fledged mold remediation instead of a simple cleanup job. BLEACH WON"T GET RID OF IT EITHER.

How Do I Know Mold Won’t Return?

While mold spores are ever-present in virtually every building, there are some things you can do to help ensure they’ll no longer find yours a prime place to take hold! The EPA recommends eliminating indoor moisture as the No. 1 strategy for hindering mold growth.

Treating water damage promptly, investing in a dehumidifier for damp areas and increasing room ventilation are all great assets to your arsenal of mold prevention tools.

Finding mold can be alarming, but SERVPRO® of Kingston/New Paltzcan help. Our 24/7 Emergency Line ensures that you’re able to start the mold remediation process immediately after finding damage, and we can get your life back to normal, fast.

Questions? Give us a call at 845-255-4334.

Grilling safety 101 at your Kingston/New Paltz barbecue

5/22/2019 (Permalink)

Keep yourself and the family in the know about grilling safety this Ulster County barbecue season!

The weather is getting warmer, the Hudson Valley is finally getting breaks from this incessant rain and more people are using their grills….and the incidences of grill-caused fires goes up.

Outdoor grilling causes an average of 8,900 home fires, according to the National Fire Protection Association. The association adds that gas grills cause more home fires than charcoal grills as most of the public, about 64% of households, owns gas grills.

No matter the type of grill you own, here are some important BBQ safety tips that will keep you and your home safe for barbecuing season:

-Check for propane leaks on your gas grill. You can try a soap and water solution on the hose to check for leaks when the gas is on (it will bubble where the leak is), or you might smell gas near the barbecue or you might have a flame that just won’t light.

-Grill away from any structures. Gas and charcoal grills are made for outdoor use only but more than 25% of home fires start on a balcony or open porch. Even when you’re done cooking, a grill is still a fire hazard, don’t relocate the grill near your home. Never leave your grill unattended and don’t try to move it when it’s hot or still lit. A grill will stay hot for at least an hour after use.

-Take care with charcoal starter fluid, if you use a charcoal grill, only use charcoal starter fluid. If the fire starts to go out, don’t add any starter fluid or any other flammable liquids to the fire. 

-Keep your grill on a stable, flat surface and make sure it can’t be tipped over.

-If the flame goes out on your gas grill, turn everything off, wait 5 minutes and re-light it.

-Keep your grill clean. Remove grease or fat build-up often.

-Always keep baking soda and a fire extinguisher nearby for emergencies. Baking soda will help control a grease fire, never use water to put out a grease fire.

Accidents happen, but it's smart to know about grilling safety ahead of time to help decrease the chances of a fire. SERVPRO of Kingston/New Paltz is here for your emergency 24/7.

Don’t be fooled by Flash Floods | SERVPRO® of Kingston/New Paltz

5/15/2019 (Permalink)

Flash floods can do major damage, stay in the know and be prepared!

Just as it sounds, flash flooding can happen suddenly in your Esopus, New Paltz, Highland and Kingston homes and even affect areas that aren’t typically prone to rising waters. Whether you live in an area that’s a known flood zone or not, it’s important to be prepared for flash flooding, here’s what you need to know:

~What Causes Flash Floods?

There are several factors that can contribute to a flash flood developing. Prolonged rainfall or quick, intense rainfall can put areas at risk. Dam or levee failure, as well as a sudden release of water held by a debris jam can all cause flash flooding.

Most flash flooding is caused by thunderstorms that remain isolated over an area or repeatedly develop over the same place, or heavy rain from tropical storms. Additionally, ice melting in the spring can have a trickle-down effect and lead to flash flooding farther down the water stream.

~Flood Watch vs. Flood Warning

Here is a breakdown of flash flood terminology:

Flash Flood Watch: Be alert within the designated watch area, flooding is possible.

Flash Flood Warning: Flooding has been reported or is imminent, get to higher ground.

Urban/Small Stream Advisory: Low-lying streets, small streams and areas are experiencing flooding.

~It’s possible to minimize damage to your home and property

While flash flooding cannot be prevented or deterred, there are ways you can prepare to lessen the damage should you be at risk:

*Have an emergency plan and know your evacuation route- The most important thing to keep safe in a flood is your family. Draft an evacuation plan and make sure your family is aware of it. Review the plan often and adjust if needed.

*Stockpile materials- In some cases, you may be able to divert flood waters and discourage landslides with sandbags, so keep some on hand. Also keep plywood and nails on hand to board up your home in the event of damage.

*Raise your essential equipment- If your home is in a known flood zone, have a professional lift your water heater, air conditioner, furnace and other equipment off the ground

*Shut off utilities- If a flood is imminent, shut off electricity to your house. This will keep essential components from shorting out and causing more damage.

If you’re home or business in Ulster County has suffered from water damage from a flash flood, SERVPRO® of Kingston/New Paltz is here to help. Our dedicated team of professionals is here for you, no matter when, we’ve got your back. We’re here for emergencies 24/7 at (845)255-4334.

Ensuring Sure Your Business Is Ready for Any Potential Disaster Situations | SERVPRO® of Kingston/New Paltz

5/9/2019 (Permalink)

It's never too early or late to create a plan for your Ulster County business in case of any type of emergency or disaster!

As a business owner, you shoulder many responsibilities where the business and your employees are concerned, but one of the most important responsibilities to consider is emergency preparedness. Kingston, Highland, Saugerties, Esopus and New Paltz businesses have dealt with plenty of emergencies in the past, so here's a little help going forward-

While putting an emergency preparedness plan in place does not give you a guarantee that a disaster will not happen, it can still give your business a leg up on the safety side, making sure that your employees know what to do if a disaster or emergency situation should occur.

Making a Plan

Have you taken the time to sit down and work out this all-important emergency preparedness plan for various disaster situations? It's time to make it a priority!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire and Natural Gas emergencies
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

Hopefully, your business or employees never have to deal with either a man-made incident or a natural disaster, but if there is no emergency plan for your business, things could become extremely difficult quickly.

A good rule of thumb is to make sure that safety training and familiarization of emergency preparedness plans are included in the company on boarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect clients, guests, visitors, and the business itself.

Where to Start

When beginning to set up an emergency plan for your business, stop and do an evaluation about the possible scenarios that could most likely occur—and even those that are a long shot but could still happen. After all, it’s better to prepare for all the worst-case scenarios and not be caught off guard.

There are plenty of online resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC. There are also private companies that specialize in these types of scenarios.

You should also do a business impact analysis (BIA) to help predict the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Practice makes perfect, so once you have come up with an emergency preparedness plan, be sure to go over it and practice with employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Kingston/New Paltz is here to help make it “Like it never even happened.” Call us 24/7 at (845)255-4334.

We ARE your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

Fire, water, mold, reconstruction! One call to us is all it takes~

You know SERVPRO of Kingston/New Paltz for being the LOCAL experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, and rebuilding the water-damaged floors and walls, and being one of the few in the area that are certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services too!

Water damage in the bathroom of your Highland home? Maybe your furnace backfired and now you have soot all over your Saugerties living room? Fire or smoke damage at your New Paltz property? Did that leaky pipe turn into mold issue in your kitchen in Hurley?

Sure, we’ve got your back for any of these problems and will take care of them the right way, but what happens next? Our rebuilding teams will also help you with all your reconstruction needs, no need to go to another company and start all over again with someone who doesn’t know what you’re needing.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

There is nothing we can’t do to help you get your life back to normal. SERVPRO of Kingston/New Paltz is the locally-owned and operated company that is with you every step of the way to make any damage feel “Like it never even happened.”

Let us relieve the stress of fire, water and smoke damage in your Kingston/New Paltz home or business!

4/25/2019 (Permalink)

This fire damage from a malfunctioning barbecque is a huge headache that our company is trained to take care of for you!

Navigating what to do when you're dealing with a fire requires a whole set of things to take care of that you probably haven’t given much thought to before at your Kingston/New Paltz property.

We’re here to help you every step of the way in terms of what to do and not to do in case of a fire. Once the firemen have deemed it safe to go in (in some cases they won’t), here are some important things to consider in this situation:

-DO NOT attempt to consume food or beverages that have been stored close to fire, heat or water. They could be contaminated. It is recommended to empty the fridge and freezer, it's likely the electric isn't even on at this time.

-DO NOT keep walking around inside the property. Keep your movements limited to help prevent soot particles from getting embedded into upholstery and carpet. Keep your hands clean to avoid further soiling.

-DO NOT turn on ceiling fixtures, they could’ve gotten wet or damaged and could cause electrical shock. In most cases, the electric has been turned off anyway as to not be a danger for the firefighters.

-DO NOT attempt to clean carpets, garments, electrical appliances, walls or painted surfaces BEFORE contacting SERVPRO of Kingston/New Paltz professionals. Our teams are trained and certified with most innovative equipment and most effective methods of cleaning smoke and soot from everything in your home, including electronics, paperwork, photos and artwork. Let our experts take care of the hard part, it’s one less thing for you to have to consider in a time like this.

Take a look at some of our work HERE.

SERVPRO of Kingston/New Paltz will work directly with your insurance company to help get your home and life back the best way possible. You’ll be amazed at how clean, fresh and back to normal your property or business will be using the experts from SERVPRO of Kingston/New Paltz.

Water damage in your Kingston/New Paltz home? Check out these FAQ's to help get through it successfully!

4/18/2019 (Permalink)

Wet carpets can turn into a larger problem quickly. SERVPRO of Kingston/New Paltz will take care of it quickly and effectively.

You've just noticed your feet are squishing through water on your carpets, aside from confusion and concern about your Kingston/New Paltz home, how to you begin to get this problem fixed? Here's some helpful FAQ's to get you going in the right direction-

I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss must be repaired first. Call a plumber to get the problem repaired right away.

We highly recommend you then file a claim with your insurance company.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents that are salvageable. They will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas in quick fashion helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to SERVPRO’s proven mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

Call us if you need us, no matter what. 845-255-4334.

Help keep your Kingston/New Paltz home dry and mold-free!

4/10/2019 (Permalink)

Mold grows in warm and damp environments. Keep it cool, keep it dry!

Mold can be a nightmare for any Kingston/New Paltz homeowner as well as cause some health issues.

Mold grows best in warm and damp climates so here are some easy steps to help prevent the growth in your home:

  1. Try to keep your home under 72 degrees.
  2. Don’t leave wet clothes and towels lying around. Mold can start to grow on wet clothes in under 48 hours.
  3. Clean and dry all surfaces. Sinks and floors and even walls are likely to have mold if they are damp for too long. Keep them clean, keep them dry.
  4. Run the fan in your bathroom while showering, open a window if you can.
  5. Improve your airflow. Keep furniture away from the walls. Leave your closet doors ajar. Try the fan and an open window rather than the air conditioning.
  6. Try a dehumidifier. Dehumidifiers are great for basements and any room that can grow damp.

 Not only can these step help leave your house smelling fresher and feeling dryer, it can help promote better health as well.

If mold has become an issue in your home or business, our certified techs have your back to take care of mold remediation. Call us today and we'll walk you through it all with ease.

When dealing with large commercial properties in Kingston/New Paltz....

4/9/2019 (Permalink)

This Desiccant Dehumidifier can make easy work of drying out a large amount of space.

No matter what kind of damage your Kingston/New Paltz commercial building has suffered how overwhelming it might feel, here's a peek into how we handle the loss so you can go right back to business.

When you have a large loss, you break out the juggernaut to help get it dry. This mammoth machine is a Desiccant Dehumidifier.
A desiccant dehumidifier has a moisture absorbing wheel inside the unit that is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

No matter the size of the disaster, having machines and equipment like this at our fingertips is crucial to taking care of it the right way quickly and efficiently with minimal business downtime. Call SERVPRO of Kingston/New Paltz for any of your commercial property cleanups

Kingston/New Paltz home or business owners! Do you know the 3 Categories of contaminated water?

4/3/2019 (Permalink)

This is most certainly not plain, old water. This is Category 2 water!

When dealing with water damage in your Kingston/New Paltz home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or have remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Kingston/New Paltz at (845)255-4334 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Kingston/New Paltz

3/22/2019 (Permalink)

The longer the damage sits, the higher the costs can be.

When facing the results of disaster that has struck your home or business, you don’t have time to spare. When it is your home or livelihood on the line, you don’t want to wait for cleanup and restoration—you need it right away.

We understand just how important a fast response is, which is why responding faster to any size disaster is more than just a slogan to us.

The Importance of Getting There Fast

When your belongings or business are on the line, time is not a luxury you have regarding disaster cleanup. In fact, time can work against you when water damage is involved, which can happen through anything from flooding, appliance and/or plumbing failures, and storm damage to water used to extinguish fires.

The walls, floors, upholstery and your belongings fall victim to the water as it only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

If you wait longer than a week, water damage that is left unchecked can lead to a longer restoration time and higher costs, as well as impact the structural safety of the building.

How We Can Help

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

As a locally owned and operated franchise, we are close at hand, ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Kingston/New Paltz is available for emergency cleanup and restoration services 24 hours a day, seven days a week. Call us at (845)255-4334.

When Water Attacks: A SERVPRO of Kingston/New Paltz story

3/20/2019 (Permalink)

Sheet rock and insulation can only hold the weight of water for a short period of time before saturation kicks in and gravity is the winner.

You're enjoying a well-deserved tropical vacation when you get a call from a relative checking on your home….it's been 10 degrees there for days, pipes in your attic have burst and what seems like your entire home has water damage from top to bottom, parts of ceilings have come down and the crawl space is an igloo.

It's not just a wet floor that will dry, WATER DOES THE MOST DAMAGE and will find whatever way it needs to get out. Insulation, sheet rock, everything gets soaked and then gravity and weight take over. Before you realize it, every surface, every item, just about everything you have has some sort of debris, dust, moisture, bits of sheet rock and insulation on it.

This type of damage needs to be remedied quickly before secondary issues arise. Heating/plumbing systems fixed, everything needs to be dried out from floors to walls to ceilings, including removal of the damaged areas. Personal items and contents must be relocated elsewhere, cleaned and stored, and then reconstruction can start.

Thankfully, the experienced crews from SERVPRO of Kingston/New Paltz were able to start remediation services right away and the homeowner will be able to resume their vacation very soon. We’re with you every step of the process, to make it better than new, to make it "Like it never even happened."

Protecting Your Business From Fire Risks | SERVPRO® of Kingston/New Paltz

3/7/2019 (Permalink)

Do you have a fire plan in place for your business?

Safety for your employees and visitors is just one of the factors business owners need to consider. If you are a business owner, one risk you will need to spend some time planning for and working toward preventing is a fire.

Leading Causes of Commercial Structure Fires

According to the National Fire Protection Association (NFPA), the leading causes of structure fires in office properties from 2007–2011 were (in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires

Of those causes, intentional, exposure, and electrical distribution and lighting equipment accounted for the most property damage with 20%, 18% and 15% respectively.

It was reported by the Bureau of Labor Statistics that in 2007, fires and explosions accounted for 3% of all workplace fatalities.

Looking at more recent numbers, the NFPA estimates that from 2007–2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year, which resulted in an annual average of four deaths, 44 injuries and $112 million in direct property damage.

Protecting Your Business

By focusing on fire risk assessment, fire prevention and staff education, there are steps you can take to protect your business and help reduce the chance of a fire breaking out.

First, make an assessment of any fire hazard risks in your facility. In some locations, your local government may have a fire marshal that can visit your establishment to help identify these risks and provide guidance on your fire prevention plan.

You’ll want to make sure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.

Finally, you must consider the safety of your employees and visitors. By creating a fire plan and regularly reviewing it with your staff, you’ll ensure that everyone knows what to do in the case of a fire. To keep fire safety procedures fresh in everyone’s mind, conduct fire drills at least once a year, and take time to review evacuation routes and the locations of your first-aid kits.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Kingston/New Paltz is available to help make it "Like it never even happened." Store our number in your phone, 845-255-4334.

Understanding the 3 Water Classifications | SERVPRO® of Kingston/New Paltz

2/25/2019 (Permalink)

Know the types of flood waters that can damage your home!

When you think about the water that causes water damage, it is easy to think that it is all the same. But did you know that there are three different classifications for it: clean, gray and black?

It won’t matter what type of water has caused damage, though, there will always be a cleanup and restoration process you will have to go through in every situation. The most important step to take—no matter what type of water is involved—is to remove all of the moisture and damp items quickly, so that mold cannot begin to flourish in its ideal environment.

First: Clean Water

This type of water is exactly what the name infers, “clean,” and not the type to pose an immediate threat to your health. This water does not contain contaminants and is the product of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Clean water will be the easiest kind of water damage to clean up after as there will be fewer microbes living in the water. However, after 48 hours and contact with building surfaces, clean water can move up to category two and become gray water.

Second: Gray Water

Gray water is where water damage cleanup and restoration starts to become a little bit more complicated. This is water that may pose a health risk, due to it containing some chemical and/or biological contamination, which means it will be necessary to thoroughly treat it before it is consumable.

Gray water examples are waters that come from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, since gray water will turn into black water if not treated.

Third: Black Water

Black water situations are considered the most serious of the three classifications. This type of water is considered highly contaminated by hazardous chemicals and biological matter.

This will be floodwaters that contain soil and sewage. Sewage is contaminated with microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

The best way to treat all floodwater is to consider all waters involved are black water since it will pick up contaminants along its path.

All of the three classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), an organization which certifies and sets the protocol for the cleaning and restoration industry. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Kingston/New Paltz is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services! Call us at 845-255-4334.

Steps to Protect Your Home From Water Damage | SERVPRO of Kingston/New Paltz

2/15/2019 (Permalink)

Water damage can be one of the costliest damages to experience in a home or business.

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or storm damage are just some of the many ways water damage could strike your home.

There are a number of steps you can take to protect your home from water damage. Read on as we take a look.

Protecting Your Home

Water damage may not seem like much of a hassle for you to deal with, but drying out and cleaning up will prove to be tedious, not to mention there is a good possibility mold will follow. Mold is a very common side effect of water damage, as mold can begin to grow and flourish within 24–48 hours of moisture exposure.

When considering ways to safeguard your home, it may be helpful to break it down by areas of impact, such as by basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can prevent water damage by preventing water seepage, which can be done by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Kitchens and bathrooms may experience water damage as a result of plumbing issues and/or appliance failures.

Make it a point to regularly:

  • Inspect all appliances for issues with hoses and faucets
  • Check the seals and caulking around your showers and tubs to make sure there is no leakage
  • Know where the main shut-off valve is in your home
  • Don’t leave your washing machine or dishwasher running when you are not home

While we would like to protect our possessions in our home from water damage, that is not always possible, but there are things you can do to at least decrease the amount of damage. When storing items in a basement, it is best to use waterproof bins, as well as store items on shelves up off of the floors.

Recovering From Water Damage

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

The three types of water are:

  1. Clean water is water from rain, condensation, leaky pipes, etc.

  2. Gray water is water from dishwashers, washing machines, clean toilets, etc.

  3. Black water is water from sewage or serious flooding from nearby rivers, etc. and can cause serious health problems.

Following a water damage disaster, you will need to dry your home out quickly by removing wet objects and dehumidifying the area. You must then disinfect all remaining materials.

Pro tip: By freezing wet books, photos and papers in a frost-free freezer, you allow yourself some extra time to deal with them. Doing this prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of Kingston/New Paltz at 845-255-4334. We are here to make it "Like it never even happened."

Is you vacant home winterized? Best practices for avoiding frozen pipes

2/5/2019 (Permalink)

Keep an eye on your vacant property to help avoid this water damage!

If you own a 2nd home, rental property or have a vacant property for sale, it's important to have it winterized before the winter starts and to have someone available to check on it for you while it's vacant.

While there are always unforeseen issues that can happen, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the name of the game.

Don't turn the heat off in the colder months, follow good instructions to protect your pipes and utilities, have your furnace and heating systems checked regularly, seal windows and doors if possible, check outside spigots and water sources. Speak with your insurance agent about tips they have and make sure your policy is where it needs to be.

Should you ever suffer from water damage, or any kind of loss to your property, call the experts in damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with certified technicians and the best technology around.

Call us immediately so we can give you piece of mind quickly, no matter the damage and no matter the size, 845-255-4334.

Making Sure Your Family Is Prepared for Severe Weather | SERVPRO® of Kingston/NewPaltz

1/25/2019 (Permalink)

Help your family be prepared for unwarned severe weather!

We are fortunate enough to be able to have advanced warning for many types of severe weather, but there are times when severe weather can take us by surprise.

Fortunately, there are actions you can take and safety tips to follow that will ensure your family’s safety and help you prepare for various severe weather situations.

How to Create a Severe Weather Plan

One of the best ways to be prepared for severe weather situations is to have an established family emergency plan put together.

If your family does have an emergency plan in place, practice that plan regularly and especially at the beginning of different weather seasons so everyone knows exactly what to do.

If a family emergency has not been created, here are some suggestions to take into consideration when creating it:

1. How will emergency alerts and warnings be received?

Today’s technology makes it easier to receive emergency alerts and warnings on our smartphones. Through Google or any one of a number of weather apps, you can quickly receive emergency alerts, providing you extra time in severe weather situations. Also, warnings and alerts are also still broadcast over radio and TV.

2. What type of storm shelter is available?

When living in an area where tornadoes are common, ideally, the best shelter is in the lowest part of your home, preferably a basement if you have one. If a basement is not available, the next best place is an interior room on the lowest level that is away from corners, windows, doors and outside walls. Tornadoes aren’t the only weather circumstance that requires shelter, and you can educate yourself about other situations that call for them by visiting ready.gov.

3. What is your evacuation route?

Have you identified several evacuation routes in the event of hurricanes, flooding or fires, which could force you from your home in a hurry? It’s wise to have multiple routes just in case one is impassable, and always be sure to find out if there are places to stay with your pets along the way if you have furry family members evacuating with you.

4. How will everyone stay in touch?

We rely on our cell phones for many things, making it is easy to keep in touch with family, but in some circumstances, that just will not be possible. Weather can knock out cell phone towers, phones could be lost or left behind or if there is no power, batteries will not be able to be recharged.

Your family will need an emergency communication plan in place as well as a safe meeting place so that everyone can meet there if separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO® of Kingston/New Paltz to get the cleanup and restoration process started.

Have You Created a Disaster Plan for Your Business? | SERVPRO® of Kingston/New Paltz

1/11/2019 (Permalink)

You'll be able to roll with the punches by creating a disaster plan for your business.

Everything from floods, hurricanes and tornadoes to wildfires and hurricanes are in the news almost daily, proving Mother Nature is a force to be reckoned with. In the event your business should fall victim to one of these, the key to being able to roll with the punches, so to speak, is being prepared in advance for a multitude of worst-case scenarios.

Preparation for those scenarios involves creating a natural disaster plan for your business. Let’s take a look in this blog at some aspects to consider when designing that plan.

Disaster Planning Basics

So, what exactly will you need to consider when designing a disaster plan for your business? There are many factors to include from employees to your equipment and assets.

Considerations to include should be:

  1. Providing protection for your employees
  2. Safely securing your assets
  3. Getting your business up and running again

There have been many checklists made available to us by sources like the Red Cross, FEMA and Ready.gov that will assist you identifying areas that need to be included in your natural disaster preparedness plan. These sources will also help you see just how prepared you truly are.

Safety for Employees and Visitors

If a disaster were to strike without warning, a plan needs to be in place that lists procedures and safety measures for employees and visitors to follow.

Make sure evacuation routes and exits from your facility are all clearly marked, mark a shelter space within the building for people to use as a shelter, consider installing emergency lighting, and have designated volunteer “safety wardens” who are properly trained and ready to guide and assist with all emergency efforts.

When you are looking for a shelter space, ideally a basement or storm cellar is where it should be in case of tornadoes or other high-wind situations. If you have no basement space, select a small interior room, closet or interior hallway on the lowest level of the building.

Ways to Protect Your Assets

If the business is located in a brick and mortar location, you’ll have to make educated choices about protecting the assets inside it. There are thousands of dollars of equipment and merchandise at risk when a natural disaster strikes.

Do you have a comprehensive and up-to-date inventory of your equipment and merchandise or perhaps photographs taken prior to a disaster whenever possible? This is always helpful if insurance claims will have to be made. If you use a computer server to store assets, take steps necessary to ensure that the backup system completes regular backups and that the storage system cannot be damaged.

If you own your building, you can ask a contractor to help you identify areas where the structural integrity may need improving. The contractor can walk you through possible safety upgrades and advise on any areas that may not stand up to certain weather situations.

Getting Back to Business Quicker

When a natural disaster does occur, it is possible that your business will have to be closed due to damage. Each day you remain closed is another day of lost profits. It is wise to have a “disaster” fund set aside to cover any additional costs that are not covered by your insurance.

Establish relationships with contractors who would be available for construction concerns, and know who to call for cleanup and restoration services that will be available to quickly respond to your emergency situation.

With SERVPRO® of Kingston/New Paltz, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Kingston/New Paltz to be there for you. Call us no matter the emergency, we're here 24/7 at 845-255-4334.

SERVPRO is helping to protect the environment by using Environmentally Friendly Cleaning Products!

1/7/2019 (Permalink)

More than ever, it's important to protect our environment, SERVPRO is using cleaning materials made from earth-friendly raw materials.

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information! SERVPRO of Kingston/New Paltz, 845-255-4334.

It's Frozen Pipe Season! Follow These Handy Tips to Avoid a Serious Problem!

12/28/2018 (Permalink)

This is an extreme example of the damage a frozen pipe can do to your home.

Subzero temperatures can cause even interior pipes to freeze

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety (PDF).

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do. 

How to Beat the Freeze

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running. Research conducted by the Building Research Council at the University of Illinois shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.  

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do:

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. “If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home,” says John Galeotafiore, who oversees Consumer Reports’ testing of home products and power gear.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

Careful with that space heater!

If you need a space heater, use it safely. If you need supplemental heat, you can add a space heater to a room where pipes may be at risk. And though we don’t recommend using a space heater in a bathroom, if you really need one, make sure it’s plugged into an outlet with a ground-fault circuit interrupter and do not use an extension cord.

Sometimes, no amount of prep and prevention can stop situations like this, just remember that SERVPRO of Kingston/New Paltz is here 24/7 for when water damage happens. Call us at 845-255-4334 and we'll make it "Like it never even happened."

reference: Consumer Reports, How to Prevent Your Pipes From Freezing, https://www.consumerreports.org/home-maintenance-repairs/how-to-keep-pipes-from-freezing/

Examining Common Causes of Water Damage in the Home | SERVPRO® of Kingston/New Paltz

12/7/2018 (Permalink)

Severe weather is not always the main culprit in water damage.

Severe weather and water damage can often go hand-in-hand, so when many think about water damage, it’s usually one of the first things that comes to mind.

While storms and flooding can cause catastrophic water damage, they are often not the main culprits. Instead, various items or systems in your home can be responsible for many situations resulting in water damage.

Issues From Water Damage

Unfortunately, water damage is something many homeowners will face, and it was the third most common reason for a homeowners insurance claim between 2011 and 2015, paying out an average per claim of $8,861.

There is a difference between water damage and gradual water damage, each of which can impact insurance claim payouts. Examples of gradual water damage are things that have been occurring over time, such as plumbing issues in the walls that can cause damage to walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Items That Can Cause Water Damage in Your Home

According to the Insurance Institute for Business & Home Safety (IBHS), here are the leading causes of water damage:

  • Plumbing supply system failures can involve frozen pipes that may burst due because the backup caused by frozen water creates an increase in water pressure or when materials used in the plumbing supply system fail, resulting in leaking or bursting pipes. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses and cost an average of $5,092 per incident after the deductible. It was also found that homes over the age of 16 to 40 years made up a larger group of supply system material failure claims.

  • Plumbing drain system failures can occur when a sewer drain backs up and overflows into a home or from material malfunction issues. IBHS found in its study that 52% of drain system failures were caused by sewer backups and 37% were related to poor material performance issues—and these types of failures are more expensive in southern region states than in northern region states.

  • Toilet failures are the second highest source of residential water damage loss after plumbing supply system failures and can result from faulty fill valves or clogged drain lines. Interestingly, according to IBHS, toilet failures that occur on the first floor of a home resulted in more extensive claims than those that occurred in basements or upper floors.

  • Water heater failures can happen when your water heater has reached its life expectancy and the tank begins to rust and corrode, which creates leaking or bursting issues. IBHS found that 69% of all water heater failures resulted from a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures are generally caused by supply hose failures, machine overflows and drain line failures. Washing machines are one of the top 10 source of residential water losses, and per IBHS, supply hose failures accounted for over half of all washing machine-related losses.

If your home ever experiences any water damage, rest assured that our professionals at SERVPRO® of Kingston/New Paltz are available to help with cleanup and restoration and make it “like it never even happened.” Call us at 845-255-4334.

More useful tips to help prevent fire hazards!

12/4/2018 (Permalink)

Follow some easy steps to help prevent this scary situation.

Protect your clothes—and possibly a whole lot more—with these simple maintenance tips:

Not taking care of your dryer causes several issues, starting with longer drying times, which can lead to shrunken clothes and heat-damaged fabrics. It can also drive up your utility bills, since the dryer is one of the more energy-intensive appliances in the home.

Another symptom of poor dryer maintenance: your dryer's automatic cycles could start to be less accurate, resulting in laundry that's either damp or dried to a crisp.

Last but certainly not least, a neglected dryer poses a serious fire hazard. In fact, some 7,000 fires, 200 injuries, and 10 deaths are attributed each year to dryer fires, according to estimates by the Consumer Product Safety Commission. Not cleaning the dyer is the leading cause of the blazes.

Here’s how to get peak performance, efficiency, and safety out of your clothes dryer in a few simples steps.

Step 1: Empty the Lint Screen

This needs to happen every time you use the dryer. Not every week or every so often—every single time. If you allow too much lint to build up on the screen, heated dryer air won’t move freely through the machine, which will prolong drying times.

Step 2: Clean the Dryer Vent

Even if you’re diligent about emptying the lint screen, small fibers will get through the trap and into your dryer vent. Left unchecked, this lint can slowly snowball, to the point where an errant spark could lead to a serious conflagration inside the dryer vent. That’s why it’s critical to clean the dryer vent every few months or so, depending on how often you use the dryer and the types of laundry you dry. 

It’s a pretty simple task, assuming you can access the dryer vent by pulling the dryer away from the wall (if not, you’ll need to hire a professional). Always disconnect the dryer from its main power source at your home's electric panel. Then separate the vent from the dryer and vacuum both ends using the crevice attachment of your vacuum.

A few years ago, we tested the Lint Lizard, a device that can be attached to the end of your vacuum. It was extremely effective at sucking up dryer lint, so it might be worth the $10 investment. Just note the Lint Lizard’s sharp point could harm flexible dryer ducts made of foil or plastic. That being said, we strongly recommend metal dryer ducts, because they don't sag, making lint less likely to build up. Also, if a fire does start, a metal dryer vent is more likely to contain it than one made of plastic or foil.

Step 3: Clean the Moisture Sensors

Our top-rated dryers all have moisture sensors that work in conjunction with auto-dry cycles to detect the laundry’s dampness and shut off the machine when clothes are dry. Over time, these sensors can get covered with film, especially if you use dryer sheets. The buildup can prevent the dryer from knowing when the laundry is dry, leaving them either damp or overcooked.

To counter this problem, clean the sensors with a cotton ball and rubbing alcohol every few months, or any time the auto-dry cycles seem to be missing the mark. The sensors are usually located just inside the dryer, underneath the door. Look for thin metal bars, about 6 inches long, with a slight curve that follows the contour of the door. If you don't see the sensors there, check your owner's manual for their location.

Be diligent and avoid fire hazards! If you have experience fire and/or water damage in your home or business, call SERVPRO of Kingston/new Paltz to alleviate the burden of restoration, 845-255-4334.

(reference: Consumer Reports, How to Clean Your Dryer Vent and Other Quick Tips, https://www.consumerreports.org/clothes-dryers/how-to-clean-your-dryer-vent/)

Kingston/New Paltz residents: Follow these safety tip if you expect mold

11/30/2018 (Permalink)

If you see mold, leave it alone and call us!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Kingston/New Paltz for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 845-255-4334. We'll help make it "Like it never even happened."

Protecting Your Property From Wind Damage | SERVPRO® of Kingston/New Paltz

11/26/2018 (Permalink)

Protect your property from damaging winds!

Many concerns accompany severe storms, with damaging winds being one of them. These winds can appear with little to no notice and can be problematic due to long-term structural impacts.

The 101 on Wind Damage

When you think of damaging winds, what comes to mind? Probably a tornado or hurricane, but those are not the only times when they may come into play.

As a general rule, damaging winds are considered winds with speeds exceeding 50–60 mph and can be the result of a strong thunderstorm. You will commonly hear damaging winds referred to as “straight-line” winds. These are not to be confused with winds and damage from a tornado.

The damage from straight-line winds can be very destructive, as these winds can cause loose, unanchored objects to become projectiles. Windows and roofs can take the brunt of this damage, and if it’s extensive enough, there can be resulting water damage to the home as the outside elements come indoors.

Anyone who lives in a thunderstorm-prone area can be at risk from damaging winds, but there are some structures that are especially at risk. One such structure is the mobile home. Even those that are anchored could be severely damaged when the wind gusts to over 80 mph.

Here’s How to Protect Your Property

Here are a few practical steps you can take to protect your property from damaging winds:

  • Make sure your garage door is professionally reinforced.

  • Remove and/or anchor any loose items on your property that could be moved or tossed around by the wind, such as trash cans, grills and outdoor furniture.

  • If you have a large or dying tree near your home, have a professional remove it and any large branches that could be blown over onto your home or break away and come through the window.

Mind you, not all high wind circumstances will come with advanced warning. But, as we all know, being prepared for that “just in case” situation could save you a lot of headaches down the road.

Also, you can have some outdoor furnishings permanently anchored in their locations. If you are building a new home or renovating an older home, be sure the windows, walls and doors are up to code for your area.

If your home has been hit by damaging winds and resulting water damage, the highly trained specialists at SERVPRO® of Kingston/New Paltz are here to help with the cleanup and restoration of your home. Call us at 845-255-4334.

SERVPRO of Kingston/New Paltz is your go-to for any water damage!

11/21/2018 (Permalink)

Set your thermostat to at least 55 degrees if you're going to be away during the winter months.

It's starting to get very cold out there and winter is almost upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California (2013) to prevent this from occurring:

1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire.) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO of Kingston/New Paltz can help take care of any type of water damage, call us 24/7 at 845-255-4334.

Important Fireplace Safety tips from SERVPRO of Kingston/New Paltz

11/21/2018 (Permalink)

Call SERVPRO of Kingston/New Paltz for any kind of fire damage, we'll make it "Like it never even happened."

When the colder temperatures start to set in, many homeowners will turn to their fireplace, wood or pellet stoves as an additional heat source. While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard. Keep in mind the following precautions to help ensure a safe winter season.

Keep Your Chimney Fireplaces and Wood Stoves Clean

  • Have your chimney, fireplace, wood or pellet stove inspected and cleaned by a licensed chimney specialist. They should be maintained annually to help ensure they are functioning safely and efficiently. 
  • Be sure to keep the area around the hearth clear of debris, decorations and any other combustible materials.
  • If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional guidance related to operation and venting.
Keep Fires Burning Safely
  • Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
  • When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.
  • Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
  • Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
  • Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
  • Do not burn plastic because it can release toxic chemicals and cause damage to your chimney, fireplace or wood stove.
  • Never burn a Christmas tree in your fireplace as the sparks from the burning needles can increase the risk for a chimney fire. Also, do not burn cardboard boxes, wrapping paper or trash in your fireplace.
  • Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
  • Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 feet1 away from your home and any other building.
Keep the Outside of Your Home and Your Chimney Safe
  • Firewood should be stacked at least 30 feet away from your home.2
  • Your roof and chimney should be kept clean of leaves, pine needles and other debris. Prune trees and branches to keep them away from your chimney.
  • Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent burning embers or sparks from escaping and creating a fire hazard.
Keep the Inside of Your Home Safe with Smoke and Carbon Monoxide Detectors to help make your winter even safer, we recommend that you take the time to test your smoke and carbon monoxide detectors. A smoke detector is the most effective way to detect smoke from a fire and signal an alarm so that you can get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas. Make sure you test the detectors monthly, and after you change the batteries to ensure they work properly.
Source: 
1 National Fire Protection Association. (2015). Wood and Pellet Stove Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.
2 National Fire Protection Association. (2015). Wildland Fire Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.

(Reference: The Travelers Companies, Prepare & Prevent-Individuals-For Households-Fire Safety, www.travelers.com/resources/home/fire-safety/fireplace-safety-maintenance)

Did you know we perform air duct and HVAC Cleanings too?

11/21/2018 (Permalink)

Get your duct work inspected in your home or business

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Kingston/New Paltz Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Kingston/New Paltz today, (845)255-4334.

SERVPRO of Kingston/New Paltz offers commercial cleaning services for all local businesses!

11/21/2018 (Permalink)

Call us today to get your business taken care of!

Did you know that SERVPRO of Kingston/New PALTZ offers cleanup & restoration services for commercial properties in Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 to help cleanup and restore water, fire & mold damages!

Did you know we are Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-255-4334 for any questions or concerns!

SERVPRO of Kingston/New Paltz can take care of reconstruction services for all mitigation damages!

11/21/2018 (Permalink)

No matter the work needed, we'll make it "Like it never even happened."

We really are a one-stop shop! 

SERVPRO of Kingston/New Paltz is offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, we are excited to offer the following services during the reconstruction process: 

  • Structural repairs
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Flooring Replacement (all types)
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes
  • Carpentry
  • Framing
  • Tile Work

Call today for more information 845-255-4334 or visit our Facebook Page for more pictures and posts!

Finding Fire Hazards in Your Home | SERVPRO® of Kingston/New Paltz

11/8/2018 (Permalink)

December is the month where the most candle fires have been reported.

No one likes thinking about the unfortunate possibility of seeing their home damaged by fire, but it’s a harsh reality for many Americans. One way to protect your home is by understanding fire hazards and being able to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

<h4caution-with-burning-candles:8bd100c662a994b6eb2a3584a3f4afeb">Use Caution With Burning Candles

Candles were the direct cause of 2 percent of reported home fires, with 3 percent resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during that five-year period, with December having the most calls during the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in the bedroom and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

Fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles, according to the National Fire Protection Association, over a five-year period from 2011 to 2015. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

When burning a candle, be sure to keep it at least one foot away from flammable objects and in a sturdy holder that won’t easily tip over. Never use candles where oxygen is in use in the home, and always blow all candles out before leaving a room or going to bed.

<h4safe-when-smoking-indoors:8bd100c662a994b6eb2a3584a3f4afeb">Be Safe When Smoking Indoors

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths. An estimated 17,200 home structure fires caused by smoking materials were reported in 2014, which includes cigarettes, pipes and cigars. Approximately 570 deaths, 1,140 injuries and $426 million in property damage were a result of those fires, per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside. Most deaths resulted from fires that began in living rooms, family rooms, or bedrooms.

Fire-safe cigarettes are the best option. Always keep deep, sturdy ashtray nearby while smoking.

Extinguish all cigarette butts and ashes in water or sand before disposal, keeping in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire but the innocent bystander.

<h4about-lesser-known-fire-hazards:8bd100c662a994b6eb2a3584a3f4afeb">Learn About Lesser-known Fire Hazards

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Some kinds of glassware in your home could be a fire risk. When placed in a window where sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Regular sweeping or vacuuming and cleaning hard-to-reach areas like behind the entertainment system can help prevent dust bunny buildup.

Also, check for loose outlets in your home. The movement of these electrical outlets could cause the wires connected to the outlet to become loose and create dangerous arcing.

Fire and smoke damage, as well as water from firefighting efforts, can be devastating to homes. If your home is damaged by fire or smoke, SERVPRO® of Kingston/New Paltz is here to help restore your home to its original condition.

Healthy Home tips and what can really make a healthy home

11/6/2018 (Permalink)

This is NOT what you want to see in your duct work, let the experts at SERVPRO take care of it for your home or business.

As fall is in full swing, here are some things to consider before we're all hunkered down in the freezing temps waiting to be able to open the windows again.

-Do your kitchen, bathroom and laundry room have adequate ventilation and exhaust fans?

-Do you change your air filters once a month?

-When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?

-Is your gas fireplace/gas stove checked yearly for emissions?

-Was your home built before 1978? If so, has it been checked for lead-based paint?

-Do your bathrooms have carpet?

-Do you smoke in your house?

Causes of Indoor Air Pollution:

-Asbestos building products (when dislodged, no longer intact)

-Biological contaminants such as mold, dust mites, viruses and pet dander.

-Carbon Monoxide

-Formaldehyde found in pressure treated wood.

-Lead in pre-1978 house paint.

-Nitrogen dioxide

-Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas.

-Tobacco smoke

-Volatile organic compounds including household cleaning products, pesticides and aerosol propellants.

Having the ducts in your home or business cleaned can eliminate contaminants like mold and irritants in your home. SERVPRO of Western Dutchess County uses a proven Portable Ventilate and Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

Other benefits of cleaning the ducts and HVAC:

-Lowers indoor air pollution 

-Reduces pet dander

-Eliminates offensive odors

-Restores peak operating condition

-Prolongs the life of the system.

Call us today to schedule your duct cleaning! 845-831-3600

Mold Removal vs. Mold Remediation

11/2/2018 (Permalink)

Mold can spread in a very short amount of time.

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Kingston/New Paltz has the training and expertise to remediate the mold in your home.

Signs of Mold? Call Today (845)255-4334

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 255-4334
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Kingston/New Paltz is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters

Our team is trained and equipped to handle any water damage situation!

11/2/2018 (Permalink)

It's the water you don't see that causes the most damage.

A mop and common household cleaning products may not be enough to thoroughly clean unseen water intrusions. Our team of trained professionals at SERVPRO of Kingston/New Paltz will safely clean and restore your home utilizing the following procedures:

-Identify the source/type of water

-Measure temperature and humidity for drying analysis.

-Survey the extent of damage and inspect the premises.

-Perform emergency water extraction.

-Move and block furniture.

-Provide floor service.

-Inspect carpet pad, carpeting and provide service.

-Apply necessary treatments (disinfectants/deodorization).

-Utilize drying equipment and monitor drying.

-Dispose of refuse.

The science of drying can be complicated but we have it down to an art form.

Contact SERVPRO of Kingston/New Paltz at 845.255.4334, we'll make that water damage "Like it never even happened."

Why you should consider a fire extinguisher in your Kingston/New Paltz home

11/2/2018 (Permalink)

At least one fire extinguisher per floor is recommended!

Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.

What type do you get?

All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 

    • "A" is for ordinary combustibles like trash, wood and paper
    • "B" is for liquids & grease (more stove top fires)
    • "C" is for electrical equipment

According to the National Fire Protection Association, each floor of your home should have an extinguisher. 

How do you use a fire extinguisher?

To use the extinguisher properly, you want to use the PASS method:

    • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
    • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 
    • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 
    • Sweep the nozzle from side-to-side until the extinguisher runs dry.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Kingston/New Paltz at 845-255-4334 to help make this disaster "Like it never even happened."

Tips to help prevent mold in your Kingston/New Paltz home.

11/2/2018 (Permalink)

Bathrooms are a favorite spot for mold to grow!

In any home, moisture and dampness are impossible to avoid. Mold spores are resilient, and any moisture from faucets, pipes or steam accumulation will encourage them to take up residence if they are able.

Thankfully, you can prevent mold from finding a spot in your home through a bit of preparation.

We’re no strangers to mold remediation, so we’re familiar with the many surprising places it can take hold. Having a mold infestation is stressful, so we’re going room by room to help you keep your home clear.

-Laundry Room:

A typical laundry room isn’t the site of standing moisture, but piping and laundry machines themselves can mask the growth of mold. To stop growth in its tracks:

  • Check the connection between pipes and machines for leaks often.
  • Remove clothes from the machine immediately after the cycle ends.
  • Keep doors to the washer and dryer open after each use.
  • Check the dryer vents—lint can encourage mold to spawn.

-Bathroom:

There’s a lot of moisture in the bathroom, so it’s not surprising that it’s one of mold’s favorite rooms. Thankfully, preventing mold in the bathroom is just a few habits away:

  • Re-seal tile grout annually to prevent moisture buildup.
  • Replace curtain liners and launder shower curtains regularly.
  • Use a vent fan or window to clear out steam.
  • Keep a squeegee handy to remove excess moisture.

-Basement:

When people think basements, they think mold. While they’re notorious for moisture buildup, mold prevention strategies for basements are the most hands-off of any room. Here’s how to keep your underground mold-free:

  • Add an automatic dehumidifier to keep humidity levels low.
  • Clear out the clutter, as it can hide mold easily.
  • Insulate pipes to prevent bursting and leaks.
  • Examine the foundation for water seepage regularly.

If you need help with mold prevention or remediation, our team of experts at SERVPRO of Kingston/New Paltz will be happy to help, call us at 845-255-4334!

Is you Kingston/New Paltz business ready in case of an emergency?

11/2/2018 (Permalink)

All the vital info for your business in case of an emergency, right on your phone!

Are you ready in case of an emergency? Let SERVPRO of Kingston/New Paltz help you! 

SERVPRO of Kingston/New Paltz is offering your business an Emergency Ready Profile (ERP)!

We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • We do all the work for you!
  • Concise document that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

We have completed over 600 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly, Corey or Amy at 845-255-4334 at the SERVPRO of Kingston/New Paltz office for your free demo!

What to do and what NOT to do in case of fire damage in your Kingston/New Paltz home

11/2/2018 (Permalink)

It's important to know what to do and what not to do in case of a fire.

Fire Damage Tips- What to do before help arrives

What to do until help arrives, after you've had a fire.

After any fire damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call 845-255-4334

What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of Kingston/New Paltz is available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

SERVPRO of Kingston/New Paltz- Faster to any water damage disaster!

11/2/2018 (Permalink)

We'll make it "Like it never even happened."

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ne Paltz arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Cleaning Services after a disaster- like no one else can, SERVPRO of Kingston/New Paltz

11/2/2018 (Permalink)

Everything to get you back to business "Like it never even happened."

Did you know that SERVPRO of Kingston/New Paltz offers cleanup & restoration services for commercial properties in Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 to help cleanup and restore water, fire & mold damages!

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-255-4334 for any questions or concerns!

Before help arrives, what to do if your Kingston/New Paltz business has been vandalized

10/24/2018 (Permalink)

Don't let your business stay boarded up.

After safety has been restored, the alarms have been deactivated and the police report has been filed, call SERVPRO of Kingston/New Paltz at 845- 255-4334 and follow these DOs and DON'Ts when your commercial property has been vandalized:

DO:

-Hose or wash off egg damage from building exterior as soon as possible.

-Vacuum glass particles from carpets and upholstery.

-Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T

-Attempt to remove ink, paint or cosmetic stains.

-Operate damaged lamps or appliances

-Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Once SERVPRO of Kingston/New Paltz has arrived at your location, we'll take it from there and get your facility and the people who depend on it back in operation quickly. We will mitigate the damage to the structure and contents and provide effective cleanup and restoration services.

Like it never even happened.

How to prevent Dryer Fires in your Kingston/New Paltz home

10/24/2018 (Permalink)

An accumulation of lint can lead to a dangerous situation.

According to Consumer Reports (2018), every year firefighters across the country respond to around 14,630 home fires caused by clothes dryers, according to the National Fire Protection Association.

One-third of these fires is caused by an accumulation of lint, which means that not cleaning out your dryer vent can set you up for a dangerous situation that's far more serious than the drop in performance caused by constricting a dryer's duct work.

Take a look at these 4 simple best practices to ensure safety in the laundry room:

  1. CLEAN THE LINT FILTER AFTER EVERY LOAD- not only will this help prevent a fire, but your clothes will dry faster!
  2. REPLACE ACCORDION-STYLE DUCTS-If you see a plastic or foil accordion-style duct connecting your appliance to the vent, it’s a good idea to replace it with a rigid metal duct that won't sag and collect lint.
  3. CLEAN THE DRYER DUCT ANNUALLY- (at least)-Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access, then reassemble, return dryer to original spot and reconnect power.
  4. HANDLE CHEMICAL STAINS WITH CARE-Clothes stained with gas, cooking oil, cleaning agents, or other flammable chemicals or substances need special care. It's recommended to  wash such stained clothing more than once to minimize volatile chemicals, then hang to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period.

IMPORTANT: In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.

If your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Kingston/New Paltz  can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. "Like it never even happened."

Reference: Consumer Reports- How to Prevent Dryer Fires: https://www.consumerreports.org/clothes-dryer/how-to-prevent-dryer-fires/

The Types of Pollution Found After Water Damage | SERVPRO® of Kingston/New Paltz

10/24/2018 (Permalink)

Different Types of Polluted Water need different cleaning guidelines

When describing water damage, you’ve likely heard terms such as “black water” and “clear water” to describe the danger of the water left behind. While black water is undoubtedly more hazardous than clear water, there are actually three types of pollution found after water damage, and they can all cause their own form of harm to a home or office.

The time after water damage is a chaotic one, which is why we’ve taken the time to outline the three types of water contamination you might come across.

Category 1: “Clear water” is the least contaminated level, as it refers to water originating from a clear source that is free from pollution. Water from leaky faucets, broken inbound pipes, direct rainwater or faulty water supply lines would fall into this category. It is not recommended, but category 1 water should not be considered dangerous if consumed.

Category 2: A step up from clear water is grey water, which is a bit more serious. This is wastewater generated from drain overflows, appliance damages and other types of typical household flooding. This water is either contaminated from the source or has come into contact with many surfaces, so category 2 water is considered dangerous to consume.

Category 3: Category 3 water—black water—is the most notorious, and the most dangerous of the categories. Rising flood waters, sewage overflows or water that has become a breeding ground for bacteria are all causes for concern and can cause illness or death if consumed.

Water damage only becomes more complicated after the initial floodwaters settle, because water that starts in one category can quickly advance to another. Water can develop higher pollution levels from coming into contact with surfaces or sitting stagnant and breeding bacteria and can become even more dangerous as time goes on.

Because this is impossible to determine solely based on appearance, it’s essential to get professional water restoration for peace of mind and a properly restored property.

If you’re dealing with water damage and you’re not sure what to do, SERVPRO® has a team of water restoration professionals that’s here to help! Call us at 845-255-4334.

Helpful tips for preparing your Kingston/New Paltz business for Winter Weather

10/24/2018 (Permalink)

This is the last sign you want your clients to see at your business. Protect your investment!

Living in the Hudson Valley has taught us to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another or deep freezes lasting for weeks on end. 

Protecting your business in the winter months is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter and give you some piece of mind.

-Check your commercial property for downed tree limbs and branches. Weather such as wind, rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

-Inspect your property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards, potholes and cracks and repairs needed to keep those areas free and clear (this is a good idea all year long).

-Inspect all handrails, stairwells and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Kingston/New Paltz about starting an Emergency Ready Profile for your business. Call us today at 845-255-4334.

Cleaning up after hoarding in a Kingston/New Paltz property, not as easy as you think!

10/24/2018 (Permalink)

An ideal spot for rodents, insects and other pests to take up shelter.

How much do you know about hoarding? Unfortunately for those affected, it’s a dangerous issue that increases the risk of fires, mold, and any number of other hazards.

But what is hoarding? This serious mental illness, a subtype of OCD, causes people to accumulate possessions, ultimately disrupting their daily lives, routines, and environments to satisfy their compulsions.

The International OCD Foundation estimates that as many as 1 in 50 people display behaviors on the hoarding spectrum.

As possessions and even waste products pile up, they can present fire hazards, become and even cover up mold growth or rodents.

Own a space that’s been impacted by hoarding and not sure what to do? Call in the professionals, who can clean up the property and ensure it’s safely rehabbed for future use.

What Cleanup Involves

Cleaning up after hoarding requires special consideration. You’ll need a professional team to complete a comprehensive protocol that mitigates any potential hazards.

Removal of Items

This is the cleaning phase—it involves sweeping the space of the objects and refuse that have piled up over time. Other items in the space may have become contaminated and need to be removed or even discarded.

Because these items can become hazardous over time, professionals will ensure safe removal.

Removal of Dangerous Substances

Hoarding can hide dangerous health-related hazards, including toxic mold and other pathogens, along with insects, rodents and other pests.

Ensure you are safely cleaning the space by partnering with a team of professionals educated in safe removal principles and outfitted in the appropriate safety gear.

Complete Cleaning

Once the clutter and debris are removed and the space is cleared, a professional team will then deep-clean the area. During this stage, they’ll work to remove all residue and odors to ensure it is ready to use in the future.

In need of a team to help restore a space where hoarding has been an issue? Contact our team at SERVPRO® of Kingston/New Paltz at (845)831-3600 and we’ll make it like it never even happened.

Water Damage 24 Hour Emergency Service Available! | SERVPRO of Kingston/New Paltz

10/24/2018 (Permalink)

Call 845-255-4334 for help with your water damage!

SERVPRO of Kingston/New Paltz is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 845-255-4334

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kingston/New Paltz has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial cleaning services after any disaster!

10/24/2018 (Permalink)

Available 24/7 for your cleanup & restoration needs!

Did you know that SERVPRO of Kingston/New Paltz offers cleanup & restoration services for commercial properties in Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 to help cleanup and restore water, fire & mold damages!

Did you know we are Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-255-4334 for any questions or concerns! Let us take care of everything, Like it never even happened.

Restoring your water damaged commercial property in Kingston/New Paltz

10/24/2018 (Permalink)

Water will spread quicker than you think through your building.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water damage at your commercial property? Leave it to the experts, available 24/7. Contact our team at SERVPRO® of Kingston/New Paltz at 845-255-4334 and we’ll make it like it never even happened.

What You Can Do Safely Before Fire Restoration Help Arrives | SERVPRO® of Kingston/New Paltz

10/24/2018 (Permalink)

Call 845-255-4334 for help with fire damage today!

Learning that you’ve been affected by a home fire is a devastating feeling. The good news is, much of the damage can be mitigated through restoration if you hire a professional.

Not only will a professional work with your homeowner’s insurance company on your behalf, but they will also be able to salvage more items in the cleanup. However, it’s natural to want to do what you can to get started as you’re waiting for help to arrive.

While some things should always be left to the professionals, there are a few things you can do while you wait. If you’d like to start on fire restoration ASAP, here are three things you can safely do:

Starting laundry right away is a great way to help the cleanup process, as most things will have to be washed several times. As long as your machines have not been affected, washing any clothing, bedding or other machine washable materials with an alkaline cleaner or vinegar solution is a great place to start. Leave delicate fabrics, upholstery and curtains to professional care.

If weather allows, reduce the smoky smell by opening windows and doors, and let them remain open as long as possible. While the restoration team will bring industrial-grade equipment to aid this process once they arrive, this is a small step you can take toward helping the process along.

Non-porous surfaces—such as tile and countertops—can benefit from a scrub with soap and water to cut through the outermost layer of grime. A mild dish soap or alkaline cleaner will get you started, but let the professionals handle the usage of anything more heavy-duty. Cleaning improperly can result in more severe and possibly permanent damage to your surfaces, so anything you’re unsure about should be left to the pros.

In the event of a house fire, SERVPRO® has a team of trained professionals that can help your life get back to normal, faster. Like it never even happened.

What to do until help arrives- Water Damage in your Kingston/New Paltz home.

10/24/2018 (Permalink)

Time is not on your side in a water damage situation.

As much as you try to prepare, disasters can strike at any time. Should you experience water damage from clean water in your home, here's what you should (and shouldn't do) until help has arrived:

DO:

-Shut off the source of the water if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

-Remove as much excess water as possible by mopping and blotting.

-Wipe excess water from wood furniture after removing lamps and tabletop items.

-Remove and prop up wet upholstery cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

-Use wooden clothespins to keep furniture skirting off of damp floors.

-Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

-Hang furs and leather goods to dry separately at room temperature.

DON'T:

-Enter rooms with standing water where electrical shock hazards may exist.

-Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.

-Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

-Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

-Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

-Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Please follow these DO & DON'Ts to help reduce damage and increase the chances of a successful restoration.

These emergency tips will assist you in taking the proper action until the SERVPRO of Kingston/New Paltz professionals arrive. Keep our number in your phone- (845)255-4334.

Storm Damage Effects from Hurricanes

9/19/2018 (Permalink)

Call 845-255-4334 for your storm damage needs!

New Yorkers are familiar with severe storms and their effects. But can you name the 8 most common types of storm? Each storm has unique causes and causes unique damage.

SERVPRO® of Kingston/New Paltz knows how important it is to home and business owners to keep property safe during and after a storm and how important storm education is.

The 8 weather events most likely to occur are:
  • Hurricanes
  • Tornadoes
  • Flooding
  • Snow storms
  • Hail storms
  • Thunderstorms
  • Lightning storms
  • Ice storms

Here in New England, the Kingston/New Paltz area is familiar with snow and ice. On the bank of the Hudson River, and only a couple hundred miles from the Atlantic Ocean, residents are familiar with the risk of flooding, too. Hail and lightning aren’t too uncommon either. You might not have heard of a Derecho storm before, though. That’s because this a rare storm, one comprised of multiple large storms that spread across 240 miles (at least) and with speeds of up to 58 mph.

As New York learned during Hurricane Sandy, the effects of a hurricane are felt far and wide.

Because of these widespread effects (Hurricane Sandy impacted 24 states), it’s important to know exactly what kind of damage a hurricane causes.

Storm surge, floods, and wind are the most common damage to follow hurricanes.What is storm surge?

Storm surge is commonly known as a “wall of water,” but it’s not a wall at all. Storm surge is when hurricane winds shove water closer and closer to shore, which causes it to pile up and rise higher than the predicted tide level. Instead of receding back into the ocean, the excess water rushes inward and inland. This excess water can be very dangerous, with swift currents and enough power to damage any structures in its path.

What causes the floods?

When it comes to hurricanes, floods are primarily caused by rainfall or storm surge. When storm surge forces extra water inland, that water has nowhere to go and so it creates the perfect condition for floods. The effect of a hurricane can be felt up to 100 miles away through excess heavy rainfall, making rainfall the most widespread effect from tropical storms. Yes - even tropical storms that aren’t categorized as hurricanes can cause heavy rain.

What about wind?

74 - 155 miles per hour. That’s how fast and strong winds from hurricanes can become. As these winds pick up debris and toss it around, they cause a domino effect in damage. Strong winds can rip out trees, down power lines, and move vehicles. Hurricane winds are known to be so strong that they can even form separate tornadoes.

Storm damage caused by hurricanes is vastly powerful. Cleaning up after a storm can be daunting. Don’t do it alone; instead, call SERVPRO® of Kingston/New Paltz for the leading experts in storm damage restoration.

Mold: Basic Facts for Homeowners

9/13/2018 (Permalink)

Call 845-255-4334 or your mold remediation needs!

Almost every homeowner and renter has encountered the problem of mold. Unfortunately, it’s a widespread problem in many households. Because mold is common, you might think that a common solution is all you need. But that’s not the case. Often, a mold issue requires professional services to be dealt with effectively.

This blog has helpful information about mold so that you can decide if and when to call for a professional to help.

First, you should know that mold can be dangerous. Mold spores are airborne - so there may be more present than what you can actually see. You might be aware of this if you have a mold allergy, but mold can also cause other serious respiratory problems and can also irritate the skin.

Mold can grow in unexpected places - like walls. Most susceptible to mold growth is drywall. Untreated drywall that’s more porous is an easy place for mold to grow. Mold in the walls can cause significant upheaval. If the colony has grown more than 10 sq. feet, that section of the wall will probably have to be removed.

All that mold needs to grow is water and/or humidity. This means that your bathroom is the most likely breeding ground. Often mold can be found at the bottom of your shower liner or in between shower tiles. Other common spots for mold include damp basements, crawlspaces, and leaky attics.

If you have a recurring mold problem, call SERVPRO® of Kingston/New Paltz. SERVPRO® can make it like it never even happened.

What You Need to Prepare for Flooding

9/13/2018 (Permalink)

Call 845-255-4334 for any storm damage needs!

The likelihood of floods is increasing, even in areas where they were once unusual. Flooding is becoming more prevalent with every season.

The technical definition of a flood is when water submerges two or more acres or properties.

When faced with the imminent danger of a flood, safety for you, your property, and your belongings is vital. Keep reading for safety and preparation tips for floods.

1. You need to generate power.

A generator is necessary in an emergency. In fact, it’s crucial to have it installed before an emergency. You can’t know what storm damage will happen to the power grid during a flood, so you need to be able to produce your own power. Variables like your home size and electricity needs will influence what kind of generator you need.

Before a flood hits, move all your power sources (like appliances and electrical devices) to safer ground since water conducts electricity.

2. You need to know the flood risk.

Always be familiar with your area’s flood risk, even if it’s very low. FEMA and the local government are good resources for this. Flood knowledge is the best prevention tool. For the Kingston/New Paltz area, start here.

Stay up to date on weather and flood risks by purchasing a weather radio and learning what the many emergency notifications signal.

3. You need an emergency kit.

Always have an emergency kit packed and ensure it’s prepared for a flood. This means storing important documents or medicines and first aid in something waterproof. Also be sure to include plenty of fresh, clean water, because flood waters contain contaminants. For instructions on how to build an emergency kit, read this.

4. You need to know how to evacuate.

Evacuation is a two-step process. Begin with your local government. Does it have an official evacuation plan? Then create an evacuation plan for your family and practice until everyone has it memorized. It’s good to include emergency modes of communication as part of your evacuation plan.

After a flood caused by a storm, the likelihood of damage is high. Always be careful when returning to the flood site and call for professional help as the damage could be potentially dangerous.

After a flood, SERVPRO® of Kingston/New Paltz will make it like it never even happened.

Routine Maintenance You Can Perform on Your HVAC System | SERVPRO® of Kingston/New Paltz

8/2/2018 (Permalink)

Call 845-255-4334 for your HVAC Cleaning needs!

Homeowner Fact: Energy Star estimates that as much as half of the energy expenditure from a home is a result of energy spent heating and cooling. While we all want to keep our homes as comfortable as possible, installing and maintaining an HVAC system is quite the investment for a homeowner.

Because this system is so important, doing regular maintenance is a great way to catch problems before they become serious and extend the longevity of your system. Here are some HVAC maintenance tasks every homeowner can do:

  • Filter swap. For maximum air quality and efficiency, your HVAC filters should be switched out every 30 - 90 days depending on the quality of the filter. Other ways to improve heating and cooling include using the highest efficiency of filter your HVAC manufacturer recommends and ensuring a secure fit when filters are installed.
  • Limit dust. Simply dusting and vacuuming your home regularly can do wonders for your HVAC system. By getting these pollutants out of your home, you’re stopping them from having the ability to invade your air conditioning system. Always use the highest efficiency filter for the vacuum, and purchase a model with HEPA certification.

Tip: If construction is happening on your home, seal off supply and return registers in the house. Wait to unseal them until the dust has been cleaned away.

  • Check for drainage often. When the AC is running, a lot of moisture is generated by the system. Cooling coils remove water from the air, but if the drainage becomes obstructed they can become contaminated and create the perfect environment for mold. Regularly check drain pans and nearby surfaces for moisture accumulation.
  • Schedule regular maintenance. While there are quite a few things homeowners can do to maintain their HVAC system, having a professional survey your system twice per year is the best way to make sure your system is running as efficiently as possible. A deep cleaning can improve air quality and heating and cooling costs, so your family can breathe better.

If you think it’s time to get your HVAC system assessed and cleaned, contact SERVPRO® of Kingston/New Paltz today!

Preventing Mold After Water Damage | SERVPRO® of Kingston/New Patlz

7/24/2018 (Permalink)

Call 845-831-3600 for help with your mold remediation!

Water damage is devastating in any situation. Because it can damage your home and all of its contents, it can pose unique risks and health hazards during the cleanup process.

One of those dangerous health hazards is mold growth. The CDC lists many negative symptoms of mold exposure, and after moisture seeps in, it can begin growing in the first 24 hours.

If you’re concerned about mold growth after water damage, here are the steps you can take to help stop mold in its tracks.

Before You Begin

  • Never re-enter before you are sure all water has receded and officials have deemed it safe.
  • Take photos and video of the damage for insurance purposes, including all damage done to furniture and walls.

Begin Drying Right Away

  • Enlist the help of fans, dehumidifiers and heaters to speed up drying time.
  • Open windows and doors if weather allows.
  • Before the professional cleanup crew arrives, vacuum up what you can with a heavy-duty, outdoor vacuum.

Sort Items Exposed to Floodwater

  • Any porous material—this includes wood, upholstery and paper of any kind—can trap mold and should be discarded.
  • Metal, plastic and glass can often be cleaned, disinfected and reused as they are not absorbent.
  • It is important to note that drying carpet will not necessarily remove mold spores once they begin to grow.

Consult a Professional Immediately

Mold sometimes causes foul odors and discolorations, but can often lurk unnoticed long before it is seen. While carpets damaged from floodwaters may be able to be salvaged, experts recommend a replacement of the carpet pad in most situations.

While replacing the carpet pad alone is more cost-effective than re-carpeting the entire home, a professional will have to be consulted to make sure this will suffice in your situation.

If you need help after water damage and/or mold growth, SERVPRO® of Kingston/New Paltz can help you restore your home back to normal.

3 Things to Do Before Fire Restoration Help Arrives | SERVPRO® of Kingston/New Paltz

7/12/2018 (Permalink)

Call 845-831-3600 for your fire damage clean up!

Being affected by a home fire can be debilitating. While damage from fires can often be mitigated with restoration, as you begin the cleanup process, it’s important to always hire a professional to properly handle the damage.

Calling a professional has many benefits, including preventing the hassle of working with your homeowner’s insurance and helping your home to be restored faster. However, while you’re waiting for help to arrive, it’s natural to want to do what you can to get started.

While some things should absolutely be left to the professionals, there are processes you can begin on your own to get your life back to normal even faster. If you find yourself ready to get started on fire restoration ASAP, here are three tasks you can safely do:

Giving cabinets, countertops and any other solid surfaces a preliminary scrub with soap and water will cut through the initial layer of grime. It’s best to use a mild dish soap or alkaline cleaner to begin, and let the professionals handle the usage of anything more heavy-duty. Cleaning improperly can result in more severe and even permanent damaging to your surfaces, so do not start in on anything you’re unsure about.

If weather permits, air out the house as much as possible. Open windows and doors to begin to let the smoke smell dissipate, and leave them open as long as you are able. While the restoration team will bring industrial-grade equipment to air out the home once they arrive, this is a small step you can take toward helping the process along.

If your washer and dryer have not been affected by the fire, starting laundry right away is a great way to help the cleanup process as most items will need to be washed several times. Any bedding, clothing or other machine washable materials should be washed with an alkaline cleaner or vinegar solution, but delicate fabrics, upholstery and curtains should be left in professional care.

If you need help with fire restoration, SERVPRO®’s team of professionals can get you the help you need right away!

Why Consider Professional Carpet Cleaning? | SERVPRO® of Kingston/New Paltz

6/28/2018 (Permalink)

Call 845-255-4334 to set up your carpet cleaning today!

For most homeowners, carpet cleaning isn’t a regular chore. Many assume that vacuuming will suffice, so it might not seem like something that needs to get done. However, there are a lot of messes that vacuuming can’t tackle.

Not only do carpet companies typically require regular cleaning to maintain the warranty, but there are several other reasons why carpet cleaning is a wise choice. By improving air quality, making your personal cleaning routine easier and even helping banish bugs and mites, carpet cleaning is a smart choice for any homeowners looking to extend the longevity of their floors.

Still not convinced? Here are some reasons that carpet cleaning is a smart choice:

Extend your carpet’s life. Older homes often have carpets that look “tired,” when the reality is just that they’ve been too dirty for too long. Dirt acts like sandpaper to the delicate carpet fibers, and every time carpet is walked on, it becomes more deeply embedded and shortens the lifespan.

Improve indoor air. It’s disturbing enough to think that carpet contains dirt, but there are also more heinous pollutants and bacteria lurking within the fibers. Every time outside air comes into the home, contaminants come right along with it. Because vacuuming only handles surface-level debris, the chances are good that there are deeper factors hurting indoor air quality.

Remove mites and bugs. Just as with other soft surfaces in the home, plush carpet fibers are the perfect place for mites and bugs to reside. A thorough cleaning will make for an inhospitable living environment for the critters, while maintaining a regular schedule will keep them from coming back.

Have easier floor maintenance. While vacuuming serves as a surface-level solution to a deeper carpet problem, the two can be quite complementary! Carpets that are cleaned regularly will be easier to vacuum because the heavy-duty dirt and debris have already been eradicated.

Still not sure if carpet cleaning is for you? Get in touch with our team of carpet cleaning professionals today to discuss how it can benefit your home!

How to Build Your Family’s Emergency Kit | SERVPRO® of Kingston/New Paltz

6/28/2018 (Permalink)

Call 845-255-4334 for help building your family emergency kit!

In 2017, over $306 billion of destruction was declared from natural disasters. This means that not being prepared is a gamble, and the number of weather-related disasters makes it an expensive one.

At SERVPRO®, we know how important it is to be prepared for emergencies. That’s why we’ve put together tips on building your family’s emergency preparedness kit, so you can stay safe and comfortable while you weather the storm:

Stay Comfortable: When thinking about your emergency kit, remember that it might be your survival resource for a few hours to a few days. Things like pillows, blankets and extra clothes might not be needed for a short time, but when preparing for a worst-case scenario, it’s worth taking the time to pack them. Also, don’t leave out practical things like paper towels and hand sanitizer, which will help everyone stay comfortable until help arrives.

Tip: Feel like you’re forgetting something? Make note of what your family uses within a three-day period.

Food and Water: When packing food and water, experts recommend readying a 72-hour supply for each family member. Hearty items like granola bars, trail mixes or nearly anything you might find in a store’s camping section is a good place to start. If you’re OK with doing more preparation for your meals, canned foods and dehydrated dinners are a viable option as well.

Tip: Don’t forget about Fido! The same 72-hour rule applies to pet food and water.

Odds and Ends: Small items are easily forgotten but can be quite handy. First-aid kits are a necessity, as well as any prescription medication, copies of important documents, and cash or travelers’ checks. Additionally, flashlights, headlamps, a Swiss Army Knife and duct tape are useful to have in any scenario, while having the additional benefit of not taking up much room.

Tip: Pack small, fun items to keep kids entertained—puzzles, cards and books are great for this.

If you need help preparing for a disaster or rebuilding your home after one, SERVPRO can help. Contact our Kingston/New Paltz location today to get connected with our team of professionals.

Tips for Preventing Mold, Room by Room | SERVPRO® of Western Dutchess County

6/28/2018 (Permalink)

Call 845-255-4334 for your mold remediation needs!

In any home, moisture and dampness are impossible to avoid. Mold spores are resilient, and any moisture from faucets, pipes or steam accumulation will encourage them to take up residence if they are able.

Thankfully, you can prevent mold from finding a spot in your home through a bit of preparation.

We’re no strangers to mold remediation, so we’re familiar with the many surprising places it can take hold. Having a mold infestation is stressful, so we’re going room by room to help you keep your home clear.

###Laundry Room:

A typical laundry room isn’t the site of standing moisture, but piping and laundry machines themselves can mask the growth of mold. To stop growth in its tracks:

  • Check the connection between pipes and machines for leaks often.
  • Remove clothes from the machine immediately after the cycle ends.
  • Keep doors to the washer and dryer open after each use.
  • Check the dryer vents—lint can encourage mold to spawn.

###Bathroom:

There’s a lot of moisture in the bathroom, so it’s not surprising that it’s one of mold’s favorite rooms. Thankfully, preventing mold in the bathroom is just a few habits away:

  • Re-seal tile grout annually to prevent moisture buildup.
  • Replace curtain liners and launder shower curtains regularly.
  • Use a vent fan or window to clear out steam.
  • Keep a squeegee handy to remove excess moisture.

###Basement:

When people think basements, they think mold. While they’re notorious for moisture buildup, mold prevention strategies for basements are the most hands-off of any room. Here’s how to keep your underground mold-free:

  • Add an automatic dehumidifier to keep humidity levels low.
  • Clear out the clutter, as it can hide mold easily.
  • Insulate pipes to prevent bursting and leaks.
  • Examine the foundation for water seepage regularly.

If you need help with mold prevention or remediation, our team of experts at SERVPRO of Western Dutchess County will be happy to help!

Perfect Paint Is a Wall Clean Away | SERVPRO® of Kingston/New Paltz

6/28/2018 (Permalink)

Call 845-255-4334 to set up a general cleaning today!

Because painting is a more accessible DIY project, it’s the one that homeowners commonly choose to do themselves. While sprucing up your home is great, there are steps to take toward perfect paint even before you pick out your new favorite color.

Most homeowners aren’t familiar with the dangers of not cleaning the walls until it happens to them. Fortunately, being properly prepared is just a few steps away. No matter how tight the budget, making room for proper preparation will stretch it further in the long term. SERVPRO® of Kingston/New Paltz has seen a lot of paint go wrong—so here’s how to make it go right.

###Paint Will Chip and Flake The shelves of the hardware store are filled with paint brands advertising the highest tech product, but regardless of the brand, no paint can stick to everything. Painting over walls covered in dust or dirt might seem passable but will have long-term consequences. The particles will not only make the paint uneven, but it will begin to chip and flake in time. The cleaning and painting that will be required to fix this can quickly derail a remodeling budget and create future problems in your home.

###Paint Can’t Bind to Grease Dust and dirt are bad enough, but grease can derail your project from the very beginning. Grease and residues prevent paint from binding to the wall, leading to splotchy, uneven drying. Logically, your kitchen and mudroom might be the only place you consider this—however, with central air systems, grease and debris can go anywhere. The only solution for splotchy paint is sanding the wall and starting over—something most homeowners are not keen to do.

###High Long-Term Costs From home-flips to changing tastes, chances are, your walls will need to be painted again at some point. Even if the flaking has yet to begin, debris lodged between the paint and the wall will eventually require professional attention. Whether you are faced with this when you want to change the color palette or you have to deal with it when a potential buyer requests a painting budget, it will be an out-of-pocket expense either way.

No matter if you’re buying, selling or sprucing up, your future self will thank you for investing in a professional wall cleaning service. Whether your paint has to survive your lifetime or just until the next change in taste, a properly prepared wall will make it happen!

From total overhaul remodels to freshening up, SERVPRO® of Kingston/New Paltz can help your walls look like new in no time!

Ready Your Home for Spring Showers | SERVPRO® of Kingston/New Paltz

6/28/2018 (Permalink)

Call 845-255-4334 for help with your storm damage today!

It’s March, which means April showers will be here before we know it. Spring is an exciting time, but not if you spend the season fretting about water damage to your home.

In just an afternoon, you can take precautions to defend your home and keep your interior dry through any weather the spring may bring.

SERVPRO® has handled our fair share of water damage with a variety of causes, and we know what a hassle it can be to your life. When it comes to keeping rain out, these are our best tips for sealing your home and keeping your family dry.

###Check the Roof for Pre-existing Water Damage Your roof goes through a lot, but don’t take it for granted. Since your roof is your first line of defense against rain, it’s worth taking the time to climb up and give it an inspection.

In many cases, homeowners find hidden issues from past storms that could lead to major water damage during heavy rains. We never know how much rain we’ll get from one season to the next, but ensuring a solid roof will help keep any weather out of your home.

###Rid Gutters of Clutter

You probably clean your gutters each autumn, but spring is a good time to give them another once-over. Leaves and debris gathered through winter can lead to severe drainage issues by spring.

If your gutters are working overtime to pump water out, your house will be forced to absorb the excess. Keeping water flowing away from your home is the best way to prevent this, so making sure your gutters are in top shape will go a long way.

###Check Sealant of Doors and Windows

Doors and windows are typically secure, but the sealant that holds them in place may not be. With weather and age, sealant can start to flake away, giving mold and moisture a place to hide.

If moisture sits for too long, the integrity of the walls can weaken and lead to structural issues later on. Sealant can be purchased from your local hardware store, so you can ensure rainwater stays outside your home instead of in your walls.

The thaw of spring is always pleasant, but worries of water damage can certainly dampen the experience. Ready your home now in preparation for the rains to come, so you can enjoy the new season without worry.

Water damage can change your life, but SERVPRO of Kingston/New Paltz can get your life back to normal.

SERVPRO of Kingston/New Paltz is helping Ulster County and Dutchess County Prepare For Storm Emergencies

6/28/2018 (Permalink)

An ERP is a 24-48 hours snapshot of all the building and contact information you may need in the event of an emergency.

What is an Emergency Response Plan (ERP)?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

· Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)

· Emergency Personnel Contact Information

· Emergency Protocols

· Floor Plans (...don’t have one? We’ll create one for you!)

· AVAILABLE IN FLIPCHART AND MOBILE APP FORM!

Why get an Emergency Response Plan (ERP)?

· It’s FREE! We do all the work for you!

· Concise document that has all vital information in one spot

· Easy to understand and read for all personnel

· Access Available 24/7

· Password secured document

Call SERVPRO of Western Dutchess County and SERVPRO of Kingston/New Paltz today at 845-255-4334 or email us at kelly@SERVPROwdc.com to get started on your ERP!

We’re here to help make you future damage “Like it never even happened”.

Restoring Commercial Properties after Storm Damage | SERVPRO of Kingston/New Paltz

6/28/2018 (Permalink)

SERVPRO of Kingston/New Paltz can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Kingston/New Paltz can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (845) 255-4334

Why Choose SERVPRO of Kingston/New Paltz?

    • 24/7 Emergency Services
    • We're Faster to Any Size Disaster: When a storm hits your New Paltz home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.
    • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.
    • We're a Trusted Leader in the Water Restoration Industry
    • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.
    • Locally Owned Company with National Storm Resources: As a locally owned and operated business, SERVPRO of Kingston/New Paltz is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our Hudson Valley communities! Call 845-255-4334 today for help!

The Types of Water Damage Pollution | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Call 845-255-4334 to help with your water damage today!

If you’ve ever researched water damage, you’ve likely seen terms like “black water” and “clear water” to describe the severity of damages. While the implication is that clear water is less dangerous than black water, the reality is that they can both cause quite a bit of damage to your home or office.

Because every category of water damage has its own needs and considerations, we wanted to break down the different types to help you be prepared.

Water Damage Categories

Category 1: The first category or “clear water” classification covers water that has originated from a clean source. This is water free from contamination, normally due to a broken pipe or supply line, a faucet leak, or rainwater that’s come directly from a rainfall. Category 1 water is not harmful if consumed.

Category 2: Grey water, or category 2, is a bit more serious. Referring to wastewater generated from daily household water sources such as appliance overflow or a “flush” from sink or shower drains, category 2 water contains contamination and can cause illness if consumed.

Category 3: This is the most dangerous category, and is commonly known as black water. This highly contaminated water originates from sewer overflows, water that has remained stagnant and leads to breeding bacteria or rising flood waters. Category 3 can cause illness or death if consumed and should be regarded with extreme caution.

Categories Aren’t Static

Though these categories are fairly straightforward, just because something starts as a category 1 does not mean it cannot become a category 3. When the water comes into contact with surfaces, such as soil or contaminated areas, the pollution levels will change..

Additionally, any water left standing will begin to breed harmful bacteria, which is something you may not be able to determine from looks alone. This is why professional cleanup is essential to peace of mind and a properly restored property.

If your home or business has been affected by water damage from any category, SERVPRO® has a team of professionals that can help!

3 Reasons Not to Clean Up Soot Yourself | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Call 845-255-4334 and have SERVPRO help with your soot cleaning today!

From revamping the kitchen to installing a new appliance, DIY home improvements make great weekend projects for the entire household. However, not everything can be tackled on your own, even for the handiest of homeowners.

If you’ve been affected by a fire, it can be tempting to immediately start the restoration process, but this hasty procedure can often hurt more than it helps. Many people don’t understand the nuances that go into soot removal. That’s why we’ve listed three reasons it should not be a DIY project:

1. Soot Won’t Stay Put. Because soot goes airborne, it doesn’t remain contained to the area the fire originated in. Soot travels into crevices, nestles on ceilings and even infiltrate your HVAC system. Additionally, absorbent things such as fabrics, carpets or upholstery are a soot magnet. While it might be tempting to launder these items and scrub down the walls right away, improper cleaning can actually lead to ruining your belongings beyond repair.

2. Soot Composition Can Vary. Because every fire is different, soot can vary greatly in its composition. While some soot has a powdery texture, others can be thick and viscous. Appearances can be deceiving, and it’s impossible to know what type of soot you’re dealing with before you interact with it. Tackling soot without knowing what type is on your hands means you run the risk of spreading it further—leading to more costly damage to your valuable home.

3. Soot Can Contain Toxic Chemicals. Fires require chemicals to stay active, and all of those chemicals are contained in soot. Carbon dioxide, oxygen and nitrogen are big factors, but there are also chemicals released from every material that was affected by the flames. Materials such as plastics, textiles and paint can be extremely toxic once heated, and improper soot cleaning causes these toxins to be re-released into the air.

If you’ve been affected by a fire, don’t risk a DIY disaster. SERVPRO® of Kingston/New Paltz has a fire restoration team that can get your life back to normal, faster.

Is Duct Cleaning on Your To-do List? | SERVPRO® of Kingston/New Paltz

6/25/2018 (Permalink)

Call 845-255-4334 to have SERVPRO clean your duct system!

While outdoor air is often considered the culprit of pollution, indoor air quality is typically far more contaminated, partly due to the recirculation of air from central heating and cooling units. Cycling air through the home also cycles all the debris within it.

If you don’t know if your home’s ducts need to be cleaned, below are some common scenarios that might apply to you:

  • High Energy Bill: Did you know that 43 percent of a home’s electricity bill is from heating and cooling the home? The HVAC system can contain contaminants that decrease efficiency because the unit is working harder to distribute out the same volume of air—if you’ve noticed a more expensive bill, a dirty HVAC system might be the culprit.

  • Remodeling: If you’ve recently remodeled in your home, you’re aware of how much dust and debris it stirs up. Ducts are a magnet for these contaminants—meaning without a thorough cleaning, the debris will continue to cycle through your home’s air.

  • Mold: Mold can lead to a number of health issues, and should be taken seriously. Mold infestations spread through the air, so if there has been any evidence of growth, immediate cleaning is advised.

  • Allergies: As the air runs through the ventilation system, it picks up every contaminant along the way. If someone is your family has been suffering from unexplained allergies or respiratory issues, debris within the ducts might be to blame.

  • Rodents: Unfortunately, homes are never completely sealed from the outside—and sometimes the outside makes its way in. If you’ve had signs of animal infestation within your ductwork, calling an exterminator and a professional cleaning service is advised.

  • Routine Contaminants: In addition to special cases, pet dander, debris and general household dust all add up over time.

If you can’t recall the last time the ducts have been cleaned in your home, SERVPRO® can perform an inspection and make sure your family’s air is clean.

Does your Ulster County home have mold?

5/11/2017 (Permalink)

Mold growing on walls of Kingston, NY home. This was caused by a broken pipe that as not fixed properly during the winter season.

Mold Concerns? Let SERVPRO of Kingston/New Paltz help!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 845-255-4334

Flooding Tips to Help You in the Next Storm!

5/11/2017 (Permalink)

Always here to help you in any storm!

You know what they say...April Showers, Bring May Flowers. Well its that time of year...rain, rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding, our SERVPRO of Kingston/New Paltz team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

1. Remove as much excess water as possible by mopping and blotting.

2.Remove and prop up wet upholstery cushions to help even out the drying process.

3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

Need help with your water damage? Have questions or concerns? Call us today for a free consultation at 845-255-4334.

Preventing Broken Pipes!

5/11/2017 (Permalink)

Broken Pipes can lead to additional damage so it's important to fix them immediately.

Broken Pipes? Water Damage in your home? Let SERVPRO of Kingston/New Paltz help you!

When it's getting very cold out there and winter is upon us, don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-255-4334 if you’d like a complimentary tag!

Emergency Preparedness for Your Ulster County Building

5/11/2017 (Permalink)

The SERVPRO Emergency Response Profile app is available for all smart phones!

Are you ready in case of an emergency? Let SERVPRO of Kingston/New Paltz help you! 

SERVPRO of Kingston/New Paltz is offering you an Emergency Ready Profile (ERP) for free! We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE! We do all the work for you!
  • Concise document that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

 

We have completed over 500 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly Gamma at 845-255-4334 at the SERVPRO of Kingston/New Paltz office for your free demo! 

SERVPRO Helping To Keep Dutchess & Ulster County Prepared for ANY Emergency

5/11/2017 (Permalink)

An ERP is a 24-48 hours snapshot of all the building and contact information you may need in the event of an emergency.

What is an Emergency Response Plan (ERP)?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

· Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)

· Emergency Personnel Contact Information

· Emergency Protocols

· Floor Plans (...don’t have one? We’ll create one for you!)

· AVAILABLE IN FLIPCHART AND MOBILE APP FORM!

Why get an Emergency Response Plan (ERP)?

· It’s FREE! We do all the work for you!

· Concise document that has all vital information in one spot

· Easy to understand and read for all personnel

· Access Available 24/7

· Password secured document

Call SERVPRO of Western Dutchess County and SERVPRO of Kingston/New Paltz today at 845-255-4334 or email us at kelly@SERVPROwdc.com to get started on your ERP!

We’re here to help make you future damage “Like it never even happened”.

Commercial Cleanup & Restoration Services available in Ulster County!

5/11/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges. Let the SERVPRO Cleanup Team help make your damage, "Like it never even happened."

Flooding and water damage events at Ulster County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew 

Commercial Cleaning Services after Disaster!

5/11/2017 (Permalink)

Available 24/7 to help you!

Did you know that SERVPRO of Kingston/New Paltz AND SERVPRO of Western Dutchess County offers cleanup & restoration services for commercial properties in Dutchess & Ulster County?

SERVPRO is here to help in any residential or commercial property! We have extensive experience at restoring commercial properties to preloss condition in a timely manner! We understand how crucial it is to be back up and running as soon as possible so we are available 24/7 at 845-255-4334 and 845-831-3600 to help cleanup and restore water, fire & mold damages!

Did you know we are Large Loss Response Team certified?

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Call 845-255-4334 for any questions or concerns!

Reconstruction Services Now Being Offered!

5/2/2017 (Permalink)

SERVPRO will take your damage and help make it "Like it never even happened".

We are now a one-stop shop! 

SERVPRO of Kingston/New Paltz is now offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, lead by Michael Scardaci, we are excited to offer the following services during the reconstruction process: 

  • Structural repairs
  • Electrical
  • Plumbing
  • HVAC
  • Windows/Doors
  • Interior Design
  • Flooring Replacement (all types)
  • Ceilings
  • Roofing
  • Drywall
  • Siding
  • Exterior Finishes
  • Carpentry
  • Framing
  • Tile Work

Call today for more information 845-255-4334 or visit our Facebook Page for more pictures and posts! 

Fire Damage Tips!

3/21/2017 (Permalink)

Let SERVPRO of Kingston/New Paltz help make your fire damage "Like it never even happened."

What to do until help arrives, after you've had a fire.


After any fire damage situation, your primary focus should be safety first:



  • Is it safe to stay in the house?

  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.

  • Only do activities that are safe for you to perform.

  • Wet materials can be VERY heavy. Be careful!


Have Smoke or Fire Damage? Call 845-255-4334


What To Do After A Fire



  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers.


What NOT To Do After A Fire



  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.


We're available 24/7 to provide emergency fire services, board-up services & reconstruction services to help make your damage "Like it never even happened."

SERVPRO of Kingston/New Paltz Can Help With Your Storm Damage!

3/21/2017 (Permalink)

SERVPRO of Kingston/New Paltz can help make your storm damage "Like it never even happened."

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Kingston/New Paltz can respond immediately to storm and flooding conditions.


Have Storm or Flood Damage?
Call Us Today (845) 255-4334


 


Why Choose SERVPRO of Kingston/New Paltz?





  • 24/7 Emergency Services

  • We're Faster to Any Size Disaster: When a storm hits your New Paltz home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.







  • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.


 



  • We're a Trusted Leader in the Water Restoration Industry


 



  • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.




 


  • Locally Owned Company with National Storm Resources: As a locally owned and operated business, SERVPRO of Kingston/New Paltz is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.


 


We are proud to serve our Hudson Valley communities! Call 845-255-4334 today for help!

Mold: What To Do Until Help Arrives

3/21/2017 (Permalink)

What is mold? What do I do if I find mold? Call SERVPRO of Kingston/New Paltz to help!

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Kingston/New Paltz has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?
Call Us Today – (845) 255-4334

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Kingston/New Paltz at 845-255-4334 for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Kingston/New Paltz has the training, equipment, and expertise to handle the situation.

Mold Removal vs. Mold Remediation

3/21/2017 (Permalink)

Let trained professionals at SERVPRO of Kingston/New Paltz remediate the mold in your home or office!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We at SERVPRO understand mold and mold growth. SERVPRO of Kingston/New Paltz has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – (845) 255-4334

 

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  1. Emergency Contact - (845) 255-4334
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Locally Owned Company with National Resources

SERVPRO of Kingston/New Paltz is locally owned and operated—so we live and work here too and are proud to be part of this community. We are also part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale disasters.

Ulster County Fire & Soot Cleanup

3/20/2017 (Permalink)

What type of fire smoke is pictured above?

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Kingston/New Paltz will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 845-831-3600 or 845-255-4334

When Storms or Floods hit Ulster County, SERVPRO is ready!

3/20/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Ulster County.

SERVPRO of Kingston/New Paltz specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Dutchess & Ulster County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 845-255-4334

Ulster County Residents: Follow these Mold Safety Tips if You Suspect Mold

3/20/2017 (Permalink)

Be Careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Kingston/New Paltz for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Kingston/New Paltz specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –  845-255-4334

Ulster County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/20/2017 (Permalink)

Basements can easily flood from heavy rains or melting snow in Ulster County homes & businesses.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ulster & Dutchess County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 845-255-4334

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Kingston/New Paltz and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 845-255-4334  

Faster to your Ulster County Water Damage!

3/20/2017 (Permalink)

SERVPRO of Kingston/New Paltz provides 24/7 fire & water damage services in Ulster County!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kingston/New Paltz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Kingston/Ulster arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 845-255-4334

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Kingston/New Paltz

SERVPRO of Kingston/New Paltz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When winter weather strikes, SERVPRO strikes back!

3/13/2017 (Permalink)

Winter Storm Damage Preparedness

Did a winter storm cause water damage in your Ulster County, NY home or business? Here's some winter weather tips!


This last storm for the Hudson Valley area predicted 16-24 inches of snow and severe cold temperatures. That can lead to water damage, roof damage, broken pipes & ice damming. SERVPRO of Kingston/New Paltz wants to make sure you are prepared for storms and know what to do in case you do have a damage! 


Tips for Preparing your Home for Winter Weather:



  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 

  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of the home. 

  • Consider shutting off outdoor faucets. Find the shutoff valve in the basement or crawl space and turn it to "off".

  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shutoff. 

  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 

  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 


Tips for Preparing your Business for Winter Weather:



  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and/or snow, can cause branches to fall which would cause damage to the property and potentially cause personal injuries.

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.  

  • Ask SERVPRO of Kingston/New Paltz about creating an Emergency Ready Profile for your business for any future or potential emergencies. 


If your Ulster County home or business experiences water damage, broken pipes or ice damming, don't hesitate to contact SERVPRO of Kingston/New Paltz at 845-255-4334. We'll make it "Like it never even happened." 

How to Properly Use Your Fire Extinguisher

3/6/2017 (Permalink)

Fire Extinguishers can save lives!

Why you should consider a fire extinguisher for your Ulster County home. 


Fire extinguishers can save your life! They can put out a fire before emergency personnel arrive or they can help you exit your home safely.


What type do you get?


All household fire extinguishers have 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. 



  • "A" is for ordinary combustibles like trash, wood and paper

  • "B" is for liquids & grease (more stove top fires)

  • "C" is for electrical equipment


According to the National Fire Protection Association, each floor of your home should have an extinguisher. 


How do you use a fire extinguisher?


To use the extinguisher properly, you want to use the PASS method:



  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

  • Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! 

  • Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

  • Sweep the nozzle from side-to-side until the extinguisher runs dry.


Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home. 


Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 


Even though you take precautions against fire damages, they can still sometimes occur. If you experience a fire damage in your home, don't hesitate to contact SERVPRO of Kingston/New Paltz at 845-255-4334  to help make this disaster "Like it never even happened." 

Ice Damming Tips for Ulster County!

2/27/2017 (Permalink)

Explanation of how Ice Damming occurs at your home.

Water Coming into your home in Ulster County? It may be ice damming! SERVPRO can help!

What is ice damming?

What is an ice dam? Ice dams form when heated air melts roof snow   downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can back flow under the roofs shingles and into your home's interior areas

 

When will ice dams occur?

  • The right weather conditions for ice damming is usally when outside air temperatures are in the low 20s (F) for several days with several inches of snow on the roof.
  • If you have poor attic insulation, your chances of ice damming drastically increases.

 

How do I prevent ice dams?

  • Keep the attic air temperature below freezing when the outside air temperature is in the low 20s. This can reduce the occurance of ice dams.
  • Lay more insulation down on the attic floor to prevent the warm household air to penetrate  into the attic. 
  • Provide good attic ventilation to replace warm air in the attic with cold outside air.
  • Keep the bottom four feet of the roof clear of snow. Be careful not to damage the shingles

 

What NOT to do!

  • DO NOT attempt to “chip away” the ice of an ice dam. It will likely lead to shingle damage
  • DO NOT install mechanical equipment or water heaters in attics, especially in cold climates.
  • DO NOT use salt or calcium chloride to melt snow on a roof. These chemicals are very corrosive and cam shorten the life of metal gutters, downspouts and flashings. Runoff that contains high concentrations of these chemicals can damage nearby grass and plants.

 Call our SERVPRO of Kingston/New Paltz office today if you have any questions or concerns about ice damming! We are available 24/7 at 845-255-4334! 

Emergency Preparedness for your Ulster County building

2/27/2017 (Permalink)

The SERVPRO Emergency Ready Profile app is available for all smart phones.

Are you ready in case of an emergency? Let SERVPRO of Kingston/New Paltz help you! 

SERVPRO of Kingston/New Paltz is offering you an Emergency Ready Profile (ERP) for free! We know how important it is to be ready for whatever happens! That's why we are working with local businesses to develop an easy tool, that is available as an app on your phone, with all vital building information! 

What is it?

A 24/48 hour snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols
  • Floor Plans (...don’t have one? We’ll create one for you!)
  • AVAILABLE IN HARDCOPY AND MOBILE APP FORM!

Why do it?

  • It’s FREE! We do all the work for you!
  • Concise document that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Password secured document

 

We have completed over 500 ERPs for other local businesses in the Hudson Valley area. Let us help you be prepared! You never know when disaster may strike! 

Contact Kelly Gamma at 845-255-4334 at the SERVPRO of Kingston/New Paltz office for your free demo! 

Does your Ulster County home have a mold problem?

4/12/2016 (Permalink)

Mold growing on the walls of a home.

Mold Concerns? Let SERVPRO of Kingston/New Paltz help!


Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:



  • Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – 845-255-4334

Tips to Prevent Home Fires

1/28/2016 (Permalink)

Use these tips to prevent house fires

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or by burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. 

Duct Cleaning

1/12/2016 (Permalink)

HVAC filter AFTER duct cleaning was performed.

This is a photo of a filter after a duct cleaning was conducted in a commercial building. By completing the duct cleaning, the air quality has improved in the building for all employees. According to NADCA, "Heating, ventilation, and air conditioning (HVAC) systems have been shown to act as a collection source for a variety of contaminants that have the potential to affect health, such as mold, fungi, bacteria, and very small particles of dust. The removal of such contaminants from the HVAC system and home should be considered as one component in an overall plan to improve indoor air quality."


Call us today at 845-831-3600 for a free estimate! 

Equipment Spotlight: Desiccant Dehumidifier

1/12/2016 (Permalink)

A desiccant dehumidifier on a Large Loss job.

A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

Preventing Broken Pipes!

1/12/2016 (Permalink)

Broken pipes in the winter can cause a lot of damage.

It's getting very cold out there and winter is upon us! Don't be caught with broken pipes and water throughout your home! Here are some tips from the Insurance Information Network of California(2013) to prevent this from occurring:


1. Disconnect all garden hoses and other outside hose connections. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. 

2. Insulate all exposed pipes located in your basement, under your home, on outside walls or in attics. For pipes with northern exposures, use heat tape according to the manufacturer's instructions. (Improper usage may cause a fire) 

3. Set the thermostat to at least 55 degrees even when your home is vacant or unoccupied during the winter. If you plan to be away during cold-weather months, have someone regularly check your home to make sure it's staying warm enough to prevent freezing. 

4. Winterize sprinkler systems according to the manufacturer's recommendations. Blowing out excess water with a compressor may be the best way to prevent frozen and broken pipes. If you have a swamp cooler, winterize it by disconnecting the water source and clearing the line. 

5. Very important tip is knowing how to shut off the water supply if a pipe bursts. Quick action can minimize damage significantly!

SERVPRO® has Water Shutoff Tags that we can supply people to help prepare them in case of a broken pipe!

Contact us today at  845-831-3600 if you’d like a complimentary tag!

Go Green!

5/5/2014 (Permalink)

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information!

Flooding Tips

4/11/2014 (Permalink)

You know what they say...April Showers, Bring May Flowers. Well its that time of year...rain, rain! And with all this rain...the potential for flooding increases! In the event of water damaged caused by flooding our team is well equipped and well trained to make it "Like it Never Even Happened". Here are a few tips to help get the situation under control until we get there:

1. Remove as much excess water as possible by mopping and blotting.

2.Remove and prop up wet upholstery cushions to help even out the drying process.

3. Try and wipe up the excess water from any wood furniture after removing all tabletop items

4. Do not leaves books, newspapers, magazines or other colored items on any flooring to avoid possible staining. 

Its that Time of year! Spring Cleaning time!

3/25/2014 (Permalink)

Everyone can use a little spring-cleaning in his or her life. Out with the old, in with the new is what they say. It’s an old tradition to help us start the spring and summer seasons clean and fresh! If you need a little help with your spring-cleaning, don’t worry. Give us a call and we will help make your home or business like new in no time!  

What is an Ice Dam?

2/25/2014 (Permalink)

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the water that is trapped cannot flow or run through the gutter system in can backflow under the roofs shingles and into your home's inteior areas.

Helpful Preventative Tips: Pipe Breaks

1/14/2014 (Permalink)

Pipe Breaks are one of the most common water damages that we receive from December to March at SERVPRO. When water freezes it expands. Therefore, if water freezes in a pipe, the pipe can expand enough to the point that it bursts. However, it’s not necessarily the frozen water that caused the direct burst. It is the water pressure between the ice and the closed faucet. That pressure is enough to break a pipe and cause a  water damage in your home or office.

Helpful Preventative Tips:

· Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

· Keep a slow trickle of water flowing through faucets, especially if the pipes run through unheated or  uninsulated areas of your home and business.

· Keep your home at a temperature no lower than 55°F (12°C).

· When going away, ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.

· Seal leaks that allow cold air inside where pipes are located. Use caulk or insulation to keep the heat in.

· Insulate pipes in crawl spaces and the attic. These exposed pipes are most susceptible to freezing.

Donate to those in need for Thanksgiving!

11/18/2013 (Permalink)

Donate items to your local food pantry to help make someone elses Thanksgiving even more special. Some ideas for what to donate (all non-perishable): mashed potatoes, gravy, stuffing, cranberry sauce and canned vegetables.

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