Recent Posts

SERVPRO Is Your Best Resource for Any Kind of Cleaning at Your Kingston Home

3/18/2021 (Permalink)

3 blown and one illuminated lightbulb with the word SERVPRO on it against a green background. No matter the cleaning you need, make one call to SERVPRO of Kingston/New Paltz to handle it all!

Whether it be the Spring Cleaning Bug, COVID cleaning, new home purchasing, putting-your-house-on the-market-cleaning, holiday freshening-up, duct work or dryer vent cleaning, or even deep cleaning after construction, SERVPRO of Kingston/New Paltz has the experience and equipment to handle it all!

Homes and businesses in Ulster County can take advantage of all the services we have to offer with one simple phone call. There’s a lot that goes into maintaining a property or residence year after year, why bother having to make tons of calls or do a bunch of online research, we can do it ALL:

*If you’re looking for a super deep cleaning to put your house on the market, or maybe you’ve just closed and need it to be freshened up when you move in, we’ve got you covered. Inside of cabinets, on top of that shelf you can’t reach, the nooks and crannies you didn’t know were there, we’ll clean it the right way, the first time. Every room, every wall, every surface.

*Lots of at home time has meant lots of DIY projects which can lead to lots of sheetrock dust, sawdust, insulation bits and other random things that really need to be cleaned. Post-construction cleaning is the easiest way to tackle what’s left behind.

*When was the last time you had the duct work cleaned in your home? Being closed in all winter, allergens, dust particles, pet dander, cooking smells and anything lingering in the air get trapped inside the duct work in your home and collect. Not only collecting but not allowing your HVAC system to properly function and can be costly to repair if it’s working so hard all year long.

*Same goes for your dryer vents, these can get clogged with tons of debris, lint, pet hair and all kinds of things leading to your dryer not working well at all. Usually you’ll start to notice extremely long dryer times and a funky wet-dog smell. The worst part is that a clogged dryer vent can be a fire hazard as well, if it’s too hot, things can burn and affect your whole home. It’s smart to get that venting cleaned once a year if you can.

*We’re all familiar with trying to sanitize our houses, hands, doorknobs, cars and everything in between since March 2020 and SERVPRO has been the local leader in disinfecting everywhere in your community to help make it safer. Whether it be a strategic plan of fogging for preventative measures or a full-scale, exposure-based custom plan, we’ve got you covered with our Certified: SERVPRO Cleaned program. This is next-level cleaning to handle the worst of the worst. Our teams are certified in bio-hazard removal, our products are approved by the EPA and the CDC and we’re available around the clock for a customized strategy.

Trust and rely on the pros who have been taking care of every level of cleaning for 29 years. Fire, water, sewage, mold and everything in between. We’re ready for whatever happens and here to help 24/7!

Keeping Your Pets Safe During Flooding | SERVPRO® of Kingston/New Paltz

3/17/2021 (Permalink)

A yellow labrador dog staring out a rain covered window Keep your pets safe if you're dealing with flooding conditions at your home!

There’s no denying the fact that our beloved pets become part of the family. If you’re like most pet owners, you have an undeniable bond with the furry or feathered friend in your life. Millions of American families feel the same deep affection for the family pet. So naturally, as a conscientious pet parent, you want to be sure you’re doing everything you can to keep your pet safe and secure during difficult times.

Your pets should always be part of your emergency plan, and your emergency kit needs to include items like leashes, collars, extra pet food and any medications your pets take. It’s also a good idea to learn more about their unique safety needs during emergency situations.

With that in mind, let’s take a closer look at how flooding can impact your pet and the steps you can take to keep your pet safe during a flooding emergency.

Pet Safety Pointers

The FDA and the AKC (though the American Kennel Club is specific to pups, their advice is applicable to any pet you have) offer these tips to help you handle your pet during an emergency and ensure they come out safely on the other side

-Keep your pets with you. Don’t leave your pets outside during a flood, and don’t leave your home without them. The best way to protect your pets is to do a little pre-planning and find places where you’ll all be welcome.

-Have your pet’s important records accessible. Treat your pet’s vaccination and health records like you do other important documents and keep copies accessible in your emergency kit. It’s also a good idea to take a selfie with your pet, so you can prove ownership if you get separated.

-Make your contact information accessible. Some pets have microchips that can help rescue workers reunite them with their owners. Also, consider a collar or tag with your pet’s name, your name and your phone number on it. This will ensure you can be easily contacted.

-Don’t let your pet walk through flood water. It’s not a good idea for you or your dog to walk through moving water. Even a little water (about six inches), if it’s moving quickly enough, can knock you and your pet over. Flood waters can also contain pollutants and hazardous debris that your part can be harmed by. 

If your home needs restoration services due to storms, fire, flooding, sewage or any type of damage, trust the local experts at SERVPRO of Kingston/New Paltz. We’re available 24/7 for any emergencies and will always help make it "Like it never even happened."

Tips to Keep Your Woodstock Home Safer This Spring Season | SERVPRO® of Kingston/New Paltz

3/8/2021 (Permalink)

A section of a gray roof of a home with 2 damaged shingles Make sure your home is Spring-storm ready to help thwart off water damage hassles!

Who isn’t looking forward to spring after a long winter? The fresh-feeling temperatures, the sun coming up earlier, opening the windows and doors, the feeling of shaking off the bitter cold are some of the best parts to welcoming in the spring months.

Its March and temps are rising so it’s not surprising if you are ready for a new season. Ulster residents are ready for warmer weather and the ability to get outside and work on landscaping, DIY projects, great hiking and exploring and other outdoor pursuits.

If you’re a fan of outdoor home projects, then you might want to consider things that will not only make your home look more attractive but will also help protect it against the hazards that spring thunderstorms can bring or unearth.

There’s nothing we can do to stop storms from hitting but there are things we can do to put our properties in the best position to ward off potential issues.

The 4 Big Ways to Protect Your Home from Storms

Here are some items you’ll want to put on your to-do list year-round:

Keep an eye out for tree branches that hang over your house. Overhanging limbs and branches can come down when the winds get high and heavy. Sometimes they can cause damage to roofing, cars, siding or other people’s property. Cut down anything hanging over your roof or garage.

Keep the Gutters Clean. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage. Ice damming in the winter, clogged gutters and falling debris from high winds can cause significant water damage inside your home.

Look for issues with your roof. You want to be sure your roof is in good shape before a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer. Roof inspections yearly by a professional are the best way to avoid costly problems with your roof.

Be sure anything that’s around your home is secure, too. Don’t let unsecured furniture, tools, recycling bins, garbage pails, toys or other similar items become airborne during storms. Trim back trees that need it and secure everything you can if there’s a storm threat in the area.

If a storm, gutter issues, roof problems or trees cause damage to your home, you can always count on us for water damage restoration. Our experienced teams are available 247 in the event of an emergency. Call us right away to learn more about our restoration services and how we can help you.

You Have Water Damage in Your Kingston Home, NOW WHAT?

2/26/2021 (Permalink)

A giant paint bubble on the ceiling of a room filled with water from a pipe break above. SERVPRO of Kingston/New Paltz takes the stress out of water damage problems in your home. Here to help, 24/7.

As a homeowner, one of the worst feelings is finding water where it doesn’t belong in your home. Where did it come from, how can I stop it and where to I even start to clean this up are the top 3 questions everyone asks themselves. Let SERVPRO of Kingston/New Paltz take the stress and worry out of all of it.

Our certified water damage remediation teams are available 24 hours a day for any water damage emergencies, no matter the time or the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. No two water damages are the same. These questions will help us determine vital home interior and safety information including severity, emergency services, the time frame of damage, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the source of the damage been remedied?
  • Is there electricity available on site?
  • Are you needing special assistance or have an unusual situation we should be aware of?

We’ll take it from there. Water damage remediation has been our core service since 1992, there isn’t a damage we can’t handle. Our teams are always ready and on standby at any hour, you’ll always speak with a live person and we’ll work with you and your insurance company directly from start to finish.

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our pros also perform COVID-19 cleaning, sewage issues, mold problems and any type of biohazard. Our staff is highly and continuously trained and certified in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

We’re here to help 24/7 and will make it "Like it never even happened."

What to Do After Your Business Suffers a Fire | SERVPRO® of Kingston/New Paltz

2/16/2021 (Permalink)

A double staircase of an office lobby area charred and burned from a fire. Using the right restoration company, your business CAN recover after a fire!

Did you know it’s possible for a business to recover from a fire––and in some cases even come back stronger?

Even after a fire, the majority of impacted American businesses can open their doors and again and resume normal operations. But the time between when a disaster happens and when your business opens again is crucial and needs to be handled as efficiently as you can.

Our teams have combined years of experience dealing with navigating business owners through the restoration process gives our team special insight into valuable tips and tricks business owners can use to make the process less painful.

Advice Straight from the Experts

Here’s what business owners need to keep in mind the aftermath of dealing with a fire at their location:

Quickly get in touch with your insurance company. Documenting and filing everything with your insurance company will help ensure that your restoration process can begin as soon as possible. They’ll likely ask you for inventories and a list of destroyed or damaged items. Be prepared to work closely with them.

Provide all the relevant information. This is where having a detailed inventory of what’s inside your business and what has been damaged is vitally important. You may be asked to provide photographs, so be prepared to do that as well. Ensuring your insurance company has enough information to move forward will help lessen the snags you could hit along the way.

Be ready to communicate. This works a few different ways. You’ll want to stay in touch with your employees and be prepared to give them updates. You will likely also want to stay in touch with your customers. If you already have an active presence on social media or a robust email marketing list, you can use it to send out updates so your business stays on their minds––even if they can’t visit your physical location just yet.

Work closely with your restoration team. Choosing the right restoration partner is a vital part of this step. You’ll want to work with a team that offers great customer service, is accessible and does high-quality work. When you make a good choice about your restoration partner, you’ll be able to more easily restore your business to its original state and open your doors again at the earliest possible date.

If your business needs commercial restoration services, the professionals at SERVPRO of Kingston/New Paltz has the experience and equipment to meet your needs and get your business ready to open its doors again. Call us 24/7 for help with fire, smoke and water restoration at your company.

The Top Signs That Could Signify Water Damage in Your Saugerties Home

2/12/2021 (Permalink)

A hardwood floor that has buckled and cupped due to water damage underneath. Learn the signs of water damage in your Ulster County home and get the problem remedied quickly by SERVPRO of Kingston/New Paltz.

Water damage claims are always among the most common damages homeowners file on their insurance. About one in 50 American homeowners did it in 2020. Damages stemming from burst pipes, malfunctioning appliances, ice damming and roof leaks are amongst the most common. Would you know what to do if your home were affected?

When to Reach Out for Professional Help

If you own a home in Saugerties or anywhere in Ulster County, you may be unsure about when you can handle a leak yourself and when you should call for professional services.

Leaks caught early can often be cleaned up with towels and a few minutes of your time. An overflowing toilet or bathtub, even a pipe break where you’ve been able to shut the water off quickly. But you may need professional help to set your home back to its original state and prevent further damage to your property if you’re dealing with more serious damage. Multi-level water damages, basement flooding, failing sump pumps, and other causes where you can’t get the source of the leak remedied quickly, are some of the most common problems that require a restoration company to step in for help.

You might notice these things when you’re dealing with water damage that needs professional remediation:

Your floorboards or furniture are damaged. Wet wood will start to warp fast. If that happens in your home, it’s best to start seeking help from professionals. Cupping, buckling, loosening floors need an expert hand to dry out, usually on multiple layers and to help prevent mold growth from starting.

You notice your windows or walls are warping. Like your floors, your windowpanes and walls can start to warp if the water damage is severe enough. That means you need remediation help. Bubbling paint, brown or discolored spots and windows that are wet around the interior are all signs of water damage.

You notice signs of mold—especially a musty smell. Do specific rooms like the bathroom, kitchen or basement have a musty odor? That can be among the first signs of mold damage, meaning if you notice that scent, it’s time to call in a professional to help you deal with remediation issues. Mold growth can only stem from water, it’s vital to locate the source of the moisture to pinpoint the remediation process.

If you have water damage in your home due to a burst pipe or any another cause, you can count on SERVPRO of Kingston/New Paltz for immediate restoration help. We can work directly with your homeowner’s insurance company and get the process moving efficiently and effectively.

Our certified professionals are available 247 in the event of an emergency. We’ve got the answers and the remedy to your water damage problem.

Make Sure Your 2nd Home in New Paltz is Protected Against Winter Storms!

2/9/2021 (Permalink)

A small home set back in the woods during a heavy snowstorm Make sure your vacant Ulster County property is winter storm ready!

2020 brought on an influx of relocating or a 2nd home purchase to the Ulster County area. But if that property isn’t occupied for periods of time, make sure it’s still prepared for any weather that may come!

- While there are always unforeseen issues that can happen like storms or appliances malfunctioning, it's the water that causes the most damage. Water can and will get into everything, continuously finding a way out is the end goal for water, and it will always find a way.

-Have someone local like a trusted neighbor or family member that can be available to check on it for you while it's vacant. Consider hiring a property management company if you’re going to be away for some time. Property management companies can winterize, fix minor issues, set up and meet vendors if needed. Having someone reliable to keep an eye out can often deter a disaster before it starts.

-Don't turn the heat off in the colder months, keep the temperature set at least at 55 degrees, but no lower and follow good instructions to protect your pipes and utilities. Have your furnace and heating systems checked and serviced regularly and make sure you have fuel deliveries set up in advance if needed. A back-up generator to keep essential services running in the event of a severe storm with power outages.

-Seal windows and doors if possible, check outside spigots and water sources. Water damage from a frozen, burst pipe can affect many levels and areas. If not mitigated quickly, the risk grows for secondary damages to the structure and the potential for mold growth. This can significantly raise the cost of remediation.

-Have your roof inspected by a professional ahead of time for leaks, make sure your attic is free of mold and leaks as well. Ice Damming is common in the winter months, you can find tips to avoid that here.

-Speak with your insurance agent on their recommendations and make sure your policy is where it needs to be (especially if you have a sump pump and won’t be in town for awhile).

Should you ever suffer from water damage, or any kind of damage to your property, call the experts in water damage restoration. SERVPRO of Kingston/New Paltz has been the local leader in the industry for over 25 years, we're here for your emergency 24/7 with highly experienced and certified technicians utilizing the best technology around.

No matter the damage and no matter the size, we’re here to help 24/7 at 845-255-4334.

We're Here If Your Highland Home Suffers Electrical Fire Damage

2/3/2021 (Permalink)

A woman dressed in cozy clothes sitting on the floor with her hands up in front of a large, white space heater Electrical fires happen more often in the winter months. Check your home's wiring, be careful with space heaters and don't ignore scorch marks!

Did you know house fires are more common during the winter months than at any other point during the year? It's true that while fires can happen during any season in Ulster County, colder months come with additional risks—many of those revolving around the ways we light and heat our homes.

Electrical fires are more common during the winter, and more than 44,000 of them happen in the U.S. every year. The good news is that you can take steps to ensure the wiring in your home is safe.

Don’t ignore issues. If you notice anything that could be a sign of electrical problems, like burn or scorch marks on your walls near light fixtures or a burning smell when you plug in your appliances, seek help from an electrician immediately. These can be warning signs that something bigger is wrong, and it’s smart to address them.

Make sure your wiring is up to date. If you’re living in an older home, it’s smart to have a licensed electrician evaluate your wiring. It can be worth it to rewire your home if it has certain types of outdated wiring. Plus, taking this step can, in some cases, help you save some money on your homeowner’s insurance. Check with your local insurance agent for policy discounts.

Don’t leave appliances that generate heat plugged in. You’ll lower your risk of an accidental fire if you don’t leave items such as your toaster oven or hair dryer plugged into the outlet. Instead, only plug them in what you’re using and keep an eye on the devices while in use.

Space heater safety! If you must use a space heater, make sure it’s not plugged in to an extension cord, the safest bet is to have the heater plugged directly into the outlet.

Our team is always ready to respond and help you restore your home. Call us at any time to learn more about our restoration services. We’re here to help get you back to preloss condition and make it "Like it never even happened."

A Look at the Different Types of Floods That Can Cause Water Damage to Your Home | SERVPRO® of Kingston/New Paltz

1/28/2021 (Permalink)

2 gray and white homes surrounded by several feet of murky black water You might not live in a flood zone, but there are plenty of different kinds of floods that can damage your home!

Flooding is an extremely dangerous weather event, and it can happen when it is least expected. While a flood may seem like an event unlikely to happen, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In simple terms, floods occur when there is too much water, but we will be looking at the various types of floods to give you a greater understanding of why they happen.

 The National Severe Storms Laboratory lists out five types of floods that can occur due to different conditions. While all these floods can be destructive, they can cause issues for those impacted by them in vastly different ways.

The Types of Floods That Can Lead to Water Damage

A River Flood

A river flood takes place when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow.

A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood.

Inland Flooding

When a rain-producing storm hovers over an area for a long time or heavy rains fall quickly, inland flooding can occur, as it creates too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

Flash Floods

The most dangerous type of flooding, flash floods occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is.

If your home or business is dealing with water damage due to a flood or another incident, we are here to help. You can get in touch with us 24/7, we’re available around the clock and ready to help.

Tips to Help Saugerties Homeowners Fight Winter Water Damage

1/27/2021 (Permalink)

A brick-faced home with a red roof with a heavy buildup on the gutters of snow and icicles Water damage in the winter months can come from many different sources, keep an eye out!

If you’re like a lot of homeowners, you may think that water damage is a spring or summer hazard––something to be dealt with when a strong summer thunderstorm rolls through your area. Or it’s something that happens due to appliance malfunctions or other issues inside your home.

You might be surprised to learn that winter’s cold, snowy weather also brings with it some water damage risks. That’s especially true in places like the Hudson Valley, where winters can be snowy, icy and frigid.

Winter-Proof Your Home

So that you’re prepared for anything the winter season throws at you, we’ve put together a list of some of the most common winter water damage hazards and what you can do to prevent them from impacting your home.

Watch out for ice dams. Snow and ice on your roof can melt because the temperature inside your home is warmer. But after several days of melting and refreezing, it can form thick, heavy ice that can cause structures to collapse. Look for signs like sagging in your roof or minor roof leaks. You can help prevent the problem altogether by ensuring your attic is properly insulated.

Prevent melting snow from seeping inside. If there are compromised spots in your home, like along door panes and windowsills, water from melting snow can find its way inside and cause water damage to your home. Ensuring any cracks or compromised areas are sealed will help prevent this problem.

Avoid tracking damaging water inside. Leaving snowy, wet boots, shoes and jackets inside your door can, over time, cause damage to hardwood and other surfaces.

Instead, set up a “mudroom” area in your home where these necessary cold-weather items can dry safely and be ready when you need them to go back outdoors again.

If your home needs restoration due to water damage or any other cause, the team at SERVPRO of Kingston/New Paltz has the experience and equipment to meet your needs and restore your home to its original state. We’re here 24/7, when you need us, so don’t wait to call!