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How to Arm Your Ulster County Business for Quick Recovery from Water Damage

10/21/2020 (Permalink)

An image of a black computer keyboard with dirty water pouring onto it from above Prepare your business to recover quickly from water damage!

Water damage of any variety at your place of business can happen to anyone at any time. It’s rarely convenient, never at a perfect time and always tricky to determine. Water damage can be as simple as a toilet overflow, plumbing problems or an appliance malfunction but can also be as complicated as a full-on flood, a sewage back up or stemming from fire damage. 

Making sure that your business is as resilient as possible to water damage is a vital way to anticipate, protect your investment and be sure you are prepared.

Ways to Lessen the Impact of Water Damage on a Commercial Level-

  1. Look into Purchasing Flood Insurance 

Don’t wait until it’s too late that flood insurance is not included in their commercial policy—and depending on the extent of damages, this can be devastating. The National Flood Insurance Program set up through FEMA provides coverage to businesses to help them recover, and even if you are not in a known flood plain, it might be worth considering the addition of this to your policy just in case. If that isn’t an option for your situation, talk to your insurance agent about other ways you can amp up your business coverage in the event of a water problem.

  1. Back Up All of Your Files

Digital filing or paper filing, it’s important that you have everything essential saved in a safe and accessible spot. A sudden flood or a burst pipe can wreak havoc on both paper filing systems as well as office computer equipment and that can be impossible to recover if they become fully submerged in water. Determine the best process for your business to back up its data and keep up with this regularly to make sure you have most recent copies of everything.

  1. Get Going on a Restoration Plan

One of the best things you can do is ensure that you are able to start on the restoration process quickly is to have a plan of restoration. This will be a big help in preventing mold growth and other secondary damages from occurring. Be sure you have done your research regarding commercial restoration providers in your area and call them as fast as possible after the damage to your business and get the restoration process started right away. The quicker the better in this case. Removing water, drying out the structure and mitigating other damaged areas as soon as possible will greatly decrease the chances of secondary issues that will become far more costly to handle.

If you are ever in need of commercial restoration for water damage, we are always here to help. Our certified water damage restoration teams are on standby and ready when you need us at 845-255-4334.

We’ll help make it “Like it never even happened.”

How to Evaluate Your Disaster Preparedness as a Kingston Business Owner

10/18/2020 (Permalink)

A man's hand controlling a dial with the words "stop, start" and an arrow pointing to "disaster recovery plan." Investing in disaster preparedness for your business will allow for a smoother recovery in the event of a disaster!

Planning for all potential risks for your business is a wise undertaking for an owner, especially when planning ahead for a natural disaster. For those that are not prepared, natural disasters can be extremely detrimental, causing a loss in revenue and extensive damages to the structure.

By investing in disaster preparedness, you can set yourself up for a smooth recovery following a disaster.

Identifying all potential scenarios may seem intimidating, which is why we recommend that business owners focus on three main categories—insurance coverage, evacuation planning and a restoration plan—to make sure everything is fully considered.

Your Commercial Insurance Coverage

In the aftermath of a natural disaster, many business owners are dismayed to learn that their commercial insurance does not provide as much coverage as they thought that it might. General commercial policies are often not set up to cover the extensive damage a disaster can cause, often excluding flooding and revenue losses explicitly from what is included.

Your Emergency Plan and Supply Kit

When a natural disaster is on the way, you often will not have much time for a reaction. By planning ahead, you will know exactly what to do and can do so quickly. Consider the risks that are the most likely to impact your business, such as fire or severe weather, and tailor your plans with these in mind. Planning for evacuating quickly is crucial, but do not forget to pack an emergency kit for the event that you and your staff must stay put and await assistance.

Your Plan for Restoration and Recovery

Taking measures to reduce the time that your business is closed in a disaster’s aftermath is the best way to limit the negative impacts that it has on your business. Choose your commercial restoration company ahead of time so you can call immediately following a disaster and begin the recovery process. You may also be eligible for disaster recovery assistance thanks to the Small Business Administration, so it is worth looking into that as well.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Check These Common Spots for Water Damage After Heavy Rainfall at Your Saugerties Home

10/14/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Western Dutchess County's highly trained water damage pros can fully restore your home.

Sustaining household water damage is an unfortunate event regardless of the type and can be especially disheartening and stressful when the damage itself has snuck up on you. 

Following periods of heavy rainfall, we often have homeowners call in with water damage that may have been going on for ages that they are just now noticing. Understanding how rain can cause water damage can help you be aware of where to check in order to avoid a compounding problem.

Know Where to Check for Leaks Following Heavy Rainfall

Around clogged gutters. Clearing debris from your gutters is best to do every six months as it is a great way to be proactive against water damage. Debris can trap water into your gutters, where it can work its way into your home’s roofline and cause damage over time. This is also essential for winter as ice damming from gutters can cause serious interior damage as well.

Leaks around windows and doors. A home’s exterior seals will wear down with time, which we commonly see around windows and doors. As the seals age, they become less impervious to water seeping inward and damaging the wood and structures underneath. These are common hiding spots for mold growth as well. Mold loves moisture and indoor temps, so keep it dry.

Poor drainage around the foundation. A foundation may be fairly resilient, but if the water is allowed to pool against it, damage can be caused in time. Moisture seeping into the blocks can lead to structural issues later on, but proper drainage can prevent this. Read your homeowner's insurance policy carefully, not all insurance's cover damages from ground water.

Leaks in and around the roof. Any roof has the potential for leaking, even if it is fairly new. While roof leaks can be sneaky, checking for loose or missing shingles as well as any spots of sagging can help you understand if you are at risk for developing one. If you've spotted mold growth in your attic, you've got a leak somewhere. Call a roofer right away to have the source of the leak repaired and then call us to have the mold remediated the right way.

Malfunctioning of a sump pump system. If you have a sump pump, checking up on it and doing your regular maintenance is key. While they are great tools, they can malfunction if not maintained and end up causing serious flooding themselves. A backup generator is important to have to keep the sump pump going if the power goes out

Leaks around chimneys and skylights. Just as with door and window seals, the seals around chimneys and skylights can also start to decay with time. If you have these features, check on them when you check on your roof in order to determine if they might be in danger of leaking.

If you’ve experienced water damage to your home, we are here to help. You can contact us 247 and our trained technicians will respond quickly and begin your restoration.

Does Your Staff Know What To Do In An Emergency At Your New Paltz Business?

10/7/2020 (Permalink)

An image of an Ipad and an Iphone with the SERVPRO Emergency Ready App displayed on each Get emergency help for your business in the palm of your hand!

Emergencies that affect local businesses can vary in extremes from storms, flooding, fires, technical issues, winter extremes to health hazards and structural issues. The very definition of emergency is “a serious, unexpected, and often dangerous situation requiring immediate action.”

As a business owner, you know who to call and where things are in case of a crisis, but do your employees? Let SERVPRO of Kingston/New Paltz help with an Emergency Ready Profile (ERP).

We know how important it is to be ready for whatever happens, that’s been a cornerstone of our company for over 28 years, that's why we are working with local businesses to develop an easy tool with all vital building information, contacts, access locations and photos. This valuable information is free to all businesses and can be completed as both a mobile app for on the go and a convenient binder to keep at your company location.

What is it?

A snapshot of everything you may need to know in case of an emergency. It includes:

  • Photos of utility shutoff locations and descriptions (water, gas, alarms, etc.)
  • Emergency Personnel Contact Information
  • Emergency Protocols (locations, exits, management notification, processes)

Why do it?

  • It’s FREE! We do the work for you!
  • Concise and comprehensive tool that has all vital information in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7

We have completed over 700 Emergency Ready Profiles for other local businesses in the Hudson Valley area. Let us help you be prepared; you never know when disaster may strike! 

Call our office today at (845)255-4334 for more information and to schedule your onsite profile!

The Clear Solution to Keeping Your Ulster County Business Open

10/6/2020 (Permalink)

An image of a woman with cup of coffee inside a cafe with the words 'Peace of Mind' and the Certified: SERVPRO Cleaned logo Let our professionals help keep your Ulster County business clean, sanitized and Certified: SERVPRO Cleaned!

SERVPRO of Kingston/New Paltz's defensive cleaning program gives your business a clear path forward by providing your staff, customers and clients ongoing safety and confidence.

Since businesses have reopened in areas like New Paltz, Kingston, Saugerties, Kerhonkson, Rosendale and Highland, the expectations of visitors, customers, clients and employees who come into our establishments have changed and staying safe and well is the top concern.

The facts are simple: 89% of consumers are concerned about returning to brick and mortar businesses and 40% cite cleanliness as a top concern.*

SERVPRO has developed a program to help keep your business at the new higher standard of clean that is now expected. This pandemic has redefined what it means to be clean and we’ve created a strategy no matter what type or size of business you may have.

Introducing: Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program that we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes far beyond what your staff or janitorial services can do.

By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher quality cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

We stand on over 25 years of LOCAL experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water and mold, our professionals are trained and experienced in bio-hazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the CDC and local authorities. 

Multiple products in our SERVPRO product line carry the EPA-approved emerging pathogens claims. Taking the utmost care while applying disinfectants, we will ensure you and your business are set up to inspire consumer confidence as our communities continue to reopen.

3 C’s – Consult, Clean, and Certify

As a business owner, these are the times of high stakes. You want to partner with a trusted company who has developed an industry leading, proprietary training program, cleaning solutions, and proven remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a customized program to meet your needs. This protocol will be developed based on your business type, size of space, amount of high frequency touch-areas, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products and always adhering to protocols set forth by the CDC. Our employees have years of experience and certifications and go well beyond the scope of work that a regular janitorial staff can do. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.

 **In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your property has been Certified: SERVPRO Cleaned, you will receive proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. Additionally, we will maintain the day, month, and year to that proprietary stamp of clean. Your clients, customers and staff will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this high standard. They are looking for safety and confidence that they are entering a clean environment in your local business.

Whether you’re interested in preventative cleaning measures or dealing with a confirmed exposure, we’re here to help, 24 hours a day, seven days a week – even after we’ve adjusted to the new normal in the communities and neighborhoods, we call home.

Call SERVPRO today at (845)255-4334 and let us help you with a higher standard of clean.


Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a Certified: SERVPRO Cleaned experience.

Each SERVPRO franchise is independently owned and operated.

Surprising Ways That Moisture Damage Can Occur in Your Kerhonkson Home | SERVPRO® of Kingston/New Paltz

10/6/2020 (Permalink)

A large hole in the kitchen ceiling showing exposed framing and ripped sheetrock stemming from water damage above it. There are plenty of ways for water damage to surprise you but being diligent and aware will go a long way in the end!

Generally, when we discuss moisture damage to homes, we are talking about damage from incidents such as flooding or burst plumbing pipes—but it is important to remember that moisture damage can occur in a variety of ways. Just because you do not have a major water damage event such as these does not mean you are immune, and it is important to stay vigilant against moisture working its way into places it should not be.

Fortunately, knowing what to look for can go a long way and help in avoiding secondary issues. If you’re watching out for water damage and catching it early on, it’s key to a smooth and simple restoration process. 

Places to Watch for Water Damage in Your Home

-Around Doors and Windows

While your home may appear to be impervious to the weather, if your seals around the windows and doors leading to your exterior are even slightly damaged, water can begin to work its way in. This will often be evident by discoloration or peeling paint around the frame, which will often get worse when it rains. These exterior seals should be caulked regularly to seal any gaps and keep out any moisture for good.

-Under Any Appliances

Washing machines and dishwashers don’t get moved often, but they are also often sources of leaks in the home. It is important to check under and behind these appliances (as well as any others that utilize water) frequently in order to catch any leaks early on instead of letting them get worse with time.

-In the Ceiling Under Bathrooms

If you have bathrooms on multiple floors of your home, it is important that you are aware of which part of your ceiling is directly under them so you can watch for any leaks to develop. While these leaks are notoriously hard to catch, watching for them carefully can help you be aware of them early on. Look for any sagging, spots or chipped paint directly under where the shower, toilet and sink are located, in case any of the pipes within the walls are leaking.

If you discover water damage or leaking in your home, we are here to help you. You can get in touch with us at any hour to get the restoration process started or learn more. Contact us today!

What To Expect From Water Damage Restoration If It Happens at Your Rosendale Home

10/5/2020 (Permalink)

A photo of a radiator inside a home with a large puddle of water underneath it and debris strewn around. Don't handle a water damage hassle yourself, call the experts at SERVPRO of Kingston/New Paltz!

No one expects to have to deal with water damage, so it is unsurprising that so many are shocked once it happens to them. But when looking at the numbers, you’ll find that water damage is surprisingly common—14,000 people experience a water damage emergency each day.  

Because there are some health hazards associated with water damage as well as structural or secondary damages, it is important that your property is restored quickly and correctly by certified experts to prevent further complications.

The Steps of Water Damage Restoration

Following water damage, you want to know what to expect from the restoration company that will be entering your home or business. Here are the steps of our water damage restoration process:

  1. Emergency Contact
    When you make the initial call to our live 24/7 Emergency Line, you will be greeted by a representative who is eager to help. They will ask you questions regarding the details of the water damage in order to help our technicians know what to expect when they are dispatched.
  2. Water Damage Inspection
    Our experienced technicians will come on-site to assess the water damage to better understand the extent of damage and the full scope of areas that have been impacted. This allows them to better plan a remediation strategy to facilitate the proper restoration methods.
  3. Removal and Extraction of Moisture
    To prevent further damage and discourage mold growth, our teams will begin extracting moisture as soon as possible following the inspection. Because mold growth can occur as quickly as 24 hours after water exposure, acting fast is essential for this step.
  1. Dehumidifying and Drying
    The pumps and vacuums will remove the largest amount of water, and then our technicians will move in with more specialized equipment to remove the remaining water from the structures of your property via fans and dehumidifiers.
  2. Thorough Cleaning
    Depending on where the water damage occurred, it is quite common to have personal items and furniture impacted as well. Our technicians will be able to assess what can be restored and utilize scientific cleaning techniques for these items. Using special fogging equipment and antimicrobial treatments, they will also remove odors and treat items to prevent mold growth.
  3. Restoration
    Restoration of your property to its pre-damaged condition is the final step. Whether this means major reconstruction or minor wall patching, we are able to help you from start to finish.

If you have experienced water damage, we are always here to help! Contact our 24/7 Emergency Line to learn more about our restoration process and get your water damage fixed today.

Winter Weather Will Be Knocking on Your Saugerties Business’s Door Before You Know It, Are You Ready?

10/5/2020 (Permalink)

A photo of a commercial plowing vehicle driving through a business parking lot on a snowy day Make sure your Ulster County business is winter-weather ready!

If you own or operate a business in Ulster County, you’ve probably learned to never underestimate the power of Mother Nature. Most of us remember one horrible winter storm after another, layers of ice that never seem to melt, deep freezes lasting for weeks on end and rock salt and puddles inside your business that you can never seem to get rid of. 

Protecting and preparing your business for the winter is as vital as your home. Here are some great tips to help prepare your business for the upcoming winter:

-Check your property for downed tree limbs and branches. Any type of debris that been tossed around, signs or decorations that have become unsecured can be potentially dangerous when winds hit. Weather such as wind, rain, ice and snow can cause all sorts of things to become projectiles which could cause damage to the property and possibly a person.

-Examine the property's walkways and parking lots for proper drainage to alleviate flood hazards, trip/fall hazards like lifted concrete, potholes and cracks and make the needed repairs quickly to keep those areas free and clear (this is a good idea all year long). Adding any snow or ice to those already tricky conditions can lead to far worse and liabilities you can try to avoid.

-Inspect all handrails, doorways and frames, stairwells and entry ways to address and correct potential slippery or dangerous areas. Install mats or non-slip surfaces and post caution signs where water could be present. Have this area inspected and cleaned several times a day in the snowy/icy months to avoid rock salt accumulation and hazardous puddles. Make sure any potential leak areas have the water diverted away from foot traffic spots.

-Consult a roofer for an inspection, accumulation of ice, water and snow can make for big water damage problems. You’ll want to look for leaks, tears, missing shingles or holes. Don’t forget about gutters, downspouts and roof drains, keep them free and clear of debris as well. Water damage from the roof can make for a large interruption to service if you have multiple floors of water issues.

The best way to reduce business interruption following a disaster is to plan for it NOW.

-Ask SERVPRO of Kingston/New Paltz about starting a FREE Emergency Ready Profile for your business. All the vital information about your business in case of an emergency, right at your fingertips. Call us today at 845-255-4334.

If you end up dealing with any kind of damage to your business, call our experienced professionals 24/7 and we’ll get you back to preloss condition efficiently and effectively!

Check your Highland Home Regularly for Water Damage

10/2/2020 (Permalink)

A photo of ankle deep water in a carpeted basement with toys floating in it. Check your home regularly as part of your regular maintenance so you don't end up with a water damage disaster!

It is so important to take proper care of your home in order to preserve its longevity, especially when it comes to preventing water damage from compounding. Water damage can cause unsightly cosmetic issues, but it can also lead to serious structural damage throughout the home.

Doing your own water damage checks is a great way to catch any damage early on so you can get a professional team out to remedy it. This will lessen the damages caused and the overall cost associated with restoration, too.

Doing a Water Damage Check in Your Home

Inspect your walls and ceilings. Drywall panels are designed to hide all the “bones” of a house from view, but they can also hide water damage that could damage the structural integrity of the house, too. Check for signs of peeling paint, bubbles on the surface or soft, swollen spots, as this might be a sign that water damage is under the surface.

Don’t forget to look down. When your home’s floor is laid, it will be put on top of a subfloor to support it structurally over the years. However, the subfloor can absorb moisture if there is a leak, swelling and causing issues with the cosmetic floor above. If you notice that your floors are uneven or pulling away from the walls in spots, that might be indicative of water damage.

Inspect your roof. If your roof is in good shape, it is equipped to do its job of keeping water damage out well. However, if there are loose shingles, raised spots of flashing or other wear and tear, water can quickly begin to work its way in. By going outside with a pair of binoculars, you can do an inspection from the ground to alert you to any potential issues.

Pay close attention to the basement. It was once a given that basements would be musty, but now, we know how detrimental this can be to your home. If you notice signs of water damage, such as indicators of water on the walls or floor or a general musty odor, it is advised to get it taken care of quickly.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Kingston Commercial Restoration Services after a disaster- like no one else can- SERVPRO of Kingston/New Paltz

10/1/2020 (Permalink)

An image of a flooded warehouse with boxes and contents sitting in puddles of water. When disaster strikes your business, trust the leaders the commercial damage restoration. Call SERVPRO of Kingston/New Paltz 24/7!

SERVPRO of Kingston/New Paltz has been locally owned and operated since 1992 with all areas of property restoration and remediation being the cornerstone of our business.

Our certified restoration professionals have years of experience with properties of every type and unique spaces are our specialty. We are an IICRC certified firm with an A+ rating from the BBB (Better Business Bureau).

From fire and smoke damage to water, sewage or biohazard problems and full reconstruction, we can handle whatever damage you’re dealing with. We understand that every single day counts, we’ll respond quickly and work with you, your staff and your insurance company quickly and efficiently from startup to restoration completion to get your business back to preloss condition.

Apartment buildings, warehouses, small specialty shops and large chain stores, our teams have the expertise as well as state-of-the art technology and equipment to handle it. No two damages are the same, so we’ll create a customized strategy to success. Whether it be a small affected area or a large portion of the building, our experts will get you back up and running, “Like it never even happened.”

We’re staffed with a live person 24/7 for all emergencies, no matter the day or holiday.

SERVPRO of Kingston/New Paltz is also Large Loss Response Team certified.

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are always prepared for the unpredictable.