Recent Posts

Choosing the Right Fire Extinguisher and How to Use One in Your Kerhonkson Home

7/20/2021 (Permalink)

2 pots fully engulfed in flames and smoke on top of a stove Know how to use a fire extinguisher BEFORE you have to know!

You probably have a fire extinguisher in your kitchen, maybe even one in the garage too. A fire extinguisher can really help put out a small fire before emergency personnel arrive at your Ulster County home and can help you exit quickly to safety. Keep in mind though, that not every extinguisher is for every type of fire, so what type would you need and where?

All household fire extinguishers have the top 3 classifications: A, B or C. Some models have a combination of all three extinguishers in one. Some models are for commercial use or industrial specifications, classified as D or K extinguishers.

-A is for ordinary combustibles like trash, wood and paper

-B is for liquids & grease (like stove-top and grease fires)

-C is for electrical equipment and wiring fires

A good note to remember, according to the National Fire Protection Association, each floor of your home should have an extinguisher. 

Do you know how to use a fire extinguisher? How about your family members?

To use an extinguisher properly, you want to use the PASS method:


-Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire instead of at the flames themselves. Standing at least 6 feet away from the fire is important! Do not touch the plastic discharge horn on a CO2 extinguisher as it gets extremely cold and may damage your skin.

-Squeeze the lever slowly and evenly while keeping the extinguisher upright. 

-Sweep the nozzle from side-to-side until the extinguisher runs dry.

Always read the instructions on the fire extinguisher and get familiar before a fire breaks out. Hold small trainings for your family members as well. Remember, extinguishers do have limitations so make sure you have the correct extinguisher for your home and type of fire. 

Whenever you use an extinguisher, whether you ran it dry or used it briefly, it's important to replace it or refill it right away. This is also the rule for any gauge that goes down to the red zone over time. 

SERVPRO of Kingston/New Paltz has experienced and trained experts and is the local leader in the industry of fire damage remediation. If you experience fire damage in your home, don't hesitate to call us, 24/7 for emergencies. We’re here to help and will make it "Like it never even happened."

SERVPRO of Kingston/New Paltz Can Help Reduce Costs for Storm Damage Remediation

7/15/2021 (Permalink)

A large tree fallen on top of a dark gray colored home Trust the leader in property restoration if you're dealing with any kind of storm damage!

Most of us were ready to see 2020 end, because it brought us drama of all sorts. But you might be surprised to learn it was also a record-setting year in weather and climate disasters. Of all the years in history for which we have data, 2020 was the most financially destructive.

We saw 22 official weather disasters, which are defined as events that caused at least a billion dollar in damages, plus so many other damaging storms that aren’t included in that statistic. After the National Weather Service used up all of the letters from the alphabet by September, they had to turn to the Greek alphabet to successfully name all of the storms.

Costly Damages

We are unfortunately used to seeing the catastrophic damage that hurricanes can do, but we are starting to see that it’s not all from hurricanes. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

In 2020, there were 14 official weather disasters that were severe thunderstorms.

In August 2020, eastern Nebraska had what seemed to be a typical thunderstorm turn into a catastrophic event called a Derecho. A derecho is something like a tornado, but with straight-line winds instead of swirling ones, combined with a heavy thunderstorm.

When this happened ,it impacted more than 10 million acres of corn fields, which is almost half the state’s corn crops—that’s over 11% of the entire country’s corn fields.

Our area isn’t immune to the effects of severe damage. In 2020, Ulster County saw more severe thunderstorms or tropical storms than it did winter weather storms. So far, 2021 has included some doozy thunderstorms and the 3rd wettest July ever recorded!

Costly Damages

2017 saw the highest total of damages on record, with a total over $300 billion in damages. 2018 and 2019 combined had a total of $136 billion in damages.

It shouldn’t have come as a shock when 2020 was the 10th consecutive year with at least eight billion-dollar disasters. Severe weather is starting to become more intense and frequent, so as a homeowner or business owner, it’s never too early to take whatever precautions are possible. in order to minimize the damage to your property.

No matter the precautions you take, Mother Nature has a mind of her own. Thankfully, you have friends in the restoration industry whose goal is to recover your valued items and restore your property. By utilizing our fast response, job efficiency, and our restore versus replace mindset, our teams help keep your insurance claims from skyrocketing. In the event of a disaster, we’ll work directly with your insurance company, many of whom we are a preferred restoration company for, to formulate the best possible strategy and outcome within your policy limits and help make it "Like it never even happened."  

When storms do damage, we go to work to make things right.Contact SERVPRO of Kingston/New Paltz today to see how we can help.

Why Grease Fires Can Cause a Permanent Smell in Your Kingston Home

6/24/2021 (Permalink)

A grease fire on a stove spreading orange flames and black, greasy soot to other parts of the room kitchen. Contact SERVPRO of Kingston/New Paltz to get your home back to normal after a grease fire!

Accidents happen and cooking with oil or grease can ignite and cause a kitchen fire much easier than you think. There are some little-known facts about food fires that make the smell and damage in your home quite tricky to get rid of.

Protein fires usually start from food that is burnt in the kitchen. Think about a cooking pan on the stovetop and the grease has caught fire. Due to the chemical makeup and structure of food proteins, grease can make an especially unique restoration challenge and create odor issues that are difficult to get rid of yourself when they burn.

Important things to know regarding protein/food fires:

*Generally, these types of fires leave little visible residue, often confusing to someone who isn’t trained locate and get rid of. The smell is there but hard to pinpoint where it could be coming from. Occasionally, you might come across a sticky residue on the walls or upper cabinets. Once dust particles have settled on a surface, this creates an unpleasant coating that’s tough to get off without professional products and experience.

*Protein fires create a significantly more distasteful smell than most other fires. Pungent, acrid, noxious, and thick are ways our clients have explained the smell.

*The nature of the burn causes odor to permeate even more completely than other fires, into everything. Inside cabinets that weren’t opened, in a room on the other side of the home, sometimes on a whole different floor.  Items or belongings you never thought would’ve been affected could have some lingering and unforeseen issues. Sometimes the damage can require a sealing agent or even stripping and repainting to completely eradicate the odor.

*If the damage is part of a homeowner’s insurance claim, the insurance carrier will likely recommend hiring a professional, seasoned restoration company to take care of everything so it’s a complete job at one time rather than doing it yourself which is extremely time consuming and costly.

*Keep in mind that the damage may require multiple attempts and methods to achieve the best results. Using a certified remediation company will decrease the attempts and are effective and efficient.

Don’t tackle this issue by yourself, let the trained and certified experts at SERVPRO of Kingston/New Paltz take care of it. There is no damage too small or large and with over 25 years of  LOCAL experience, we can tell you that When fire and odors take control of your life, we’ll help take it back!.

Ways That Storms Can Cause Flood Damage to Your Rosendale Home

6/21/2021 (Permalink)

A basement of a home with several feet of water in it, surround a washer and dryer as well as the home's main utility areas. Be informed about flooding and it's damages even when you don't live in a flood-prone area!

Areas that are situated in floodplains have long been aware of how much danger flooding can cause, but for those in other areas, it is not typically thought of as a large concern. Unfortunately, the frequency of flooding continues to rise due to a number of factors, meaning it’s important for every homeowner in Ulster County to understand the risks involved.

Many scenarios can cause flooding, and no two floods are the same. However, we have had experience mitigating and restoring numerous flood-damaged homes, allowing us to develop a solid understanding of the typical types of damage they cause to houses. In order to help you prepare, please see these damages below.

Damages to Homes from Flooding:

 -Foundational Damage. A house’s foundation is planted and built firmly on the soil below it, which is generally sturdy. However, when this soil becomes waterlogged due to a flood, it can cause irregular shifting in the foundation, leading to cracks, uneven flooring and other damages. Over time, cracks get worse and can lead to leaking inside the basement or crawlspace as well as mold growth.

-Drywall Damage and Mold. Drywall that has been in contact with floodwaters should always be replaced. Mold can begin growing quickly behind drywall, usually within 48 hours, and if it is left untreated, excessive secondary damages can occur that may or may not be covered by your homeowner’s insurance.

-Insulation Saturation. When the drywall becomes soaked through, the home’s insulation can become soaked as well. Because insulation is so absorbent, it will lose effectiveness and encourage mold growth if left unrestored. That insulation needs to be removed, the framing dried out and treated and then fresh materials will have to be put in before new sheetrock goes up.

-Temporary Frame Swelling. A lumber house frame is typically quite durable when it comes to flood damage. Though some swelling may occur as the wood becomes saturated with water, once it is thoroughly cleaned and dried, it will typically go back to its original construction.

-Appliance Ruining. The appliances that have insulation in them are vulnerable to water damage because of the possibility that the insulation becomes soaked through. Though not all appliances are constructed this way, it is best to have an expert provide an inspection and determine what is the safest course of action. If any appliances like your refrigerator/freezer, washer or dryer and dishwasher have been sitting in standing water, you’ll need a professional appliance repair company or the manufacturer to help determine if they are repairable.

-Furniture Damage. Depending on the type of furniture, it may have to be replaced after coming into any kind of contact with floodwaters. Mattresses, couches and other upholstered pieces are often impossible to use safely after a flood. Soft contents, porous materials and the like absorb bacteria just like a sponge and it’s not recommended those items be kept. Fortunately, wood and metal furniture will usually be safe after being cleaned and dried professionally to prevent mold growth.

If your home has been affected by a flood, we’re here to help! SERVPRO of Kingston/New Paltz has been the local water damage expert since 1992. Our teams are highly trained, certified and experienced to help make each damage "Like it never even happened." Give us a call 247 for any water damage emergency!

Do-It-Yourself Projects and Home Renovations Can Leave One Giant Mess in Your Woodstock Home

5/19/2021 (Permalink)

A green SERVPRO van with the backdoor open parked in front of a home Call the experts in cleaning to help take care of the mess left by renovations or if you're looking for a deep clean!

Since COVID started in Ulster County and folks have had so much on their hands, home and business renovations and projects have been in full swing. Plans to change surroundings, add some freshness, renovate older properties, add to that curb appeal or get the place ready to sell has been the popular method to get through all that time at home and isolating protocols.

Almost any work done inside a structure, even on the outside too, can really create a cloud of sheetrock dust, insulation particles, building debris, sawdust, allergens, mold spores and other dust bits. You might see things floating in the air, settled onto shelving, shadowy areas around air vents and/or a layer of film to every surface, and maybe the overall feeling that your hands and surfaces are always dirty. No matter how much you wipe and clean, those particles will continue to float and settle which makes for constant, seemingly ineffective cleaning over and over again. Let SERVPRO of Kingston/New Paltz take care of it once and for all!

Your HVAC system and ductwork has been sucking up the dirt, but the filters can only take so much. The ducts in your home or business are there to help remove irritants, dust, allergens, and particulates found naturally in most building products. Going through any sort of renovation dredges up a lot of bits that have been stationary and are now circulating through the air or clogged up in the filters. Even work on the landscaping and other areas outside the property can impact your indoor air quality and cleanliness.

Our trained technicians have the knowledge and expertise to not only get those ducts cleaned out but also give your place a fabulous cleaning. Duct cleaning improves indoor air quality by removing the particles that might’ve been building up, aiding in eliminating odors and allergens, and helping restore peak efficiency that can also lengthen the life of the system itself.

With the housing boom sparked by COVID along with some anxious to sell and/or buy homes in the Hudson Valley, it’s important to have a sparkling property to show. SERVPRO of Kingston/New Paltz also offers comprehensive residential and commercial deep cleaning services to get your property to a beautiful, clean and fresh condition. We’ll customize a plan for your home specific to your details and needs. Let us do the hard work for you, many families and businesses have used our cleaning services before and are amazed by the efficiency and outcome. One client recently stated, “Great experience, not only priced better but did not use scare tactics like the competitor did and appreciated all the time that Gil Ortiz and George and the crew took to explain everything. Very happy with the cleaning process and was thrilled with the detail.” Tell your realtor or property caretaker to call SERVPRO!

Believe us, there is nothing we haven’t cleaned before and nothing that we can’t clean! We’re here to help make any situation "Like it never even happened."

What Makes A Thunderstorm So Dangerous To Your Ulster Home?

5/7/2021 (Permalink)

A rain pelted window-view of a black sky and a huge bolt of white lightning. Thunderstorms can do far more damage than you would think, be prepared!

Gray clouds, rumbles from the sky, light rain starting. We all know this is the beginning of a thunderstorm.

These common storms tend to peak during the spring and can bring with them some serious damage if the conditions are right. Many times the combination of hail, strong winds, lightning and flooding can lead to very serious damage to personal and commercial property, as well as impact the lives of the people exposed to the weather.

A thunderstorm is any storm that has thunder and lightning. For it to be identified as a severe thunderstorm, it must contain hail that is at least one inch in diameter and straight-line winds that are (at minimum) 58 miles per hour..

We will look at some ways that this weather pattern can create hazards so that you can prepare and keep your family, property and pets safe the next time one comes through Kingston, New Paltz, Saugerties, Rosendale or Highland.

The 3 Main Types of Hazards Associated with Thunderstorms

Injury and damage due to lightning strikes. Lightning strikes rank at the top of the hazard list for thunderstorms because it is reported that they cause around 300 injuries every year. On top of this, the damage that it can do to property can include house fires or toppling trees that may fall on homes, vehicles or businesses. While you may not see lightning, by definition, it comes with every thunderstorm, so due use caution amidst this possibility.

Hail damage. Not only does hail sound frightening against roofs and windows, it generally does as much damage as it sounds like it could. In severe storms, when the hail is classified as being one inch or larger, there is a chance of serious damage to cars that are not under cover, people and pets who are not adequately protected and very significant damages to roofs and sidings of homes. Given the speed at which hail can fall, it makes this a force to be reckoned with.

Flash flooding. While flooding can be a serious issue for areas that aren’t generally thought of as probable for flooding, flash flooding is common and can happen very quickly. Flash floods can cause many problems any time there is heavy rainfall for a variety of reasons. If a storm drain is clogged and begins to back up or small ditches are filled with water, the rain can turn these things into life-threatening flooding scenarios in the blink of an eye. Roadways should be approached with great caution if there is standing water due to the flooding and drivers should be aware of the possibility of damage to their vehicle if they attempt to cross a flooded roadway.

While they are common, the severity of a thunderstorm can change depending on the circumstances and could be a cause of notable damage to person and property. If you experience damage to your home or business, we are ready to help. Contact us 24/7 to get help fast when you've suffered storm or flooding damage.

SERVPRO Is Your Best Resource for Any Kind of Cleaning at Your Kingston Home

3/18/2021 (Permalink)

3 blown and one illuminated lightbulb with the word SERVPRO on it against a green background. No matter the cleaning you need, make one call to SERVPRO of Kingston/New Paltz to handle it all!

Whether it be the Spring Cleaning Bug, COVID cleaning, new home purchasing, putting-your-house-on the-market-cleaning, holiday freshening-up, duct work or dryer vent cleaning, or even deep cleaning after construction, SERVPRO of Kingston/New Paltz has the experience and equipment to handle it all!

Homes and businesses in Ulster County can take advantage of all the services we have to offer with one simple phone call. There’s a lot that goes into maintaining a property or residence year after year, why bother having to make tons of calls or do a bunch of online research, we can do it ALL:

*If you’re looking for a super deep cleaning to put your house on the market, or maybe you’ve just closed and need it to be freshened up when you move in, we’ve got you covered. Inside of cabinets, on top of that shelf you can’t reach, the nooks and crannies you didn’t know were there, we’ll clean it the right way, the first time. Every room, every wall, every surface.

*Lots of at home time has meant lots of DIY projects which can lead to lots of sheetrock dust, sawdust, insulation bits and other random things that really need to be cleaned. Post-construction cleaning is the easiest way to tackle what’s left behind.

*When was the last time you had the duct work cleaned in your home? Being closed in all winter, allergens, dust particles, pet dander, cooking smells and anything lingering in the air get trapped inside the duct work in your home and collect. Not only collecting but not allowing your HVAC system to properly function and can be costly to repair if it’s working so hard all year long.

*Same goes for your dryer vents, these can get clogged with tons of debris, lint, pet hair and all kinds of things leading to your dryer not working well at all. Usually you’ll start to notice extremely long dryer times and a funky wet-dog smell. The worst part is that a clogged dryer vent can be a fire hazard as well, if it’s too hot, things can burn and affect your whole home. It’s smart to get that venting cleaned once a year if you can.

*We’re all familiar with trying to sanitize our houses, hands, doorknobs, cars and everything in between since March 2020 and SERVPRO has been the local leader in disinfecting everywhere in your community to help make it safer. Whether it be a strategic plan of fogging for preventative measures or a full-scale, exposure-based custom plan, we’ve got you covered with our Certified: SERVPRO Cleaned program. This is next-level cleaning to handle the worst of the worst. Our teams are certified in bio-hazard removal, our products are approved by the EPA and the CDC and we’re available around the clock for a customized strategy.

Trust and rely on the pros who have been taking care of every level of cleaning for 29 years. Fire, water, sewage, mold and everything in between. We’re ready for whatever happens and here to help 24/7!

Keeping Your Pets Safe During Flooding | SERVPRO® of Kingston/New Paltz

3/17/2021 (Permalink)

A yellow labrador dog staring out a rain covered window Keep your pets safe if you're dealing with flooding conditions at your home!

There’s no denying the fact that our beloved pets become part of the family. If you’re like most pet owners, you have an undeniable bond with the furry or feathered friend in your life. Millions of American families feel the same deep affection for the family pet. So naturally, as a conscientious pet parent, you want to be sure you’re doing everything you can to keep your pet safe and secure during difficult times.

Your pets should always be part of your emergency plan, and your emergency kit needs to include items like leashes, collars, extra pet food and any medications your pets take. It’s also a good idea to learn more about their unique safety needs during emergency situations.

With that in mind, let’s take a closer look at how flooding can impact your pet and the steps you can take to keep your pet safe during a flooding emergency.

Pet Safety Pointers

The FDA and the AKC (though the American Kennel Club is specific to pups, their advice is applicable to any pet you have) offer these tips to help you handle your pet during an emergency and ensure they come out safely on the other side

-Keep your pets with you. Don’t leave your pets outside during a flood, and don’t leave your home without them. The best way to protect your pets is to do a little pre-planning and find places where you’ll all be welcome.

-Have your pet’s important records accessible. Treat your pet’s vaccination and health records like you do other important documents and keep copies accessible in your emergency kit. It’s also a good idea to take a selfie with your pet, so you can prove ownership if you get separated.

-Make your contact information accessible. Some pets have microchips that can help rescue workers reunite them with their owners. Also, consider a collar or tag with your pet’s name, your name and your phone number on it. This will ensure you can be easily contacted.

-Don’t let your pet walk through flood water. It’s not a good idea for you or your dog to walk through moving water. Even a little water (about six inches), if it’s moving quickly enough, can knock you and your pet over. Flood waters can also contain pollutants and hazardous debris that your part can be harmed by. 

If your home needs restoration services due to storms, fire, flooding, sewage or any type of damage, trust the local experts at SERVPRO of Kingston/New Paltz. We’re available 24/7 for any emergencies and will always help make it "Like it never even happened."

Tips to Keep Your Woodstock Home Safer This Spring Season | SERVPRO® of Kingston/New Paltz

3/8/2021 (Permalink)

A section of a gray roof of a home with 2 damaged shingles Make sure your home is Spring-storm ready to help thwart off water damage hassles!

Who isn’t looking forward to spring after a long winter? The fresh-feeling temperatures, the sun coming up earlier, opening the windows and doors, the feeling of shaking off the bitter cold are some of the best parts to welcoming in the spring months.

Its March and temps are rising so it’s not surprising if you are ready for a new season. Ulster residents are ready for warmer weather and the ability to get outside and work on landscaping, DIY projects, great hiking and exploring and other outdoor pursuits.

If you’re a fan of outdoor home projects, then you might want to consider things that will not only make your home look more attractive but will also help protect it against the hazards that spring thunderstorms can bring or unearth.

There’s nothing we can do to stop storms from hitting but there are things we can do to put our properties in the best position to ward off potential issues.

The 4 Big Ways to Protect Your Home from Storms

Here are some items you’ll want to put on your to-do list year-round:

Keep an eye out for tree branches that hang over your house. Overhanging limbs and branches can come down when the winds get high and heavy. Sometimes they can cause damage to roofing, cars, siding or other people’s property. Cut down anything hanging over your roof or garage.

Keep the Gutters Clean. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage. Ice damming in the winter, clogged gutters and falling debris from high winds can cause significant water damage inside your home.

Look for issues with your roof. You want to be sure your roof is in good shape before a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer. Roof inspections yearly by a professional are the best way to avoid costly problems with your roof.

Be sure anything that’s around your home is secure, too. Don’t let unsecured furniture, tools, recycling bins, garbage pails, toys or other similar items become airborne during storms. Trim back trees that need it and secure everything you can if there’s a storm threat in the area.

If a storm, gutter issues, roof problems or trees cause damage to your home, you can always count on us for water damage restoration. Our experienced teams are available 247 in the event of an emergency. Call us right away to learn more about our restoration services and how we can help you.

You Have Water Damage in Your Kingston Home, NOW WHAT?

2/26/2021 (Permalink)

A giant paint bubble on the ceiling of a room filled with water from a pipe break above. SERVPRO of Kingston/New Paltz takes the stress out of water damage problems in your home. Here to help, 24/7.

As a homeowner, one of the worst feelings is finding water where it doesn’t belong in your home. Where did it come from, how can I stop it and where to I even start to clean this up are the top 3 questions everyone asks themselves. Let SERVPRO of Kingston/New Paltz take the stress and worry out of all of it.

Our certified water damage remediation teams are available 24 hours a day for any water damage emergencies, no matter the time or the size. When you are dealing with water damage, immediate action is crucial for several reasons. A delay of a few hours can greatly increase the severity of the water damage and can cause secondary damages to occur.

We understand that when you call us, you may be feeling overwhelmed, stressed, and nervous. You need an expert to guide you through this crisis and we have the specific water damage training and experienced staff and technicians to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Here’s What to Expect-

When you call, we will ask several questions regarding your water damage emergency. No two water damages are the same. These questions will help us determine vital home interior and safety information including severity, emergency services, the time frame of damage, what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Staff will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the source of the damage been remedied?
  • Is there electricity available on site?
  • Are you needing special assistance or have an unusual situation we should be aware of?

We’ll take it from there. Water damage remediation has been our core service since 1992, there isn’t a damage we can’t handle. Our teams are always ready and on standby at any hour, you’ll always speak with a live person and we’ll work with you and your insurance company directly from start to finish.

About SERVPRO of Kingston/New Paltz-

We specialize in the cleanup and restoration of both residential and commercial property after a fire, smoke or water damage event. Our pros also perform COVID-19 cleaning, sewage issues, mold problems and any type of biohazard. Our staff is highly and continuously trained and certified in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

We’re here to help 24/7 and will make it "Like it never even happened."