Recent Posts

SERVPRO Is Ready to Tackle All of Your Restoration Needs at Your Ulster County Property

8/4/2022 (Permalink)

A team of SERVPRO professionals unloading equipment from a green SERVPRO van and bringing it into a commercial building. No matter what kind of property or damage you have, SERVPRO of Kingston/New Paltz can handle every aspect of it!

Our SERVPRO location is locally operated and owned independently, meaning that we understand the hardships of being a business owner. Besides running the day-to-day operations, you have to focus on all of the little details to be a success. And when a disaster comes and knocks you down, it can be extremely hard to get back up.

Unfortunately, no one can stop a severe weather event, but we all should be prepared for them and take action before they affect us.

Along with commercial damage, we understand that suffering damage to your home can be heartbreaking as well. Managing your emotions while trying to recover can be extremely overwhelming, no matter the type of damage.

To make sure you’re ready to handle the destruction, you should form an emergency plan. This starts by learning the kinds of disasters that we face most often.

The American Red Cross does more than providing disaster relief—they’ve compiled this website to help with general disaster preparedness. Our local Ulster County government has created the Division of Emergency Management to educate us on what disasters we’ll likely face here in our region. This page includes details of how you can take action and an evacuation plan.

It’s probable that all business owners and homeowners will suffer damage of some kind during their lives. However, these don’t have to spell the end of your home or business if you act fast and stop severe damage from happening. This is why we should be first on your list for restoration:

Why Choose SERVPRO?

We understand that no two situations are alike. Many events across the country require restoration all year long, but none of them are identical.

As evidence of this, there are at least 14 million homes at risk of flooding annually, but the level of damage and the restoration needed will change depending on the situation.

Our team is trained to handle damage of any size, so you have nothing to worry about. We analyze every factor that might change your restoration needs to provide you with the best options.

We are available 24 hours a day. It’s extremely important to know that you must always act fast with restoration. Not only will this get you back in your home or business sooner, but it can limit the damage and costs associated with restoring it.

Imagine water seeping inside your home—it will likely damage your flooring, fabrics and furniture immediately. Even worse, as water is allowed to soak in, it will allow mold to grow exponentially throughout the affected areas. This is why our team is on call 247 so that you can get started right away.

We provide more than simply damage restoration. Along with fixing any damage around your property, we can take over everything else you could need, too.

Our team can help you pack up valuables to prevent more damage, and anything else that could improve your situation. Our goal is always to provide the best assistance we can to make this terrible process go over a lot smoother.

Whatever type of disaster brings damage your way, the professionals at SERVPRO of Kingston/New Paltz will always respond fast. Our expert team is trained to use industry-leading equipment so that you can be back inside your home or business sooner.

When you suffer damage to your home or business, it’s important that you know who to call! We're here to help, contact us today to get restoration started.

It’s Not Just the Flames that Do the Damage to Your Highland Home

8/4/2022 (Permalink)

A photo of a basement with burned wooden beams and scorched and charred walls. Soot and water damage do just as much damage as the fire itself. Call the experienced pros to handle it all if you're dealing with a fire!

Whether it’s at your Highland home or your Saugerties business, a fire is a devastating occurrence. Once the flames are out, the next steps are often confusing at to who to call, what the cleanup truly entails and what kind of damage has really been done.

Horrible flames are what most of us think of, but the fire itself isn’t always what causes the most damage. Smoke, soot and water damage go together with a fire, no matter the type, and it’s vital to work with a trusted and reliable restoration company that understands how to handle all these issues, work with your insurance company and get you back to preloss condition as soon as possible.

The Types of Damage That Fires Can Cause 

Smoke Damage Smoke inhalation is the #1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a structure can be impacted after a fire. Smoke seeps into absolutely everything, damaging furniture, walls, flooring, even the furthest rooms. For areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors can all be expected following simply due to the smoke. 

Soot Damage- Soot is an inescapable, nasty substance that WILL cover nearly anything in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many chemicals as a result of the burning of plastics and other combustibles. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business leading to contaminated air quality. Hiring an experienced restoration company that can also clean out your HVAC system and ductwork is key to improving the air quality.

Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined. Not only can water damage result in additional damage to susceptible items such as electronics, but it can also result in mold growth if it is not removed quickly by a professional. In the right humidity and temperatures, mold will start to grow within 48 hours.

Though putting out the fire should always be the first concern, it is important that cleanup and restoration is done properly and efficiently in order to mitigate as much damage as possible and to avoid secondary issues.

SERVPRO of Kingston/New Paltz has been the trusted, LOCAL fire and water damage remediation company since 1992. We have the certified professionals who will handle any remediation needed, in either a commercial or residential property and get you back to normal quickly. Our professionals are on standby and ready to mobilize 24/7.

If your home or business has been impacted by a fire, we are here to help! We’re here to help make it “Like it never even happened.”

Is Your New Paltz Business Ready in Case of an Emergency?

8/3/2022 (Permalink)

An example of a binder version and a cell phone version of the SERVPRO Emergency Preparedness Program Make sure your New Patlz business has emergency info at the ready, call SERVPRO of Kingston/New Paltz to fnd out how!

Being a business or commercial property owner in Kingston, New Paltz, Highland, Saugerties or Rosendale, there are some ESSENTIAL STEPS that you and your employees need to be aware of in case of a disaster or emergency:

-Do you have an Emergency Evacuation Plan in place? Has your staff reviewed and updated it as needed?

-Does everyone know where the emergency shut-offs are for utilities like electric or gas?

-Do you have the vital contacts and phone numbers available at a moment’s notice for everyone at your business?

SERVPRO of Kingston/New Paltz offers an Emergency Ready Profile (ERP) for at no cost to you. Our business is about being prepared and taking care of disasters at a moment’s notice, so we know how important it is to be ready for whatever happens!

We work with local businesses every day to help develop an easy tool, customized to your business’s vital information, available as an app for your phone and in hard copy as well. This resource is loaded with the necessary information you and your employees can keep for super quick access! 

What is an ERP?

A snapshot of everything you may need to know in case of an emergency at your building or property. This includes:

  • Photos, locations, and contacts info for utility shutoff locations (i.e. water, gas, alarms, etc.)
  • Emergency Personnel Contact Information, updated as often as needed
  • Emergency Protocols, plus recommendations as businesses change
  • Floor or Building Plans 
  • Smart Phone App and Hard Copy Binder for quick access of info no matter where.

Why do it?

  • It’s FREE and It’s EASY, we’ll take care of it all for you!
  • Comprehensive document that has all the vital information needed in one spot
  • Easy to understand and read for all personnel
  • Access Available 24/7
  • Peace of mind knowing you have a plan in place and the safety of all will not be compromised.

We have completed over 800 ERPs for other local businesses in the Hudson Valley and Ulster County area. Let us help you be prepared. We’re here to help no matter when and will get you back to business quickly if disaster ever strikes!

Contact SERVPRO of Kingston/New Paltz to get an ERP started today!

Trust the Pros in Damage Restoration at your Kingston Business

8/1/2022 (Permalink)

Tons of SERVPRO green equipment lined up against the wall of a commercial building. Don't fall prey to a company who can't handle damage at your business. Call SERVPRO of Kingston/New Paltz, the leaders in commercial restoration.

Sometimes life throws a mess your way and out of nowhere, you’re dealing with flooding, sewage or fire and smoke damage at the Kingston business you’ve worked so hard to build.

No matter the cause, whether a heavy storm or an act of nature, chances are you might need to make a quick decision on who can help you get your home back to normal.

When you’re choosing a restoration partner to get your business back up and running, there are a few important questions that you should most definitely ask.

Is It a Legit Company?

Keep In Mind: Not everyone who shows up after a disaster is there with your best interest in mind. Often times, there are scammers who do nothing other than flee with your money. It’s unfortunate and happens every time there’s damage reported. Companies will show up promising everything but never having the experience or the credibility to handle everything you, your staff and your company needs to get back to normal.

As for credentials, experience, examples, what insurance companies are they affiliated with, can they handle a large commercial loss? These are great questions that will weed out those who aren't legitimate restoration companies.

With SERVPRO of Kingston/New Paltz as your partner in restoration, you can rest assured that we are no newcomers to this situation. We have been locally owned and operated in this industry for over 30 years, and have worked hard to earn a reputation that shows how we put our customers first.

We are also trusted by national brands like the PGA Tour. The PGA Tour accepts nothing less than high-quality service to maintain their facilities and tour stops. We have national account status with State Farm Insurance and many other insurance companies, no matter who the carrier is.

Additionally, our company is Large-Loss Certified, therefore, we have the staff, resources and equipment to handle any size disaster. Whether you have 500 or 500,000 sq. feet, we’ve got you covered and are here to help with an emergency response.

Can They Be Reached?

When disaster strikes your business, time is not on your side. You need to be assured that you have someone that you can contact at any given day or time.

That’s why we are available 24 hours a day, seven days a week. We have a live staff ready to help no matter the time of day or holiday. We work hard so that you don’t have to and know that you need people that you can depend on.

Who Else Can Help?

SERVPRO of Western Dutchess County is locally owned and operated, which means we see our community members as family. We all live, work and raise our families right here in the Hudson Valley and we are ready to act the second disaster strikes.

But, unfortunately, there are times in which there is a surge of neighbors needing our help, and in that case, you can be confident that with a nationwide network of SERVPRO franchises to back us, we will still have you well taken care of.

When you call SERVPRO of Kingston/New Patlz, you can rest easy knowing your business has the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Fire Prevention Tips For Your New Kingston Home!

7/14/2022 (Permalink)

A small home surrounded by trees with huge orange flames bursting out of each side window in the roof area. Make yourself a fire prevention checklist before moving into your new home!

Moving into a new home of any kind in the Ulster County area brings with it many things to think about throughout the process. While a home inspection can give you important knowledge regarding general maintenance and structural soundness, once the place officially becomes yours, it is important to do your own inspection to evaluate the fire safety of the home. Many new homeowners in the Hudson Valley have lived in apartment or condo style homes before, so there could be some elements in your new place that you might not have considered previously.

Depending on the history of the property, you may need to make improvements before moving in so you can be certain that you will be fire-safe from the moment you unlock your new front door. Here are some key things to check for:

Doing a Fire Safety Inspection for Your New Home

Check the Smoke Detectors

The first thing you will want to check is the smoke detectors in the home, as over half of deaths. You will not only want to use the smoke detectors’ “test” feature to make sure they are functional, but you will also want to make sure that enough alarms have been installed throughout the home to keep everyone safe regardless of what room they are in. You should have a smoke detector on every floor, in every sleeping area and near the kitchen at a minimum.

Look Around for Fire Extinguishers

Fire extinguishers are something that usually gets sold with the house, but it is important to still check them if the previous owners left them behind. While fire extinguishers do not come with a hard expiration date, they do not last forever. You can easily check them by checking the

pressure gauge—if the needle is in the green part of the gauge, the extinguisher should still be functional. You should also make sure you have the right type of fire extinguisher; while many household models are multipurpose, some are only rated to put out certain types of fires.

Check and Empty the Dryer Vent

Though you are probably in the habit of clearing out your dryer’s lint trap every time you transfer in a load of laundry, inspecting the external vent is also something that should be done when you move in as lint is highly flammable. You can do this by pulling your dryer away from the wall and checking the vent that goes to the outside in order to prevent any debris or clothes lint from catching fire suddenly.

Have the Air Ducts Cleaned

If you have a central heat and air conditioning unit in the home, a good rule of thumb for better indoor air quality is to have the duct work inspected and cleaned. Over time, the unit collects debris, dust, pollen, dander and pollutants. While this is normal, the ducts get overloaded and can’t clean the air as needed and your system will work harder to maintain the environment.

Moving into a new home is exciting and is sure to bring years of wonderful memories. Should you ever experience fire or water damage, need your dryer vent or ducts cleaned, count on SERVPRO of Kingston/New Paltz to be there! Here to help with an emergency response 24 hours a day!

SERVPRO’s Commitment to Damage Restoration Services in Kingston

7/8/2022 (Permalink)

A SERVPRO employee in white PPE using a hepa-vacuum to clean remaining debris in an attic. Trust the Certified Pros at SERVPRO of Kingston/New Paltz no matter the property damage emergency!

If you're dealing with fire, smoke, water or a sewage backup to your Kingston home or business, choosing the right restoration company is one of the smartest things you can prioritize as you work towards recovery. You want a company that can handle the issue quickly and seamlessly and has the experience to do so.

If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every damage in between, we will always be there with unparalleled customer service and rapid response to help you.

What Is The SERVPRO® Difference?

Our commitment to our community in Ulster County

Unfortunately, after a large-scale disaster, there will many unethical companies that target an impacted area and attempt to take advantage of people in need. Because we are such an active member of the local communities in Highland, Kingston, Woodstock, New Paltz, Saugerties, Esopus and Kerhonkson, you never have to worry about that with us. We have been locally owned and operated since 1992 and have assisted more than 75,000 area customers with their residential and commercial damages ever since.

Our Commitment to Our Employees

When you hire a restoration company, you are hiring a crew to come into your home, handle your personal items and return your life to preloss condition. To further ensure you are always getting the best service possible, we only hire the best technicians and constantly train them using the highest restoration industry standards so you can rest assured that your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is always staffed by live people ready to take your call. You can call us no matter the time or day to report your damage. We'll begin assembling and dispatching crew to get your damage treated quickly. When it comes to restoration, acting quickly is of utmost importance, we'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process. We’re here to help with an emergency response.

If you need and kind of damage restoration services for your home or business, call the local pros. Contact us anytime at 845-255-4334 and let SERVPRO® be your trusted restoration partner.

New and Clever Ideas to Help Prevent a Fire in Your Kingston Home

6/21/2022 (Permalink)

The doorway of a bedroom with blackened walls and a charred frame with damage up to the ceiling Smart thinking for fire prevention at your home can really make a huge difference!

Even though house fires seem like less of a concern in the spring and summer months, they are still a huge concern for everyone in the Hudson Valley. It’s astounding that so far in 2022 the American Red Cross has assisted at over 20,000 house fires, which is only a small portion of the total number.

It’s always a smart idea to check your smoke detectors regularly, as they continue to be the best way to prevent any loss of life or extensive damage. Ensuring that you have complete coverage begins with a smoke detector in every bedroom, every floor and in places like the kitchen where appliances that generate heat exist.

Along with having the right equipment, there are many simple tasks you can complete that will also help lower your risk of suffering a house fire.

Cleaning Your Hazardous Appliances

In Ulster County, we are proud to have many historic and legendary buildings all throughout our region. However, these buildings are likely outfitted with appliances and machines that are older than most.

Ancient appliances are more likely to malfunction and result in a fire because of their extended use and lack of safety mechanisms to prevent accidental disasters. Cleaning them regularly and checking them for any damage is the best way to prevent destruction.

Along with cleaning these appliances frequently, reducing the clutter in your home can allow proper airflows through it, reducing the chance that anything overheats and ignites.

Overloaded extension cords are another frequent cause of fires inside the home. When too many devices are plugged in, these devices are unable to handle the electricity and can burst into flames themselves.

Additionally, you should leave plenty of space between furniture and wall outlets to allow for proper air flow and prevent overheating.

Create a Defensible Space in Your Yard

When a fire begins outside and spreads toward your home, the surrounding land that constitutes your yard is the last thing preventing the flames from coming in. In recent years, landscaping techniques designed to prevent fires have become increasingly popular.

These strategies help protect your home from succumbing to a fire, and they allow emergency service workers to do their jobs with ample space. They have been so successful at preventing fires, that states are beginning to enforce defensible zone requirements for yards.

Requirements like these won’t stop you from planting your annual garden or refreshing your floral arrangement—instead, they focus on placing your plants in strategic locations that limit the amount of fuel fires have to burn. It’s also smart to remove any dead plants or leaves, as these are extra flammable and will keep fires going.

Keep It Clean & Keep It Safe

In addition to maintaining your appliances and yard, setting a good spring-cleaning routine can help you limit fire hazards. Set a block of time, roughly a week, that you will spend a bit of time each day working on it. This will help lighten the load and accomplish it piece by piece.

However, taking steps toward fire prevention doesn’t have to be a complex regimen. Easy jobs like dusting regularly can help reduce the risk of a fire. Focus heavily on dust near any appliance or outlet, as these are likely spots for dust fires to begin.

If you're dealing with fire damage in your home OR business, call us 24/7. SERVPRO of Kingston/New Paltz is always here to help!

Worried About Storm Damage to Your Kingston Home? Here's Some Clues

6/13/2022 (Permalink)

A section of a roof of a home showing damaged and lifted shingles. The quickly you check your home after a storm, the quicker you can get a problem remedied if needed

Knowing what damages to look for around your house after a storm in Kingston will help get the damage remedied faster. The quicker the remediation, the less risk of secondary issues!

Severe weather can be a frightening thing for your family to endure, and cleaning up in the aftermath may feel overwhelming. Rain, wind, hail and water can all damage your home during a storm, but unfortunately, this damage may not always be evident and can cause even more issues the longer it remains unnoticed.

Knowing what to look for is key when determining if your home has sustained any storm-related damage, here are some top indicators that severe weather may have created an issue.

What to Look for After a Storm to Check for Damage

-Make Sure Your Roof Still Looks Intact

Wind, hail and debris can all cause damage to your home’s roof, which is one of the most common places that storm damage will begin. In some cases, your homeowners’ insurance policy will cover this damage, but it is important to catch it early to prevent leaks and water damage from developing. It's a smart idea to check yearly with your insurance agent so you understand ahead of time what is and what is not covered with your homeowners policy. Once the storm has passed, go outside and do a visual inspection of your roof from the ground, being sure to look for things like missing shingles, debris on the roof or pockmarks from where hail has struck, as these might indicate a bigger problem.

-Check for Standing Water Around Your Home

If water is not able to properly drain away from around your home, it can seep in and cause significant water damage to your foundation, basement or crawlspace. Check for any standing water around the home shortly after the rain subsides to determine if this may be a concern.

-Look for Ceiling Discoloration

Ceiling discoloration is another indicator that something has gone awry, especially if it occurs after a heavy rain shower. Ceiling discoloration is a common sign that there is water leaking from somewhere up above, so it may mean that a storm has led to a leak developing. This is extra common on areas of the ceiling that are upstairs or right below an attic, as this is where leaks are commonly located.

If you have damage to your Kingston home due to a storm, do not hesitate to call SERVPRO of Kingston/New Paltz. You can get in touch with us at any hour damage and receive a quick response from our expert storm restoration technicians

Water Damage In Your New Paltz Home? Here's Some Helpful FAQ's To Get You Going In The Right Direction!

5/7/2022 (Permalink)

A basement of a home with several inches of water on the floor, surrounding a pet carrier, hot water heater and furnace Let SERVPRO of Kingston/New Paltz take the headache and hassle away when you're dealing with a water damage situation!

My basement in my New Paltz home is flooded! I don’t even know where to start, what do I do first?

When it comes to water damage, the cause of the loss (or whatever is causing the water) must be repaired first. Call a plumber to get the problem repaired right away. At the very least, find the water shut off in your home and turn off the water in that area.

We highly recommend you then file a claim with your insurance company. We can help no matter what, but if it’s covered by your homeowner’s insurance, that means less out of pocket cost to you.

Next step, call SERVPRO of Kingston/New Paltz, no matter the size of the disaster and no matter what time of day. Our dedicated professionals will gather all needed information and schedule an estimator to meet you.

How much is this going to cost?

Our estimates are FREE and we’ll work directly with your insurance company to help cover the costs of the damage. In most cases, you’re only responsible for your insurance deductible. However, no two losses are ever the same, we’re happy to explain the course of action. If this isn’t something you’re putting through insurance, we’ll work out a self-pay estimate for you instead.

What about my damaged items? Our teams are trained and certified in Water Damage Restoration. They will remove all damaged contents and create both salvageable and non-salvageable lists and photos for you as well as storing them if needed. Your items will be cleaned, dried and returned to you promptly. We have state of the art drying equipment to take care of it all from couches to clothing to important documents, photos and electronic equipment.

Everyone talks about mold, do I have to worry about that too?

Fixing the leak and drying out all affected areas as quickly as possible helps stops the growth of mold spores. Mold likes warm and damp environments, that’s why you’ll often see it in basements, crawl spaces and sometimes attics. As part of our drying process, we use green- based anti-microbial products to inhibit any mold growth, in addition to our mold prevention techniques and protocol. Time is key here, the quicker the areas are remedied, the less of an issue mold growth will be.

How long will this all take? It sounds lengthy.

This answer often depends on the size and severity of the damage but our estimators, production managers and technicians will be with you step by step. We pride ourselves in using effective methods as well as being efficient and timely. We understand how stressful this type of situation is and we’re eager to help get your life back to normal as quickly as possible. Check out some of our testimonials from some previous clients!

SERVPRO of Kingston/New Paltz is here to help 24/7 with an emergency response to your water damage. Call us if you need us, no matter what. 845-255-4334.

What Does the Spring Weather Look Like for Us? | SERVPRO® of Kingston/New Paltz

4/19/2022 (Permalink)

4 types of weather shown side by side: cloudy, rainy, sunny and snowy No matter the type of Spring weather, SERVPRO can handle any kind of property damage restoration!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing cool wintry weather and likely will be for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.