If you have a fire or water emergency, please call us now at (845) 255-4334

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Fire & Water - Cleanup & Restoration


Sewage backup? What NOT to do in your Ulster County home or business

Imagine waking up one morning to find a sewage line that was supposed to be going out of your home, backed up and gurgling nasty stuff through your home. Or smelling something terrible throughout your home and not being able to pinpoint the source...until you open the basement door. What do you do first?

-CALL A PLUMBER AND GET THAT ISSUE FIXED ASAP.

-Call your insurance company, put in the claim and they'll tell you to call us, SERVPRO of Kingston/New Paltz, store our # in your phone 845-255-4334 and we'll be on our way to you in no time, we're faster to any size disaster!

Keep these key things in mind while help is on the way:

-Avoid all contact with sewage items and anything contaminated by sewage.

-Wash your hands thoroughly after any contact with contaminated items.

DON'T:

-Spread contaminated water by walking on damaged or wet areas.

-Turn on the HVAC system if there is a possibility of spreading contaminated air.

-Use household fans to dry the structure and spread contaminants.

-Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Our trained technicians will take it from there, extracting the water and debris, salvaging contents, cleaning, sanitizing, drying out everything and getting it back the way things were, "Like it never even happened."

Call us 24/7 for emergencies, no matter the size of the damage, 845-255-4334